BQ Transport LLC

read me

They were polite and professional at all times. The team leader David was very helpful and made sure that we were in the loop on everything he was doing. We were charged $400 over the initial estimate for some extra packing they needed to do last minute in the house. Everything picked up was delivered without any issues. I am extremely happy with the service and price. I will be sure to recommend David and Tony to everyone I know! CUSTOMER SERVICE +1(805)-410 5040 PHONE NUMBER +1(805)-410 5040 CUSTOMER SERVICE +1(805)-410 5040 PHONE NUMBER +1(805)-410 5040 CUSTOMER SERVICE +1(805)-410 5040 PHONE NUMBER +1(805)-410 5040

The worst! Broken,damaged and lost!

Do not use them by any means,pay the extra amount with another comoany if you want your items to arrive in one piece and without missing boxes. Initial communication was great,then they drop off especially during delivery. The workers were great,quick and seemed to do the job well. However the finally delivery was a shit show,dresser badly damaged,kids bed absolutely messed up and scratched. Kids clothing missing,that box alone was over 800$ in value with accessories,all kite pajamas and others. Value for the furniture damaged over 3 grand to replace. This is without my sister complaining about her portion,which I saw was scratched up as well. Emailing them was useless,until you threaten to sue which I will if they don't find the box or if I don't get the right compensation equivalent to the damage done. DO NOT EVEN BOTHER FOR YOUR OWN PIECE OF MIND!

Reliable

They were polite and professional at all times. The team leader David was very helpful and made sure that we were in the loop on everything he was doing. We were charged $400 over the initial estimate for some extra packing they needed to do last minute in the house. Everything picked up was delivered without any issues. I am extremely happy with the service and price. I will be sure to recommend David and Tony to everyone I know!

Worst Movers Ever Encountered Plus ...

Cross country move, full 3BR house. If I could give a negative 5 on a 5 star scale, they sure earned it. From the very start, every single thing dear Tony said was a complete lie. Period. They have no employees as stated they do, have no actual trucks (semi's) to do any long distance moves, and are NOT a carrier as stated in the site. They are only brokers using local hired help (massively unqualified as movers) and broke every single promised deadline for us. Then gouged us for double what any move should cost, tried to steal $10,000 extra using a shell game of multiple companies taking money from our card. So totally crooked that we ended up having to cancel the card so he didn't steal any more after being totally paid off via postal money orders while they held our stuff hostage. Even after being paid in full for this total screw job, then he adds on another big charge and threatens to turn us into collections if we don't pay him this last sad attempt to steal yet more from us. They also wrecked just about everything they touched. Almost every lid on all liquid containers were deliberately loosened, then packed upside down. Yes, upside down - no passive error here, just malicious behavior. When I tried to file the claims, he says we can't because we owe him money. Money he just made up AFTER he was fully paid. I saw other reviews about not paying claims, but didn't believe them. Now I do. They totally ignored my schedule for flights out, and used a little 26' truck and stored each load in some out of state warehouse where items were clearly smashed together by a forklift and ruined beyond repair. But of course, I can't file a claim on this stuff. We had to throw away probably 10 medium boxes of the liquid disasters along with having to clean up their messes, and all their idiotic delays cost me another $900 in rent. Deliberately dropped all 4 computer monitors on the corners before putting in boxes. Already had to eat that $1,700. Destroyed a custom built desk I made that's valued at $3,000. Multiple boxes missing still. I believe they didn't even pack this missing stuff, just stole it outright. No recourse so far but I'll try the DOT or the Attorney General in New Jersey where they actually are (not Austin TX like they claim). Every single verbal or written piece of info was a flat lie. They are the worst A-holes I've ever run into. Unless you like torture and destruction on a grand scale and being charged over $50,000 for this fun, you better look elsewhere. I'll run down their other two phony shell companies and post this review on all so they can't play bait and switch like they did to me. If I'd seen info like this I wouldn't have ever booked these crooks. There are far more detailed examples of their laziness, lack of integrity and inability to even speak our language than you'd want to know so I won't bore you with those here, but there are plenty. This foreign crew was so lazy that literally every day they were confirme

King movers

Max came to pick up my debris. He was on time, pleasant, and took the debris away quickly. I would recommend him.

Great care was taken!

Very professional and time conscious. I was updated throughout the journey. Great job. No complaints. I will recommend it.

Worst Experience Ever

It has taken me a few days to gather my thoughts after the month+ ordeal that these clowns (for lack of a better C word) put me through. I moved from Boston to Chicago and looked up a few quotes prior to engaging with Tony Cross from BQ Transport. Obviously when trying to acquire my business Tony was SUPER responsive and charming, now in hindsight, completely fake. These clowns picked up my items in Boston April 20th. Original window was 12-3pm and arrived at 7pm. 2 guys showed up and did not speak a lick of English. They were on the phone the entire time, almost as a cover for not wanting to be engaged by the customer. After being obscenely late, they had the nerve to ask me if they could “take a personal call”. They stood out in my hallway for a good 20 minutes doing absolutely nothing. Dragging their feet. Finally they got to “work” and took them till midnight to finish. I spent a good 12 hours from start to finish that day. Completely awful and unacceptable. Just when I thought that was the worst part, 10 days later, the day before my original scheduled delivery date, after 2 days of blowing Tony up and asking if my delivery was confirmed in Chicago, Tony finally answers and says the move was cancelled due to all of them “having covid”. They were supposed to contact me the following Monday (2 days later) to provide me with an update on when the move would be rescheduled and nothing. I blew them up for days. Emails, text. Calls, nothing worked. It was to the point that I thought they had stolen my items. I had to hire a lawyer to represent me and contact them directly. That got us a response with the most bullsh*t email basically claiming that Tony was positive and the movers were not. But its just amazing that it took a lawyer to get involved to get a response from this “Sally Scott” person who magically was able to provide us with an answer. Long story short, between back and forth emails and begging for updates, they finally delivered May 25 (25 days later)! I was sitting inside an empty apartment for almost a month. They kept claiming they had 21 business days from original delivery date to complete my move without breaching the contract. They knew all along what they were doing. The lack of empathy and transparency given by Tony and this sham company is insane. They do not care and will completely ghost you until they decide they are ready to bring your items. My advice: do not hire them, first and foremost, do your research!! Read the negative reviews! They are cookie cutter with what happened to me and just a different excuse each time. I would have preferred to pay double and not have gone through this ordeal. They should be shut down and also please note how stupid and unprofessional Tony looks responding to previous reviews. I feel like the biggest fool for having hired them. My items arrived safely but was not worth the stress and anxiety these clowns gave me for a month of my life. I hope I can save anyone from this experience.

unprofessional

On July 30th Bqtransport llc. Was schedule to come and move my things from Philadelphia to Lakeland fla. Anthony Cross Was the coordinator of the move.Not one time did he call me to confirm the move once i paid my deposit of $550 He was also suppose to call the day before to do a vitual of the items that i was moving.That never happen either.just a phone call after i call to confirm was the movers still coming.Well the day of the move first they was at the wrong address, than when they did come they was not there to work they were sitting outside on the ground for about a half hour.Than the one guy finally came in didnt speak no english i could barely understand him.He just kept going outside to call Anthony about being shipped Not one time did they try to disassemble the headboard to bring down the steps,Claiming the steps was too narrow.again he went outside to call Anthony,Not one time did Anthony called and talk to me .I dont know how he got such good reviews cause the service was very unprofessional. nobody had company uniforms on or wearing masks.anthony had me to electronic sign some papers saying they would not be responsible for my things because he claim they wasnt properly wrap.the furniture was wrapped properly.they had no intentions of doing the job.they took my deposit and didnt do the job and refuse to give my deposit back.Anthony refuse to answer my calls i told him i need my deposit so i can finds some other way to get my furniture here.i would never recomend this company to one they have very poor service.you cant just take people money and not give service.After the guy went outside to vall anthony again they just left without a word.I'm glad i didnt put my belongins in theirs hands probably would've never seen my things again

Terrible service providers!! Don’t ...

The worst service you can imagine! They told us all the nice things to earn our business and didn’t deliver our stuff for 27 days!! The worst thing about them However is not even the delay, it is their only moving consultant called Tony! He never answers calls, he is very rude and lies about everything! It was a nightmare trying to deal with this guy and he is the only person who answers all their lines. After making us wait for almost a month for our stuff, this guy reached out a day before and gave us a 2 hr window period for delivery (10am - 12pm on a Wednesday). When I requested him if he can push it by 2 hrs as we needed to rearrange our schedules, he threatened to leave our stuff in a public storage and that we will be responsible to get it home and hung up abruptly! This is a great choice if you like to be disrespected and live without your stuff for a month! Terrible! Terrible! Terrible!!

The BEST movers!

BQ Movers were the best. Tony

A+ Service

Very easy to work with the guys were hardworking and quick. They packed, loaded and got our things delivered within a week.

Exceptional Services

Used BQ Transport recently from NY to FL. They were on time, very professional and didn't break anything. The price was the same from start to finish didn't change at delivery like you hear about or read about from other companies. Al

Good Guys

They were great from start to finish they did some extra packing for us at the pick up since we couldn't finish all of the packing we needed to get done. Al was amazing he and his crew did a great job. I will be recommending BQ to anyone I know moving.

Highly Recommended

I would like to say that Tony and George were great to work with. Tony gave us a quote that was in line with out quotes we had received but he was the only one willing to guarantee the pickup date we wanted. George and his crew were wonderful, very nice and pleasant to work with. I would highly recommend BQ to anyone looking for a honest mover.

Professional

We choose to use BQ Transport based on a recommendation from a friend who used them 6 months ago, they moved from a similar home and locations. We felt comfortable with Anthony after speaking with him for 20 minutes that our friends were 100% right BQ Transport is a great company. We were impressed with the attention to detail Anthony and his crew members gave our belongings. They made sure everything was packed and wrapped safely they even went as far as putting bubble wrap and shrink around our plastic bins. Needless to say they went above and beyond for us and we were very grateful for everything. We will be sure to recommend them just as we were recommended to use them. Thank you BQ Transport for all your hard work!