Budget Moving & Storage LLC

Bank Robbers in Disguise

I hired this company in desperation. My husband was diagnosed with Alzheimer’s and I need to move closer to his care facilities. I should have know when they cancelled the day before without notice not to continue with the company. But I allowed a reschedule for the following day. They showed up late, only three movers when I was told four and with a truck too small to move a three bedroom home. I had boxes and tape on hand for their use. They used their own boxes which cost three times what you would pay at the UHaul store. They were slow, sloppy, and careless. I had them for 10 hours and they still went into overtime. I had packed and moved the majority of the household items and had only my larger items and some a couple of closets and one kitchen cabinet to pack. When they finally got to my new home I was told my cost of the move had doubled. They held my things hostage until I paid their ransom. The did not unpack anything just moved everything into the house. I was left with damaged walls throughout. When I unpacked I had so many broken items I literally wept. Most of the boxes they paved were only half full. Remember I had to pay extra for those!!! They scuffed, dented, scraped, or broke my bedroom suite, refrigerator, dining chair, and tables. To top this off they didn’t finish the job. I had to rent a UHaul the next day to finish moving my stuff!!!!! Take my advise and don’t hire this company.

What a surprise!

My husband called this company and got a quote (estimate) on how much it was going to be for us to be moved. MOVING ESTIMATE 1 Trucks, 3 Men, 4/hrs , $ 79.00 per hour $ 316.00 Travel Time 1/hrs , $ 79.00 per hour $ 79.00 Subtotal: $ 395.00 Other: * FREE Moving Pads $ 0.00 Other: * FREE Cargo Insurance $ 0.00 Other: * FREE Disassembling/Reassembling of Furniture/ 2nd Stop/ Tolls $ 0.00 Subtotal: $ 395.00 Coupon: Deposit - $ 50.00 TOTAL ESTIMATE: $ 345.00 Not to bad, I was figuring a couple hundred dollars more for more time and fuel cost. Boy was I surprised when I saw the final bill, there was another page inserted in that was just my packing supplies! $628 worth of packing supplies that I was not asked if I wanted! $80 for tape, seriously, I have my own packing tape, I had the boxes to cover my 2 mirrors, we had just not gotten time to cover them before they got there. They wrapped everything, we have moved many times and our furniture shows it, it has scratches and dings, not a big deal. I took all the drawer out and already had them at the other house did not need to have the dressers or chest wrapped, seriously? Night tables, again no drawers. Like I said, I was not asked anything about wrapping or putting tape on anything, we had everything we wanted wrapped done, but the mirrors and had the boxes there to do that. When everything was said and done and added up..... total bill..... remember estimate was $345.00 The total cost of everything was $1217.00!!! The bill was a little less than 4 times the estimate, big difference! Then the main guy had the nerve to ask my husband if we could tip the other two guys for all their hard work! OMG!!!

beware of scam

I have recieved INCOMPLETE services on November 9th 2018. I Do NOT recommend hiring as they didnt advise by their word and charged my account without authorization!! I am a military member and was looking for an affordable moving company. I had to vacate my residence with time constraints with this company in full understanding that I live in a single family home with my husband on mid shift and me being 8 months pregnant. I've provided in detail and took pictures. I thought they would come to do a site survey but assured me they will have everything done and complete in a 9 hour time period. Thinking they had sufficient supplies and help, they became discouraged and tried to carry on as much as they could. At first, I had to meet the movers at the gate (military compound) without proper clearance. I had to persuade the gate guards to please let them through. Long story short, the whole night and move was a disaster! About 30 percent of my house was left undone due to the movers not having enough material and a truck to fit all the items. Countless items were broken and missing. (They didnt even provide me an inventory sheet to tell them of this). I signed one contract and was railroaded by the movers that they needed to be paid more. I asked to speak to the manager as this wasn't discussed in the original contract. When they thought they completed the job. I woke up a couple hours later with 3 UNAUTHORIZED CHARGES on my account! I contacted them of this and how we did not agree on things outside the contract. They promised to finish the job and send an inventory sheet to which they never provided. I was left high and dry and had to scramble for help from our neighbors to complete the job. This was a nightmare and I ask people to please beware! A single person may benefit but a nice sized family home, please look to another company. The 3 men helping did do a decent job but was recieved by thier poor management of expectations. I am very disappointed that they did not care of my situation or care to contact me after followup emails and calls. If they did, I would've reserved my comment and remarks

Dishonest

Please read and avoid Budget Moving and Storage no matter what. A friend of mine contacted these scammers to help me with my move. My friend forwarded all email communications between himself and these liars, from price quotes, to receipt of him paying a $50 deposit. Martin told my friend his card that was used to pay the deposit would be charged to pay for the move. I even called these thieves to confirm that his card would be charged for the move, especially since my friend would not physically be there, and was assured it was fine. On the day of the move, movers were hours late. They later went to the wrong address for the "to" address. When they finally made their way to the correct address, they refused to unload my belongings into my new home until payment was made first. How do you expect payment for a job that hasn't been completed? I wanted to call the police on them but it was at night, my children and I had been up very early that morning and they were exhausted. For the comfort of my children, I told them to go ahead and process the payment with my friend's card that was already on the system. The same card used to make the deposit. Same card we were told would be charged without my friend physically being present since they already had the card on their system from the deposit that was made. These scammers refused to process his card saying the needed a physical card to do so. Then I saw how much the total was - over double the price quoted! Almost $1000 after the $50 deposit. I called my friend who spoke with those aggressive monsters and they still refused to charge his card. I ended up being forced to pay with my own card so they could start bringing our items into the house. After they left, one by one I discovered damages done to my new, freshly painted walls and damages to my vacuum, my tv stand. They also had the metal bedframes turned facing the wrong way, so we sometimes bump our legs against it. Oh, I also discovered my shovel left in the vanity bathroom. I guess after holding my stuff hostage and forcing payment before finishing the job, they figured they could do whatever they wanted at that point. I reported these damages and was directed to their insurance. They just sent me a letter to pay me $18 for dents, stains on my newly painted walls, missing critical pieces for my vacuum and tv stand. The letter also stated inspecting items before signing but how could I inspect anything when they refused to unload the truck before processing payment? Please do not use this company no matter how tempting the low price. They will lie to you and lure you in, then charge more and try to force you to pay before finishing the job. If you're price conscious, you may as well hire cheaper labor from guys hanging around hardware stores who are looking for work.

They are beyond excellent

They are beyond excellent. The owner and the manager are beyond excellent too! We lived 2.5 hours away from the house we moved into. They arrived at 7 am and didn't finish till right before midnight. The long hour job didn't lower the level of the service. They are very professional, respectful, approachable and reliable. We are just so pleased that chose them:-)

Everything was move quick

Don't look anywhere else for help moving! With all the stress from moving, these guys are a Godsend. They are really friendly and professional. They work quick and the services are reasonably priced. He goes above and beyond in his customer service, they wrapped everything up so nothing was damaged and did not mind having to go up stairs because the elevator was busted. Would recommend to anyone I know!

Outstanding job unpacking and placing ...

They were fantastic from start to finish! They were efficient, professional, compassionate and a pleasure to work with. The move went very smoothly, they were very accommodating and they knew exactly what they were doing. I would highly recommend them to anyone looking to hire movers. Thank you for making this difficult situation stress free!

God bless you guys

They were awesome. Seriously went into move my house that I thought would take three days and did it in 12 hours straight. They took apart and reassembled things I didn't even know came apart with expertise. I will definitely contact them again if I ever move. Hopefully I get the same crew. Thanks!

Very impressed with the pricing and ...

The guys were right on time, they packed everything up with care, and delivered it to my new place in lightening speed all at the rate and time I was quoted. These folks are true professionals and I highly recommend them.

Would highly recommend this crew!

They helped us, very professional found solutions for problems and made the whole thing a smooth process. No damage to any items or homes! Great job guys, keep up the good work!

Very fair and very reasonable

I can't recommend these guys more highly. I moved this past Saturday from 1 pm - 5 pm ET, with Budget Moving & Storage and it was amazingly painless - even given how unprepared my husband and I initially were. Two thumbs up!

Reliable movers

They were very professional and friendly, and super FAST! Easy to make an appointment, they came on time. I would use this company again as they made my moving stress free and comfortable. Highly recommended!

Professional, clean, and quick!

Budget Moving & Storage was timely, professional, clean, and quick! Truly lived up to their name and stayed true to their estimate. They were also very flexible and quick in both the booking process and sending me an insurance certificate. This is the second time I've used Budget Moving & Storage and I wouldn't use anyone else in the city at this point. I don't write reviews on here, but the customer service was so great I had to.

THANKS FOR EVERYTHING!!

They were the friendliest, most professional, happy to help group of movers ever. We would recommend them a thousand times over, as they made a stressful situation actually kind of fun!

Service is legit

These guys are fast! They are reliable and their service is legit. No hassle, very friendly, and they treat your personal things like their own. I wouldn't recommend anyone else, they do what you need and they get it done right.

Recommend Them Highly

Budget Moving & Storage were awesome. I had a very difficult refrigerator to move and they did it with a big smile. I recommend them highly!

100% Recommended

The team was right on time, very fast, courteous and willing to lug furniture up our spiral staircase to get it where it needed to be. They were very pleasant and the final price came in way below our estimate which was nice. Really happy with the service, I would 100% use Budget Moving & Storage again.

Worked Efficiently

I had to move out last minute and out of the 10 people I called Budget Moving & Storage came through and was able to move me. My move time was scheduled between 11a-2p and they showed up on time and finished in 3.5 hours. The crew was very professional, fast and no damages. I will definitely be using them if I move again.

Everything moving at a quick pace

They protected the doorways and floors before starting and were careful with all our things. They had good speed and great attitudes. I will use them again.

Professional and polite!

They were great! They were awesome! Professional and polite! They made sure all my things got to the storage safely and helped me organize it well. And the prices are reasonable. I would definitely use them again!

Decent rates...

Prompt and fast services. Decent rates. They have all one need. Their team arrived timely and was quick to move stuff with due care too.

Fair Price Movers

Fair price. Fast response time. Quick pick up. Professional. Pick up arrangement was effortless on my part and will definitely use his service again.

The BEST!

Excellent response and reasonable price. Did a thorough job removing back yard items quickly, and courteously. Def will use him again!

Pleasant Experience

They were very friendly, professional, and very respectful of our belongings. They arrived on time at both houses and just made moving as pleasant as moving can be! There was no damage at all and they placed everything exactly where we wanted it. We have a very heavy, handcrafted dining table that required extra care to move and they handled it perfectly. We would recommend Budget Moving & Storage.

Keep it up guys!

Strong, fast, professional and friendly movers. Everything was moved well, safe and put in where we asked them to. They also wrapped furniture in special soft quilts and plastic so 0 scratches!!!!

Expert movers

Expert movers who were quick and careful. They were extremely careful with it delicate and over sized items. I am very happy that they helped us move and am extremely grateful for their service.

Very Happy!!!

Thanks to Budget Moving And Storage, I'm now comfortably moved in to my new townhouse. They were careful enough to make sure my things weren't damaged and were thorough enough to make sure we didn't forget anything in their truck. I highly recommend them for your future move.

Very Confident Movers

The guys showed up on a large truck, everything that needed to be wrapped was neatly wrapped. They helped us move out the apartment without much trouble at a reasonable price. Thank you

Greatest Group Of Guys

Budget Moving And Storage was the only one of the 4 companies I contacted that would give me an actual estimate of the total cost - not just an hourly rate. They ended up doing the job so quickly that I was also able to afford unpacking - such a wonderful luxury. Everyone went out of their way to make sure our stuff was laid out as close to final as possible. Overall, the greatest group of guys ever!

Great Organization

These guys did a great job. Called ahead and showed up in the time frame. Worked fast and efficient. Definitely plan on using them again!

Very pleased

They arrived on time, surveyed the area and immediately got to work! Very pleased with service and will definitely use Budget Moving And Storage for my next move!

Supper Efficient !!!

Through all of my years of moving I've never once had a team of movers so polite and kind, and most importantly, honest. These guys were always doing and working to the best of their ability. They took very good care of all of my belongings and especially my valuables such as glass and my precious China plates. I was overall pleased with the service that was provided. Thank you all so much again!

Absolute Best

Very professional service with staff that go the extra mile. Moving is a hassle but this time it was hassle free. I owe a big thank you for the reasonable prices they gave me and for the courteous support they offered. I would recommend everyone to give these guys a try if you want quick and professional service.

Great work ethic

Budget Moving And Storage was excellent. They arrived on time, packed everything up efficiently and moved it over promptly. The building I moved into has freight elevators a sizeable distance away from my place however they handled everything well, and I didn't need to worry about anything.

Five stars all the way

Five stars all the way! Handle with Care Moving gets it done! The best part is they are so personable and conscientious when moving can feel disorganized and stressful, these guys put you at ease on move day. 2 thumbs up!!!