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CalState Moving

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3.6(19) Reviews
Accuracy of Estimate 3.5
Moving Services 3.7
Packing Services 3.8
Professionalism 3.5

95% Recommended based on user reviews

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Membership(s) & License Info.

License Info: MTR-0190879
Year of Estd: 7/19/2004

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CalState Moving Location

Address

CalState Moving
926 N Ardmore Ave
Los AngelesCA 90029 USA


Contact Info

Toll Free: 800-888-1508
Phone: 323-423-9868
Fax: 323-638-2750



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Reviews

No Photo Khurram
March 31, 2021

1.0

NOT A LONG DISTANCE MOVER ....STAY ...

I usually don't write reviews but I am so frustrated that it forced me to write a review. Sales Process: I was planning to move from California to Texas. Reviewed multiple moving companies and ended up with CalState Moving (my lack of judgement). The decision was made based on looking at these reviews with mostly positive (I doubt these are all geniune) and the quote was in the middle ground (not too low or too high). BLAKE JOHNSON was the sales person who negotiated the move quote. I sent him the pictures of all the stuff that needed to be moved to ensure his quote is accurate. He assured that he has reviewed the pictures and the quotation will be accurate with no surprises. We scheduled the pickup date on 03/18 in 26' truck with commitment to deliver in 7-9 days from pickup. I also bought the full packing service, disassembly/assembly, and highligted that I have a lot of stuff for which he assured there will be a big crew sent to do the packing and loading on the same day. My wife was not convinced so she packed almost 80% of the stuff herself in boxes. EXTORTION: Two days prior to the pickup date I got a call from MIKE STONE, Quality Assurance, to ensure that the quote provided was accurate. The first thing he brought up was that Blake Johnson never looked at the pictures I sent to him as he can see it in the system as untouched. Now Mike started his pitch that he would dedicate a truck for my move and increase the quote by 50%. He assured that a big crew will come to pack everything on the same day and load on the truck, assured they will arrive early in the morning, delivery will be in 7 to 9 days. I was a held HOSTAGE at this time as my all other arrangements (flight tickets, car transportation pickup, rental end date) were already made and could not back out. Mike as a representative of CalState Moving was now extorting as they had held me hostage. I agreed to pay based on his commitments. PICKUP: On the day of the pickup, pickup crew arrived at 11:15am, after multiple interactions with Blake that movers did not come on time. The pickup crew was a VERY BIG crew of 3 PEOPLE, just like others they said additional people are on their way BUT never showed up. They had very little stuff to pack as majority was already packed, still it took them till 8pm to pack and load. Their packing was absolutely unprofessional and bad. Then came the new news that stuff cannot fit in the truck so need to get a portion loaded in another truck. This means additional money for the moving, so now I was 67% higher than the first quotation provided by BLAKE JOHNSON. Out of desparation I had to agree to pay them. WAITING FOR DELIVERY: The stuff was picked up on Thursday 03/18 and it was suppose to be on its way on Friday as it takes 7 days to deliver as per Blake and Mike. I contacted Blake on 03/22, Monday, to inquire about the delivery. His response was it is in storage facility and he is not

Origin : Milpitas, Ca
Destination : Austin, TX

Quoted Price : $8,000.00
Actual Price : $13,410.00

No Photo Christian
March 11, 2021

5.0

Move to Hawaii

Things went as planned worh our move to Honolulu. The estimates and timeframes provided were realistic and our things were delivered as scheduled in a months time. This was great since it gave us plenty of time to get our new condo ready for moving in. Shawn,the foreman,was especially great to work with. He was personable and got back to us right away when we had any questions or concerns.

Origin : La Jolla
Destination : Honolulu

Quoted Price : $5,600.00
Actual Price : $5,600.00

No Photo Delores
March 5, 2021

5.0

Highly recommend them!!

Nothing was scratched or damaged during the move which was something I was afraid of happening. Highly recommended.

Origin : Fl
Destination : fl

Quoted Price : $3,245.00
Actual Price : $3,245.00

No Photo Manny
March 3, 2021

5.0

Short but well handled move.

We sold our house and needed to move into a new condo in South Beach. Cal State handled the move well and there were no cost add one or delays in pickup or delivery. I plan to refer their services to my colleagues at work.

Origin : Fort Lauderdale
Destination : Miami

Quoted Price : $2,100.00
Actual Price : $2,100.00

No Photo Ashley
March 2, 2021

2.0

Awful. So disappointed with myself for ...

I could write a book in order to adequately share my negative experiences with this company, but i'll keep it basic. They doubled the quote on me the day before my move was scheduled- but the best part is they told me "don't worry, this is just an estimate, we'll measure all your items after the move in our warehouse and charge you for the actual square footage, which should be the original amount you were quoted for." I had complete pregnancy brain and a ton going on with a huge cross country move and though this seemed fishy I let it go. I brought this up during the move to the moving guy and he looked at me like I had two heads and said whatever I signed off on is what I owe. They did not show up on the day or time they planned. Couldn't get a hold of anyone. My stuff was "in transit" for about 5 weeks when they original told me 5-14 days. They claimed to be a full service, non-third party company which they are NOT( I am not even sure how many moving companies my stuff was passed through- at least two). My boxes were smushed, and I could see that the few boxes clearly marked "FRAGILE" were placed on the bottom with several other boxes on top, of course culminating in broken glassware/dishes etc. At initial time of booking, so polite, helpful, offered a "deal" etc- then totally unavailble and completely rude. Maybe they do better with local moves, but this was an awfully stressful headache, on top of the fact that moving across the country is already a headache. Bottom line- these are untrustowrthy people that will do and say anything to swindle you out of your money. Unfortuantely, its hard to find good moving companies, but this was the lowest of the low as I have moved many times in my life and deeply disturbed at the behaviour and lack of care this company and all its employees have. STAY AWAY especially for a cross-country move!

Origin : Los Angeles, CA
Destination : Cleveland, OH

Quoted Price : $1,500.00
Actual Price : $3,600.00

No Photo Mark
February 26, 2021

5.0

No issues.

We recently hired Cal State to handle our move for us. The cost was reasonable. The moving team was carefully dressed in protective clothing and gear throughout the move. They took great care worh our things and delivered and un-packed our things for us in our new condo downtown.

Origin : Laguna Beach
Destination : San Diego

Quoted Price : $3,300.00
Actual Price : $3,300.00

No Photo Loftus
February 16, 2021

4.8

SATISFIED

They have excellent customer service and well-trained professionals. They were effective and efficient with a very fair price for such good services. Everything went smoothly, and it was actually an enjoyable experience unlike my previous moves. Thank you so much to making this trip stress-fre

Origin : Beanount, Tx
Destination : Los Angels, Ca

Quoted Price : $2,590.00
Actual Price : $2,590.00

No Photo L.
October 29, 2020

2.2

Horrible Movers

DO NOT USE THIS COMPANY. They lost some of my items and delivered a box of someone else's things to me. They damaged some very expensive furniture and left a broken piece of it in my front yard,then hid the piece behind boxes so I wouldn't see it. When they arrived,they opened the first compartment and it was filled with things that weren't mine--that was an absolute scare and unfortunately,indicator of things to come. Finally,they offered a settlement to my claim which amounted to only a couple hundred dollars--that wouldn't even pay for the new ladder I had to buy because they failed to deliver it.

Origin : Lakewood, CA
Destination : Tampa, FL

Quoted Price : $6,143.90
Actual Price : $9,593.60

No Photo Quentin
September 1, 2020

2.0

Really bad experience all the way

Initial quote at $1700,they said 'not even half of the 300 cft' were taken. This is the reason I chose them vs other companies who were asking for more. No on-premise visit,no video were asked for the estimation. A first deposit of around $700 was paid to secure the move. No time of arrival was given at this time. They said they were a carrier,not a broker,and that the move would take 7 to 10 days. 5 days before the move,an updated inventory was made,bringing me this time to $3000. Still no pick up time estimate provided. A second deposit of around $600 had to be made to complete the first one. This surcharge was charged twice on my bank account. The day before the move,I was informed that the pick up truck would come between 9am and 11am. On the pick up day,I did not receive any information before 12:30pm,when the driver called me to say he was late. They arrived at 2pm,in a Budget truck (not a branded one). On arrival,they said we had to pay more than $600 more than what was agreed upon,to account for additional spaced and packaging,bringing my total to $3620. Apart from that,pickup was ok,the 2 guys were ok,and I tipped them for the service. At this point,no estimated arrival date was provided. I was able to pay the pick up fee ($1150,same due upon delivery) by card,but found out about the double charge,so I disputed it and waited for it to be reaccredited to my account before paying the pick up fee. My belongings did not move before I paid,which took multiple days. Colonial was impossible to get ahold on the phone,I had to go through their carrier and mention the Better Business Bureau to get a quick answer,as well as a refund. I was not able to get an update on my belongings arrival before only 5 days before the date,which was 12 days after the pick up date. And even then,I only knew that 'my stuff was on the move',with no estimation whatsoever of the time it would take to arrive at destination. I thus had to be in an empty apartment for more than a week,just in case. 2 days before the delivery date,the driver called me to say there would be an additional fee for using a different truck to deliver my belongings,which I had no way of anticipating. The fee was $450. The delivery was on time and went well,the guys knew what they were doing. My belongings were globally ok,with a few things broken,and minor damage (broken plates,dents,...). Total charge: $4070 (+139% of the agreed upon price initially). Overall,this was a very stressful,time consuming,and expensive experience that I do not wish to anyone. There were 4 different companies involved in this move,that I still to this day don't know to what extent they were involved: - COLONIAL MOVING

Origin : Aptos
Destination : Chicago

Quoted Price : $1,700.00
Actual Price : $4,070.00

No Photo Evan
August 7, 2020

4.5

MET MY EXPECTATIONS

I had an amazing experience with CalState Moving. From the first call to get a quote, Alex was so helpful and kind. I hadn't done a move by myself before and he really helped me figure out what I needed and went above and beyond to make sure I understood what I needed and what their services were. They didn't try to upsell me and made it clear that they would only charge for materials they used and time they actually spent. On the day of the move, the three guys they sent were so kind and incredibly efficient. They finished my whole move in 3 hours. They were lovely to deal with and saved me a bunch of money.

Origin : San Diego, Ca
Destination : LA, Ca

Quoted Price : $1,560.00
Actual Price : $1,560.00

No Photo Erica
August 6, 2020

1.0

SCAMMMM STOLE OUR GOODS

STOLE OUR STORAGE GOODS....PLEASEEEEE LISTEN TO ME!! DO NOT HIRE THIS SERVICE. I recently hired this service for a long distance move from California to Texas. The movers were supposed to have it delivered by July 31st which was the day i moved. Joe had contacted me several times assuring us of our move and the date. Once our things were picked up from storage they did not arrive on the date they were supposed to , we could hardly reach anyone, Joe stopped answering calls, and here we are 2 weeks after they picked up my stuff and they have no clue where it is ...please save yourself the heart ache as we are devestated in an empty house . I am in tears as I type this.. SCAM SCAM SCAM SCAM DO NOT HIRE... search hard for the reviews, check out the BBB before you spends thousands on a move ( $3200 to be exact)..also Melissa , who calls you about your material being picked up is absolutely incompetent!

Origin : Tracy, Ca
Destination : Fortt worth, Texas

Quoted Price : $3,200.00

No Photo Luis
July 27, 2020

5.0

Went well.

The move went well. The movers were always on time and easy to reach. I had no issues with any cost over-rages or any damage to my things. I highly recommend their services.

Origin : San Francisco
Destination : San Diego

Quoted Price : $5,450.00
Actual Price : $5,450.00

No Photo Kaleb
July 22, 2020

5.0

Maui Move

Our move to Maui went well. The cost was reasonable and everything was laid out very clearly by CalState prior to the move so there were no surprises. We are very happy with the job they did.

Origin : San Diego
Destination : Hawaii

Quoted Price : $6,400.00
Actual Price : $6,400.00

No Photo John
July 18, 2020

5.0

No issues.

The move went well. I had a lot of things as I was moving from a large house into a new condo. There were no cost over-runs and the team came prepared and dressed in protective gear. They also shipped my car for me and there were no issues with that process either.

Origin : San Francisco
Destination : La Jolla

Quoted Price : $6,450.00
Actual Price : $6,450.00

No Photo Jason
July 17, 2020

5.0

Great move.

All went well with our move to Los Angeles last week. We had no issues. The cost of the move was quite reasonable. We recommend their services.

Origin : Los Angeles
Destination : San Diego

Quoted Price : $2,550.00
Actual Price : $2,550.00

No Photo Nikki
July 7, 2020

1.5

Fraudulent company will trap you in ...

Calstate Moving

Origin : Woodland Hills, CA
Destination : Tonawanda, NY

Quoted Price : $4,490.00
Actual Price : $5,490.00

No Photo Christina
December 14, 2016

1.8

Horrible Moving Experience

Worst moving experience EVER. Rude, attempts to coerce, attempts to manipulate... Complained the whole time! Unprofessional. Argumentative. Disrespectful.

Origin : Aliso Viejo, CA
Destination : Mission Viejo, CA

Quoted Price : $560.00
Actual Price : $800.00

No Photo Alex
September 26, 2015

5.0

Great Service

The guys did an amazing job! Alex and Slava came to my apartment and packed everything super fast and delivered it in a timely manner. They didn't break anything and didn't take any breaks! I will use this company next time for sure! Highly recommend!

Origin : Los Angeles CA
Destination : Encino CA

Quoted Price : $350.00
Actual Price : $350.00

No Photo Donreid
September 8, 2014

3.2

It was great

It was OK. No real complaints. They were on time.

Origin : Ft Macarthur, CA
Destination : Manhattan Beach, CA


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