Cardinal Moving Systems

Moving Scam

BEWARE-PREDATORY BUSINESS ! Cardinal Moving Systems charged me double than they quoted me for a move from New York City to Hawaii. Their agent never came to assess the property that needed to be moved, although they claimed they have an office in the New York area. The salesman from Cardinal Moving Systems gave me an assessment over the phone and told me it will cost me $2664.35 total. That was a lie. On the day of the move, after the moving crew packed everything in the truck, and locked it, the foreman told me I was over the quote and overcharged me for a total of $5650.85 That was $3000 more than quoted and I had to pay, since the truck was packed and locked. Typical moving scam, as I later read on www.moving.com. The fine print contract stipulates that every extra cubic feet will be charged $10. After I paid in full, the moving company grossly mishandled my property and destroyed over 26 items to include Vintage Herodyne Radio, Vintage Gossip Bench, chairs which the moving workers pilled one on top of each other and then wrapped, Tiffany lamp, armoire, an antique Tal Tree Coat rack hanger whose iron hooks were broken in half, crystal glasses, Lennox Abigail dinner plates, antique Gingerbread Wall clocks, not to mention even an antique Hamilton pocket watch that was wrapped in bubble wrap and placed in a cigar box. The boxes were all severely damaged and were proof of how badly my property was mishandled. On top of the quote scam, the moving company added at least $3000 in property damage. I filled an extensive claim in November 2015 and only in June 2016 I received a settlement letter after many inquiries. It was in the amount of $150.60. After all this company has done wrong, now they added insult to injury and offered me $150.60 and a release form to release them from all future claims, law suits, complaints or bad reviews. They can keep their ridiculous settlement and I keep my right to post reviews and complaints to any and all websites or Government Agencies. My advice, STAY AWAY ! Look for a reputable company, that has an office where you live. Cardinal Moving Systems needs to be shut down and all their agents fined for misleading customers.

It was very good, except for one ...

It was good, it was very good except that I was missing one box out of all the stuff that I have moved. The quality of the job was really good. The pricing was different afterwards. The price that was quoted to me was a lot lower but then when they came over it was higher, but they were already there so we went with them. They should send somebody to give a quote instead of over the phone.

Cardinal Was A Huge Mistake

I'm very suspicious of these other 5-star reviews after going throughout the experience we had with Cardinal. Moving from Eureka, California to Hilo, Hawaii. It was a living nightmare for me and my wife. The day of the move, they "strong-armed" us for another $5,000 dollars, or else they wouldn't take the items that were already on a previous estimate. As it turned out we proved that they were trying to exaggerate and "pad" our bill with an overestimation of the square footage needed for our move. At the receiving end, there movers took over a month to deliver the container that was sent by Matson and sitting on their dock for weeks in Hawaii. Once the deliver actually happened, they swamped us with 8 delivery "boys". They were calling off wrong numbers and duplicate numbers to mix up our count-of of the original manifest of items. We had 11 boxes missing, and to this day(over a year later) have never been found. we also had many pieces of fine furniture damaged and one dresser destroyed with a broken leg. My grandmothers heirloom dishes were all broken, dishes that were well packed in foam and cardboard dividers in a specifically made for dishes moving box, that was well marked "fragile and glass". They also tried to delivery someone else's tools and golf clubs in our load. So I suspect they delivered our 11 boxes to someone else? Stay clear of this company, they are not only expensive, but also cause a lot of heart ache and anxiety at the worst time, during a move that's already stressful! BTW, Cardinal had the nerve to offer us $200 for our claim with the requirement that we must give no negative reviews, which we turned down!

Was very happy with the experience.

They were very good, they were gentlemen, they did a good job and the pricing was reasonable. I would recommend them. They did everything the way it was supposed to be. Keep up the good work!

Horrible Don't use them

To begin with they would not come to my home to do an estimae so I did everything over the phone. The sales rep clearly didn't know what a wall unit bed was nor did she estimae the corret number of boxes for a 1 bedroom condo. Quoted me one price and when they came a loaded everything told me it would be a different price they knew they had me as I had to be out the day they came. Cardnial never told me that they need to subcontract another company to do my move and bascilly put me in the middle of them and the company they hired. It took 2 months for me to recieve my things from the time they recieved all the information they needed and when it was dropped off things were broken to the point I couldn't use it i.e my bookcase headboard, glasses dishes, boxspring was black on the side, and I was missing things. Still waiting to receive my items they left at the someone else home that is to fall for me to drive and they will not just ship it via Fedex. Use someone else don't use them and their coustomer service is the worst no one knows nothing.

The suck

Broke stuff at the first house and then hid in in packing and we found after arrival... no way the items could have been broken in shipping wrapped in paper and stuffed between other soft stuff and unbroken items in the middle of the box... they broke them in our kitchen and then hid them. Also mislabeled a bunch of stuff, raised the price day of pickup, and raised it again on delivery... a week late I might add. They suck... stay away.

everything was okey

everything was ok. but their paper mixed scared the hell out of me because they said i owe them 9,000 on shipping cost but it was rectified later.

Not a single problem start to finish

After reading the other reviews I felt it necessary to write my own. I contacted several of the "larger" movers throughout the country for a small move from Colorado to California. Cardinal was the absolute "BEST" mover I have ever had the pleasure of working with. From the sales staff, to the administrative staff, to the packers, to the driver - I could not have asked for more professional care of my move. Everything about the move was actually far better than I thought I could ever expect. Totally competent, totally professional, totally caring - that is all that I can say. Thank you Cardinal for a pleasant moving experience.

great movers

Just moved for the first time cross country... I was really nervous because I heard horror stories about moving companies. I think I was lucky I got the call from Cardinal. The sales rep was great and I went with then even though it wasn't the best price I got, just because I felt safe talking to the rep. On the move out day the guys were great, really fast and nice. I've received my items yesterday in NY after about a week. All is good! I am very happy with them and will definitely recommend them to my family and friends