Cardinal Moving Systems, Phoenix AZ 85043 USDOT 1463484
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Cardinal Moving Systems

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(9) Reviews
Accuracy of Estimate
Moving Services
Packing Services

56% Recommended based on user reviews

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Membership(s) & License Info.

Member of AMSA: Yes
Member of BBB: Yes
License Info: US DOT # 1463484
ICC MC # 552894
Insurance: On file: $1,000,000
Required: $750,000
Year of Estd: 3/8/2006

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Cardinal Moving Systems Location


Cardinal Moving Systems
54 N. 45th Ave. Suite F
PhoenixAZ 85043 USA

Contact Info

Toll Free: 800-701-1887
Phone: 800-701-1887
Fax: 602-513-7077

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No Photo Gabriel
July 5, 2016

Moving Scam

BEWARE-PREDATORY BUSINESS ! Cardinal Moving Systems charged me double than they quoted me for a move from New York City to Hawaii. Their agent never came to assess the property that needed to be moved, although they claimed they have an office in the New York area. The salesman from Cardinal Moving Systems gave me an assessment over the phone and told me it will cost me $2664.35 total. That was a lie. On the day of the move, after the moving crew packed everything in the truck, and locked it, the foreman told me I was over the quote and overcharged me for a total of $5650.85 That was $3000 more than quoted and I had to pay, since the truck was packed and locked. Typical moving scam, as I later read on The fine print contract stipulates that every extra cubic feet will be charged $10. After I paid in full, the moving company grossly mishandled my property and destroyed over 26 items to include Vintage Herodyne Radio, Vintage Gossip Bench, chairs which the moving workers pilled one on top of each other and then wrapped, Tiffany lamp, armoire, an antique Tal Tree Coat rack hanger whose iron hooks were broken in half, crystal glasses, Lennox Abigail dinner plates, antique Gingerbread Wall clocks, not to mention even an antique Hamilton pocket watch that was wrapped in bubble wrap and placed in a cigar box. The boxes were all severely damaged and were proof of how badly my property was mishandled. On top of the quote scam, the moving company added at least $3000 in property damage. I filled an extensive claim in November 2015 and only in June 2016 I received a settlement letter after many inquiries. It was in the amount of $150.60. After all this company has done wrong, now they added insult to injury and offered me $150.60 and a release form to release them from all future claims, law suits, complaints or bad reviews. They can keep their ridiculous settlement and I keep my right to post reviews and complaints to any and all websites or Government Agencies. My advice, STAY AWAY ! Look for a reputable company, that has an office where you live. Cardinal Moving Systems needs to be shut down and all their agents fined for misleading customers.

Origin : New York NY
Destination : Waipahu HI

Quoted Price : $2,650.00
Actual Price : $5,650.00

No Photo Rosemarie
May 23, 2016

It was very good, except for one ...

It was good, it was very good except that I was missing one box out of all the stuff that I have moved. The quality of the job was really good. The pricing was different afterwards. The price that was quoted to me was a lot lower but then when they came over it was higher, but they were already there so we went with them. They should send somebody to give a quote instead of over the phone.

Origin : Glendale, CA
Destination : Hono, HI

No Photo Steve
January 17, 2015

Cardinal Was A Huge Mistake

I'm very suspicious of these other 5-star reviews after going throughout the experience we had with Cardinal. Moving from Eureka, California to Hilo, Hawaii. It was a living nightmare for me and my wife. The day of the move, they "strong-armed" us for another $5,000 dollars, or else they wouldn't take the items that were already on a previous estimate. As it turned out we proved that they were trying to exaggerate and "pad" our bill with an overestimation of the square footage needed for our move. At the receiving end, there movers took over a month to deliver the container that was sent by Matson and sitting on their dock for weeks in Hawaii. Once the deliver actually happened, they swamped us with 8 delivery "boys". They were calling off wrong numbers and duplicate numbers to mix up our count-of of the original manifest of items. We had 11 boxes missing, and to this day(over a year later) have never been found. we also had many pieces of fine furniture damaged and one dresser destroyed with a broken leg. My grandmothers heirloom dishes were all broken, dishes that were well packed in foam and cardboard dividers in a specifically made for dishes moving box, that was well marked "fragile and glass". They also tried to delivery someone else's tools and golf clubs in our load. So I suspect they delivered our 11 boxes to someone else? Stay clear of this company, they are not only expensive, but also cause a lot of heart ache and anxiety at the worst time, during a move that's already stressful! BTW, Cardinal had the nerve to offer us $200 for our claim with the requirement that we must give no negative reviews, which we turned down!

Origin : Eureka, California
Destination : Hilo, Hawaii

Quoted Price : $23,000.00
Actual Price : $28,000.00

No Photo Patricia
June 9, 2014

Was very happy with the experience.

They were very good, they were gentlemen, they did a good job and the pricing was reasonable. I would recommend them. They did everything the way it was supposed to be. Keep up the good work!

Origin : Newcastle, WA
Destination : Kaneohe, HI

No Photo Christopher
April 30, 2014

Horrible Don't use them

To begin with they would not come to my home to do an estimae so I did everything over the phone. The sales rep clearly didn't know what a wall unit bed was nor did she estimae the corret number of boxes for a 1 bedroom condo. Quoted me one price and when they came a loaded everything told me it would be a different price they knew they had me as I had to be out the day they came. Cardnial never told me that they need to subcontract another company to do my move and bascilly put me in the middle of them and the company they hired. It took 2 months for me to recieve my things from the time they recieved all the information they needed and when it was dropped off things were broken to the point I couldn't use it i.e my bookcase headboard, glasses dishes, boxspring was black on the side, and I was missing things. Still waiting to receive my items they left at the someone else home that is to fall for me to drive and they will not just ship it via Fedex. Use someone else don't use them and their coustomer service is the worst no one knows nothing.

Origin : San Diego
Destination : Cancun Mexico

Quoted Price : $3,500.00
Actual Price : $6,500.00

No Photo Ron
December 6, 2013

The suck

Broke stuff at the first house and then hid in in packing and we found after arrival... no way the items could have been broken in shipping wrapped in paper and stuffed between other soft stuff and unbroken items in the middle of the box... they broke them in our kitchen and then hid them. Also mislabeled a bunch of stuff, raised the price day of pickup, and raised it again on delivery... a week late I might add. They suck... stay away.

Origin : Houston, Tx
Destination : Honolulu, HI

Quoted Price : $3,700.00
Actual Price : $4,300.00

No Photo Fernando
September 9, 2011

everything was okey

everything was ok. but their paper mixed scared the hell out of me because they said i owe them 9,000 on shipping cost but it was rectified later.

Origin : San Diego, CA
Destination : Honolulu, HI

Quoted Price : $1,600.00
Actual Price : $1,600.00

No Photo Sef
August 18, 2010

Not a single problem start to finish

After reading the other reviews I felt it necessary to write my own. I contacted several of the "larger" movers throughout the country for a small move from Colorado to California. Cardinal was the absolute "BEST" mover I have ever had the pleasure of working with. From the sales staff, to the administrative staff, to the packers, to the driver - I could not have asked for more professional care of my move. Everything about the move was actually far better than I thought I could ever expect. Totally competent, totally professional, totally caring - that is all that I can say. Thank you Cardinal for a pleasant moving experience.

No Photo Jenna
August 4, 2010

great movers

Just moved for the first time cross country... I was really nervous because I heard horror stories about moving companies. I think I was lucky I got the call from Cardinal. The sales rep was great and I went with then even though it wasn't the best price I got, just because I felt safe talking to the rep. On the move out day the guys were great, really fast and nice. I've received my items yesterday in NY after about a week. All is good! I am very happy with them and will definitely recommend them to my family and friends

Cardinal Moving Systems is one of the most trusted moving services providers in the West Coast. Over the years, the moving company has consistently worked towards establishing fair pricing practices in moving business. Our one and all-inclusive pricing policy for all type of move is the result of this drive. Because of this clear and honest approach to moving, the company has won several awards, critical acclaims and tremendous customer loyalty nationwide.

Recently, Cardinal Moving Systems has expanded its operation in five locations nationwide – Arizona, Colorado, Washington, California and Hawaii. As a fully insured, licensed and bonded company, the premier company in relocation services stays committed to quality customer service, competitive pricing and fair business practices. We provide all types of moving services to our customers – Interstate move, International move, Storage and Shipping. We make sure that whichever service is opted for, it carries our special hallmark of excellence and quality service.

For profound customer satisfaction, we try to bring something special to each of our services.

Domestic Long Distance: Our domestic long distance move goes beyond the basic. It includes a variety of services that include – packing and unpacking, storage and even help with pet relocation and car transport.

International Move: Similarly, as a premier international moving company, our specialty lies in both residential and commercial relocation. Our coverage area includes far-flung geographical destinations like the Middle East, the far East, Asia, Africa, Israel, South America, Australia, India, Africa, Europe and virtually everywhere. At every step of international move, our customers are guided by relocation consultants and highly trained movers.

Storage: Those availing our storage facility can take advantage of our especially-secured climate controlled storage unit. We give one month of free storage for long distance move.

Irrespective of the services you pick, you can rest assured that you are making a wise decision.

DBA Name: Cardinal Moving Systems
Entity Type: Carrier
Operating Status: Authorized For HHG
Out of Service Date: None
DUNS Number: -
Power Units: 8
Drivers: 8
MCS-150 Form Date: 4/30/2012
MCS-150 Mileage (Year): 200,000 (2007)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
54 North 45Th Ave Suite F Phoenix, AZ, 85043
Phone: 602-272-1710
Fax: 602-513-7077

Mailing Address:
54 North 45Th Ave Suite F Phoenix, AZ, 85043

Last Updated Date: November 29, 2013

Property Passenger Household Goods Private Enterprise


Type Common Contract Broker
Status Active None None
App Pending No No No


Type BIPD Cargo Bond
Required $750,000 Yes Yes
On File $1,000,000 Yes No

Authority History

Auth TypeHousehold Goods Common Carrier
Original ActionReinstated
Original Action Dt.10/18/2010
Disposition Dt.


Auth TypeCommon
1st Served Date08/23/2010
Effective Date09/27/2010
ReasonInvoluntary Revocation

Active/Pending Insurance

Insurance CarrierUnited Financial Casualty Company
Policy/SuretyCA 1838769
Posted Date10/10/2013
Converage From and To$0 - $1,000,000
Effective Date11/02/2013
Cancellation Date

Insurance History

Insurance CarrierUnited Financial Casualty Company
Policy/SuretyCA 1838769
Converage From and To$0 - $1,000,000
Effective Dt. From and To 09/19/2012 - 11/02/2013 Cancelled

Insurance Address

CarrierCanal Insurance Co.
AuthAgent Support


Inspection Type Vehicle Driver Hazmat IEP
Inspections 12 17 0 0
Out of Service 4 1 0 0
Out of Service % 33.3 5.9 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A


Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
9/14/2011 Satisfactory 11/6/2009 Non-Ratable

Unsafe Driving

1.75< 3 insp. w/viol.65%

Vehicle Miles Traveled (VMT) : 0
VMT Year : -
VMT Source : -
Average Power Units (APU) x Utilization Factor (UF) : 8
Total Inspections with Unsafe Driving Violations : 1
Total Unsafe Driving Violations : 1

Hours-of-Service (HOS) Compliance


Relevant Inspections : 14
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 7
Total Hours-of-Service (HOS) Compliance Violations : 10

Driver Fitness


Relevant Inspections : 14
Total Inspections with Driver Fitness Violations : 0
Total Driver Fitness Violations : 0


Controlled Substances and Alcohol


Relevant Inspections : 14
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance


Relevant Inspections : 11
Total Inspections with Vehicle Maintenance Violations : 10
Total Vehicle Maintenance Violations : 23

Hazardous Materials (HM) Compliance

-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator


Average Power units : 8
Vehicle Miles Traveled (VMT) : 100000
VMT Year : 2011
VMT Source : Investigation (MCS-151)
Average Power Units (APU) x Utilization Factor (UF) : 8
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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