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 56% Recommended | 74,077 Views |
Here you'll find all the moving reviews, ratings, complaints, and customer testimonials you'll ever need for Cardinal Moving Systems. If you have used this moving company in the past and you wish to share your moving experience, Write a review on Cardinal Moving SystemsOverall Reviews Rating 3.2/5 based on 9 Review(s) | | Accuracy of Estimate |
 3.2 |
| | Moving Services |
 3.3 |
| | Packing Services |
 3.1 |
| | Professionalism |
 3.0 |
| Membership(s) & License Info. | Member of AMSA  | : | Yes | Member of BBB  | : | Yes | | License Info. | : | US DOT # 1463484
ICC MC # 552894
| | Insurance | : | On file: $1,000,000
Required: $750,000 | | Year of Estd. | : | 3/8/2006 |
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Address
Cardinal Moving Systems54 N. 45th Ave. Suite F
Phoenix, AZ 85043
USA Contact Info.
Hours of Operation
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| BEWARE-PREDATORY BUSINESS !%0d%0aCardinal Moving Systems charged me double than they quoted me for a move from New York City to Hawaii.%0d%0aTheir agent never came to assess the property... more |
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Gabriel
Reviewed on: 7/5/2016  1.0/5 |
- Origin : New York NY
Destination : Waipahu HI - Quoted Price : $2,650.00
Actual Price : $5,650.00
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| It was good, it was very good except that I was missing one box out of all the stuff that I have moved. The quality of the job was really good. The pricing was different afterwards. The... more |
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Rosemarie
Reviewed on: 5/23/2016  4.0/5 |
- Origin : Glendale, CA
Destination : Hono, HI
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| I'm very suspicious of these other 5-star reviews after going throughout the experience we had with Cardinal. Moving from Eureka, California to Hilo, Hawaii. It was a living nightmare for... more |
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Steve
Reviewed on: 1/17/2015  1.2/5 |
- Origin : Eureka, California
Destination : Hilo, Hawaii - Quoted Price : $23,000.00
Actual Price : $28,000.00
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| They were very good, they were gentlemen, they did a good job and the pricing was reasonable. I would recommend them. They did everything the way it was supposed to be. Keep up the good... more |
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Patricia
Reviewed on: 6/9/2014  5.0/5 |
- Origin : Newcastle, WA
Destination : Kaneohe, HI
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| To begin with they would not come to my home to do an estimae so I did everything over the phone. The sales rep clearly didn't know what a wall unit bed was nor did she estimae the corret... more |
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Christopher
Reviewed on: 4/30/2014 1.0/5 |
- Origin : San Diego
Destination : Cancun Mexico - Quoted Price : $3,500.00
Actual Price : $6,500.00
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| Broke stuff at the first house and then hid in in packing and we found after arrival... no way the items could have been broken in shipping wrapped in paper and stuffed between other soft... more |
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Ron
Reviewed on: 12/6/2013  2.0/5 |
- Origin : Houston, Tx
Destination : Honolulu, HI - Quoted Price : $3,700.00
Actual Price : $4,300.00
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| everything was ok. but their paper mixed scared the hell out of me because they said i owe them 9,000 on shipping cost but it was rectified later. |
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Fernando
Reviewed on: 9/9/2011  4.5/5 |
- Origin : San Diego, CA
Destination : Honolulu, HI - Quoted Price : $1,600.00
Actual Price : $1,600.00
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| After reading the other reviews I felt it necessary to write my own. I contacted several of the "larger" movers throughout the country for a small move from Colorado to California. ... more |
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Sef
Reviewed on: 8/18/2010  4.8/5 |
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| Just moved for the first time cross country... I was really nervous because I heard horror stories about moving companies. I think I was lucky I got the call from Cardinal. The sales rep... more |
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Jenna
Reviewed on: 8/4/2010 5.0/5 |
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Cardinal Moving Systems is one of the most trusted moving services providers in the West Coast. Over the years, the moving company has consistently worked towards establishing fair pricing practices in moving business. Our one and all-inclusive pricing policy for all type of move is the result of this drive. Because of this clear and honest approach to moving, the company has won several awards, critical acclaims and tremendous customer loyalty nationwide.
Recently, Cardinal Moving Systems has expanded its operation in five locations nationwide – Arizona, Colorado, Washington, California and Hawaii. As a fully insured, licensed and bonded company, the premier company in relocation services stays committed to quality customer service, competitive pricing and fair business practices. We provide all types of moving services to our customers – Interstate move, International move, Storage and Shipping. We make sure that whichever service is opted for, it carries our special hallmark of excellence and quality service.
For profound customer satisfaction, we try to bring something special to each of our services.
Domestic Long Distance: Our domestic long distance move goes beyond the basic. It includes a variety of services that include – packing and unpacking, storage and even help with pet relocation and car transport.
International Move: Similarly, as a premier international moving company, our specialty lies in both residential and commercial relocation. Our coverage area includes far-flung geographical destinations like the Middle East, the far East, Asia, Africa, Israel, South America, Australia, India, Africa, Europe and virtually everywhere. At every step of international move, our customers are guided by relocation consultants and highly trained movers.
Storage: Those availing our storage facility can take advantage of our especially-secured climate controlled storage unit. We give one month of free storage for long distance move.
Irrespective of the services you pick, you can rest assured that you are making a wise decision. |
| Basic Information |
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| DBA Name | : | Cardinal Moving Systems | | Entity Type | : | Carrier | Business Address:54 North 45Th Ave Suite F
Phoenix, AZ, 85043
Phone : 602-272-1710
Fax : 602-513-7077Mailing Address:54 North 45Th Ave Suite F
Phoenix, AZ, 85043
Last Updated Date: 11/29/2013 | | Operating Status | : | Authorized For HHG | | Out of Service Date | : | None | | DUNS Number | : | - | | Power Units | : | 8 | | Drivers | : | 8 | | MCS-150 Form Date | : | 4/30/2012 | | MCS-150 Mileage (Year) | : | 200,000 (2007) | | Operation Classification | : | Auth. For Hire | | Carrier Operation | : | Interstate | | Cargo Carried | : | Household Goods |
| Property | Passenger | Household Goods | Private | Enterprise |  | |  | | |
Authority
| Type | Common | Contract | Broker |
| Status | Active | None | None |
| App. Pending | No | No | No |
Insurance
| Type | BIPD | Cargo | Bond |
| Required | $750,000 | Yes | Yes |
| On File | $1,000,000 | Yes | No |
Authority History| Subno | | | Auth Type | Household Goods Common Carrier | | Original Action | Reinstated | | Original Action Dt. | 10/18/2010 | | Disposition | | | Disposition Dt. | |
| Subno | | | Auth Type | Household Goods Common Carrier | | Original Action | Granted | | Original Action Dt. | 08/10/2006 | | Disposition | Revoked | | Disposition Dt. | 09/27/2010 |
| Subno | | | Auth Type | Household Goods Broker | | Original Action | Dismissed | | Original Action Dt. | 03/28/2006 | | Disposition | | | Disposition Dt. | |
| Auth Type | Common | | 1st Served Date | 08/23/2010 | | Effective Date | 09/27/2010 | | Reason | Involuntary Revocation |
Active/Pending Insurance| Form | 91X | | Type | BIPD/Primary | | Insurance Carrier | United Financial Casualty Company | | Policy/Surety | CA 1838769 | | Posted Date | 10/10/2013 | | Converage From and To | $0 - $1,000,000 | | Effective Date | 11/02/2013 | | Cancellation Date | |
| Form | 34 | | Type | CARGO | | Insurance Carrier | Underwriters At Lloyds London | | Policy/Surety | 0958WPWARK1405 | | Posted Date | 09/26/2013 | | Converage From and To | $0 - $5,000* | | Effective Date | 09/19/2013 | | Cancellation Date | |
| Form | 91X | | Type | BIPD/Primary | | Insurance Carrier | United Financial Casualty Company | | Policy/Surety | CA 1838769 | | Converage From and To | $0 - $1,000,000 | | Effective Dt. From and To | 09/19/2012 - 11/02/2013 Cancelled |
| Form | 91X | | Type | BIPD/Primary | | Insurance Carrier | Transguard Insurance Company Of America Inc. | | Policy/Surety | TCP111576 | | Converage From and To | $0 - $1,000,000 | | Effective Dt. From and To | 09/19/2010 - 09/21/2012 Cancelled |
| Form | 91X | | Type | BIPD/Primary | | Insurance Carrier | Transguard Insurance Company Of America Inc. | | Policy/Surety | TCP111576 | | Converage From and To | $0 - $1,000,000 | | Effective Dt. From and To | 09/19/2010 - 09/19/2012 Replaced |
| Form | 91X | | Type | BIPD/Primary | | Insurance Carrier | Vanliner Insurance Company | | Policy/Surety | TRV5252600 | | Converage From and To | $0 - $1,000,000 | | Effective Dt. From and To | 05/21/2010 - 09/19/2010 Cancelled |
| Form | 91X | | Type | BIPD/Primary | | Insurance Carrier | Vanliner Insurance Company | | Policy/Surety | TRV5252600 | | Converage From and To | $0 - $1,000,000 | | Effective Dt. From and To | 04/28/2009 - 06/21/2010 Name Changed |
| Form | 91X | | Type | BIPD/Primary | | Insurance Carrier | Vanliner Insurance Company | | Policy/Surety | TRV5252600 | | Converage From and To | $0 - $1,000,000 | | Effective Dt. From and To | 04/28/2009 - 05/21/2010 Replaced |
| Form | 91X | | Type | BIPD/Primary | | Insurance Carrier | Old Republic Insurance Co. | | Policy/Surety | Z35726 | | Converage From and To | $0 - $1,000,000 | | Effective Dt. From and To | 10/01/2006 - 04/28/2009 Replaced |
| Form | 91X | | Type | BIPD/Primary | | Insurance Carrier | Canal Insurance Co. | | Policy/Surety | 497545 | | Converage From and To | $0 - $750,000 | | Effective Dt. From and To | 07/10/2006 - 07/10/2007 Cancelled |
| Form | 91X | | Type | BIPD/Primary | | Insurance Carrier | Canal Insurance Co. | | Policy/Surety | 497545 | | Converage From and To | $0 - $750,000 | | Effective Dt. From and To | 07/10/2006 - 10/01/2006 Replaced |
| Form | 34 | | Type | CARGO | | Insurance Carrier | Underwriters At Lloyds London | | Policy/Surety | 0958WPWOL5905 | | Converage From and To | $0 - $5,000* | | Effective Dt. From and To | 09/18/2012 - 09/19/2013 Replaced |
| Form | 34 | | Type | CARGO | | Insurance Carrier | Transguard Insurance Company Of America Inc. | | Policy/Surety | TCP111576 | | Converage From and To | $0 - $5,000* | | Effective Dt. From and To | 09/19/2010 - 09/21/2012 Cancelled |
| Form | 34 | | Type | CARGO | | Insurance Carrier | Transguard Insurance Company Of America Inc. | | Policy/Surety | TCP111576 | | Converage From and To | $0 - $5,000* | | Effective Dt. From and To | 09/19/2010 - 09/18/2012 Replaced |
| Form | 34 | | Type | CARGO | | Insurance Carrier | Vanliner Insurance Company | | Policy/Surety | CGV5252600 | | Converage From and To | $0 - $5,000* | | Effective Dt. From and To | 05/21/2010 - 09/19/2010 Cancelled |
| Form | 34 | | Type | CARGO | | Insurance Carrier | Vanliner Insurance Company | | Policy/Surety | CGV5252600 | | Converage From and To | $0 - $5,000* | | Effective Dt. From and To | 04/28/2009 - 06/21/2010 Name Changed |
| Form | 34 | | Type | CARGO | | Insurance Carrier | Vanliner Insurance Company | | Policy/Surety | CGV5252600 | | Converage From and To | $0 - $5,000* | | Effective Dt. From and To | 04/28/2009 - 05/21/2010 Replaced |
| Form | 34 | | Type | CARGO | | Insurance Carrier | Underwriters At Lloyds London | | Policy/Surety | 5000DMTCBBCN22669 | | Converage From and To | $0 - $5,000* | | Effective Dt. From and To | 07/10/2008 - 04/28/2009 Replaced |
| Form | 34 | | Type | CARGO | | Insurance Carrier | Underwriters At Lloyds London | | Policy/Surety | 5000DMTCBBCN20563 | | Converage From and To | $0 - $5,000* | | Effective Dt. From and To | 07/10/2007 - 07/10/2008 Cancelled |
| Form | 34 | | Type | CARGO | | Insurance Carrier | Underwriters At Lloyds London | | Policy/Surety | CBBCN18684 | | Converage From and To | $0 - $5,000* | | Effective Dt. From and To | 07/10/2006 - 07/10/2007 Cancelled |
| Carrier | Canal Insurance Co. | | Auth | Agent Support | | Address | P O BOX 7 GREENVILLE, SC USA 29602 | | Telephone | 864-527-6700 | | Fax | 864-679-2557 |
| Carrier | Old Republic Insurance Co. | | Auth | | | Address | 133 OAKLAND AVENUE, P O BOX 789 GREENSBURG, PA USA 15601 | | Telephone | 724-834-5000 | | Fax | 724-834-4025 |
| Carrier | Transguard Insurance Company Of America Inc. | | Auth | Judy Sikorski, Director Of Admin | | Address | 215 SHUMAN BLVD., SUITE 400 NAPERVILLE, IL USA 60563 | | Telephone | 630-864-8466 | | Fax | 630-864-3579 |
| Carrier | Underwriters At Lloyds London | | Auth | Lloyd's Illinois Inc | | Address | 181 W. MADISON, SUITE 3870 CHICAGO, IL USA 60602 | | Telephone | 312-407-6219 | | Fax | 312-407-6229 |
| Carrier | United Financial Casualty Company | | Auth | Customer Service | | Address | P. O. BOX 94739 CLEVELAND, OH USA 44101 | | Telephone | 800-444-4487 | | Fax | 440-603-4555 |
| Carrier | Vanliner Insurance Company | | Auth | | | Address | ONE PREMIER DRIVE, P.O.BOX 26352 FENTON, MO USA 63026 | | Telephone | 636-343-9889 | | Fax | 636-305-4270 |
Inspections
| Inspection Type | Vehicle | Driver | Hazmat | IEP |
| Inspections | 12 | 17 | 0 | 0 |
| Out of Service | 4 | 1 | 0 | 0 |
| Out of Service % | 33.3 | 5.9 | 0 | 0 |
| Nat'l Average %(2009- 2010) | 20.72 | 5.51 | 4.5 | N/A |
Crashes
| Type | Fatal | Injury | Tow | Total |
| Crashes | 0 | 0 | 0 | 0 |
Review Information
| Rating Date | Rating | Review Date | Type |
| 9/14/2011 | Satisfactory | 11/6/2009 | Non-Ratable |
Unsafe Driving| Measure | Percentile | Threshold | | 1.75 | < 3 insp. w/viol. | 65% |
| Vehicle Miles Traveled (VMT) : 0 | | VMT Year : - | | VMT Source : - | | Average Power Units (APU) x Utilization Factor (UF) : 8 | | Total Inspections with Unsafe Driving Violations : 1 | | Total Unsafe Driving Violations : 1 |
Hours-of-Service (HOS) Compliance| Measure | Percentile | Threshold | | 4.07 | 94.8%
| 65% |
| Relevant Inspections : 14 | | Total Inspections with Hours-of-Service (HOS) Compliance Violations : 7 | | Total Hours-of-Service (HOS) Compliance Violations : 10 |
Driver Fitness| Measure | Percentile | Threshold | | 0 | 0%
| 80% |
| Relevant Inspections : 14 | | Total Inspections with Driver Fitness Violations : 0 | | Total Driver Fitness Violations : 0 |
Controlled Substances and Alcohol| Measure | Percentile | Threshold | | 0 | 0%
| 80% |
| Relevant Inspections : 14 | | Total Inspections with Controlled Substances and Alcohol Violations : 0 | | Total Controlled Substances and Alcohol Violations : 0 |
Vehicle Maintenance| Measure | Percentile | Threshold | | 9.6 | 82.5%
| 80% |
| Relevant Inspections : 11 | | Total Inspections with Vehicle Maintenance Violations : 10 | | Total Vehicle Maintenance Violations : 23 |
Hazardous Materials (HM) Compliance| Measure | Percentile | Threshold | | - | Not Public | 80% |
| Relevant Inspections : 0 | | Total Inspections with Hazardous Materials (HM) Compliance Violations : 0 | | Total Hazardous Materials (HM) Compliance Violations : 0 |
Crash Indicator| Measure | Percentile | Threshold | | - | - | 65% |
| Average Power units : 8 | | Vehicle Miles Traveled (VMT) : 100000 | | VMT Year : 2011 | | VMT Source : Investigation (MCS-151) | | Average Power Units (APU) x Utilization Factor (UF) : 8 | | Number of Crashes : 0 | | Number Tow-aways : 0 | | Number with Injuries or Fatalities : 0 | | Number with HM Release : 0 |
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