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Carlos Movers

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4.2(5) Reviews
Accuracy of Estimate 4.2
Moving Services 4.2
Packing Services 3.8
Professionalism 4.4

100% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 2510119
006822096C
Year of Estd: 1/1/2005

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Carlos Movers Location

Address

Carlos Movers
3429 Dartmouth
IrvingTX 75062 USA


Contact Info

Phone: 469-682-5990



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Reviews

No Photo Shanna
May 15, 2020

1.2

CARELESS AND HEARTLESS MOVERS

Please - DO NOT USE these movers! First off - they only sent 2 movers for a 4 bedroom house. We were scheduled for a 2 hour move, because the new place was 3 minutes away. It took them over 3.5 hours, and that is WITH myself, husband and 2 teenage daughters helping. All boxes were clearly labeled, FRAGILE, THIS SIDE UP, ETC - all over the boxes. Every load was taken down the stairs and slammed down the stairs. Large boxes placed on small, so they dropped boxes all over the place. I helped empty the truck and 3 times saw him drop a whole stack of my boxes - with Fragile boxes mixed in! This was my first move since my mom passed away a few month's ago. Me being an only child, I am responsible, not only my mother's heirlooms, but also my grandmother, grandfather, and great grand mother's items. Some items were to be spread to the family and some were for me to keep. They BROKE 8 things! Because it was the first move - I packed everything in packing paper AND for the valuable things, I even wrapped a sweater around each one of them. I know how to pack - I have moved all over the United States with family for work. Not only did they break my heirlooms, including a music box, stained glass that was made by my grand father that has hung in our house for generations, an antique wood carved jewelry box that was my great grandmothers - but they also broke an antique book shelf and my daughter's dresser. Now the dresser wasn't anything special, but the tried to fix it and acted like it was fixed and left. She cant even open the drawers or use it at all. I even tipped them $125 for all the work that they did. The only reason they are getting 1 star is because its the lowest it will go and the one good thing about that move was the young man that was working. He was friendly and helpful, and respectful of our belongings, didn't drop one thing. I emailed the booking company that booked our move and they were upset about the way our things were treated and told me that I needed to call Carlos, that he was a very sweet man and understands that things happen and that he would take care of us. I had my husband call, because there was a bit of a language barrier. So he called and Carlos was very nice to him and said for me to call next time and tell him how much money I wanted for the cost of my items. HE TOLD US TO CHOOSE. I know things happen - I am not a mean person, I am not out to screw any one, but they should be held responsible for the carnage that they wrecked. I told him $200.00 for the cost of the move. - I didn't ask for the gratuity - just the cost of the move. HE HUNG UP ON ME. Just said no - nothing else and hung up on me. NOTHING. How does a person this childish own his own company? I will be posting this same review on YELP, FACEBOOK, TWITTER, what ever needs to happen. Please NO NOT USE THIS COMPANY. Carlos Movers - CARELESS AND HEARTLESS MOVERS.

Origin : Coppell, Texas
Destination : Lewisville, Texas


Actual Price : $350.00

No Photo Maria
June 3, 2018

4.8

Best move ever!

These are real professional movers. Carlos and his staff, Elvis and Manuel, did the job fast and free of trouble. They took the list we gave them, with the itemized furniture and boxes to move, and they went room by room, number by number to load and unload. They work systematically, not in a hurry but at an excellent pace. They wrapped every single furniture with a firm plastic to avoid any damage and any drawers to be displaced. They had to disassemble some furniture and put them back together and they did it with ease. Carlos took care to secure the bed boards and shelves they took out of some cabinets to the side of the truck. His driving was great! They completed the whole move (4 rooms) in 3 hours. Very organized, respectful and sound humor.

Origin : Texas
Destination : Texas

Quoted Price : $130.00
Actual Price : $130.00

No Photo Leigh
June 17, 2017

5.0

BEST experience

Carlos Movers were extremely professional. They made moving a breeze for me. I couldn't ask for better services!

Origin : Arlington, TX
Destination : Texas

Quoted Price : $300.00
Actual Price : $150.00

No Photo Abraham
May 7, 2017

5.0

Best moving experience ever!

I hired Carlos Movers based on reviews I read on BBB. I contacted the owner of the company and made an appointment for the move. Prior to making the appointment, I had contacted about 8 to 10 other movers for an estimate but no one came close to the rate Carlos had quoted. The movers came on a timely manner and I was blown away how quickly, professionally and respectfully they worked. They moved my 3 bedroom apartment on the 3rd floor... Drove 15 miles to my brand new 2 story house.... Set up my Furnitures in my new house and all this took them 3.5 hours! They didn't even make a scratch on the walls of my new house. I was amazed by their level of service! I will recommend Carlos Movers to all my family and friends and will use them again if ever needed.

Origin : Richardson, TX
Destination : Garland, TX

Quoted Price : $500.00
Actual Price : $385.00

No Photo Arthur
May 20, 2015

5.0

Couldn't ask for a better move!

Good price, the guy was on time did a great job. I couldn't ask for a better move!

Origin : Fort Worth, TX
Destination : El Paso, TX


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