Cheney Bro Worldwide Moving Inc

Do NOT use Cheney Bros!!!!

I have moved several times over the coarse of my years. I have never experience none of the things that I encounter with Cheney Bros Moving company. I have read other comments regarding this company and I can say that my experience is similar. First of contact with Chris O. I walked through every room and gave him a play by play of every piece of furniture in my home. I had two stops; some furniture to go into storage and the other to come to Va. I knew I had been had when TWO movers arrived 3 DAYS LATER THAN my promised day to have movers arrive to my home. This delay was a serious inconvenience to my family, including a 26 month of baby! Two movers came to move a 4 bedroom home. They were told that they had arrived to pick up a load equivalent to an one bedroom. From there, the price started going up. Needless to say, we could not reach Chris O to discuss what I now call straight out dishonesty. My family and I were then in a bind. We were 3 days late from being on the road to travel to another state and we had to move!! To think that I had spoken to another moving company and contemplated going to that company! Chris O assured me that Cheney Bros had the best customer service and lowest prices. Yes, it starts with a low price that I feel was intentionally lower to pull you in and then the scam starts. Chris O is not a nice guy. Will never use this company again. NEVER and will let anyone who is willing to listen know.

Scammers

DO NOT USE THIS COMPANY!!!THEY ARE SCAMMERS BELIEVE ALL REVIEWS!!! EVERYTHING IS TRUE. I DISPUTED CHARGES AND RECEIVED SEVERAL THREATS THAT THEY WERE GOING TO F - -- ME UP.

Scammers

NEVER use this company

Fraud

Beware this is not a legit company luckily I filed a report with the police and they will soon be visiting the company’s location to shut them down . If you see them call the police they do not own a moving truck and they are not a legit moving company . They damaged all my furniture and belongings and will not answer my calls . Luckily I am a major in the army and jag will be pursuing a criminal case against them

Horrible, do not use

This company is a dishonest, deceitful scammer. I requested quotes for an interstate move through a referral service. Didn't think I could afford it. Chris O with Cheney Brothers was one of the first to call. He claimed they already had a truck going the route I needed and they need to fill it to not lose money, so he ordered me a deal. $3k and free bags for our mattresses. I explained we had a 4/2 1700sf home. I texted him a list of every piece of furniture we own and guesstimated 50 boxes. I was told by competitors who called that they this deal was an underestimated. Chris O said he was the owner, not just a sales rep, and not to listen to people who bad mouth other companies. He told me that we would have our own compartment in the truck and they never mix belongings. I was given 2 possible pickup dates and told is be given 24 hours notice for pickup. I was called 48 hrs in advance and told a 4-6pm pickup time. The day of pickup the driver called to say they would arrive in 3 hours, 2.5 hours ahead of schedule. They arrived in a 26' Penske truck. Alarm bells started ringing. This is the truck we planned to rent for our house alone. They opened the door to reveal it was already 1/2-2/3 full!!! Definitely no separate compartment. I immediately called Chris O on his cell and desk lines, left messages. I called dispatch. The 2 movers counted my boxes- I was 50 over my guesstimate. No way that alone was the reason my stuff wouldn't fit. They had SEVERELY AND KNOWINGLY underestimated me. Dispatch was polite and said no problem, they'd work on another truck and call me back. The movers loaded about 15 boxes into the truck. Dispatch called back to say that upon visual estimate, it would cost me 10k instead of 3. 7k more for being 50 boxes over. Ridiculous!!!!! Chris O is supposed to be a professional at estimating. We were prepared to pay $500-$1000 more, not more than triple the quote! My husband told her to have them unload our stuff and leave. We are out our $100 deposit, and the $50 we gave the on site staff for being nice even though their company is crap. Dispatch said they'd charge us labor for the boxes that were needing unloading. My husband said he'd unload them himself then. In the meantime Chris O called back. I shared the situation with him. He told me hold tight and he'd call back. After 20 minutes with no response and their truck and movers on my driveway, I called him. His response was to text me the number to dispatch. I called dispatch again. Same lady. I asked her if she had a much more reasonable quote for me and she said "No, the truck is going elsewhere, have a nice day" and hung up the phone. These people are shysters of the worst kind. I should have never used them when I couldn't find any reviews for them on the web. They are somehow associated with Cheney Bros Inc, the food distributer. When we arrived the next day at Penske to pickup our DIY moving truck, their tractor trailers were parked everywhere.