Great until it wasn't.
Mike was awesome to coordinate with and the price was about on par with other companies. The service itself was quicker than expected, which was a plus. Unfortunately, there were some hiccups. On pickup, the crew forgot their tablet to document the job. They ended up having to come back the following day for signatures, which was a cost of time on my family's end. That also delayed receiving a copy of all the forms for me. He also wasn't really bothering to properly wrap individual items, but was luckily corrected by his coworker before I brought it up. During delivery, only one person was present to handle the move. Definitely not ideal for carrying objects up stairs. I ended up having to help move things, despite being on disability for my back. My desk arrived damaged and missing hardware (though the delivery driver did replace it himself, but not the proper dimensions). Also, now that I had time to unpack everything, I noticed I have items missing. I'm not sure how that happened, as they're just small kitchen items as far as I can tell. Luckily, they're replaceable, unlike the shelf to my desk. Upon packing, the movers removed it to move the desk and almost left it behind. I gave it to them as they were loading the last things, but I assume they never packed it. Now I have a damaged wooden desk, with missing hardware replaced with the wrong kind, and no shelf for it. I reached out and was given the claim forms, but I'm not sure I can expect much. I moved multiple times through the military, but never had this issues with those companies. Read more at: https://www.mymovingreviews.com/movers/city-moving-6199
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