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City Moving Inc

City Moving IncVerified MoverVerified Mover

here you'll find all the moving reviews, ratings, complaints, and customer testimonials you'll ever need for City Moving Inc. If you have used this moving company in the past and you wish to share your moving experience, Write a review on City Moving Inc


4.1(7) Reviews
Accuracy of Estimate 3.9
Moving Services 4.1
Packing Services 4.4
Professionalism 3.9

100% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 1826833
ICC MC # 662744
Insurance: On file: $1,000,000
Required: $750,000
Year of Estd: 9/19/2008

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City Moving Inc Location

Address

City Moving Inc
2507 Medford St
Los AngelesCA 90033 USA


Contact Info

Toll Free: 866-442-6683
Phone: 323-908-2132
Fax: 888-512-1027



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Reviews

No Photo Julie
July 28, 2021

2.0

TRAUMATIZED

WORST MOVING EXPERIENCE AND CUSTOMER SERVICE. TRAUMATIZED. ANY GOOD REVIEWS LIKELY FAKE. YOU WILL REGRET IT. I value my anonymity but also really want to protect others from this company. Sort reviews by "Lowest" and you will clearly see a pattern. We moved from San Francisco to Honolulu in May. They promised the world before they locked down our business and indicated that they would deliver our things by a certain date. Once they had our deposit and furniture, they could have cared less on their delivery date and instead started to refer us to the buried fine print. It took a couple of weeks longer than expected for our furniture to arrive which forced us to spend money on temporary provisions. They had offered a $500 discount, and now, months after delivery, they are trying to invoice us for the discount that they apparently have retroactively decided not to honor and is calling a mistake (even after we provided all documentation). There is no reasoning with the customer service agent (Tia). She constantly gaslights us every time we have a conversation with her. THIS IS A PLACE OF BUSINESS?! How are they legally still allowed to operate? So much time and energy wasted over email and over the phone communicating with unreasonable people. Not to mention they accidentally delivered someone else's box spring when they did eventually deliver our furniture. We contacted them more than once and they never came back to pick it up. We had to call the city to remove it off our property. It's clear that City Moving only cares about getting paid and have absolutely no regard for their customers' property or timeline.

Origin : San Francisco
Destination : Honolulu

No Photo Kyira
August 7, 2020

1.5

Will not compensate and will hold your ...

Delivered my items a month late. Originally agreed to compensate $30 for each business day that it was late, ended up owing me $690. They ended up only offering me $330 because of COVID-19 related issues. I can understand this, however there were several opportunities for them to communicate this with me. I personally spoke to the manager on 7/22/2020 about compensation and he failed to mention anything about this. Nobody is able to offer any specific information about why they cannot provide the full refund, and it all just seems like a sham. They are holding my items hostage unless I pay them $238.50 and sign an agreement which mentioned that I would not be able to write negative reviews or report them to government agencies.

Origin : Brooklyn
Destination : Honolulu

Quoted Price : $20,000.00
Actual Price : $20,000.00

No Photo Jack
May 20, 2019

5.0

Move went smoothly

No problems at all within my recent move. No cost overruns or loss or damage to my things. Highly recommend City for your moving needs.

Origin : Manhattan
Destination : Miami

Quoted Price : $8,600.00
Actual Price : $8,600.00

No Photo Roger
March 18, 2019

5.0

Great job on my move.

City Moving did a great job moving me and my family from Honolulu to Los Angeles last month. The pricing was fair for such a large move and all of our things were moved successfully with no loss or damage. The team was professional and friendly throughout the move.

Origin : Honolulu
Destination : Los Angeles

Quoted Price : $20,000.00
Actual Price : $20,000.00

No Photo Janet
February 21, 2019

5.0

Great moving experience.

Great move from a great company. Everything went very well and was stress free. The cost was reasonable given how many things I have. The team was professional and all of my things arrived to my destination without loss or damage. Recommend.

Origin : Chicago
Destination : Los Angeles

Quoted Price : $10,000.00
Actual Price : $10,000.00

No Photo Evan
February 2, 2019

5.0

Great Service

Superb service from City Moving. Came to our flat to give advice on boxes required, time to pack and services they offer. The process and helpfulness was a key factor in using them. We had to change moving dates several times and this was no trouble at all. On moving day the team packed and moved us out quickly and efficiently. Keep up the great work.

Origin : Los Angeles, CA
Destination : San Francisco, CA

Quoted Price : $3,500.00
Actual Price : $3,450.00

No Photo Christopher
February 2, 2019

5.0

Great Movers

City did a great job from mw when I needed a last minute move from Los Angeles to San Francisco last month. They sent a great team that showed great care with my things and they were always on time. Fair pricing compared to their competition. They were easy to reach during the process and that was very important to me. Highly recommend.

Origin : Los Angeles
Destination : San Francisco

Quoted Price : $10,000.00
Actual Price : $10,000.00


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