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Colonial Van Lines, Inc

Colonial Van Lines, IncNon-Verified MoverNon-Verified Mover

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4.2(29) Reviews
Accuracy of Estimate 4.0
Moving Services 4.2
Packing Services 4.3
Professionalism 4.1

97% Recommended based on user reviews

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Colonial Van Lines, Inc Location

Address

Colonial Van Lines, Inc
8795 W Mcnab Rd #103
TamaracFL 33321 USA


Contact Info

Toll Free: 800-970-7498
Phone: 800-970-7498
Fax: 866-387-0114



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Reviews

No Photo Ron
June 25, 2020

5.0

Outsanding

The movers where professional and courteous and new what they were doing in both packing and unpacking. I would recommend this company to anyone.

Origin : San Bernardino, CA
Destination : Wilkes Barre, PA

Quoted Price : $3,763.87
Actual Price : $3,763.87

No Photo Bhavin
June 21, 2020

2.0

they make false promises to get the ...

1) Do not trust the estimator. The estimator, Zachary, made false promises to get the contract. He said I will not have to pay anything above the final estimated cost but now they are demanding extra $2000. Zachary asked for the list of items to be moved and without seeing the furniture he gave an estimate of the weight and cost. He refused to see the items via a video call or send someone to my home to see the furniture. When I asked about accuracy of the estimate they said they have over-estimated the weight and over-estimated the cost, so I will not have to pay anything extra even if the final weight comes out to be over the estimated weight. 2) Do not trust when they say your items weigh more than the estimate. On the day they pick up the items they were supposed to provide me proof of the final weight but they did tell me that weight until till 2 weeks later. Now they say the weight is over the estimate and I need to pay $2000. I don't trust this weight. The proof they gave does not include list of my items so they could have just weighed anything. 3) Without telling me they sub-contracted the move to United Moving and now United is sending me invoices. Over the course of this move I had to talk to 5 different people and have had to explain everything again and again. 4) They will deliver only on the last day of their delivery window. They took 3 weeks to get my items delivered.

Origin : CA
Destination : NC

No Photo Vernise
June 12, 2020

5.0

Last Minute Move

I needed to move at the last minute and Colonial Van Lines not only accommodated me, they also allayed my fears. They were the cheapest quote and I was worried however, I am glad I went with them. They communicated with me up until my goods were delivered. The driver was ontime and my goods were packed and put on the truck quickly. When the driver deliverd my goods, he helped me to reorganize my storage to maximize the space. I would definitely recommend them to friends and family and if I ever have to move again, they would be my first choice. Money well spent.

Origin : Sierra Vista, Ar
Destination : Brandon, Fl

Quoted Price : $2,727.00
Actual Price : $2,624.00

No Photo Richard
June 11, 2020

5.0

Best Move Ever

Outstanding job! Driver took his tome,loaded carefully,arrived on time,unloaded and delivered without any damage. After a lifetime of moving multiple times,I am very experienced with moving. This was our best move ever!

Origin : Huntsville, AL
Destination : Marietta,Georgia

Quoted Price : $6,250.00
Actual Price : $6,550.00

No Photo Brenda
June 9, 2020

4.8

Great Service

Had a great experience with Colonial Van Lines! Considering this was our first move we were not sure what to expect, but their representatives were great and following up with us and making sure everything was going well. The movers loaded everything very quickly and did an amazing job. Almost everything arrived intact. Though one thing was damaged, they have been amazing with the claims process so far! We did not have to wait long for our stuff to be delivered.

Origin : SC
Destination : CT

Quoted Price : $3,928.02
Actual Price : $4,978.02

No Photo Daniel
June 5, 2020

5.0

Worth every penny

Why use Colonial Van Lines? Because when you want the advantage of delegating an inconvenient (yet necessary) set of logistics, you want experience and track record. Whether across country or across state lines, Colonial gets it done and stands behind their work and the work of their contractors. Yes, you might be able to save a little money by hiring a contractor yourself, but is it worth all the risk and time it takes to find a good one? Colonial Van Lines has probably 'forgotten' more about moving than you will ever know, so stop wasting time and get a quote now!

Origin : New York, NY
Destination : Glen Rock, PA

Quoted Price : $1,354.27
Actual Price : $1,354.27

No Photo Sydney
May 29, 2020

3.0

Great moving company

They were exactly on time for arrival and destination they were upfront about all the extra costs before anything else happened I went overweight a little bit and they even called at the scale to let me know before we move forward absolutely wonderful

Origin : Oregon
Destination : Arkansas

Quoted Price : $5,000.00
Actual Price : $6,000.00

No Photo Brian
May 29, 2020

3.5

Moving review

The guy who picked up our stuff was not professional at all. I felt like he was trying to get money from my wife and I,but the movers who delivered our stuff and the corporate office staff was excellent

Origin : Nj
Destination : Florida

No Photo Scott
May 28, 2020

4.0

Excellentv

Great experience with packing / delivery team (Santana)

Origin : Kingston PA
Destination : Frederick MD

Quoted Price : $2,700.00
Actual Price : $3,500.00

No Photo Isabelle
May 27, 2020

4.8

Amazing experience

Phenomenal experience with the movers as well as with the individuals at colonial van lines. Couldn’t have asked for a more helpful and supportive team during such a crazy and stressful time like moving.

Origin : Vermont
Destination : Columbus, OH

Quoted Price : $2,200.00
Actual Price : $2,600.00

No Photo Rcac
May 15, 2020

5.0

Great move

Quick Workers were great friendly Careful

Origin : Holiday fl
Destination : Floral park ny

Quoted Price : $3,344.60
Actual Price : $2,963.16

No Photo Jason
May 14, 2020

4.8

Reasonable priced moving company.

Colonial was a great choice for our move. With time being a limiting factor we received a reasonable quote and went with it. When the movers showed up we were a little off on our packing list(which is to be expected) and was only charged a little extra. They picked up our household goods on a Friday and delivered on that following Tuesday so timing was perfect to not have to be in a new house on an air mattress for too long.

Origin : Woodbridge, VA
Destination : Toney, Al

Quoted Price : $3,567.00
Actual Price : $3,800.00

No Photo Sarah
April 24, 2020

3.0

Colonial Van Lines - Long-distance, ...

Our move had to take place in the middle of the COVID-19 pandemic, and despite that making everything more stressful, our experience was great. From start to finish, everyone we interacted with was professional and very communicative. Although our final cost was much higher than the original estimate (which was more to do with the estimate being over the phone vs. a walk-through and we have a LOT of heavy stuff!), they communicated the changes and process clearly. Our pricing also included a full pack upfront, so they literally did all the work, and the actual moving team, led by Carlos, was excellent. They made sure everything was packed and handled carefully, as well as unloaded and reassembled perfectly. We've moved several times and I was pleasantly surprised that nothing was broken or missing - the one exception being the rubber foot of a bookshelf that had come unscrewed and fallen off. When Carlos found it in the truck a week later, he mailed it to us! We would absolutely use them again for a future move and recommend them if you're looking specifically for full service or long-distance options.

Origin : Portland, OR
Destination : Austin, TX

Quoted Price : $7,921.00
Actual Price : $11,513.00

No Photo Nena
April 8, 2020

4.5

Owner

I am thankful ins spite of the corona virus outbreak during my moving,coorinator, driver and mover were very professional and diligently working hard in completing the moved. Though the actual charges was higher over thousand but I did not mind caused over all work performance of staff,driver and movers were excellent.

Origin : Chino hills, ca
Destination : Henderson,na 89044

Quoted Price : $3,193.66
Actual Price : $4,464.55

No Photo Sajjad
April 7, 2020

4.5

Colonial Van Lines

Colonial Van Lines are dependable and they provide professional moving services.  I like that they work so fast they run back and forth to the truck.  They were careful with my furniture and provided a signature service by adding double padding to my furniture.   I found their prices to affordable and fair.  I was pleased that nothing was broken.  Everything was placed in it's proper place. I did not have to lift anything. I highly recommend their moving company.  

Origin : Dallas, Texas
Destination : Queens, Ne

No Photo Kylie
March 4, 2020

3.8

Move!

Overall it was a great experience. The 3rd party agent [Rays Movers] was amazing! They did an excellent job!

Origin : Chicago, IL
Destination : Indianapolis, IN

Quoted Price : $2,000.00
Actual Price : $2,500.00

No Photo Greg
February 13, 2020

5.0

Great Service Team

I can't express how grateful I am to the colonial team. Every detail explained and communicated along the way.

Origin : Chicago, IL
Destination : Houston, TX

Quoted Price : $2,700.00
Actual Price : $2,500.00

No Photo Joseph
January 31, 2020

4.5

Good Experience Overall

Excellent service, no items damaged, the crew were professional and courteous. Only issue was that pickup delays due to weather were not communicated to me.

Origin : Kenosha, WI
Destination : Zionsville, IN

Quoted Price : $3,500.00
Actual Price : $3,600.00

No Photo Richard
January 17, 2020

5.0

Relocation

No comment

Origin : Ocean Idle Beach, NC
Destination : TheVillages, Fl

No Photo Jordan
January 10, 2020

5.0

Satisfactory Resolution

Worked with Donna at Colonial Van Lines and the resolution was satisfactory for the issues during my move and I am satisfied with how it was handled.

Origin : Kansas City
Destination : La Jolla

Quoted Price : $2,743.00

No Photo Jordan
December 29, 2019

1.5

Horrible Company- Stay Away

I booked my out of state move at the end of November for a December 2019 pickup for my 1 bedroom apartment from Missouri to California. I paid a deposit of $1,293.54,and would pay the final balance upon delivery. I had a pickup window of 12/12-12/14. On December 10th,I received a phone call from Embrielle about the details of my move and that I wold get a phone call 24-48 hours before the movers show up. On December 11th,Embrielle called to let me know that there was a delay with the truck and there was a chance the movers could not make it within that window. I waited until December 14th,the final day of my window. I get a call from Lauren the morning of 12/14 and she said that they would have a driver ready 12/20-12/21 driving through Missouri if I could extend my pickup window to 10 days. I decided to say yes and I extended my window and lease and changed flight to be in town for the move. I also had to pay an additional 10 days rent. I got a call from Spencer on 12/20 and he states they will not have a driver with a truck ready to go by 12/21 as their truck broke down,so I requested a refund and did not go through with this company. This has caused me too much stress and worry as I needed to have my stuff out of my apartment by the end of my lease on 12/21,and it was Christmas so there weren't many drivers available. I felt unsure as if they ever were going to come and pick up my stuff,and felt like I was given the run-around.

Origin : Kansas City, MO
Destination : La Jolla, CA

Quoted Price : $2,743.00

No Photo Luke
June 11, 2018

1.0

Colonial Van Lines is criminal. RUN ...

long story short- they came a day early ruining my plans, they came 5 days late. In between that span, my goods went all the way to Chicago and were transferred to a different truck. When they finally showed up 5 days late, I almost lost my job, the driver hired 2 kids off craigslist to move my things. They damaged 5,000 dollars worth of expensive furniture. The weight/estimate grew by 2,000 dollars with no proof or paperwork or anything. Management and customer service are worthless and unresponsive. What they did to me was criminal.

Origin : Muncy PA
Destination : Charleston SC

Quoted Price : $2,300.00
Actual Price : $4,200.00

No Photo Stephen
October 17, 2017

5.0

Completely satisfied

I moved about a thousand miles for a new job. I got a lot of stuff having to get moved at a very late junction and Colonial Van Lines was available at the last second so I went with them. When the time came in, I added a couple of things that had gotten left out and from there, we went packing and got everything rolling. There were a couple things that happened along the way but the account manager took care of them for me and got me here all good. Colonial was professional, on-time and it was a very good experience!

Origin : Richmond, VA
Destination : Houston, TX

Quoted Price : $3,400.00
Actual Price : $3,150.00

No Photo Nora
October 13, 2017

5.0

Very Pleased

I got engaged to someone living out of state. I did a big move and Colonial Van Lines quoted me a good price. I spoke with two different people and both were very professional and polite and answered all my questions. However, the quote was not very accurate because their final weight was way more than we thought it was going to be. But that’s fine because we ended up over the weight anyway with the amount of stuff that we ended up bringing. Though it wasn't necessarily their fault, some of the weight estimations were a little bit wonky. They put the total weight for a queen size bed at 250 lbs and that’s a lot of weight for it. For the pickup, we were still packing stuff and it took forever because we had more stuff than we thought to pack. There was yard stuff that I hadn’t thought about, but they packed it up for me on site and they did a really good job. It took about five hours and they were so hardworking. The delivery went much smoother and the delivery guys were great. They had disassembled furniture at our house and they put it all back together perfectly, so that was wonderful. And they were very helpful in placing all the things where we wanted them to go in the house. They were fabulous. I'm very happy with having all my stuff arrive at the house and I didn’t have to drive a gigantic moving van. We haven’t finished opening all the boxes, but so far in unpacking, only two things were broken so that was very reassuring.

Origin : Ventura, CA
Destination : Beaverton, OR

Quoted Price : $2,400.00
Actual Price : $2,300.00

No Photo Jada
December 12, 2016

5.0

I would use them again

I am surprised it went so well i have moved a number of times and I have always ha issues this is the first time everything went well. Yes they were a day late but it was due to the inclimate weather. No damaged items either aside form a box of dishes I packed.

Origin : Oregon
Destination : Colorado

Florales
December 9, 2016

5.0

Excellent services

I have one this to say: These people are awesome. Maybe I could add that the binding price estimate they gave me was higher than what I ended-up paying because I had slightly less than the estimated weight. It was a no hassle transaction to get some money back. Now I left the country with peace of mind. Fair and square company

Origin : Savanah, GA
Destination : Kendall, FL

Quoted Price : $3,855.00
Actual Price : $3,100.00

No Photo Tim
December 1, 2016

5.0

They did a good job

I had a great experience with this company even though my furniture arrived a day late it was out of their control due to bad weather at the time. I have moved a number of times from the West coast to the East Coast and this was the best experience so far. Hopefully this is my last move.

Origin : Los Angeles, CA
Destination : Orlando, FL

Quoted Price : $4,500.00
Actual Price : $4,295.00

No Photo Bradley
December 1, 2016

4.8

Pretty good moving crew

All went well except for my antique coffee table that lost a leg. Althought the company offered compensation I did not think the money offered would me enough. So i am filing an insurance claim againt the mover. But i am giving the moving crew a 5 star for professionalism in addressing my issue. Moving is stressful. Dealing with a company that listens is a great help

Origin : Brokton, MA
Destination : Fort lauderdale fl

Quoted Price : $5,466.00
Actual Price : $4,988.00

No Photo Kathleen
February 24, 2015

1.5

Worst Movers Ever

We packed most of the non-breakable items, saving the fragile items for the "professionals" to pack. I have NEVER, in the six or more times that I have had a household professionally moved, received boxes and boxes of my precious belongings thrown in without a single piece wrapped to protect it. We had three boxes of framed art, containing eight to ten pieces each, wood rubbing on wood. three floor lamps all shoved into a single wardrobe with no padding between, brass rubbing on wood and painted metal, lampshades thrown in too. There was absolutely no respect shown for our belongings. We will be filing claims for grossly damaged furniture. The subcontracted company on this move, Sogdiana Van Lines, had no idea how to pack items and if they did, they simply chose not to. Animals.

Origin : Ridgway, CO
Destination : Okeechobee, FL

Quoted Price : $7,500.00
Actual Price : $8,500.00


Entity Type: Carrier
Operating Status: Not Authorized
Out of Service Date: None
DUNS Number: -
Power Units: 1
Drivers: 1
MCS-150 Form Date: 9/19/2013
MCS-150 Mileage (Year): 50,000 (2010)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
12 Hickory Dr Oakdale, CT, 06370
Phone: 860-367-4641
Fax: 866-387-0114

Mailing Address:
12 Hickory Dr Oakdale, CT, 06370
Phone : 800-863-9095
Fax : 866-387-0114

Last Updated Date: November 29, 2013

Property Passenger Household Goods Private Enterprise
CloseCloseTickCloseClose

Authority

Type Common Contract Broker
Status Inactive None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $0 No No

Authority History

Subno
Auth TypeHousehold Goods Common Carrier
Original ActionReinstated
Original Action Dt.02/28/2011
DispositionRevoked
Disposition Dt.01/14/2013

Revocation

Auth TypeCommon
1st Served Date12/10/2012
Effective Date01/14/2013
ReasonInvoluntary Revocation

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierTransguard Insurance Company Of America Inc.
Policy/SuretyTCP0000177
Converage From and To$0 - $1,000,000
Effective Dt. From and To 04/06/2012 - 01/05/2013 Cancelled

Insurance Address

CarrierThe Commerce Insurance Company
Auth
Address211 MAIN STREET WEBSTER, MA USA 01570
Telephone508-949-4801
Fax

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 13 19 0 0
Out of Service 0 4 0 0
Out of Service % 0 21.1 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
- - - -

Unsafe Driving

MeasurePercentileThreshold
24No viol. within 1 yr65%

Vehicle Miles Traveled (VMT) : 0
VMT Year : -
VMT Source : -
Average Power Units (APU) x Utilization Factor (UF) : 1
Total Inspections with Unsafe Driving Violations : 3
Total Unsafe Driving Violations : 3

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
3.0588.3%
65%

Relevant Inspections : 19
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 6
Total Hours-of-Service (HOS) Compliance Violations : 10

Driver Fitness

MeasurePercentileThreshold
0.05< 5 insp. w/viol.80%

Relevant Inspections : 19
Total Inspections with Driver Fitness Violations : 1
Total Driver Fitness Violations : 1

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 19
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
0.3< 5 insp. w/viol.80%

Relevant Inspections : 13
Total Inspections with Vehicle Maintenance Violations : 2
Total Vehicle Maintenance Violations : 2

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 1
Vehicle Miles Traveled (VMT) : 0
VMT Year :
VMT Source :
Average Power Units (APU) x Utilization Factor (UF) : 1
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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