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Condor Moving Systems, Arlington TX 76012

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(28) Reviews
Accuracy of Estimate
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71% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 1126171
ICC MC # 458180
TX DOT # 006041428C
Insurance: On file: $1,000,000
Required: $1,000,000
Year of Estd: 2/1/2003

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Condor Moving Systems Location

Address

Condor Moving Systems
PO Box 122287
ArlingtonTX 76012  USA


Contact Info

Toll Free: 877-460-6683
Phone: 817-701-1580
Fax: 817-701-1585



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Reviews

Brandi
April 14, 2018

Nightmare in Dallas

I don't know where to start. The owner of the company came to give me a quote. He seemed very nice and personable. He assured me that his company would take care of me and my family and gave me a very reasonable quote. We talked about our things arriving to our new home (from Dallas to VA) 3 days after being loaded onto the truck. The day of movers were on time and absolutely wonderful. Unfortunately, that's where the service STOPPED We were first told that the truck would be a day later than originally anticipated. It was then that I learned that they put our things on a semi loaded with others' belongings. This was never discussed with me the day of. Had I known, I would NEVER had hired this company. We were then told it would be a couple MORE days because the truck broke down. Meanwhile, we are in our new home in our new state with NOTHING- with our two young children. No cookware, no beds, no towels, no lunchboxes for school, no school clothes, etc. THEN we were told (by the driver) that he would be even more late because he was delivering other things to other people in other states. Probably with our stuff on the back. THEN I was told that the truck was broken down still. The stories did not add up and Condor continued offering false promises and apologies and excuses. NOW, the delivery driver is refusing to give me ANY updates as to the whereabouts of our things or even a possible delivery date. No responses from Condor. No answers. Just excuses. This has been such a nightmare and has put such a stain on this entire move. I have no idea if we will ever see our things again. Some of my items belong to my late husband who died in the line of duty. I had planned to pass them down to our son. Now I may never have the chance. Think twice before you hire this moving company. LOOK AT EVERY WORD IN THE CONTRACT.

Origin : Dallas, Texas
Destination : Arlington, VA

Quoted Price : $5,200.00
Actual Price : $5,200.00

Kathy
April 1, 2018

Great service and professional movers

I was a bit spooked by other reviews but I needed a flexible company that would work with me for some unusual situations - I was not present at pickup for example. Mario was great,and gave me good advice and a very accurate quote. Maj was extremely helpful in following up. Everyone I dealt with was professional and capable. I received the calls I was promised about pickup and delivery so I could plan appropriately. My items were handled carefully and I was very pleased with the treatment f my things.

Origin : McKinney tx
Destination : Preston idaho

Quoted Price : $2,000.00
Actual Price : $2,000.00

Tanuja
March 20, 2018

Overall it was good...

Overall it was good, they came on time they moved everything quickly, they delivered in a reasonable time frame and everything was fine except the only thing I noticed that was wrong was that my TV arrived chipped on one of the corners and my bookcase arrived broken.

Origin : Richmond, TX
Destination : Evendale, OH

Vaishnavi
November 16, 2017

'til now it was really good...

We have not received a package yet because we requested them to hold it in the storage so it's not complete yet. The pricing was competitive and good

Origin : Plano, TX
Destination : Norfolk, VA

Luke
September 28, 2017

Not great...

There was a time they scheduled a time for pick up but they delayed and I was trying to call them but I think their customer services actually has no control of the truck, so they can only help me leave a message for a dispatcher so that wasn't helpful. Right now I just moved in yesterday, and I'm still waiting for the delivery, so I don't know what will happen when they do the delivery.

Origin : Houston, TX
Destination : Norcross, GA

Sam
July 27, 2017

Overall they did a good job

They were not very reliable they did not come on time, they charged extra for so many things.. this was extra, that was extra. Overall they did a good job but I don't think I will recommend them to anybody.

Origin : Houston, TX
Destination : ATL, GA

Sridhar
March 30, 2017

Pickup and delievery was good

Pickup was good and delivery was good, they did however mention my things were going to come in the evening but it came the next morning.

Origin : Plano, TX
Destination : Hazelwood, MO

Jason
March 24, 2017

They handled my stuff with respect.

I thought they did a great job. I didn't have any issues getting my stuff, and they delivered it in a timely manner.

Origin : League City, TX
Destination : Castle Rock, CO

Masarath
March 21, 2017

The experience was good

Yea, the experience was good. Pretty much they gave me 10 business days and it was fine. Not awesome, but good.

Origin : IRVING, TX
Destination : REYNOLDSBURG, OH

Anonymous
February 23, 2017

It was pretty good.

It was pretty good. However, there was one thing that was broken that I have to follow up with. The other thing is when they booked the appointment, they didn't mention any extra charges.

Origin : Irving, TX
Destination : Pittsburgh, PA

Pradeep
February 21, 2017

It was good

It was 10-15% more expensive than the others. They packed the TV in their own way.

Origin : Irving, TX
Destination : Jersey City, NJ

Muhammad
August 26, 2016

They are good. On time.

They are good. On time. Everything is fine. Perfect.

Origin : FORT WORTH, TX
Destination : SOUTH AMBOY, NJ

Daniel
June 15, 2016

They did a really good job.

It was very very good. We had a bit of a delay on the pick up, but once they got there they did a really really good job.

Origin : Jollyville, TX
Destination : Barrett Parkway, GA

Glenita
May 3, 2016

Good experience, delivered early.

We had a good experience. They were good. They did what they said they would do. Picked it up on time. It was a little early when they came to the docks. The day they delivered it they were 2 hours early I think. That's okay, we were ready, they called before they came. Everything was safe. I don't think anything got broken. Everything was fine.

Origin : Richland HIlls, TX
Destination : Frostproof, FL

Ajit
March 21, 2016

STAY AWAY

Never doing business with them again. On the pickup day, I was advised to leave the couch since it was in ok condition and was told that I can call their office for quote readjustment to get the reimbursement for that. After 5 days, I got a call from delivery saying that he would be there Sunday night 4 - 8 PM. Obviously, the guy doesn't show up; neither replies to my calls and messages. He calls next morning to schedule delivery between 9 AM - 12 PM. I was even more disappointed when I saw the condition of my shipment. The boxes were so smashed up that contents were falling out. Floor lamp lost. Heavy scratches in many items. Mattress box torn etc etc. The next day, I called their office for price readjustment for couch and to file claim, I was shamelessly told that they would not readjust the price because this was a binding contract and cannot be changed. F**** THUGS. Stay away from these bandits.

Origin : Austin, TX
Destination : Virginia Beach, VA

Anonymous
January 21, 2016

They put holes and cracks in the walls ...

All the furniture it came, the boxes were broken, the dishes were all broken. Our dresser, the base was broken. The way they brought the stuff inside, they put holes and cracks in the walls of the new house. They left all the unpacked...boxes, they left it outside. They were supposed to take it with them. It was a really bad experience we had. We claimed for it and we didn't hear anything from them.

Origin : Euless, TX
Destination : Lawrenceville, GA

Elizabeth
December 21, 2015

They kept changing dates on me. I was ...

They got my stuff here eventually, so I'm not quite sure how satisfied I am with them ... They kept adding different fees in .... they kept telling me different things basically every time I talked to them. Satisfied would not be the word that I would use, but they did the job.

Origin : Cedar Park, TX
Destination : ATL, GA

Carol
October 20, 2015

One of the best moving experiences ...

They were very professional. I got my goods about a week earlier than I thought. They kept in touch with me and let me know what was going on during the entire move. Would definitely recommend them to someone else.

Origin : Irving, TX
Destination : Orlando, FL

Katy
May 29, 2015

Please reconsider if you plan to use ...

I've only moved a couple of times but my experience with Condor Moving systems makes hope that I will never have to again. From pick up to delivery it was a disorganized, stressful, unsatisfactory experience. The packers were running late and were in a very big rush to get things packed and out the door that a chandelier and glass table top were almost broken in the process. At delivery things were not much better with too much miscommunication. But most upsetting of all is that of the 14 items I entrusted to Condor Moving Systems. 2 were lost completely and never delivered to me. 1 was damaged beyond repair and 2 needed costly repairs. Making a claim has gotten me nowhere as the driver insisted that I sign for delivery before they would unpack a single item. I would recommend to anyone that they look around before you contract with Condor for your moving needs.

Origin : San Antonio, TX
Destination : Detroit, MI

Quoted Price : $1,200.00
Actual Price : $1,200.00

Diana
January 23, 2015

I was very disappointed

The representative told us that the truck would be out there between 12:00 and 2:00 to pick it up. As it turned out, the representative that told us this was not authorized. They didn't show up until 10:00 at night. They picked my daughter's stuff up in Killeen at 10 o'clock at night--as soon as they picked the stuff up she was leaving..... To make a long story short, she had to drive all night long to get here. When they got here--I understood it was a certain price..... Then they told me it was an additional charge. It turned out to be $1,200 instead of $825.

Origin : killeen, TX
Destination : Houston, MO

Christian
May 27, 2014

They were very accommodating

There was a little bit of a hiccup when the movers didn't show up until hours after they told me they were going to be there. Subsequently I didn't have anybody there to open the door for them. It all worked out fine actually, I ended up not needing to move my things out of state--ended up just moving them to a local storage unit. They were very kind--the things I had going on on my end worked out because they were kinda backed up on their end. So it all worked out. It was great.

Origin : Dallas, TX
Destination : Marietta, GA

Kendall
April 10, 2014

They did well

They did well. They did come and pack up everything as they said they would and, that was about a month ago and then they delivered actually a day earlier than I had originally said but it was okay because they called in advanced and said that they'd be a day early and that was fine. They did wrap some of my draws, and they were delivered undamaged so that was a great. The pricing was comfortable, they weren't the cheapest or the most expensive but I chose them because of the location convenience.

Origin : Roanoke, TX
Destination : Wrightsville Beach, NC

Kraig
April 7, 2014

I dont have much good to say

I dont have much good to say about condor moving. They arrived more than four hours late from when they said they were going to arrive, they didn't get to my place until after 9 o'clock in the evening on the day they said they were coming. They didn't provide me with the weight of the truck before the move and they charged me extra for what they said was overweight but they didn't show me any weight afterwards. They were terrible in letting me know when they were arriving at my destination with my stuff, they told me it was going to be there one week and at the end of that week they never arrived and I called them and they told me it was coming a few days later but denied ever even talking to me and giving me a previous date, so on both ends of the move, it was not a great experience.

Origin : Round Rock, TX
Destination : Nashville, TN

Tracy
March 31, 2014

It was fine

Everything was okay, but they were late on the delivery by four or five days. But they did compensate me by taking money off the bill for it. But other than that, it was fine. They charged me exactly what they quoted me.

Origin : Round Rock, TX
Destination : Bakersfield, CA

David
May 16, 2013

Move went as per expectations

The person who managed the operation like the person who took in the call and arranged everything. I think the person name is Maj - either they took care of all the stuff, the payment and that was very easy, very smooth. They basically took care of planning. That was excellent. The crew that came in to pick up my stuff was really good. They were three guys, a foreman, and two movers. The foreman adjusted the bill. We had to add like extra things and he got that squared away really quick. Pretty much took care of all the moving logistics. Got ourselves out of there within 2 hours. Everything was kind of setup. The stuff moved in my location actually ahead of schedule. I thought it would take two weeks but it took only week and half. Actually just over a week. So that was pretty pleasant. The movers came in unload everything and put in order. There is only one thing that struck with me. I was charged for moving supplies and the bill of lading which were never used. Because I mentioned that we need to move a TV stand. So I was charged another like $45 to pack glass. No supplies were really used. As well as my glass table. It was taken apart and packed. The materials were never really used. I probably just say to the future customers that they are usually on top of everything. They took care of everything. They did a good job. They will do in a timely fashion. My move wasn't that complicated. I can't say like for larger rooms. I can say for smaller moves they did everything what was expected.

Origin : Austin, TX
Destination : Newport Hills, WA

Chirag
February 26, 2013

An average experience

They delivered my items roughly six days late. The prices were competitive. The crew members were fine but one person in delivery - he was very rude but it is okay. Yes packing was done up to my satisfaction. Yes I did receive all the moving services that I have requested. There was absolutely no communication as to why my package was delayed or even it was delayed. I had to call and ask why is my moving items not being delivered. I had to follow every single day. It was very frustrating, annoying not knowing when my items are going to be delivered. So I just wish they had better level of communication to keep me informed with what was going on because on three days after the items were supposed to be delivered. They said we have a ten day contract and we had to go and deliver everything in ten days. On the thirteenth day I had to call and ask where my items. They said it is still in the warehouse and it is not even left yet. I just wish that they would have told me on day number five, or day number nine, letting me know what was going on instead of me calling and asking what is happening.

Origin : Arlington, TX
Destination : Chattanooga, TN

Marvin
November 20, 2012

Timely move and efficient service

My move from Pearland, Texas to Saline, Michigan was great, and the movers were excellent. They arrived on the scheduled time and they did a good job. They were very fast and efficient and didn't waste any time on breaks. We used our own packing material, and the prices were reasonable. There was minor damage on one of our valuable items, but it can be fixed. I have no complaints, and I am satisfied.

Origin : Pearland, TX
Destination : Saline, MI

Robert
September 20, 2012

First class service all the way

The best thing about this moving company is that they arrived 2 hours before the scheduled time to do my move. They packed my things very well which resulted in none of my belongings being damaged or broken. That's a tricky thing to accomplish during a move, and I thought they executed it perfectly.

Origin : Copperas Cove, TX
Destination : Cedarville, OH

Chris
August 2, 2012

A satisfying move all around

This moving company made my life a whole lot easier because of their dedication to getting the job done as quickly as possible. They arrived to my house earlier than expected and packed very quickly. They then delivered my items that day, even though I expected to be without my things for a week or move. It was a great moving experience.

Origin : San Antonio, TX
Destination : Roanoke, VA

Ninad
July 18, 2012

Great Moving Company, Despite Some ...

My most recent move was a successful one, which I am very pleased about. Depsite a few items sustaining some minor damage in transit, the company was incredibly professional and they handled the move well, meaning that they arrived on time as scheduled, they were friendly and courteous and their quotes were among the best compared to other companies that I had received estimates from. What's more, they kept me up-to-date with all the information I needed regarded the progress of the move as it was happening. The only complaint I have with them is their claims service is tedious and difficult. I did not need to use it, however if I did, I would have been discouraged and frustrated.

Origin : Lakeside City, TX
Destination : Staten Island, NY

Phil
June 13, 2012

Condor Moving Systems - Lies

We just received our belongings from Condor Moving Systems in our move from TX to NV on 6/11/12 and it was one of the most aweful experiences from start to finish that we have ever been through. We wanted to utilize a moving company for the first time due to large workout equipment and other furniture that would be better moved long distances by professionals. In summary, they will tell you anything you want to hear to get you signed up, and then state it is not in the contract when asked about it. They tell you your belogings will be packed on an 18 Wheeler from the beginning and then show up in a 26 foot truck that cannot hold everything even if you provided them all the detailed measurements prior. They do NOT use their own equipment as promised. The truck that was initially loaded and the truck that delivered our belongings were all rented...Not owned by Condor. The gentlemen who was the driver at the time of delivery was not a Condor Employee and worked for All You Can Move which was who the truck was rented to as I took pictures of the truck and DOT registration. Crushed boxes, broke items, MISSING ITEMS is what was delivered. What was supposed to be a positive experience was made into a nightmare by Condor. The team of Amit, Jesse and JR at Condor are professionals....at lying, deceiving and misleading, but surely not at moving.

Origin : Dallas, TX
Destination : Las Vegas, NV

Quoted Price : $5,400.00
Actual Price : $5,100.00


Condor Moving Systems is a full service household moving company based in Dallas/Fort Worth, TX based. Founded in 2002, Condors services range from intrastate to interstate residential or commercial moves.

Our mission is to provide superior customer service with the highest quality moves. Our philosophy is to make the pick up, transportation and delivery of your belongings anywhere efficiently and professionally.

Our staff consists of highly trained, professional sales consultants as well as knowledgeable movers who will provide you with exceptional service. Our movers are highly experienced in the moving industry and have had professional training at our facilities.

Intrastate Moves (local)

Intrastate moves are typically made within the same state and are charged by the hour with a minimum charge for labor and travel time. Our moving crews start from a 3 man crew up to the number of men your move will require.

Interstate Moves (long distance)

Interstate moves are moves going out of the originating state and are charged based on the actual weight of the household/office goods. Prior to the pick up, Condor will have a certified weight of our truck called the "light weight." Once the household/office goods are picked up, a second weighing will be made called the "heavy weight" which will be used to determine the actual weight and final charges.

Residential Moves (household)

Household moves, whether one is moving locally or out-of-state, can be stressful while relocating. But at Condor Moving Systems, we can burden off your stress and cater our services to your needs. Condor Moving Systems can handle any size residential move.

Commercial Moves (office)

Commercial moves can be extremely costly if not organized properly. Our Sales Consultants will ensure that your office relocation is made as smooth as possible and that your business is up and running quickly as possible. Condor Moving Systems specializes in small office moves for both intrastate and interstate.

Disassemble and Reassembly

Our full time movers will disassemble these items and reassemble furniture upon delivery to your new home. Ready to assemble (RTA) or pressed wood furniture will not be disassembled by our movers.

Loading and Unloading

After inventorying your items, our crews will carefully load all your belongings into our air-ride equipped vehicles. Air-ride is a special suspension system that provides a smoother ride for your belongings.

Packing

Our professional movers/packers will pack everything to insure safe transport. This service will be preformed either on the day of loading or a prior date depending on the size of your move. Some customers wish to pack most of their belongings. Our professional packers/movers will pack these special needs items on the day we load your belongings. Other customers prefer to leave all the packing for the professionals.

Storage

Short Term storage is provided for those customers who need to store there goods temporarily for less than 30 days. Long term storage is available for those customers needing to store there belongings for more than 30 days.

DBA Name: Condor Moving Systems
Entity Type: Carrier
Operating Status: Authorized For HHG
Out of Service Date: None
DUNS Number: -
Power Units: 6
Drivers: 6
MCS-150 Form Date: 3/21/2013
MCS-150 Mileage (Year): 158,000 (2009)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
1031 Ave G Arlington, TX, 76011
Phone: 817-701-1580
Fax: 817-701-1585

Mailing Address:
Po Box 122287 Arlington, TX, 76012
Phone : 817-701-1580
Fax : 817-701-1585

Last Updated Date: November 29, 2013

Property Passenger Household Goods Private Enterprise

Authority

Type Common Contract Broker
Status Active None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $1,000,000 Yes No
On File $1,000,000 Yes No

Authority History

Subno
Auth TypeHousehold Goods Common Carrier
Original ActionReinstated
Original Action Dt.01/11/2006
Disposition
Disposition Dt.

Revocation

Auth TypeCommon
1st Served Date12/01/2005
Effective Date01/03/2006
ReasonInvoluntary Revocation

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierTransguard Insurance Company Of America Inc.
Policy/SuretyTCP111205
Posted Date06/08/2009
Converage From and To$0 - $1,000,000
Effective Date06/08/2009
Cancellation Date

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierTransguard Insurance Company Of America Inc.
Policy/SuretyTCP111205
Converage From and To$0 - $750,000
Effective Dt. From and To 07/15/2008 - 06/08/2009 Replaced

Insurance Address

CarrierCanal Indemnity Company
AuthAgent Support
AddressP.O. BOX 7 GREENVILLE, SC USA 29602
Telephone864-527-6700
Fax864-232-5707

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 5 8 0 0
Out of Service 0 1 0 0
Out of Service % 0 12.5 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
3/16/2011 Satisfactory 2/20/2007 Non-Ratable

Unsafe Driving

MeasurePercentileThreshold
00%
65%

Vehicle Miles Traveled (VMT) : 0
VMT Year : -
VMT Source : -
Average Power Units (APU) x Utilization Factor (UF) : 5.7
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
2.75No viol. within 1 yr65%

Relevant Inspections : 8
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 4
Total Hours-of-Service (HOS) Compliance Violations : 4

Driver Fitness

MeasurePercentileThreshold
1.37< 5 insp. w/viol.80%

Relevant Inspections : 8
Total Inspections with Driver Fitness Violations : 2
Total Driver Fitness Violations : 2

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 8
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
0.6< 5 insp. w/viol.80%

Relevant Inspections : 5
Total Inspections with Vehicle Maintenance Violations : 1
Total Vehicle Maintenance Violations : 1

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 5.3
Vehicle Miles Traveled (VMT) : 0
VMT Year :
VMT Source :
Average Power Units (APU) x Utilization Factor (UF) : 5.3
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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