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Cross Country Movers-PA

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3.9(50) Reviews
Accuracy of Estimate 3.9
Moving Services 4.0
Packing Services 3.9
Professionalism 3.9

100% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 2780116
ICC MC # 92561
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 2/21/2013

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Cross Country Movers-PA Location

Address

Cross Country Movers-PA
5213 Grays Ave Unit 106
PhiladelphiaPA 19143 USA


Contact Info

Toll Free: 855-374-3990
Phone: 855-374-3990



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Reviews

No Photo Emanuel
July 28, 2022

5.0

Professional moving team

This professional moving team provided the greatest moving experience I have ever had. Arrived right on time, and finished early despite moving from a fourth floor walk up to another fourth floor walk up at our new residence. Kind, reliable men with super-human strength. They were able to carry and fit furniture through doors that I didn't think would have been possible. Great relocation service to hire out.

Origin : Philadelphia, PA
Destination : Houston, TX

Quoted Price : $5,850.00
Actual Price : $5,900.00

No Photo James
July 15, 2022

5.0

Awesome moving company

This is an awesome moving company. The movers were on time and conducted themselves with the utmost level of professionalism. The service provided was quite satisfactory. We could not be more pleased and we will be using them again in the future.

Origin : Philadelphia, PA
Destination : Ft Lauderdale, FL

Quoted Price : $6,200.00
Actual Price : $6,270.00

No Photo David
June 25, 2022

5.0

Amazing relocation team

The foreman and his team are amazing. This is the second time I have used Cross Country Movers and both times they made the moving experience perfect. Moving is stressful and knowing my belongings were in caring hands helped so much. I would recommend them to anyone.

Origin : Allentown, PA
Destination : Orlando, IL

Quoted Price : $4,900.00
Actual Price : $5,000.00

No Photo Joseph
June 24, 2022

5.0

Impressive moving service

I am really impressed with the job this outstanding moving team did during our move recently. They were very professional and efficient. They came out on the scheduled time and gave me an accurate quote. They worked hard and got the job done within the estimated time. Awesome moving company to hire out.

Origin : Philadelphia, PA
Destination : Miami, FL

Quoted Price : $4,450.00
Actual Price : $4,500.00

No Photo Vergin
June 23, 2022

5.0

very good

very good service i am very impressed from their service

Origin : 10003
Destination : Bristol. Population: 572,000. ...

Quoted Price : $5.00
Actual Price : $4.00

No Photo Timothy
June 16, 2022

5.0

Excellent movers

We recently moved and hired out Cross Country Movers for moving us. The movers did an excellent job. They arrived on time and were very professional all along the move. Everything was handled with utmost care and protection. I had a memorable moving experience with this great moving service.

Origin : Pittsburgh, PA
Destination : Dallas, TX

Quoted Price : $4,100.00
Actual Price : $3,900.00

No Photo Jose
May 31, 2022

4.8

Long Move

Was relocated for work and had to move halfway across the country. Our company picked Cross country for us and even paid for them,so all we had to worry about was our things. When they packed up for us,they did it carefully and made sure nothing could break. They also blanketed our furniture to keep it looking good. Our move went well and aside from a small picture frame glass,nothing broke.

Origin : Dallas, TX
Destination : Athens, Ga

Quoted Price : $6,100.00
Actual Price : $6,100.00

No Photo Ashley
May 29, 2022

4.5

Good Experience

We had a good moving experience with Cross Country Movers. It started with the first call. We were kindly greeted and spent a little time asking and answering different questions. We got our estimate and sent a deposit. All was able to be done over the phone. They arrived on time on moving day and loaded everything up. It even rained a little but they kept working. Our new place was set up and it was a good experience.

Origin : Charleston, SC
Destination : Orlando, FL

Quoted Price : $4,278.00
Actual Price : $4,278.00

No Photo Jim
May 27, 2022

5.0

Good overall

Overall, we had a pleasant experiemce with these people. They gave us a price and told us how to prepare for the move. On the moving day, they came and wrapped furniture in big covers and loaded the truck up. We didn't go to far, so everything arrived the next day and was put into our new home. Everything was good.

Origin : Tallahassee, FL
Destination : Miami, Fl

Quoted Price : $3,100.00
Actual Price : $3,100.00

No Photo Martin
May 16, 2022

4.8

Multi stop move!

We moved from Pa to our home in Il and we literally loaded two condos onto one truck! We thought it was going to be a difficult thing to do, but they were able to plan everything and get it all loaded in a day. Everything was done in a very organized manner and unloaded seemed to go just as well. Our belongings were loaded into one home, so that part was not as difficult. It rained a little too, but these guys kept on working. We were 100% satisfied!

Origin : Allentown, PA
Destination : Shaumberg, IL

Quoted Price : $4,966.00
Actual Price : $4,966.00

No Photo Mitchell
May 13, 2022

5.0

Last minute but turned out good

I was struggling to find a mover and became so overwhelmed by the whole thing that I almost didn't go through with my move. I spoke to so many movers and heard so much information that my head was going to explode. I was releived when I received a call from Rachel at Cross Country Movers. She explained things in a very clear manner and told me how she came up with my estimate and even how to prep for my move. I was at ease and really glad I worked with her. My move went well and nothing got broke or lost so I was really happy!

Origin : Orlando, Fl
Destination : East Brunswik, NJ

Quoted Price : $5,300.00
Actual Price : $5,300.00

No Photo Austin
May 12, 2022

4.8

No complaints

Just moved to Georgia from South Carolina and we used cross country. They really did a good job and gave us a great price. They provided all the materials for the move and all we had to do was fill our boxes. We did not incur any damages and none of our boxes were lost. They kept to a good schedule and in the end we were very happy.

Origin : Charleston, SC
Destination : Decatur, GA

Quoted Price : $4,100.00
Actual Price : $4,100.00

No Photo Don
January 21, 2021

1.5

Horrible service

Had horrible customer service. Quote was way off in order to get you to agree but when they arrive they jacked up the price because you have no choice at that point. Loaded my 10x20 storage unit and charged me for more space than is physically possible to fit in the storage unit. Was given the delivery time and the not delivered on time. When I called they blamed me for their poor practices and told me they were doing me a favor for correcting the price for the actual amount shipped. When call about delivery status was hung up on. I wished I knew before hiring this company that they would act like a small time company who holds your belongings hostage for an inflated amount of money because you obviously have to pay to get your items returned. Just feel from start to finish the customer service was very rude and poor. Would never recommend this company to anyone even if it cost half the price,very sketchy company to do business with.

Origin : Carlisle PA
Destination : San Antonio Tx

Quoted Price : $5,700.00
Actual Price : $9,400.00

No Photo Dat
December 25, 2020

1.0

Worst Service

My name is Brian Le. I have 32 boxes, medium sides, all packed good to go, need to move from Worcester, MA to Naples, FL. I told her that the condo in Naples, FL is on 2nd floor and have 17 steps. She said no problems and no extra charge. I have never done this kind of moving before. I have contacted couple companies but somehow i feel i can trust this lady (Stephanie, phone number: 855-347-3990, ext: 221, and her direct line is: 470-284-4541) at Cross Country Movers. I told her that i trust her so if you do a good job my parents will use your company. She said i will put a VIP order. Total cost is $1,310. She said that i have to make 3 different payments. I give her 1st payment $400. She said her employees will pick up the 32 boxes on Sunday 22nd, 2020 and will deliver to my condo in Naples, FL on December, 4th, 2020. On Saturday i received a phone call from the company name Express

Origin : Worcester, MA
Destination : Naples, FL

Quoted Price : $1,310.00
Actual Price : $1,385.00

No Photo Thiago
November 24, 2020

1.0

Scam! Criminals! Please Read!

I hired Cross Country Movers dot # 2780116 to move from Massachusetts to North Carolina. After given a low biding quote, the driver came in.. loaded all our stuff into an Enterprise Rental truck and then extorted us for more than double of the money from original quote. We had no choice but to accept because at that point we needed to move Asap and had already given them a $500 non refundable deposit. They gave us an original time frame of 2 to 5 business days to deliver our stuff. Its been more than 1 month and now they don’t answer or return my calls! Please help!! They stole everything we have!!! We have just found out they are a criminal organization with many many lawsuits. They keep changing their name to bait different victims. I have a 7month old baby sleeping and nursing on an air mattress for the past month.

Origin : Massachusetts
Destination : North Carolina

Quoted Price : $1,223.00
Actual Price : $1,350.00

No Photo Amanda
September 28, 2020

1.0

Worst Customer Service- DO NOT WASTE ...

I could go on and on about what a horrible experience working with this company was. They had no communication, were late to delivery AND pickup, and made everything difficult. I hired a moving company for the simplicity of my move and it ended up being SO much harder. This company is a scam, they are going to quote you a cheaper price than other moving companies and then demand more money when they arrive for pickup when you have no other choice. Communication was atrocious, they never called me EVER throughout me moving. I was constantly calling when no one showed up/my items were missing. They never updated me or tried to make things right when they promised me a delivery date and didn't show up until 4 days later. Do not waste your money, hire an actual reputable moving company!!

Origin : New York City, NY
Destination : Massachusetts

Quoted Price : $1,400.00
Actual Price : $1,600.00

No Photo Luke
June 2, 2020

5.0

Top notch movers

We called around and used Cross Country because they were quick to return our calls and gave us a pretty good deal overall. We needed a full service pack and move plus had them set up our new place. They did everything we needed and did it well. They packed the boxes with organization and care and they covered all the art and furniture in moving blankets. Upon arrival,we had the same crew and they were just as hard working as day one. We were very pleased and would use them again.

Origin : Green Bay
Destination : Memphis, TN

Quoted Price : $5,455.00
Actual Price : $5,500.00

No Photo Bill
May 27, 2020

1.0

Shady operation: Lie, Cheat, Steal

Held Hostage for more money at the pickup even though on the phone and quote I had plenty of extra space 2-12 day quote for deliver. On day 14 and crickets. Called and they said the stuff still at dispatch in Florida and they "have no idea when it will depart" Shady, scummy people to deal with. No clue if stuff will come at all. Not being able to accurately determine a delivery date is totally unacceptable. Zero communication

Origin : Bradenton, FL
Destination : Erie, PA

No Photo Kevin
May 23, 2020

3.0

Absolute Nightmare

Working with this company was an absolute nightmare, and what every person or family fears the most when dealing with a moving company. I am beating myself up for falling sucker to this complete and disgusting abuse this company places upon their customers. Here's how it works: salesman provides you with a stellar quote. Walks you through your inventory, very professional, very knowledgeable, putting you completely at ease that everything is very standard about your move. You share any concerns you may have up front (i.e. large truck won't fit down your small city street), and they reply they've seen it all, and would not be an issue. In this case, they even include in your estimate that "long haul included at pickup", or something along those lines. You receive your stellar quote, and it's a no brainier to go with Cross Country at this point. Fast forward to pickup day, and the truck not fitting down your street is now an issue. And will result in added charges. And also, even though you went thru your inventory in detail just two days prior with their QA department, they say you're +200 cubic feet more, and subject to their tarriff. Suddenly your $1700 quote turns into $3400 and you are forced to either scramble on move out day for alternatives, or pay up. Do not go with this company. Go with a trusted major company. Cross Country preys on their customers, knowing they have little to no choice but to pay up, or else be stranded looking for last minute options. I hope this review saves at least one other family from making the same mistake I did.

Origin : Philadelphia, PA
Destination : Cranston, RI

Quoted Price : $1,793.00
Actual Price : $3,400.00

No Photo Kelly
May 22, 2020

1.0

Terrible Experience

My moving day for pickup was March 30th. The night before I informed, i believe his name was Jeremy, all the items I had. He updated the items and said I might not be able to take my mattress with me unless i paid extra. I was fine with that. The day of the pickup it was one guy and another guy who didn't understand English. The one who understood English yelled at me saying I had a lot more than what I mentioned. I told him I did not and he didn't have the updated list that Jeremy sent. He told me I would have to pay an additional $175 and still get rid of the mattress. I was so upset but I had to pay it. The other guy used my bathroom without asking me. I told the other guy to throw my mattress out in the dumpster. It was completely empty but he said no and just placed it outside on the curb and said someone will take it. I told him again to throw it out in the dumpster. He didn't listen. It sat there for over a week and the landlord had to pay someone to pick it up and get rid of it. My contract said April 1st as the delivery date. The movers told me it might be ONLY 2 or 3 days later than that. I was fine with that. Well April 3rd came and gone. I called and I could not get any information. April 5th, called and no information and so on. On April 27th I received a call I believe from AJ and told me I had to pay an additional $300 to have my items delivered. This was so wrong of them to do this. They said that where my street was that an 18-wheel tractor trailer could not go on my street. This crap because various neighbors said they had their movers deliver items on an 18-wheel tractor trailer. I told AJ that i wanted to talk to the manager. Of course he wasn't in. On the 28th I received an email saying my items will be delivered on the 29th and my amount due was $364. I only had to owe $64. I called Jerry up right away and he didn't care one bit that they were robbing me again. I asked Jerry if I could pay by Zelle on the 29th and he said of course!! On the evening of the 28th i received a phone call from one of the deliverymen. He said they would be at the location between 12 and 3 PM tomorrow, April 29th. Well they didn't check and see how far they were going to be from the first job of the day and called me at 11 AM on the 29th and said that they would not be there until 7 PM. I said this was fine and was the least of my worries. When they arrived I said "ok I am going to pay you using Zelle." The rude deliveryman had to call Jerry to figure out how to do Zelle and Jerry told me it wasn't working. I transferred money to a relative to see if he was telling the truth. It transferred so Jerry lied. I had my friend go and get me cash since no bank or post office was open. They almost gave me someone else's artwork. They didn't believe it wasn't mine at first and then then just threw it back on the truck. They wrapped up 2 pieces of artwork and a TV together and lucky only one piece was broken.

Origin : washington, DC
Destination : Wilmington, NC

Quoted Price : $1,118.00
Actual Price : $1,593.00

No Photo Kim
May 21, 2020

1.2

Dishonest and Unreliable

BEWARE - Cross County Movers in Philadelphia, PA is deceptive in their sales and implementation practices. They make promises they do not keep and then hold you hostage on the day of your move extracting thousands of additional dollars half way through the loading process when you have absolutely no choice but to pay. Most folks are so disgusted by what they encounter during their cross country move that they just decide to let it go – there is no government agency for oversite of interstate delivery companies and the frustration of trying to find someone to help is overwhelming with no results. I hope that our story will help educate anyone looking to schedule a long distance move. Bottom line – our $7,220.20 move ended up costing us $12,231.00, the people were not professional movers, all subcontractors (not employees of the company) and were in some cases recruited on the day of service on Craig’s list with no experience. Lots of damage, no accountability and 90% of the people we talked to consistently lied to us on numerous occasions. For the full story – please use the following link: https://files.secureserver.net/0saQTpS7QRXxS1

Origin : Glastonbury, CT
Destination : Pace, FL

Quoted Price : $7,220.20
Actual Price : $12,231.00

No Photo Belinda
May 19, 2020

5.0

Short but sweet

We didn't have to move very far,but any move is very tiring. We called around and Cross Country was priced in par with our budget,but more importantly,they were not too pushy while we were deciding on who to use. They tried very hard to stand out as the better choice by pointing out all that they would do for us. They lived up to the word. They were very friendly and did a great job ensuring our satisfaction and safety of our possessions.

Origin : Orlando, FL
Destination : Miami, FL

Quoted Price : $3,500.00
Actual Price : $3,500.00

No Photo Dana
May 18, 2020

5.0

They Got the job done when others ...

We had to move on short notice and Cross Country was the only company that could get here on three days notice. They gave us a great price and took really good care of all our things. They were nice and took a lot of time to make sure the move went good without any breakage. None of our boxes got lost and they earned my trust and future business.

Origin : Las Vegas, NV
Destination : Houston, TX

Quoted Price : $5,900.00
Actual Price : $5,850.00

No Photo Stephen
May 14, 2020

2.0

Beware

Total Scam - everything to increase the rate. Instead of wrapping cushions with furniture they put in boxes to increase the cubic ft and raise the rate. Charge shuttle fees when the truck arrives it is the same truck used on the load out. Friendly as hell when making the deal but when they have all your goods and you call to complain they vanish! Seems like a bunch of con men running the company. Never use these guys!

Origin : Virginia
Destination : Florida

Quoted Price : $3,500.00
Actual Price : $8,600.00

No Photo Lise
May 7, 2020

1.5

NOTHING SHORT OF A NIGHTMARE

Dealing with the company was nothing short of a nightmare... I should have known better when not a single person in the company would share their last name making it impossible to follow-up with them. The nightmare then progressed with the pickup. The movers never showed up at the time they originally scheduled. They didn't even arrive on the scheduled day! What makes this worse is they never even gave a courtesy call to say they were running late and when I called the main office,no one returned my calls. I had to take 2 vacation days to coordinate this. BEWARE. We ended up having to store our packages for some time. The only way they would accept payment is through electronic payment to what I ended up learning was a fake name - I assume to ensure no traceability. The nightmare ensued when I tried to coordinate delivery. The proper paperwork was submitted and the 2 week window for delivery was assured to me. I purposely flew down to Florida to receive the packages - yet it became clear was absolutely NO intention to deliver during that time. The company never returned my 3x/day calls to confirm delivery and when I final talked to a human,they said our packages hadn't even left Pennsylvania. It would be weeks before they would arrive. Once the delivery was scheduled...the mover lied on his arrival. What was supposed to be a morning delivery became 8pm. We were missing multiple boxes,rugs

Origin : Connecticut
Destination : Florida

Quoted Price : $1,453.00
Actual Price : $1,480.00

No Photo Logan
April 23, 2020

4.5

I am Happy that I used them

We did a move cause we got different jobs for work. We got a 4500 dollar budget from our boss and called around. Cross Country fit into that budget and they made the move happen on the day we preferred it. They were careful with everything,but still worked really fast. They tied it all up on the truck so things didn't get broke up on there. At the new apartment,they set all the furniture up and put the boxes in the rooms.

Origin : SouthHaven, MS
Destination : Atlanta, GA

Quoted Price : $4,100.00
Actual Price : $4,100.00

No Photo Dean
April 22, 2020

4.5

They beat their own quote!

We had a lot of stuff to move from New Jersey to Miami. A lot of our furniture was heavy and made of solid wood. The finish remained unharmed throughout the move. They boxed everything and did all the work for us. In the end,it took a little less time than expected,so they actually charged us a little less. That made us really happy. It built our trust in them. Because of that,we will use and recommend them in the future.

Origin : Cherry Hill, Ne
Destination : Miami, Fl

Quoted Price : $7,400.00
Actual Price : $7,250.00

No Photo Edward
April 18, 2020

1.5

Cross Country Movers 5213 Grays ...

Beware of this company or companies. They operate or operated under different names. Check the DOT number to confirm who you are dealing with. The sales rep who worked with me was from Prodigy Moving with letterhead address of 18350 NW 2nd ave Miami. I was told this is a family owned company and a yellow Prodigy truck would show up. The movers were experienced professionals. He told me any out and out lies like this and you only pay for volume you use so better to overestimate. Just prior to the move a man from Quality assurance called to verify volume. My cost then doubled to $10,185 from $5166. The movers that came had me sign a Cross Country Bill of lading and had no idea who Prodigy was. They truck had no markings on it and the packers were very careless. Heavy objects mixed with fragile in substance standard boxes. This is our 5 th move. 3 were international with no damage. I filed an claim report to Cross Country for extensive damages and 49 missing boxes. If you doubt me look up US District Court Florida case #18-25446-CIV-ALTONAGA. The Florida State Attorney General vs numerous plaintiffs with DOT 2780116. They offered a grand sum of $146 for extensive damage and missing items.

Origin : Ridgefield, ct
Destination : Naples Florida

Quoted Price : $5,166.00
Actual Price : $10,185.24

No Photo Drjohn
March 13, 2020

5.0

They were perfect.

We moved from Gainesville to TN and had to do it quickly. Our home was kind of big and multi level. Cross Country movers did a full pack and move for us. We didn't need storage,luckily. Everything was securely boxed or wrapped in moving blankets and we really did not have damages. They were courteous and professional the whole time.

Origin : Gainesville, FL
Destination : Germantown, TN

Quoted Price : $7,200.00
Actual Price : $7,200.00

No Photo Thomas
March 11, 2020

5.0

Excellent Team

Cross Country Movers really impressed us. They came through on the last minute which was a holiday weekend. They were very friendly and efficient. Martin made booking the move very easy and he provided us with a very accurate estimate. We will recommend them to whoever is looking for a mover.

Origin : Charleston, SC
Destination : Atlanta, GA

Quoted Price : $3,950.00
Actual Price : $3,950.00

No Photo Jessica
March 9, 2020

4.8

Got it done

We moved and used Cross Country. We told them what we had and they gave us a price over the phone. They handled all of our furniture and boxes with the utmost care in order to ensure there were no broken items. The started really early and got me loaded in about 6 hours. Delivery was on time and the crew worked really hard and were also very careful with our things. Definitely an A+ company.

Origin : Tulsa, Ok
Destination : SouthHaven, MS

Quoted Price : $5,975.00
Actual Price : $5,975.00

No Photo Candy
March 6, 2020

4.8

We are happy with the work.

Cross Country did a good job. A lot of companies called us up bidding and begging for the job. Cross Country gave a great quote to us and were not so pushy. Customer service was great and the moving crew was very competent and hard working. Everything arrived in perfect condition and we were really pleased.

Origin : Houston, TX
Destination : Las Vegas, NV

Quoted Price : $5,950.00
Actual Price : $5,950.00

No Photo Christopher
March 4, 2020

5.0

What a job.

I recently had to relocate half way across the country. We went from the keys in FL to Houston! I went online and filled a form out and a million companies called me within an hour,but Cross Country stood out as being the most informative and least pressuring. They were able to book the day I needed and informed me how to prep for the move. The move was pretty straightforward with no catches or snags. They delivered a few days later and it was the same crew. I was really happy with the job they did for us.

Origin : Key Largo, FL
Destination : Houston, TX

Quoted Price : $6,850.00
Actual Price : $6,850.00

No Photo Paul
February 26, 2020

5.0

Good,Honest and Hard Working People.

We recently moved to be closer to my mother-in-law. We had a hard time finding a mover who seemed honest. We just got strange vibes when trying to get a quote. We could not get an exact price. Cross Country movers was able to do do that. They did all the packing,taping and wrapping. They labeled everything for us and set it up when we arrived at our new place in NJ. They were patient as we tried to figure out where to place our furniture. I couldn't speak highly enough about them. They are great!

Origin : Memphis, TN
Destination : Cherry Hill, NJ

Quoted Price : $5,975.00
Actual Price : $5,975.00

No Photo Jessica
February 14, 2020

4.8

They moved our whole world.

We literally trusted everything we had to Cross Country Movers. They did a good job of tsaking care of our items and furniture. We moved far and had our things in storage for a little while, but overall, it was easy. The hard part was just remembering what was in each box when we finally unpacked. We woud use them again!

Origin : Houston, tx
Destination : orlando, fl

Quoted Price : $6,200.00
Actual Price : $6,200.00


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