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DC Pro Moving & Storage

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here you'll find all the moving reviews, ratings, complaints, and customer testimonials you'll ever need for DC Pro Moving & Storage. If you have used this moving company in the past and you wish to share your moving experience, Write a review on DC Pro Moving & Storage


4.3(21) Reviews
Accuracy of Estimate 3.8
Moving Services 4.4
Packing Services 4.6
Professionalism 4.3

95% Recommended based on user reviews

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Membership(s) & License Info.

Member of BBB: Yes
License Info: US DOT # 2067172
ICC MC # 722804
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 8/1/2010

If this is your business / listing, Click here to update your info.

DC Pro Moving & Storage Location

Address

DC Pro Moving & Storage
11525 Monticello Ave
Silver SpringMD 20902 USA


Contact Info

Phone: 202-570-7220



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Reviews

No Photo Diara
May 1, 2018

4.2

It could've been done faster, but...

They did a cool job, they didn't do too bad. I rather have a flat rate than someone come for an hourly rate. It was a good experience I didn't have an issue. With a moving job, they like to procrastinate and then cost you more money cause they chose to procrastinate. So that's what I mean, a flat rate is always good, people are going to work more diligently if they know they're being paid a flat rate, whereas someone on an hourly rate, they can procrastinate they don't gotta rush and get the job done if they're getting paid by the hour.

Origin : Baltimore, MD
Destination : Baltimore, MD

No Photo Sheryl
April 25, 2017

4.8

It was fabulous, it was great

I actually have already referred them a couple of times.

Origin : Woodbridge, VA
Destination : Alexandria, VA

No Photo Mohammad
April 15, 2016

2.8

It was fine, but the charges were ...

They said they would charge me hourly and after finishing the move I found they were charging me for an extra hour and the movers told me if you go over five or 10 minutes into the next hour, they will charge for the full hour. ...They are also charging me for each tape, each foot of plastic for the wrap, which was mentioned in the email, but they don't tell you how much tape, inches or feet of wrapping they've used until the end. You'll be surprised at the end when they tell you the amount.

Origin : Arlington, VA
Destination : Arlington, VA

No Photo Anonymous
March 3, 2016

5.0

They were courteous on the phone and ...

They followed up several times, they were very courteous over the phone, I found their rates to be reasonable and the three movers that came were exceptional. ...Very efficient and they packed everything very completely.

Origin : Alexandria, VA
Destination : Alexandria, VA

No Photo Romila
February 4, 2016

2.0

They charged for things we didn't ...

They charged for all this packaging that we didn't authorize and they also don't give you any proof of what they used or what they did. For example, they said they used 24 boxes of tape, but they never showed us the finished tapes.

Origin : Baltimore, MD
Destination : Laurel, MD

No Photo Reginald
September 21, 2015

5.0

The guys were great

It was fantastic. I was happy, very happy with the time they showed, the time it took, the professionalism of the crew, no damage to anything. They even pointed out something - my dining room table, they pointed it out to me while they were taking it apart, there was one screw missing in the table leg. It was those little things. The guys were great.

Origin : Washington, DC
Destination : Washington, DC

No Photo Wilbur
October 13, 2014

3.8

It was good but I guess I ...

It was good but i guess I misunderstood the pricing. Besides that the movers were great and everything went well. I thought it was $75 an hour and he explained that it was minimally three hours. I wasn't told that, in fact I was told differently. But it's water under the bridge now. The move went good.

Origin : Wdbg, VA
Destination : Alexandria, VA

No Photo Lin
May 19, 2014

4.0

For the most part it was excellent!

For the most part it was excellent, however there were two boxes that were labeled "fragile" and "glass" and they had all my knick-knacks in there and they're totally destroyed. Everything is broken, it was just a bunch of glass, and they were collectibles. Other than that and those were very important to me, I thought everything went very well.

Origin : Riviera Beach, MD
Destination : Dunkirk, MD

No Photo Annmarie
April 11, 2014

4.0

Scratched floor was only problem with ...

It was good. The only thing was, the move in D.C. when one of the movers moved the sofa, he scratched the parquet floor pretty good. His partner that was moving with him saw it and you know the landlord that we moved from charged me an extra $250 because of the scratch on the floor. It was very, very noticeable, unfortunately. I just never had time to -- I had actually sent a message to one of the girls at your company, I don't remember her name off-hand, she said to contact somebody there and then I just got busy doing other things, but yeah, that's the only unfortunate thing that happened.

Origin : Washington, DC
Destination : New York, NY

No Photo Mark
March 5, 2014

4.0

Very pleased with their service

The only advice I would give to someone moving is not to do the hourly rate but to get a flat rate because you're not sure how long the movers will actually take to move you. It could be an estimated time but it could exceed that time-frame significantly, so get a flat rate instead of an hourly rate. The staff secured my furniture extremely well. They were polite, they were very disciplined, they listened to my requests and they solicited my decisions and my input, so I have absolutely no negative comments about the staff. I absolutely would recommend them to friends and family.

Origin : Fort George G Meade, MD
Destination : Glen Burnie, MD

No Photo Anonymous
February 6, 2014

4.0

Very quick and smooth move

The two-men crew worked very efficiently, the only real downside was that they were a little late -- that's because they were stuck at another job that took a lot longer than they had anticipated -- but they got me moved from one-bedroom to a two-bedroom in just about four or five hours. They worked very quickly, which I was impressed with. The pricing was a little off, it ended up being about $200-300 more than I was originally quoted. The customer service was fine, I didn't have any complaints, and I was very impressed with how they packed and wrapped the furniture that needed to be handled with care.

Origin : Lucketts, VA
Destination : Fairfax, VA

No Photo Steven
January 28, 2014

4.5

Trustworthy and dependable movers

They did a good job, they were very professional and easy to work with. They did things on-time and I was very pleased with them overall. I was satisfied the most with the people who did the move, they were very helpful. I've had moving experiences before with people who were very difficult to work with. The packing and blanket wrapping services were very good as well. Their pricing was much better compared to other companies and I went with them because I felt like whatever research I was able to do told me that they were more trustworthy than some of the other companies. It turns out the packing did end up costing a lot more than what I was originally told it would, but I still think that the move ended up costing me less than it would with another company. I would recommend them to friends and family.

Origin : Pikesville, MD
Destination : Belle Haven, CT

No Photo Prathap
December 4, 2013

3.8

Entire move done smoothly

It was a good move and I am satisfied. The price was a little bit expensive, but it was okay. Everything was done and I received all of the services that I requested. I would recommend them. The estimate and what I paid was different, but the service was good.

Origin : Hanover, MD
Destination : Durham, NC

No Photo Bryant
November 25, 2013

5.0

Good job done on time

They were on-time. They called me because they had an open spot - a little bit earlier than what we anticipated - and everything worked out well. Their price was good, it was very reasonable. I would recommend them to my friends and family. Their packing was fine and for future customers I would advise them to do so - I thought the service was excellent.

Origin : Severn, MD
Destination : Brooklyn Park, MD

No Photo Monica
October 22, 2013

4.0

Good service but it cost more

It was good. I was expecting a different price. I didn't count the materials they used. It was like almost $400 for the materials that they used and I wasn't expecting that. I received all the services that I requested. Packing was good. The crew was good. They were very methodical. They were on-time and everybody was friendly. I would recommend them to my friends and family.

Origin : Germantown, MD
Destination : Montgomery Village, MD

No Photo Fred
September 25, 2013

4.5

Smooth moving experience

They are good. Anyway we didn't have that much. It went smoothly. Pricing is pretty okay because we didn't move that far. I have received all the services that I requested. Actually, I already suggested them to my friend who moved just one week after we moved. We don't really need that much packing just a simple one when moving the furniture. They packed it well. The crew was good. They are on time. They are friendly.

Origin : North Bethesda, MD
Destination : Silver Spring, MD

No Photo Natasha
April 4, 2013

5.0

Wonderful job done by the movers

My move was good. I was satisfied with the way they worked, how fast they worked and the quality of things they did like the wrapping the furniture and moving the things where they needed to be and they were very professional. The price wasn't reasonable at all. But I had to do what I had to do. I was satisfied because to pay to the other places in the town and the number of people that was provided, it was good. I was satisfied. There was no harm to my furniture. They did a wonderful job, an excellent job.

Origin : Clifton, MD
Destination : Baltimore, MD

No Photo Debbie
March 20, 2013

4.5

Movers were happy to help me

I was satisfied. There are two really hard working guys moving from steps up and down to the second floor apartment and they barely took break and they were really just awesome, they were very positive and enthusiastic, they were really happy to help that made a lot easier, and they took care of my stuff. The prices were reasonable. I am nearly one though but I would recommend them. I would say - I would use them again without reservation. Packing was done by myself. We just hired them for hourly rate to take the stuff out of my pod and bring to my apartment. They didn't phyically move me.

Origin : Franconia, VA
Destination : Franconia, VA

No Photo Patricia
February 19, 2013

5.0

Quick and effecient service

It was very good and they were quick. They were fast. I think they moved me in just a couple of hours. I think the way they packed things up, I had said I was gonna pack but like my original paintings. They were very careful. They cared to pack them up. Nothing was damaged. They were very fast. The price was reasonable. It was like $65 per worker because I had talked to someone who was cheaper and I say, well they may be just starting out or something. So I selected them. I talked to some people who were much more expensive closer to $100 and they told me it would be more expensive on the day I wanted. So I called back that company. That was good. I am trying to think how they can improve their service. I can't think of anything right now. I really can't. I mean it was first time experiencing a move by myself, coordinating one. So for me it was very good, excellent. Yes packing was done upto my satisfaction. Where I moved from I really didn't have any furniture other than a chair. or a couple of things but mostly I had my original paintings. So they were very careful with them. That was excellent.

Origin : Fairfax, VA
Destination : West Mclean, VA

No Photo Robert
November 10, 2012

5.0

fast move

I ran into a problem with delivery of the item I wanted to move. The moving company quickly adjusted their schedule to meet my needs. They cleaned all packing materials and left the area in the same condition as when they arrived. I could not have asked for better service.

Origin : Rockville, MD
Destination : Rockville, MD

Quoted Price : $350.00
Actual Price : $350.00

No Photo Eric
February 15, 2012

4.5

solid company

this company moved me from my 3 bedroom apartment into a townhouse. the movers were courteous and professional. the price was a bit more than i expected but the service was great. good company to work with.

Origin : Maryland
Destination : District of Columbia

Quoted Price : $650.00
Actual Price : $800.00


We, DC Pro Moving and Storage, Inc are family owned and operated company working with a focus on excellent customer service for the people planning to relocate. We understand the importance of your move and the value of your belongings which help us to serve you better. Our staffs are dedicated to make your move an easy and comfortable experience. All your belongings will be handled with utmost care focusing on their safety and security. Also we will deliver it to the destination within the given time frame.

We find each and every opportunity to share your relocation responsibility and will provide you space to concentrate on other important work. We are a full service moving company to assist our customers from the beginning of the job to the end. All your packing, moving and storage needs will be arranged along with high quality service. We take up all type of local and long distance, residential and commercial moves according to your demand.

We have well-trained staff who with their incomparable resources provide the customers with exceptional relocation service. We assure you that your move will be a smooth and stress free. Your belongings will be transported or stored with us and in both the case we guarantee the safety of them. All our services come for an affordable rate based on the estimation taken by one of our consultants. To maintain transparency we provide you a copy of the estimation for free of cost. For further information feel free to contact our customer care representative.

Entity Type: Carrier
Operating Status: Authorized For HHG
Out of Service Date: None
DUNS Number: -
Power Units: 2
Drivers: 2
MCS-150 Form Date: 5/21/2012
MCS-150 Mileage (Year): 50,000 (2011)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
11525 Monticello Ave Silver Spring, MD, 20902
Phone: 301-674-8854

Mailing Address:
11525 Monticello Ave Silver Spring, MD, 20902

Last Updated Date: November 29, 2013

Property Passenger Household Goods Private Enterprise
CloseCloseTickCloseClose

Authority

Type Common Contract Broker
Status Active None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $750,000 Yes No

Authority History

Subno
Auth TypeHousehold Goods Common Carrier
Original ActionGranted
Original Action Dt.10/25/2012
Disposition
Disposition Dt.

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierProgressive Casualty Insurance Company
Policy/SuretyCA 8432070
Posted Date02/07/2012
Converage From and To$0 - $750,000
Effective Date02/06/2012
Cancellation Date

Insurance Address

CarrierOhio Casualty Insurance Co.
AuthDenise Mackendirck
Address9450 SEWARD ROAD FAIRFIELD, OH USA 45015
Telephone513-603-2400
Fax513-867-3215

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 0 0 0 0
Out of Service 0 0 0 0
Out of Service % 0 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
- - - -

Unsafe Driving

MeasurePercentileThreshold
00%
65%

Vehicle Miles Traveled (VMT) : 50000
VMT Year : 2011
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 2.5
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
0< 3 driver insp.65%

Relevant Inspections : 0
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 0
Total Hours-of-Service (HOS) Compliance Violations : 0

Driver Fitness

MeasurePercentileThreshold
0< 5 driver insp.80%

Relevant Inspections : 0
Total Inspections with Driver Fitness Violations : 0
Total Driver Fitness Violations : 0

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 0
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
0< 5 vehicle insp.80%

Relevant Inspections : 0
Total Inspections with Vehicle Maintenance Violations : 0
Total Vehicle Maintenance Violations : 0

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 2
Vehicle Miles Traveled (VMT) : 50000
VMT Year : 2011
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 2.5
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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