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Dummy MC MW

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4.0(7325) Reviews
Accuracy of Estimate 4.0
Moving Services 4.0
Packing Services 3.9
Professionalism 4.0

74% Recommended based on user reviews

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Membership(s) & License Info.

Member of AMSA: Yes
Member of BBB: Yes
Is a ProMover ?: Yes
Insurance: On file: 100000
Required: 150000
Year of Estd: 2/1/1999

Hours of Operation

9AM to 6 PM EST Monday to Friday


Payment Options

Credit Cards, Cash, Check


If this is your business / listing, Click here to update your info.

Dummy MC MW Location

Address

Dummy MC MW
827 Ridgewood Avenue, Bldg 5A
North BrunswickNJ 08902 USA


Contact Info

Toll Free: 866-343-1243
Phone: 732-940-4200
Fax: 732-940-4300



Dummy MC MW: Gallery


Reviews

No Photo Sharon
February 26, 2021

2.2

Losses, breakage, furniture damage

Childs Movers moved me twice for the 1st move. All furniture went into temporary apt. on 1st move. Second move included items for 2 storage lockers. 8/12/2021 All furniture moved to apartment except 6 pc sectional furniture which went back to moving company warehouse, many boxes labeled for garage, many boxes labeled for shed, large wooden cabinet containing rubbermaid containers with lights and Christmas Decorations, 2 saw horses, 12' extension ladder, 5 ' wooden ladder, 5 army footlocker trunks, 5 large rubbermaid containers packed, 2 white chaise lounges, 4 trash cans and garbage can cart, laundry cart, 4 stack blue covered chairs, 4 white plastic chairs , train track wrapped in plastic, garage vice, bench grinder, 2 boxes with paints, one bag with XMAS Tree, large acrylic table, cooler in cabinet with outside lights packed inside, one box with shed planting things, red garage stool, large flower pot and damaged resin table. On 8/15/2020 All of these items were moved into 2 storage lockers. Onn 10/5/2020 move was made from apartment and large storage locker. There are 14 items missing ranging from on-replaceable Ravens Blankets chair

Origin : Nottingham MD
Destination : Middle River to White marsh MD

Quoted Price : $8,260.00
Actual Price : $8,260.00

No Photo Lisa
February 17, 2021

3.0

Horrible Experience. Found their ...

Filled out a Request for Quote through an online site for a mover to move a 4-bedroom move (estimated size of my belongings.) When Priority Home Relocation called me to give a quote I explained I needed a full 53 foot truck and that I would arrange for a local mover friend to shuttle my belongings from my home an storage locker 2 times into the 53 foot truck. They gave me a quote, based on my "inventory of items" description, "plus 170 boxes of miscellaneous". I sent pictures of the pallets, I confirmed in writing what I needed and why. They took my deposit of 1834 and on the day of the move showed up with a 26 foot truck (half what I needed). When I called to complain, the Manager said I had only booked HALF of a 26 foot truck. I was really upset and said "you've ruined my move" and she said "We can fix this, it's just going to cost way more" (paraphrase). I said that they had failed to provide me with the 53 foot truck dedicated to my belongings, and that I was cancelling because they had failed to perform. They refused to give me back my deposit. I ended up sleeping on the floor for a week, with my belongings packed up until a friend arranged an honest mover to move me - for 40 percent less than the quote for 1/4 of the move from Priority. Check out their F rating on BBB and Yelp reviews of countless victims! I hope and pray you find this review before they take your money and treat you like they did me!

Origin : Temecula, CA
Destination : Spokane, WA

Quoted Price : $5,400.00
Actual Price : $7,000.00

No Photo Mia
February 11, 2021

5.0

Best Moving Company

This is a great company! I found it online and I was shocked by all of the things they can do for you! Not only did they helped me move my furniture,they also moved all my cable,internet and utilities from one place to the other. Best service I ever had!

Origin : Port Saint Lucie, FL
Destination : Los Angeles, CA

Quoted Price : $3,800.00
Actual Price : $3,450.00

No Photo Jerry
January 30, 2021

1.0

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Origin : Massachusetts
Destination : Florida

Quoted Price : $3,900.00
Actual Price : $11,600.00

No Photo Vikash
January 29, 2021

5.0

Professional Packers and movers Patna

If you are looking for Patna packers and movers, then look no further. Abha packers movers Patna is a moving goods service in Patna that provides the amazing home shifting, car transport, and office shifting. Being the best packers company in Patna, Our movers packers Patna makes sure that your transportation is done with full safety and comfort. Abha movers and packers Address: C/O SUBHASH CHANDRA SINGH KRISHNA BHAWAN, Fraser Rd, behind Jagat Trade Center, Patna, Bihar 800001 Phone: 094302 50855 https://www.abhaprofessionalpackers.in/ https://cutt.ly/Zj4lY1K

Origin : Patna, Bihar
Destination : India

Quoted Price : $10,000.00
Actual Price : $10,000.00

No Photo Kathleen
January 26, 2021

1.2

Horrible Experience - DO NOT USE

The WORST of all moving experiences. Don't be fooled by the polite sales person quoting you - the quote is way low and will change on moving day. I insisted on adding more items to the moving quote because I didn't want any surprises on moving day. Even so, when they showed up a day late and hours past the time they were supposed to arrive, they still needed to double my quote. Not only that, they showed up with too small of a truck and had to make 2 trips. I had paid extra for a "straight through" delivery which meant they would load onto one truck and take it straight to my house without unloading at their storage facility. Nope. They had to reload at their storage facility. When the new truck arrived at our new home it was a disaster. EVERY piece of furniture was dented, scratched, broken or stained. The moving boxes were crushed with huge holes in them. Beware - your standard moving insurance will only give you 50% of the claim for that $2000 dresser that is completely scratched up becuase it is still "functional". I finally settled my claim 7 months later and am STILL waiting for payment. This is the WORST mover ever. DO NOT USE!!!

Origin : Sacramento CA
Destination : Phoenix AZ

Quoted Price : $2,500.00
Actual Price : $7,500.00

No Photo Fred
January 18, 2021

2.0

Horrible Experience

STOP!! You are about to make a terrible mistake. Under no circumstances should you entrust your move to Prime Relocation Services. They only are adept at extracting money from you. Once they have the cash in hand they will begin a move that will result in either 1. A very delayed shipment, or 2. Lost items, or 3. Damaged items. Or you may be lucky as I was and have all three happen! Don’t even bother checking in with their “customer service” if you have a problem. If they even bother to respond (not likely), all they will say is “we are working on it.” YOU HAVE BEEN WARNED.

Origin : Sacramento, CA
Destination : Crown Point, IN

Quoted Price : $1,815.00
Actual Price : $1,915.00

No Photo Corrin
January 13, 2021

1.8

Worst Company Ever!!!

Worst company ever!!! I am a single mother with 2 daughters and this was the worst company and worst experience I've ever had using a service!!! Considering we in a pandemic, times are very difficult already, but I am relocating for employment and depending on this company to follow through with the service they sold me. I gave them a down deposit of $1400 on my credit card. The total price was $3000 and I had budgeted $3800 after plane tickets to move me and my daughters. This company promised they would pick me up on within 2 days and NEVER even called me!! I cant reach a single person there and their customer service doesn't answer the phone.. ever!!! I called the original person I spoke to and he his voicemail said he was away in Washington DC for the presidential inauguration. This is absolutely Ludacris. The movers finally called me 2 days after my scheduled dates. The electric has already been turned off for an entire day. My daughters are tired and hungry and the movers arrive and when they had my items on the truck they charged me extra $3000!!!! I HATE THIS COMPANY AND URGE EVERYONE NOT TO DO BUSINESS WITH THEM! THEY HAVE CAUSE MY FAMILY PAIN AND SCAMMED ME SOO MUCH MONEY I DONT EVEN KNOW HOW I AM GOING TO PAY. It has been 6 days now and no one is calling me for delivery. I cant reach anyone. I don't even know if I am going to get my items. After doing some research I realized this company OPENED UP ONLY IN THE PAST 7 DAYS. THEY TOLD ME THEY'VE HAD 10 YEARS OF EXPERIENCE AND BEEN OPEN ONLY 1 WEEK. This company is a joke and this is the worst mistake of my life. Choose anyone else but them!!

Origin : Spring Hill, FL
Destination : Algonquin, IL

Quoted Price : $3,500.00
Actual Price : $6,800.00

No Photo Mike
January 4, 2021

4.5

Surprisingly Great Experience

I recently needed to move from Tennessee to the Texas Hill Country and decided on Brightline Moving and Storage. They really came through for me and I had no issues other than they forgot one small item which they immediately shipped the next day. Price was as quoted and delivery was on time as promised.

Origin : Nashville
Destination : Fredericksburg, Texas

Quoted Price : $2,179.00
Actual Price : $2,179.00

No Photo Marilyn
December 21, 2020

1.2

Dont use these thieves

This outfit is a joke. This is a clown operation and a con job. I would call them "CARNIES" but that would give carnies a bad name. Children would do a better job. We started with a quote of 2100.00 and ended up paying 4000.00. We were told while the truck was being loaded that the cubic foot estimate was low and we would need to pay additional money immediately then we were told that it is customary to pay the movers a 10% tip in cash. We were then charged for storage because we changed our destination and the movers didn't have a route close to our new destination in the time frame even though our new destination was much closer to the warehouse. The movers are very unprofessional as they load and unload wearing flip flops. We only received half of our belongings and now the company wants us to accept $50 as a good faith payment whatever that means. Many items we lost were irreplaceable. The furniture that did make it had many legs and wheels that were broken or missing. There was additional damage to dressers and an entertainment center. The tubs were broken. The boxes were clearly repackaged as items were in pieces in different boxes and the boxes were retaped with different color tape. We lost dress clothes and shoes, a brand new toaster oven still in the original box, a ninja professional blender, 2 cured cast iron skillet, my dead father's American flag, collectible mixing bowls among too many other items to mention.

Origin : Branson, Mo
Destination : Kenosha, Wi

Quoted Price : $2,200.00
Actual Price : $4,000.00

No Photo Eddie
December 17, 2020

5.0

They made the process so easy

My family used Planet Van Lines during a very tumultuous time in our lives and couldn't be happier with the service we received. My mom broke her hip after retiring to Arizona for only two years, and now she can't take care of herself and has to move back home to Texas. I was worried that the stress of dealing with a moving company would only add to her troubles. She called after they took her things and raved for 20 minutes about how kind and courteous the movers were before she even mentioned her hip. I can't possibly thank this company enough for making a tough transition much easier.

Origin : Tucson, AZ
Destination : Dallas, TX

No Photo Carroll
December 5, 2020

5.0

Call them for a smooth relocation

Without any problems, my relocation was done fast and safely. They have very polite representatives, the movers are hardworking and their fees are very reasonable. That is all you have to know about Planet van lines. They serviced my move from Utah to Oregon in record time and I must commend them for their good work and recommend them to everybody. All of my stuff arrived in great order. I found not even a scratch on any of my belongings and I salute Planet van lines for their purely professional service. The pricing was also quite cost effective and this helped me as I was on a budget. If you need a professional mover don't panic, just call them.

Origin : Utah
Destination : Oregon

No Photo J
December 5, 2020

1.5

Do NOT use A and M Movers

At loading they tried to come a day later than agreed. They tried to charge extra for volume and I had to argue about how to figure the cubic feet of their truck. At delivery they tried 3 different ways to charge extra and ended up literally driving away before finishing because I was not giving in to their extortion attempts. Now my parents are opening boxes to find fine dishes broken that were wrapped in bubble wrap. Also furniture was wrapped in thin black plastic instead of padded blankets. Very disappointed and a terrible experience.

Origin : Arnold Nebraska
Destination : Lakeside California

Quoted Price : $6,181.00
Actual Price : $6,181.00

No Photo Lucas
November 29, 2020

5.0

They are spectacular

I recommend Planet van lines. I have had them work for me a couple of times and I can proudly say that they are the best so far. With them comes no disappointment or heartache. I just hope they will continue offering their diligent services over and over again. If I am to relocate any time in the near future, I will have it done by Planet van lines. I wouldn’t want any relocation company to help out because I am in doubt if they will provide me what I was granted by Planet van lines. This company gave me a spectacular service. I did not even think it was possible at the onset. The timely services, the amazing discounts and the diligent service men provided an excellent service. I sincerely recommend them.

Origin : Seattle, WA
Destination : Albany, NY

No Photo Jerald
November 26, 2020

5.0

Flawless till the end

Without a doubt if I ever need or know someone that needs a mover I would definitely recommend Planet van lines. My movers couldn't have been nicer or more efficient. They came on time, asked me a couple of questions and then they got busy and didn't stop until they were done. Nothing was broken or damaged. I was amazed at the speed that they worked and how organized and well mannered they were. If I had a concern, they stopped and answered my questions without acting annoyed or bothered. From the moment I talked to their rep at the office until my things were delivered I had an excellent experience. The quote that was given to me was higher than I actually had to pay so of course this made me happy too! I am extremely happy with this company and wouldn't hesitate to mention them to anyone that needs to move.

Origin : Kansas City, KS
Destination : Bronx, NY

No Photo Darin
November 22, 2020

5.0

I will recommend these guys

I had them move a 3 bedroom set from the storage (in Colorado) to my new house (Kansas). The turnaround time was less than what I was anticipating. The delivery was smooth and efficient. Undoubtedly the only good furniture moving experience I've ever had. I had a bedroom set that was bulky and awkward. Every piece was made with decorative glass. Nothing broken, everything delivered in a timely and pristine manner. They are professional and pleasant hard working people. I will always use and recommend these guys based on this experience of mine. Thank you Planet Van Lines!

Origin : Denver, CO
Destination : Kansas City, KS

No Photo Sergio
November 19, 2020

5.0

Very good movers

We hired Planet van lines to help my daughter move from Seattle, WA to Portland, OR. They arrived at the apartment on time, packed everything and were very pleasant and helpful. A few days later as planned, all her belongings arrived in Portland. The gentleman at this end was also hard-working, helpful and pleasant. I would definitely recommend Planet van lines and I would use them again. Initially, I made all the plans with the owner, who provided me with his cell phone number and their sales rep, packers and movers did the rest. I am highly impressed.

Origin : Seattle, WA
Destination : Portland, OR

No Photo Elmer
November 19, 2020

3.0

This move was excellent

I am more than just happy and impressed with the way Planet van lines moved all our belongings. They have the most skilled and experienced movers who were always willing to give their best effort. They worked as a unit, never failed to manage any problems and showcased their skills. We received all our belongings in one piece and within the scheduled delivery time frame without paying more than the initial estimate. I rate them 5 stars around the board.

Origin : Denver, CO
Destination : Atlanta, GA

No Photo Alonzo
November 14, 2020

5.0

It couldn’t have gone any better

Moving interstate became easy with the moving team of Planet van lines. Thanks to my friend Harry for suggesting this awesome company. Their sales rep, dispatcher, estimator, packers, loaders, and drivers all did their job with the highest level of precision that is why it was a stress free move within the quoted time and amount and without any damage.

Origin : Myrtle Beach, SC
Destination : Newark, NJ

No Photo Donnasue
November 14, 2020

1.0

stay away from north american/fuller ...

Nathan Fuller Moving company associated with North American lied, cheated and never delivered a great deal of our property during our move from CA to OR. Nathan Fuller Never Delivered my iMac21 desktop computer which also involved identity theft. Their insurance carrier SIRVA is just as corrupt and had denied all thefts even though I have photographic proof. The total in damages and theft is more than $24,000. Stay away from these companies. You will never see or get your property returned or compensated for. I've been fighting this theft for almost a year. Our waterbed tubes were torn with the liner, all of my Sunflower dish sets were stolen. And we have to register with the IRS every year to protect our tax IDs as he stole the iMac. I never received the information booklet and now SIRVA refuses to compensate us for all the thefts and damages to our furniture. DO NOT USE THIS COMPANY, YOUR PROPERTY WILL BE STOLEN OR SEVERELY DAMAGED.

Origin : San Andreas, C
Destination : Eugene, OR

Quoted Price : $11,000.00
Actual Price : $16,000.00

No Photo Oscar
November 13, 2020

3.5

Picture perfect move

Moving from one to another with so many belongings and 5 cats was not an easy task. But the movers of Planet van lines did everything right. They managed the entire moving process very efficiently and made sure that we do not have to go through any stress. They packed the entire house, loaded all my belongings with extreme care and transported to the other end without any unwanted drama. The final cost stayed under the estimated amount which was a BIG surprise to be honest. I didn’t get any reason to complain. So full marks from my side.

Origin : Denver, CO
Destination : Tucson, AZ

No Photo Jerome
November 11, 2020

5.0

Extremely efficient and very capable

Efficiency is something that comes with experience. The movers from Planet van lines have been doing this job for a long time to have gained enough experience. My move from Denver to Atlanta was so smooth and easy only because of them. They were so professional and skilled. Everything went like clockwork and they were done packing and loading all my belongings in only 3 hours. I received the delivery in Atlanta right on schedule and all my belongings were in very good condition. I would recommend this company to anyone looking for a smooth move.

Origin : Denver, CO
Destination : Atlanta, GA

No Photo Kyle
November 9, 2020

5.0

Efficient and trustworthy

I feel quite uncomfortable having to trust complete strangers with all my valuables. But that comes with the territory of moving from one place to another. My moving experience with Planet van lines was stress-free, simply because of how at-ease they made me feel. They were very friendly and professional. But they were also very efficient at the job. They were taking such good care of my glassware. I was very happy that I got lucky with these movers. They helped me transfer all my belongings from Portland, OR to Colorado Springs, CO.

Origin : Portland, OR
Destination : Colorado Springs, CO

No Photo Robin
November 9, 2020

5.0

Cross country last second move

I hired a broker to move my daughter. She was flying out of Washington state to Connecticut on a Friday and 2 days before on Wednesday the broker still hadn’t found anyone so full house had called to see if we still needed a mover and I explained the predicament we were in. That was the same day the broker broke contract. Full house picked up my daughters things the following morning. Stored them for 2 weeks and then shipped them to us by the promised date.The most important thing was them helping us at The last second literally otherwise my daughters things would have been left on the street. They were quick friendly on time best quoted price and all her things were packed carefully and delivered in perfect condition. They were a life saver. It’s The first time we used a mover and after all the nightmare reviews on moving companies I was extremely nervous that something would go wrong. I’m so happy it didn’t. Thank you full house movers for a great first experience!

Origin : Washington state
Destination : Connecticut

Quoted Price : $2,054.00
Actual Price : $2,054.00

No Photo Michael
October 27, 2020

2.0

MOVE YOURSELF FIRST

To whom it may concern, I am here at 743 PM still awaiting a callback on my move that was scheduled delivery today. I had contacted customer service twice today, once with a callback. This is after I had taken time away from work. This company has failed miserably for customer service and customer follow-up. I was told yesterday that my goods were on a local truck but had heard nothing from the company until I called today. So this experience shows me the rundown and how I believe it works...Primetime Movers (https://primetimemoves.com) does not move anything, but instead hires everything out to sub companies (I work contracts and this is common). The problem lies with they do NOT manage anything nor follow-up with customers. The key is manage. So as a customer you are left with lies and no contact. BTW their customer service line forwards to voice mail at this hour. DO NOT HIRE THEM TO MOVE ANYTHING unless you like being lied too and being pushed aside... I averaged two of the ratings because I have no idea where my stuff is...

Origin : Wilmington, Il
Destination : Chesapeake VA

Quoted Price : $1,307.00
Actual Price : $1,307.00

No Photo David
October 25, 2020

3.0

DO NOT HIRE LANDMARK!!!!

This company duped me. The sale rep Ryan was very pushy, and I should've trusted my gut. We went over my itemized list of boxes and furniture, and I was quoted 2400. Then two days before the move I got a quality assurance call to go over the final box count. Since I failed to mention a few items the first time, they added $600 to the quote by the end of the call. I was expecting that, and didn't complain. On moving day, a different company showed up (Landmark is a broker, not a moving company), the movers representing this other company (Black Bear moving

Origin : Oakland
Destination : Atlanta

Quoted Price : $2,400.00
Actual Price : $5,000.00

No Photo Rolando
October 8, 2020

1.5

Sales rep lied about quote and deposit

US Standard sales rep convinced me to cancel my reservation I made with another moving company. He stated that the price that was quoted was too low and that they would be increasing my price the day of the move. Therefore, he scared me into believing that they would do that. I paid a $600 deposit with US Standard to hold a reservation. I asked if I changed my mind could I get that deposit back, he stated absolutely. What he failed to mention was that I had only 72 hours to change my mind. He asked what was being moved. I advised him all furniture that was moving and gave details as to what it looked like. He asked if the couch was a two seater, three seater or a sectional. I advised him it was a three seater. Fast forward to the day of the move... The movers get there look at the furniture and tell me that the price was going to be higher than what was quoted. I asked it should not be since I sold items that was originally on the moving list so essentially I was less than what I originally advised. He tells me that if no one came out and looked at the furniture, there is no way to know how big the furniture was. I said then why ask the size of the furniture on the call? I ended up having to cancel them and renting a U-Haul and a trailer to tow my vehicle. I missed out on my deposit of $600. If I can rate them with zero stars, I would.

Origin : Reed st. Stratford CT 06614
Destination : San Antonio, TX

Quoted Price : $2,300.00
Actual Price : $4,800.00

No Photo John
October 6, 2020

1.8

Liars,Frauds,and Thieves

First National Van Lines are liars,frauds,and thieves. First off,please be aware that First National is a BROKER. They do not actually do the moving themselves. They give you a quote to get your business,then they outsource an actual moving company to do the move. That means if something goes wrong or there's a problem with the estimate on the day of your move,they are NOT available to help you. You're stuck working with the moving company to whom they outsourced the contract. In order to win our business,First National Van Lines intentionally misled us about the estimated cubic feet required to move our three-bedroom home from Atlanta to Minneapolis. By vastly underestimating the amount of space needed,their initial moving quote came in several thousand dollars below the competition,and so they won our business. But then came the day of the move. The movers inform us of the actual amount of space required to move our three bedroom house,and the actual total cost of the move. Nearly THREE TIMES what First National had quoted us. The moving company informed us that brokers pull this sort of stunt regularly. Often the unsuspecting customer doesn't find out about the actual cost of the move until their stuff is already on the truck,and then they are FORCED to pay the full amount if they want their stuff back. "And then,you can sue them afterwards," the moving manager told us. He also told us that this sort of lying,deceitful business practice is the NORM with First National. They get away with it by claiming,"Hey, it was just an estimate."I asked the moving manager why they kept doing business with such a shady company. "It was either that,or go out of business," was his excuse. I ended up renting my own U-Haul and had to drive it myself from Atlanta to Minneapolis. My fiancee and I will be registering a complaint with the BBB. If you do not want to get ripped off,work with a reputable moving company directly - First National Van Lines wins business by scamming you over. Also,do not believe these fake five-star reviews. Scroll to the one-star reviews for the real story. Oh,one more thing. We were supposed to move on a Saturday. First National told us that someone would call us on Friday to confirm the move time. 9pm Friday rolls around,no call. We spend an hour calling salespeople (since their offices are closed) trying to find someone to confirm if the move is happening. When we finally reach someone,they tell us,"Sorry, we'll be moving you on Sunday instead. We'll give you a discount because of the screw-up." Obviously we never received that discount either.

Origin : Atlanta, GA
Destination : Minneapolis, MN

Quoted Price : $2,850.00
Actual Price : $8,000.00

No Photo Erika
October 5, 2020

1.5

A complete scam!

I hope that NO ONE else experiences the depth of pain I have felt. Moving is emotional, this company plays on emotions and scammed me by missing my estimate by nearly $2,000. I moved out of a STORAGE unit - how can an estimate be inaccurate? IT IS IMPOSSIBLE. And best part: they don't care, no conscience, and once you book, they won't answer the phone. A storage unit has exact dimensions, not possible to have a bid off by nearly 100% Read more at: https://www.mymovingreviews.com/movers/priority-vanline-inc-23236#162855

Origin : Wilton, CT
Destination : Austin, TX

Quoted Price : $4,089.00
Actual Price : $5,998.00

No Photo Arianna
October 1, 2020

5.0

Highly Recommended

They were absolutely great! They took the job very last minute and arrived on time. They were ready to work and had all the packing materials needed. They were extremely polite, friendly, and were very gentle with all of my items. They worked hard and finished in a timely fashion. I would definitely use them again and would most certainly recommend them to anyone and everyone. Thanks for a job very well done! It made my move so much easier.

Origin : Brooklyn NY
Destination : Miami Fl

Quoted Price : $8,000.00
Actual Price : $8,000.00

No Photo Richard
September 28, 2020

1.0

Stay far away from US Pro Moving and ...

Shady company and nonexistent customer service. I fell for their scam. I set up a move on August 24 to move from Denver to St Louis. John the salesman was very personable and slick. I put down $572 was told there would be a pickup on Saturday September 26 or Sunday September 27 and the move would arrive in St. Louis on Friday, October 2. Rebecca then called and verified my move. She said the carrier would contact me on September 23 to verify the move. September 23 came and went. I was not called by any carriers or US Pro Moving and Logistics. I called both Rebecca and US Pro Moving and Logistics Customer Service on Friday, September 25 as well as all weekend. I did not receive a callback. I emailed John the sales rep and left a VM on his number. He never returned my calls. I texted and called Rebecca, she never returned any of my messages. I was finally able to get a hold of US Pro Moving and Logistics customer service on Monday, September 28 at 7:30 am Denver time. They said they were trying to contact the mover and gave me the carrier’s telephone number. I called the carrier out of Denton, TX, gave them the US Pro Moving and Logistics job number. They said they turned it down because US Pro Moving and Logistics underbid the job. Furthermore, they said they did not pick up on weekends. I called back US Pro Moving and Logistics Customer Support and they said they were working with the carrier in Denton, TX. When I told US Pro Moving and Logistics that I actually spoke with the carrier, but the customer service rep at US Pro Moving and Logistics said the carrier would call me right back (this was at 8:40 am on Monday, September 28). I was assured that the US Pro Moving and Logistics Dispatch Manager had found a carrier and my move would be picked up on Monday, September 28. I finally got a call from a Denver moving service at 9:10 am, he was apologetic and said he was just contacted by US Pro Moving and Logistics a few minutes prior. He said they would pick up my move but said it probably would be in storage for 21 days before it could be moved to St. Louis because they just found out about it today, Monday, September 28. The level of deception and false promises from US Pro Movers and Logistics surprised even me. I again called the US Pro Moving and Logistics Customer Service back on Monday, September 28 at 9:43 am and they said the 21 days in storage was acceptable and was within the DOT spread, whatever that means. I was told multiple times by US Pro Moving and Logistics that my move would be picked up by a carrier, not a local storage company, right up until 9:43 am this morning, then the story abruptly changed. I had to scramble and rent a U-Haul to move myself. That was my only option at this late stage because US Pro Moving and Logistics did not actually take any action on my move until I finally spoke with customer service on Monday, September 28. They had the ba

Origin : Denver
Destination : St Louis

Quoted Price : $1,673.00

No Photo B
September 23, 2020

2.5

Dishonest and Careless.....Beware!

They broke 5 glass items (1 antique glass vase - priceless), clearly marked on box. My leather bed frame and rolling tool chest were also broken. PLEASE do your research and even if they are insured it doesn't mean they will use their insurance to pay for anything they broke. Look for an honest company and get something in writing . I sent them an estimate for the items broken with pictures (well underestimated some of the priceless items broken) They wanted to settle with .60 on the dollar for the weight of each item so for my bill of $775 they wanted to give me $150?? They NEVER sent the check on 8/17/20 and on 8/31/20 when I inquired about where it was they never responded to my email. Moving is stressful enough, you shouldn't have to worry about careless movers putting your "glass" "fragile" boxes on the bottom of the stack! Look elsewhere I wish I had.

Origin : Bluffton, SC
Destination : Holiday, FL

Quoted Price : $2,350.00
Actual Price : $2,350.00

No Photo Julie
September 16, 2020

1.2

BAIT AND SWITCH!! DO NOT USE!!

I got a quote from David Carter at Top 10 Van Lines of $1700 (BINDING quote it says on the contract! Ha!). I told him I was talking to another company, Cross country movers. He told me they were known for Up-charging on the day of the move. I don’t know why I believed him but I went with Top 10. On the day of the move, Green Planet Movers showed up. I didn’t realize we would be outsourced to another company! So when they do the walk through and look at the inventory, they immediately say it’s going to be more than we were quoted. Of course, David Carter hasn’t actually looked at our stuff, we trusted me to give him a quote and I honestly did that. But now on move day, these guys know that we will have to pay it because we have to move. It’s move day! I tried to call David and of course he was unavailable so I get a manager. Don’t remember his name but he obviously has no intention of righting this wrong. He was very rude and unapologetic! So what choice do I have but to pay these guys ?!?! Obviously we leave a balance until day of delivery, but at this point I’ve already paid $1350 and I don’t even know if I’ll ever see my stuff again. Also, David has said the stuff would be delivered in about 5 days. It was 15 days!! They were supposed to drive it up to the end of my driveway but then decided they didn’t want to drive up my road. If you can’t back up an 18-wheeler, you shouldn’t be driving an 18-wheeler!! My husband was home alone and had to meet them in a nearby parking lot, unload the stuff onto our flat-bed open trailer and haul it to the house himself !! Then we had to unload it when we paid for them to bring it in and set it up! Also, they cracked our TV. There’s no telling what our stuff went through or where it went in those 15 days. It was overall A horrible experience and a ridiculous example of classic bait and switch They know you’re not going to turn the movers away on move day as you have to move on that day most likely! And you’ve already paid a down Payment. So I will never again use a company that doesn’t come out and give a quote in person. BE WARNED!!

Origin : Denver, CO
Destination : Nashville, TN

Quoted Price : $1,700.00
Actual Price : $2,216.00

No Photo Robert
September 15, 2020

1.8

Scratched and Gouged my Hardwood Floor

Mistakes happen but these guys were too lazy to put a stationary exercise bike on a moving dolly at our new condo. They dragged the bike on its wheels and gouged the beautiful finished hardwood floor. We didn't notice the damage till they left and immediately called the company. It took three weeks for them to send someone out to asses fixing the damage but we still haven't heard back from them. Nothing but excuses- alex on vacation, busy, They are not accountable for their damages and just trying to skirt the issue. Now we have to sue them. I would be very cautious of using these bozos if you have a higher end property that you do not want damaged. Feel free to contact me and I will provide pictures

Origin : western Springs Il
Destination : Burr Ridge Il

Quoted Price : $1,000.00
Actual Price : $1,278.00

No Photo Isabella
August 23, 2020

2.0

Poor quality,significant damage,and ...

Based on our real estate agent,we hired a local company,Fast Moving in Hackettstown NJ. They came across as competent and careful when I interview them. They promised extra care with our antiques and although $2000 more than another quote,I decided to use them because of their assurances and because they were local. They show up a day early to move me out. The owner Maria,lied and said they were going to break it up in 2 days because of heat. They moved us all out in a day because the lead mover was going on vacation! This left me in a very inconvenient place. They movers were rude except for 2 of them. They delivered 2 days late,did not put furniture they took apart together as promised,delivered damaged antique dresser and corner unit,crushed boxes,crushed crystal,missing boxes,and packed our printer in a dog bed without a box! Not professional at all. Deeply disappointing to have purchase insurance but they are not honoring it. Stay away from them if you are looking for quality movers. Read their reviews on Yelp..8 reviews and 4 are one star!

Origin : Morris County NJ
Destination : Fairfax County VA

Quoted Price : $10,800.00
Actual Price : $10,800.00


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