Dummy MC MW

Most awful company in business!

IVL is the most awful company imaginable. They cancelled two days before our move which was a blessing in disguise. You wonder why their ratings are high? Well, they admittedly cancelled me because I posted my concerns on their FB. Got the call one hour later. I truly believe their reviews are padded. The first question I asked when I booked them was “are you moving us?” Yes, yes. Three weeks before the move they told us we were contracted out and then we were contracted out again because of insurance. They really sound convincing or our relocation specialist Diego did. We cancelled them early because of lack of communication and rebooked after he convinced us it would be better. The account manager never communicated with us until she cancelled. She communicated more with us then then than EVER. She never returned phone calls. Karen threatened to report me for cyber stalking. I notice on a BBB complaint that the compliance office threatened another customer saying he was trying to extort money. No moral fiber or integrity in that organization. No attention to detail. That was the issue with my insurance. They knew from the beginning that I had bought BAKER insurance. I then had problems with their contracted companies not being insurable. A few days before the move Karen finally responded all was in place. I called Baker, and guess what NO. So they changed carriers again. I am convinced if I had not called, the movers would have showed up two days later and I would have been screwed. Attention to detail? The clock crater left a message last night he was comping to crate the clock today. They didn’t cancel the poor guy. There is no way to explain how awful they are. Do yourself a big favor—-don’t believe their positive reviews. If you read negative reviews, there is a common thread in them all, and we experienced much of the same. I slept better last night than in MONTHS after we secured a new mover. I don’t think I even realized how much they had stressed me out. I do not know how they stay in business. I really don’t.

DO NOT USE THEM

This company is dishonest. They are hard to deal with. DO NOT USE THEM

In a word...TERRIBLE!

We have moved several times over the years, at least 12 times, from local to long distance moves. Four Paws was by far the worst move brokers we've ever experienced. They were very communicative when selling their service, but non-existent after they had our deposit. We were sold a 3-10 day move, with full "premium" pack for what seemed a reasonable amount...not too cheap, not too expensive. After deposit was paid they were impossible to reach for details of the move. Didn't tell us when the packers/movers, Back Breakers out of Virginia, were showing until just a couple days before the move. We never did know who the movers were until they showed up, which was half a day late. They're 2 hour pack (we had just a small 1br apt, not much to pack) took 5 hrs. They were supposed to give us 3 days to reach destination but after packed said it would be 2 days (from NY to FL). When we couldn't make it in 2 days, because of my disabilities, they charged extra $400. The "movers" did not have the inventory list we gave Four Paws, nor were they even aware they were to pack us. They had literally no paperwork, not even a receipt book. They want half the remaining balance at pack and the other half on delivery. I would not give them a dime until they went and purchased an actual receipt book so I had proof of payments. The unpack went relatively smoothly, as you might expect, but lots of broken and damaged items, including a flat screen smart TV. They did not reassemble disassembled furniture as contract said they would. Back Breakers themselves, mostly kids, were hard workers, to their credit, but were by no stretch of the imagination professional movers. Of course there was no response to repeated emails and calls to both Four Paws and Back Breakers, to report damages. After a few days we were finally able to reach someone at Four Paws who gave an email address to report damages to. That was 2 weeks ago and, you guessed it, no responses...completely ghosted! They are an unscrupulous company that lie and misrepresent and should be avoided at all costs!! Also, be sure to heed reviewers, although the review sites I checked for them, obviously now, had been stacked with no doubt paid "reviewers" that gave them glowingly positive reviews with only a couple bad ones sprinkled in. IF AT ALL POSSIBLE, DEAL WITH REAL MOVERS ONLY...NOT BROKERS!!!

Horrible Move

Do not, under any circumstances, use J

Bait and switch

Bottom line up front: Priceline Logistics LLC is a bait and switch company. Having said that, its my fault – I should have read ALL the reviews and found someone reputable. My story is like so many on here; they quoted me a decent price, upped the price a bit just before the move, then upped it again on the day of the move. I felt sorry for the movers, as they seemed to genuinely feel sorry for how things were going. I booked the move for the third week of July around six weeks prior. I took pictures of everything (98% of my stuff was in storage, the other 2% at the AirBnb I was staying at), and was quoted $6,574, minus tariff discount of $2,524, plus fuel surcharge of $405 and a “binding estimate fee” of $1,521.37, bringing the total to $5,476 (yeah, the math doesn’t work, I’m just reading off the estimate they sent me), of which I paid a down payment of $1,689.37. This was 23 June. On 19 July, Jim Miller, the “Senior Relocation Specialist” called and informed me that the estimate will have to bumped upwards – nothing on paper, just a phone call to inform me I’ll need to pay another $500. I had a hundred things going on at that exact moment, so I okayed it – stupid of me, but I guess I’m the trusting kind of guy. Keeping track? That’s $2,189.37 I’ve paid these people. Now comes moving day. The crew was to meet me at the storage unit, as that was where the majority of my stuff was located. They arrived, and the head mover guy called in to “dispatch”, who informed him to take pictures. Mind you, I already took pictures – Jim Miller told me it was required to move forward with the moving request. The head mover guy did so, then was told to go to the house (my AirBnb) and take pictures there as well. I was a bit ticked off at this point – we’re here now, lets load up the truck! So we went to the house, the head mover guy again took pictures of my few items there (a queen mattress, a bed frame, four small tables, a coffee table, a TV, a futon, four boxes). Then he was told to tell me the price went up another $1800 and is now (this is from memory, as it was not on paper) $7,400ish. All of my stuff in storage, plus what was in the AirBnb went into a ONE BEDROOM APARTMENT prior to putting it in storage and moving into an AirBnb for a few months. I asked for an explanation, mover guy attempted to get them to call. I called them, no answer. I gave them a half an hour, no call. After that, I told the movers to leave, then rented a Penske truck and hired a couple of people to load the truck. A day later, I contacted Priceline and asked them I expect a full refund of the $2,189 they owed me. So far nothing. I don’t feel I am not liable for anything, what do you think? Don’t be fooled by these unscrupulous people. Don’t deal with them, and pass the word to any family and friends that are ready to do a move. If you are military, don’t mess with this company.

Please read before hiring Green Van ...

I used Green Van Lines and would not recommend them to anyone, especially if you are moving out of state and want to have a positive moving experience. Things I learned: There are three separate departments (sales, dispatch, claims). No one oversees your move from beginning to end and no one cares what the last department promised you. Don’t believe anything the salesperson tells you (Kevin Coward out of Dallas). Once they have your items, you are at their mercy. I was promised a delivery of my items Memorial Day. Turns out that movers don’t work on that holiday. Dispatch informed me of this a few days after my items were picked up. She also let me know that they had 14 business days to deliver my items. It did not matter what Kevin promised me. Kevin stopped returning my calls and emails to check on the progress. Buy the extra insurance. My very expensive King size mattress was ruined and they lost the part that holds the mattress on the adjustable base. I also had a table that was damaged beyond repair. If I’m lucky, I will get pennies on the dollar for my items. There was only one piece of furniture that the moving men who delivered my items had to put together. They needed to attach my headboard to the adjustable base. They left the headboard leaning against the wall and threw all the brackets and screws under the bed and took off. Once you submit details and photos of your lost or damaged items, the claims department has 60 business days to process your claim. AND, once you email everything in, you have to call them (they have limited hours) to make sure they have received your email so they can retrieve it. The moving men who delivered said they themselves would never hire a company to move anything they cared about. Apparently moving companies get so desperate they hire folks off of Craigslist to deliver your prized possessions. Buyer beware. Green Van Lines touts “eco-friendly practices”. Nothing was digital—there is a ton of paper wasted on handwritten paperwork—and lots of it. The only thing “green” about the company is the name.

DO NOT USE!!! BEWARE!!!

This company is horrible. At first they were as lovely as can be. They stated their credentials, how they were the best in the business. We told them we had to move our townhouse and my dad's home. We got rid of a lot of stuff, so we figured it was about a 1 large 3 bedroom home move, spread across two places. They gave us a quote of $11,000. We paid the initial deposit, then they called back closer to the time, demanded another $2,000, and bumping up the price to $16,000. We weren't happy, but time was of the essence because we had booked my father on a flight to arrive in Maine the following Saturday, and my family would drive out. The company said the truck would most likely arrive the morning after we got there. As the week of the move approached, we received no update phone calls or emails. We had to chase them. Expecting them Saturday morning, we called them and were told the truck broke down states away and couldn't get fixed. Maybe tomorrow they'd be there. We explained we HAD to stick to the schedule, since my dad was arriving in Maine, and in addition, he is a dialysis patient and needs to be treated every other day. After all, this move was now quoted as over $15,000. Sunday came. No truck. My husband was literally begging the dispatcher for a truck. We had to get going. We were told there was nothing they could do. My husband said that wasn't good enough. Finally they promised us they'd get a truck to us on Monday (remember we were to leave Saturday). But, they said by getting a truck up there at that time, we would have to wait up to 30 days for our truck to be delivered to our destination. What? They NEVER told us that previously. Now they were saying they'd have to pick up additional orders, and wouldn't know when our things would be delivered. We packed for the week of traveling to Maine by our vehicles, not for a month's wait for our stuff! Monday afternoon comes, and 3 unprofessional looking young men shuffled into the house, taking photos. Making my husband wait, they sent the photos to their boss in Florida, who called a half hour later and stated we would have to pay an ADDITIONAL almost $5,000 to the already $16,000 quote! My husband said: "Absolutely not, no way," where the guy on the phone said: "You'll never find anyone cheaper." They knew we were in a bind with the time constraints, but we refused to be taken advantage of, which we totally feel we were. But their strong arm tactics didn't work. They then said they were keeping our over $5,000 deposit, which we immediately went to the bank and put a dispute on it. They breached their contract by not showing up on time and demanding more money on the spot! Meanwhile, we had to rearrange my father's care, his dialysis, his flight, and we ended up renting our own 26' truck and 2 professional laborers to help us move. For the life of me, l cannot give any good qualities to this company.

FAIL, FAIL, FAIL

Most horrendous moving experience EVER!!! From packing to (non) delivery. We have been waiting a month now since our goods were packed and picked up. We have had 5 scheduled delivery dates, all of which have been ignored. Customer service does not know where the driver is and is unable or doesn't have access to their phone. Phone calls and emails are ignored. They contract with the military but have no respect nor regard for the people who have to take leave for delivery. Packing was just like throwing things in a box, if that. They did nothing to stop furniture from getting scratched and put heavy things on top of light (top load only) boxes. RUN AWAY from this company.....they are just the WORST!!!!

They really screwed me

I scheduled a pickup date with Cardinal Van Lines about six weeks in advance, and was told they would call me about 48hrs ahead of time to confirm the pickup time (so date is set, with a backup date, but not the time). Instead, they call me less than 24hrs in advance and cancel on me, citing mechanical failures. Instead, they offer to reschedule me more than week later, or only refund the deposit I paid. The problem is my lease was up long before the reschedule date, leaving me completely screwed. I had already driven from CO to KY to start my new job, and now I had to fly back to CO at the last minute ($600 one way), on a holiday weekend, load up a U-Haul and drive it myself! They refused to offer any further compensation and weren't even apologetic about completely screwing me over. I would've been better off selling everything and buying new stuff when I got here. They also never answer their phones and take forever to respond to emails. Cardinal is a terrible company and I cannot recommend against them strongly enough.

Not a reputable company BEWARE!!!

I contracted this company because they were the first to respond. I accept responsibility for being naive but the company misrepresented themselves and I want to warn others not to work with these people. They inferred that were the company that would move my things. They were not, they were only an intermediary and thus charged me $1230.00 to find me a moving company, something I could have done on my own.

Amazing Experience

I was so happy when Stanley's Moving

Horrible experience

Beware. I placed the move order between Tennessee and Georgia with a very nice lady at Brightline who asked me a series of questions and I received a quote. It seemed reasonable. I accepted it and booked it. I especially liked it because I was told it could be delivered in the 2 days I needed, with no hidden fees, and no cost per stair. Later, I found out it was all lies. Fast Forward to moving day. • The movers showed up 30 minutes after the max time they would be there. Putting everything behind. They did call, but still were late. They were nice and helpful, but it wasn’t about their personality. • The movers looked around, verified the inventory, and then said, yep you guessed it, double the price. So a move that started around $3,000 was now almost $8,000. The number of items didn’t change, the size of the materials didn’t change, the amount of space didn't change, just cost more or they couldn’t move us. There were things like bulk item charges, step counts, things like that. The couch was the same size as a normal couch. Regardless, all these hidden fees came out to an extra 4000 on the day of the move. All the things that raised the cost were disclosed before the quote. • I also found out that the movers were a different company called Insta movers. And everything that had been told to me by Brightline was not applicable. I contracted with Brightline. I was told that they didn't control that and we had to pay the movers what they were demanding. This tells me the price and delivery we contracted with meant nothing In addition, things I were told on the phone, changed when movers arrived. Here is just three examples of at least 15. • Moving milk carts, on the phone they told us to wrap them before the move, we did, but when movers showed they said had to be in boxes and charged to box them. They put one item in the boxes and charged us for more boxes. • I was told that when the movers got there I could pay via Venmo or another electronic method. They showed up and said I couldn’t, they did take my credit card info down on paper. Still makes me nervous to think about it. • Items that were on the list already, nothing new, we were told they quoted it wrong and should have charged us more. So the movers did because apparently they were subcontractors and had different rates. Of course, they know we are stuck, things are on the truck and we have no choice but to pay. I file this review to ensure that everyone stays away from Brightline Moving and Insta Movers. Very friendly people and that's how they suck you in, but no trust in their ability to quote and they farm out their movers who then extort people on their stressful moving day. Where's my stuff you might wonder. Days went by and I heard nothing. Eventually, I was contacted by a person I never talked to before asking me why I didn't contact her. I didn't even

Worst Moving Company-SCAM

This company is a scam. They tell you a fake price and have a criminal third party company pick up your items. They only took half of my items and brought them to me 30 days later broken and water damaged. Neither company will give a refund. They have an F rating on the BBB. DO NOT USE THIS COMPANY.

Very Impressed

The gentlemen showed up on time and where on the go until the move was complete. They were very professional and cautious with my belongings. I am highly satisfied with the service that I received and would recommend this company to anyone in need of movers. Also,I would definitely use this company again for my next move. Tracy Conway Very satisfied customer

Progressive Van Lines

Progressive Van Lines was the absolute best company I could’ve ever used for my family. They made everything simple and the move was flawless. Competitive prices, professionalism and easy to talk to, especially Thomas Frost, he is the best! We can’t say enough good things about this company, will recommend to all friends and family, and use their service again for all my moving needs.

I do not recommend this company

Patterson Moving advertises that they are different than other moving companies through their integrity, low prices and reliability. Unfortunately, our experience using their services did NOT live up to these advertised standards. EXPENSIVE. We were charged MORE than DOUBLE our quoted estimate. Our quoted estimate for the move was $1,380; the amount they billed us was $3,000. This amount was due upon completion of the move and they did not provide us with a itemized bill. UNRELIABLE. The move took nearly twice as long for two reasons that are the fault of Patterson Movers. At the beginning of the move we requested that they load the larger, heavier items first so that we could move the smaller things ourselves if necessary. First, they employed a mover who was not physically capable of moving our belongings. He was slow and could not carry heavy objects. He avoided the heavy pieces and frequently stopped to rest. In fact, they pulled him from our job because he was not able to do the work. Second, the movers were inefficient, and the first group of movers lacked experience in packing the truck. The movers failed to load the truck using its height and instead placed much of our belongings side-by-side on the truck bed. This inefficiency left a lot of our large heavy items not loaded in the truck, which meant the movers had to make a second trip to move the remaining pieces. To make it worse, when they were offloading our belongings, they were dragging, not lifting, our furniture. They broke our washing machine and some of our furniture. They also chipped the paint from the walls and trim of our newly painted home and dented a brand-new steel entry door. The manager/owner told us to use a magic eraser to fix the walls but this does not repair chipped paint, drywall, and trim. LACKING INTEGRITY. A person representing himself as the manager (who, based on their Yelp profile, appears to also be the owner of Patterson Moving) did show up on our job. He said the “owner” has a close relationship with the insurance company and promised to have his insurance company pay to fix our washer. He said he would file the insurance claim for us but over a month later this promise has been unfulfilled. The manager also promised to reduce our price to compensate us for the damage to our furniture, yet he will not even provide us an itemized breakdown of our expenses to demonstrate if the price reduction was given. Ultimately, the movers expected us to pay for their services before they left our house without evidence of an itemized bill for services. Before paying I asked for a bill for services and was told the manager would send something the next day after we paid. Their contract requires that you pay at the conclusion of their services and settle disputes later. As a result, we paid at the conclusion of their services, but they have been unwilling to settle disputes. We have called and emailed Patterson Moving many time

Do Not Use!!!

We scheduled a move for April 21st with brokers America Prime Movers for delivery on April 23rd at the earliest. We still have not received our belongings but also have yet to have anyone call us for an update or an indication as to when we should see our belongings again. My wife calls everyday, with promises to be called back with info only to have to call again the next day. She is bullied, harassed and brought to tears daily by these charlatans. Sam, who has promised repeatedly to call her back never does, he claims hardships of his and now has asked my wife to stop calling. Sam refuses to refund our money so we can just move on with our lives and forget our stuff but he refuses. When she asked who the movers are since no one will help or give us info she is given the name American Home Relocation and the inept or none existent customer service begins. She is brought to tears by the office staff, transferred to people that are never in the office, hung up on and lied to on a daily basis. She asked for a copy of our contract, nothing happened. When called and given “Jerry’s” number, some guy who supposedly is a supervisor he ignores or ask her to text him a reminder only for that to go unheard. After several days we have a copy of contract and still no idea when we are to receive our belongings. We are currently on day 43 with no property that we paid these thieves to move. We have yet to see our stuff here in Orlando. We were given American Home Relocation out of Carol Stream, IL by brokers America's Prime Movers. To contact as the brokers will not answer our calls anymore. DO NOT USE either of these companies...EVER!

Great New Company

I recently completed a local move with this company to include packing and an additional stop to pick up furniture. Throughout the entire process, I was very impressed with the communication and professionalism of Luis. He completed an in person walk through and a not to exceed clause which other companies did not do. The day of the move, he and his crew were helpful and treated my property with respect. I was hesitant to go with a new company initially, but I am very happy that I did. I would highly recommend Movers on the Way and Storage for any moving needs you may have.

Mixed Feelings

4 or 5 guys from Trinity Van Lines out of Phoenix arrived Very Late on the 2nd and final possible day of our move. With an already almost fully loaded truck

Dishonest and will overcharge you

HORRIBLE customer service. If you have any questions (or heaven forbid, any discrepancies), don't expect a call back until it's pretty much too late to do anything about it. On the front end, they estimated 1141 cu. ft. and ended up charging us for 1700. I took pictures and confirmed with the driver upon delivery that our stuff only went up to the 1500 mark. United Nation refused to acknowledge the clear PROOF that I had or refund us any money. Not only do I not know how they can get away with that, I don't know how they sleep at night. We were already "stretching" the budget to make this work and now we have broken the bank. They also claim to be a "moving" company and not a "broker", but our job was hired out to another transport company after I very clearly asked them up front to confirm with me that they had all of their own trucks and drivers and they said "yes". Very, very unhappy. This was the first and last time I will ever use professional movers. I have moved a lot (including overseas and back!) and this was, by far, the most stressful move I've experienced. See https://www.mymovingreviews.com/movers/united-nation-van-lines-10132 for more details from my experience.

Moving and storage

On September 2020 Summit Van Lines moved my 2 br apartment into their storage in ft Lauderdale On January 2021 they moved my furniture to Boca Raton . Upon delivery the following problems were noted. 1. My 6 upholstered dining room chairs were covered with moldy white substance 2. The base of my China cabinet was missing ( movers state they will look in warehouse for it) I filed a claim, had the chairs cleaned professionally at a $200.00 cost. Moving claim useless aggravation send all information requested twice in the end Summit offered to pay me $60.00 . Still no question about my real losses .Summit I am dissatisfied with your service and saying to future movers do no use this company they talk a good game at the beginning but if there's a problem you are left to handle it on your own.

Horrific moving experience

TERRIBLE COMPANY. They are NOT movers, but brokers so able to shed responsibility to the actual moving company even though the contract I signed was with them. They essentially hounded me until the contract was signed and payment was made. I eseentially had to do their jobs since nothing they promised was on time, including getting a window of time for pick (6 hours late) and delivery (6 hours late). Furniture was damaged and despite me trying to contact them, they are not responding to ANY emails. Estimate miraculously DOUBLED and the movers who showed up 6 hours late had the audacity to demand extra cash at 11 PM in the evening when they were finally done. COMPLETELY UNPROFESSIONAL.

Losses, breakage, furniture damage

Childs Movers moved me twice for the 1st move. All furniture went into temporary apt. on 1st move. Second move included items for 2 storage lockers. 8/12/2021 All furniture moved to apartment except 6 pc sectional furniture which went back to moving company warehouse, many boxes labeled for garage, many boxes labeled for shed, large wooden cabinet containing rubbermaid containers with lights and Christmas Decorations, 2 saw horses, 12' extension ladder, 5 ' wooden ladder, 5 army footlocker trunks, 5 large rubbermaid containers packed, 2 white chaise lounges, 4 trash cans and garbage can cart, laundry cart, 4 stack blue covered chairs, 4 white plastic chairs , train track wrapped in plastic, garage vice, bench grinder, 2 boxes with paints, one bag with XMAS Tree, large acrylic table, cooler in cabinet with outside lights packed inside, one box with shed planting things, red garage stool, large flower pot and damaged resin table. On 8/15/2020 All of these items were moved into 2 storage lockers. Onn 10/5/2020 move was made from apartment and large storage locker. There are 14 items missing ranging from on-replaceable Ravens Blankets chair

Horrible Experience. Found their ...

Filled out a Request for Quote through an online site for a mover to move a 4-bedroom move (estimated size of my belongings.) When Priority Home Relocation called me to give a quote I explained I needed a full 53 foot truck and that I would arrange for a local mover friend to shuttle my belongings from my home an storage locker 2 times into the 53 foot truck. They gave me a quote, based on my "inventory of items" description, "plus 170 boxes of miscellaneous". I sent pictures of the pallets, I confirmed in writing what I needed and why. They took my deposit of 1834 and on the day of the move showed up with a 26 foot truck (half what I needed). When I called to complain, the Manager said I had only booked HALF of a 26 foot truck. I was really upset and said "you've ruined my move" and she said "We can fix this, it's just going to cost way more" (paraphrase). I said that they had failed to provide me with the 53 foot truck dedicated to my belongings, and that I was cancelling because they had failed to perform. They refused to give me back my deposit. I ended up sleeping on the floor for a week, with my belongings packed up until a friend arranged an honest mover to move me - for 40 percent less than the quote for 1/4 of the move from Priority. Check out their F rating on BBB and Yelp reviews of countless victims! I hope and pray you find this review before they take your money and treat you like they did me!

Best Moving Company

This is a great company! I found it online and I was shocked by all of the things they can do for you! Not only did they helped me move my furniture,they also moved all my cable,internet and utilities from one place to the other. Best service I ever had!

A

A

Professional Packers and movers Patna

If you are looking for Patna packers and movers, then look no further. Abha packers movers Patna is a moving goods service in Patna that provides the amazing home shifting, car transport, and office shifting. Being the best packers company in Patna, Our movers packers Patna makes sure that your transportation is done with full safety and comfort. Abha movers and packers Address: C/O SUBHASH CHANDRA SINGH KRISHNA BHAWAN, Fraser Rd, behind Jagat Trade Center, Patna, Bihar 800001 Phone: 094302 50855 https://www.abhaprofessionalpackers.in/ https://cutt.ly/Zj4lY1K

Horrible Experience - DO NOT USE

The WORST of all moving experiences. Don't be fooled by the polite sales person quoting you - the quote is way low and will change on moving day. I insisted on adding more items to the moving quote because I didn't want any surprises on moving day. Even so, when they showed up a day late and hours past the time they were supposed to arrive, they still needed to double my quote. Not only that, they showed up with too small of a truck and had to make 2 trips. I had paid extra for a "straight through" delivery which meant they would load onto one truck and take it straight to my house without unloading at their storage facility. Nope. They had to reload at their storage facility. When the new truck arrived at our new home it was a disaster. EVERY piece of furniture was dented, scratched, broken or stained. The moving boxes were crushed with huge holes in them. Beware - your standard moving insurance will only give you 50% of the claim for that $2000 dresser that is completely scratched up becuase it is still "functional". I finally settled my claim 7 months later and am STILL waiting for payment. This is the WORST mover ever. DO NOT USE!!!

Horrible Experience

STOP!! You are about to make a terrible mistake. Under no circumstances should you entrust your move to Prime Relocation Services. They only are adept at extracting money from you. Once they have the cash in hand they will begin a move that will result in either 1. A very delayed shipment, or 2. Lost items, or 3. Damaged items. Or you may be lucky as I was and have all three happen! Don’t even bother checking in with their “customer service” if you have a problem. If they even bother to respond (not likely), all they will say is “we are working on it.” YOU HAVE BEEN WARNED.

Worst Company Ever!!!

Worst company ever!!! I am a single mother with 2 daughters and this was the worst company and worst experience I've ever had using a service!!! Considering we in a pandemic, times are very difficult already, but I am relocating for employment and depending on this company to follow through with the service they sold me. I gave them a down deposit of $1400 on my credit card. The total price was $3000 and I had budgeted $3800 after plane tickets to move me and my daughters. This company promised they would pick me up on within 2 days and NEVER even called me!! I cant reach a single person there and their customer service doesn't answer the phone.. ever!!! I called the original person I spoke to and he his voicemail said he was away in Washington DC for the presidential inauguration. This is absolutely Ludacris. The movers finally called me 2 days after my scheduled dates. The electric has already been turned off for an entire day. My daughters are tired and hungry and the movers arrive and when they had my items on the truck they charged me extra $3000!!!! I HATE THIS COMPANY AND URGE EVERYONE NOT TO DO BUSINESS WITH THEM! THEY HAVE CAUSE MY FAMILY PAIN AND SCAMMED ME SOO MUCH MONEY I DONT EVEN KNOW HOW I AM GOING TO PAY. It has been 6 days now and no one is calling me for delivery. I cant reach anyone. I don't even know if I am going to get my items. After doing some research I realized this company OPENED UP ONLY IN THE PAST 7 DAYS. THEY TOLD ME THEY'VE HAD 10 YEARS OF EXPERIENCE AND BEEN OPEN ONLY 1 WEEK. This company is a joke and this is the worst mistake of my life. Choose anyone else but them!!

Surprisingly Great Experience

I recently needed to move from Tennessee to the Texas Hill Country and decided on Brightline Moving and Storage. They really came through for me and I had no issues other than they forgot one small item which they immediately shipped the next day. Price was as quoted and delivery was on time as promised.

Dont use these thieves

This outfit is a joke. This is a clown operation and a con job. I would call them "CARNIES" but that would give carnies a bad name. Children would do a better job. We started with a quote of 2100.00 and ended up paying 4000.00. We were told while the truck was being loaded that the cubic foot estimate was low and we would need to pay additional money immediately then we were told that it is customary to pay the movers a 10% tip in cash. We were then charged for storage because we changed our destination and the movers didn't have a route close to our new destination in the time frame even though our new destination was much closer to the warehouse. The movers are very unprofessional as they load and unload wearing flip flops. We only received half of our belongings and now the company wants us to accept $50 as a good faith payment whatever that means. Many items we lost were irreplaceable. The furniture that did make it had many legs and wheels that were broken or missing. There was additional damage to dressers and an entertainment center. The tubs were broken. The boxes were clearly repackaged as items were in pieces in different boxes and the boxes were retaped with different color tape. We lost dress clothes and shoes, a brand new toaster oven still in the original box, a ninja professional blender, 2 cured cast iron skillet, my dead father's American flag, collectible mixing bowls among too many other items to mention.

They made the process so easy

My family used Planet Van Lines during a very tumultuous time in our lives and couldn't be happier with the service we received. My mom broke her hip after retiring to Arizona for only two years, and now she can't take care of herself and has to move back home to Texas. I was worried that the stress of dealing with a moving company would only add to her troubles. She called after they took her things and raved for 20 minutes about how kind and courteous the movers were before she even mentioned her hip. I can't possibly thank this company enough for making a tough transition much easier.

Call them for a smooth relocation

Without any problems, my relocation was done fast and safely. They have very polite representatives, the movers are hardworking and their fees are very reasonable. That is all you have to know about Planet van lines. They serviced my move from Utah to Oregon in record time and I must commend them for their good work and recommend them to everybody. All of my stuff arrived in great order. I found not even a scratch on any of my belongings and I salute Planet van lines for their purely professional service. The pricing was also quite cost effective and this helped me as I was on a budget. If you need a professional mover don't panic, just call them.

Do NOT use A and M Movers

At loading they tried to come a day later than agreed. They tried to charge extra for volume and I had to argue about how to figure the cubic feet of their truck. At delivery they tried 3 different ways to charge extra and ended up literally driving away before finishing because I was not giving in to their extortion attempts. Now my parents are opening boxes to find fine dishes broken that were wrapped in bubble wrap. Also furniture was wrapped in thin black plastic instead of padded blankets. Very disappointed and a terrible experience.