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Enterprise Relocation Services Inc

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1.9(2) Reviews
Accuracy of Estimate 1.0
Moving Services 2.5
Packing Services 3.0
Professionalism 1.0

0% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 1847246

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Enterprise Relocation Services Inc Location

Address

Enterprise Relocation Services Inc
6180 Atlantic Blvd
NorcrossGA 30071 USA


Contact Info

Phone: 770-630-4313
Fax: 770-326-6292



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Reviews

No Photo B
August 18, 2015

1.2

Complete Shysters

In April 2015 I on-boarded with Enterprise Relocation Services for my July 2015 move from Michigan to Texas. Neil, the Sales Representative was very nice in the beginning, very accommodating, and gave me a reasonable quote compared to some other companies I looked into. They had almost no bad reviews and touted a BBB rating of an A (which they are NOT accredited by the BBB) That’s where the “fairy tale” ended, or began I guess as there is always an evil monster\Grinch\ogre\etc in those stories, and this tale was no different. Oren, the owner and person in charge of the moves, is somebody I hope to never cross paths with again as he is rude, arrogant, demeaning, and COMPLETELY unprofessional. They missed my pick up date by 2 days causing me to miss my fligh, then showed up at my home at 11:00 PM to take a look at what I had and did not actually load my items until 3:30 PM the following day. They upped my quote by close to $1,000 and then took 17 days to deliver my items after I was told 4-6 days when I signed with them. Most of the boxes were smashed on delivery, and my furniture badly scratched and nicked. There is much more to this review, but this site will not hold the full rant.... the Cliff Notes version? I have moved numerous times in my life, and I can adamantly say this was the absolute worst experience I have EVER had. Moving across the country is stressful enough, but then to be a victim of predatory sales tactics and treated with the utmost disrespect by Enterprise Relocation Services is inexcusable. If you too would like to have THE worst move experience of your life, sign a contract with these shysters; I wouldn’t let my worst enemy sign with this company.

Origin : Ann Arbor, MI
Destination : Dallas, TX

Quoted Price : $2,396.55
Actual Price : $3,636.50

No Photo Stephen
June 23, 2015

2.5

Bad Company--Horrible Customer Service ...

Do not ever use this group--Neil did not do his job to accurately assess the move in terms of what was being transported. The driver is mad at the world and will yell as the customer and demand things. This organization's communication is non-existent--there is no follow through by anyone and I get the driver telling me that he instructed his sales person to not call me or return any emails--worst experience ever. The only bright spot was that the packing and loading was done with care. The crew were very hard working--no debating this fact.

Origin : Salem, WV
Destination : Indian Harbour Beach Florida

Quoted Price : $3,600.00
Actual Price : $5,500.00


Entity Type: Carrier
Operating Status: Not Authorized
Out of Service Date: None
DUNS Number: -
Power Units: 1
Drivers: 2
MCS-150 Form Date: 6/26/2012
MCS-150 Mileage (Year): 20,000 (2009)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
6180 Atlantic Blvd Norcross, GA, 30071
Phone: 770-630-4313
Fax: 770-326-6292

Mailing Address:
6050 Peachtree Pkwy 240-206 Norcross, GA, 30092

Last Updated Date: November 28, 2013

Property Passenger Household Goods Private Enterprise
CloseCloseTickCloseClose

Authority

Type Common Contract Broker
Status Inactive None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $750,000 Yes No

Authority History

Subno
Auth TypeHousehold Goods Common Carrier
Original ActionGranted
Original Action Dt.02/11/2009
DispositionRevoked
Disposition Dt.03/27/2013

Revocation

Auth TypeCommon
1st Served Date02/22/2013
Effective Date03/27/2013
ReasonInvoluntary Revocation

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierProgressive Mountain Insurance Company Of Ohi
Policy/SuretyCA 2488006
Posted Date11/21/2013
Converage From and To$0 - $750,000
Effective Date11/20/2013
Cancellation Date

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierCanal Insurance Co.
Policy/SuretyPIA04512500
Converage From and To$0 - $750,000
Effective Dt. From and To 04/15/2010 - 03/21/2013 Cancelled

Insurance Address

CarrierAmerican Southern Insurance Co.
Auth
Address3715 NORTHSIDE PKWY,PO BOX 723030 ATLANTA, GA USA 30339
Telephone404-266-9599
Fax404-266-8327

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 3 6 0 0
Out of Service 0 0 0 0
Out of Service % 0 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
3/15/2011 - - Non-Ratable

Unsafe Driving

MeasurePercentileThreshold
00%
65%

Vehicle Miles Traveled (VMT) : 0
VMT Year : -
VMT Source : -
Average Power Units (APU) x Utilization Factor (UF) : 1
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
3< 3 insp. w/viol.65%

Relevant Inspections : 6
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 2
Total Hours-of-Service (HOS) Compliance Violations : 4

Driver Fitness

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 6
Total Inspections with Driver Fitness Violations : 0
Total Driver Fitness Violations : 0

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 6
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
0.33< 5 vehicle insp.80%

Relevant Inspections : 3
Total Inspections with Vehicle Maintenance Violations : 1
Total Vehicle Maintenance Violations : 1

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 1
Vehicle Miles Traveled (VMT) : 0
VMT Year :
VMT Source :
Average Power Units (APU) x Utilization Factor (UF) : 1
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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