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Family Movers Express LLC, Raleigh NC 27615 - USDOT 2436284

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Family Movers Express LLC 
90% Recommended
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Here you'll find all the moving reviews, ratings, complaints, and customer testimonials you'll ever need for Family Movers Express LLC. If you have used this moving company in the past and you wish to share your moving experience, Write a review on Family Movers Express LLC

Overall Reviews Rating  
 
4.4/5
based on 21 Review(s)

 Accuracy of Estimate
 4.3
 Moving Services
 4.4
 Packing Services
 4.5
 Professionalism
 4.4

Membership(s) & License Info.
Member of AMSA :Yes
Member of BBB  :Yes
Is a ProMover ?  :Yes
License Info.:US DOT # 2436284
ICC MC # 860107
NCUC# C-2566
Insurance:On file: $1,000,000
Required: $750,000
Year of Estd.:5/1/2012

Hours of Operation
8AM - 7PM EST . OPEN 7 DAYS A WEEK
Payment Options
All Major Cards Accepted.

Address
Family Movers Express LLC
3208 Spottswood st #101
Raleigh, NC 27615
USA
 Contact Info.
Phone: 919-650-4610
Url: www.familymoversXpress.com

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great workers
I wish to express my extreme satisfaction with the team of two men who moved our belongings February 2, 2018. They were expedient, friendly and very efficient. Each worked tirelessly and we were delighted right from 'start to finish'. The final cost was less than the estimate which was awesome. Prior contact was made to confirm the moving date and to answer any additional questions. I fully recommend Family Movers Express for your moving needs

Marlene
Reviewed on: 2/7/2018

Compliment
 5.0/5
  • Origin : 27615
    Destination : 27587
  • Quoted Price : $450.00
    Actual Price : $440.00

I Would Recommend Them to ANYBODY...
So I called and a gentleman picked up his name was Nick I think and I asked for a quote, I told him the details of my move and he was able to do it, he was relatively cheaper than everybody else because I checked everybody else and they were quite expensive, but he was able to do it for a really good price. They called the day before just to make sure I still wanted the service, I didn't have to pay anything upfront, they even have a website where you can keep track of everything. He called me and I confirmed that I was moving on that day and when they arrived, they came it was two guys and everything was out of the house within an hour, I wouldn't say anymore than an hour and I was in my new apartment within like 2 hours from them getting there so I didn't really pay as much as I thought I would be, but they're great. Very professional, very careful with the things and it was a super hot day. They did really well.

Jakenya
Reviewed on: 8/17/2017

Compliment
 5.0/5
  • Origin : Raleigh, NC
    Destination : Raleigh, NC

It was a Good Service
Took two hours to load and when gets to destination took about three and a half hours, but we were charged for five hours.

Gilda
Reviewed on: 6/6/2017

Compliment
 3.8/5
  • Origin : SANFORD, NC
    Destination : CALABASH, NC

Good job
They did a good job. They took all the boxes very nicely. A very small kid couldn't lift some of the heavy boxes, so I had to.

Vinodh
Reviewed on: 9/8/2016

Compliment
 4.0/5
  • Origin : Morrisville, NC
    Destination : Cary, NC

It was pretty easy and smooth. It was ...
It was pretty easy, pretty smooth. They came on time. They took care of our furniture. Overall, it was a good experience.

Prasun
Reviewed on: 7/28/2016

Compliment
 4.8/5
  • Origin : Morrisville, NC
    Destination : Apex, NC

It was a very good experience.
It was a very good experience. It was time consuming, but not their fault, we had a lot of stuff to move. But they did a very good job, the guys that came were very personal, polite, professional, so it was a very good experience all in all.

Alice
Reviewed on: 7/1/2016

Compliment
 5.0/5
  • Origin : Durham, NC
    Destination : Durham, NC

Reasonable priced.
Reasonable priced. Delivered as advertised.

Joseph
Reviewed on: 6/8/2016

Compliment
 4.0/5
  • Origin : Chapel Hill, NC
    Destination : Greensboro-high Point-winsto, NC

They were over an hour late, but the ...
They were OK. They kinda beat up my staircase walls going up and they broke something. But they did replace--they did fix the damage done to the house. I'm still waiting for the reimbursement back for the item that they broke. Other than that, they were nice.

Anonymous
Reviewed on: 4/5/2016

Compliment
 3.5/5
  • Origin : Morrisville, NC
    Destination : Cary, NC

Chapel Hill
We just finished our move in chapel hill. We had Correy and John.%0d%0aThey came prepared with all the tools, and blankets as promised. We did have a piano that we thought would give the movers a hard time. We were wrong. They moved our piano, and everything went great

Claire
Reviewed on: 1/29/2016

Compliment
 5.0/5
  • Origin : 27615
    Destination : 27587
  • Quoted Price : $1,300.00
    Actual Price : $1,200.00

No problems here
I had Mike and Chris as my crew. They moved me with no problems. I didn t have much anyway but had movers in the past that managed to make a mess out of everything. These guys were careful, wrapped everything with blankets, used plastic for my mattress/box springs and couch, and it just seemed like they know what they re doing. It was obvious they do this everyday. Definitely not temps or day laborers. I have recommended to my neighbors already.

Richard
Reviewed on: 10/8/2015

Compliment
 5.0/5
  • Origin : Chapel Hill NC
    Destination : Chapel Hill NC
  • Quoted Price : $850.00
    Actual Price : $500.00

Moving is not fun in the rain
We had to move due to some water damage that happened because of this rain. I called family movers on Saturday night thinking I 'll get an answering machine. To my surprise Jane answered the phone and was very helpful from the beginning. On Sunday morning I had 8 guys!!!!!!!!!! move me out in about an hour. I could not believe how quickly everything was in the truck. The guys were not even mad that they had to work on Sunday. Everything was taken to their storage, and once we do d out where we re going to go they love moving it in again. I m glad I called them.

Cindy
Reviewed on: 10/4/2015

Compliment
 5.0/5
  • Origin : Cary NC
    Destination : Alex NC
  • Quoted Price : $500.00
    Actual Price : $480.00

Good Workers, No Damage
I had Family Movers Express move my parents from Chapel Hill to Cary. Due to the fact I m overseas I was expecting this to be very difficult. My parents are in their 80s. I spoke to Mary at the local office who made the whole thing seem too easy. The 4 movers showed up on Monday packed everything, including plates, clothes and socks, and moved my parents to the new place. I must say I don t hear my mother too often say se was pleased so I was expecting some complaint just due to the stress of moving. I m not sure what these guys did, but my parents were very happy. I guess the fact that one of the movers were from the same place as my parents helped also. Highly recommended. Thank you

John
Reviewed on: 10/2/2015

Compliment
 5.0/5
  • Origin : Chapel Hill NC
    Destination : Cary NC
  • Quoted Price : $1,300.00
    Actual Price : $1,300.00

Good to go
From the time these guys came to my house I had a good feeling. Chris and Walter was my crew. They arrived on time at 8:30am, and moved me locally in Wake Forest. I went from close to capital blvd to storage. As promised all the items including my upright piano was wrapped with blankets in the house. Walter actually was more experienced, and showed me why the items are wrapped that way. They truck was clean, and swept, they loaded my truck, and we drove to the new place. To my surprise I learned they offer free storage for 30 days for all moving clients. The self storage facility was nice enough to let me out of the contract there, so everything was taken to their storage facility. Two weeks later, I called and they delivered everything, and set it up. I have no complaints at all, and will definitely use them again

Michael
Reviewed on: 9/29/2015

Compliment
 5.0/5
  • Origin : 27587
    Destination : 27587
  • Quoted Price : $800.00
    Actual Price : $800.00

Move went great
I had Family Movers Express move us from Garner to Clayton. They arrived at 9am as promised, and worked non-stop till the truck was loaded. The guys were very well mannered, and didn t even ask for water. I was pleased mostly because of the attention they paid to my piano, as I was nervous about its weight. It turns out they do this every day, and of course with the right equipment it seemed easy.%0d%0aWhen we go to our new house in Clayton, they unloaded, set everything up, put our beds together, and even cleaned up after themselves. All the used boxes were taken away, and left my place clean. I promised Mike, Joe, and Chris I will post this since they did an awesome job. Thanks guys

John
Reviewed on: 9/28/2015

Compliment
 5.0/5
  • Origin : Garner NC
    Destination : Clayton NC
  • Quoted Price : $1,500.00
    Actual Price : $1,300.00

They were affordable and wrapped ...
They did a good job. They were fine. It took almost four hours to load everything in my house and then they had to take it up three floors ... It only took them three hours to unload it. With the travel time I had to pay them for eight hours, it worked out good. ... I had no problems.

Anonymous
Reviewed on: 7/24/2015

Compliment
 4.8/5
  • Origin : Clayton, NC
    Destination : Clayton, NC

They were efficient and superb packers.
They were efficient and they packed everything superbly, unloaded and set up without any problems. They were a little bit late in arriving ... But other than that everything was good.

Benny
Reviewed on: 7/16/2015

Compliment
 4.2/5
  • Origin : Clayton, NC
    Destination : Eagle Rock, NC

Worst moving experience ever with ...
As if moving isn't stressful enough, this company has horrible business ethics, zero professionalism, and are degrading to women. My husband and I were moving from a 2200 sq. foot home to another home about 5 minutes away. It took 3 guys over 11 hours to do this move, which is absolutely ridiculous for the amount of furniture we had (0 couches, only 2 bedroom suits and the rest were boxes)!!! The movers talked us into buying lunch for them both days, only to have of the (slow and obese) movers one throw his lunch up on the side of my house. There is nothing nice I can say about the owner or this company. The owner repeatedly called during our closing and would not take payment over the phone. He is a horrible man and yelled at my 75 year old mother-in-law calling her awful names. I would not recommend this company to my worse enemy!! We were pressed for time, all of the other movers were booked, so we picked this firm which gave us the cheapest quote. I guess you get what you pay for, these guys are crooks.

Ecw
Reviewed on: 6/2/2015

Complaint
 1.5/5
  • Origin : Durham, NC
    Destination : Durham, NC
  • Quoted Price : $115.00
    Actual Price : $1,700.00

No slack time at all!
They were excellent. They worked quickly and got the job done, there was no slack time at all. So that meant time is money, and they understood that. They did a very good job.

Berkley
Reviewed on: 4/29/2015

Compliment
 5.0/5
  • Origin : Wake Forest, NC
    Destination : Wake Forest, NC

Honest and they took care of ...
I had a very good experience with them they are very honest and they took care of the moving. ... They moved in a proper way. In short I would say they provide a good service.

Anonymous
Reviewed on: 4/13/2015

Compliment
 5.0/5
  • Origin : Cary, NC
    Destination : Cary, NC

All good here
Mike and Mo moved me today from Raleigh to Cary. They were a little late but wrapped all my furniture perfectly with blankets as promised by the office. They just finished unloading and I m happy mostly because there s no damage but also because it cost me less than planned.

Derrick
Reviewed on: 2/20/2015

Compliment
 4.0/5
  • Origin : Raleigh NC
    Destination : Cary NC
  • Quoted Price : $750.00
    Actual Price : $632.00

Broke my desk and granddaughter's ...
They dropped my computer desk and broke it.The dresser for my granddaughter's bedroom set, I don't know what they did but they broke the leg off the bottom of that I don't know if they were pushing it and they should have picked it up or what..

Anonymous
Reviewed on: 12/3/2014

Complaint
 3.0/5
  • Origin : Benson, NC
    Destination : Smithfield, NC

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