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  Home > Moving Companies > Illinois > Chicago > Family Moving & Storage Inc

Family Moving & Storage Inc, Chicago IL 60639

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Family Moving & Storage Inc 
96% Recommended
7,514 Views 

Here you'll find all the moving reviews, ratings, complaints, and customer testimonials you'll ever need for Family Moving & Storage Inc. If you have used this moving company in the past and you wish to share your moving experience, Write a review on Family Moving & Storage Inc

Overall Reviews Rating  
 
4.6/5
based on 89 Review(s)

 Accuracy of Estimate
 4.6
 Moving Services
 4.6
 Packing Services
 4.6
 Professionalism
 4.5

Membership(s) & License Info.
License Info.:ILCC# 143263
Year of Estd.:1/1/2012
Address
Family Moving & Storage Inc
4545 W. Homer St
Chicago, IL 60639
USA
 Contact Info.
Toll Free: 888-678-1555
Phone: 773-235-6683
Fax: 888-678-1557
Url: http://www.chicagofamilymoving.com/

Hours of Operation
Monday to Friday 9:00 A.M to 6:00 P.M Saturday 9 A.M to 2 :00 P.M
Payment Options
Visa, Master,Discover and Cash

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On time, efficient and seemingly ...
Solid crew! They did fast work and we're polite, helped me pack up the last of my apartment before loading up the truck and did a great job with the actual move. Overall the move was great. 100% worth the money.

Richard
Reviewed on: 8/31/2018

Compliment
 5.0/5
  • Origin : Chicago, IL
    Destination : New York, NY
  • Quoted Price : $1,400.00
    Actual Price : $1,430.00

Family moving are awesome and super ...
On the day of move movers showed up early, took really good care of our things, and absolutely could not have been nicer. I would definitely use them again.

Gary
Reviewed on: 8/10/2018

Compliment
 5.0/5
  • Origin : Indianapolis, IN
    Destination : New York, NY
  • Quoted Price : $1,300.00
    Actual Price : $1,330.00

Thank y'all for your work.
This was my first time using Family Moving and I will never move without them again. These guys are real pros, they don't try to take advantage of you and they don't take any shortcuts with your personal items. Everything was carefully wrapped and packed and they were done and gone in three hours. Also super nice and friendly guys. I will definitely be using this company again.

Zachary
Reviewed on: 5/27/2018

Compliment
 5.0/5
  • Origin : Beach Park, IL
    Destination : Cheyenne, WY
  • Quoted Price : $1,500.00
    Actual Price : $1,530.00

I appreciate their customer service!!
First, they had easy, upfront rates with no hidden charges or extra fees. Second, they called us the day before to confirm. The day of the move they showed up 15 minutes early and had everything needed for safely moving and wrapping our furniture. We were moving from an apartment into a two story house. They handled the stairs with no problems and were great in assisting with putting things back together. Nice to see that they take that much care. I will use them for my next move.

John
Reviewed on: 4/15/2018

Compliment
 5.0/5
  • Origin : New Lenox, IL
    Destination : Dallas, TX
  • Quoted Price : $1,200.00
    Actual Price : $1,210.00

Family moving and their team were ...
They were flexible with my timing and dates. The quote I received was nearly half the price of other competitors. These guys showed up a bit early and were eager and ready to go. The move was done in slightly less time than estimated and my furniture arrived without a singly scratch. Great job, guys! I'd recommend this company to everyone.

Daniel
Reviewed on: 4/5/2018

Compliment
 5.0/5
  • Origin : Oak Lawn, IL
    Destination : Lewes, DE
  • Quoted Price : $1,400.00
    Actual Price : $1,425.00

Thank you so much for taking the ...
Family moving exceeded my expectations on all fronts, they called when they said they would, were quick to respond, arrived early, were professional, took great care of my things and very efficient with their time. I couldn't have asked for a better crew. I would recommend them to anyone.

Travis
Reviewed on: 4/1/2018

Compliment
 5.0/5
  • Origin : New Lenox, IL
    Destination : Cheyenne, WY
  • Quoted Price : $1,250.00
    Actual Price : $1,270.00

Do not use this company!
We used this company on March 18. 2018 to unload a few pieces of furniture from a truck. They were almost 2 hours late! We were lied to about the status of their arrival and never received an apology or a refund of the travel time part of the cost.

Lesa
Reviewed on: 3/31/2018

Complaint
 2.8/5
  • Origin : Paletine
    Destination : Paletine
  • Quoted Price : $180.00
    Actual Price : $180.00

Best Moving Experience!!!
Best movers I've every worked with. Family moving crew worked fast and were very efficient. Very hard workers who want to ensure they get the job done right. %0d%0aThey were very clean and made moving a breeze. I highly recommend these guys anytime you need to move. I would definitely use these guys in the future.

Anonymous
Reviewed on: 3/15/2018

Compliment
 5.0/5
  • Origin : Beach Park, IL
    Destination : Edison, NJ
  • Quoted Price : $1,800.00
    Actual Price : $1,810.00

Excellent service!!!
These guys moved me across town yesterday, and I was thrilled with how easy and quick it was. They gave me a quote quickly and stuck to it, no hidden anything. They got the whole thing done in 2 hours, very cheerful and professional. This was so much less painful than I thought it would be, and the stress it took off my shoulders made it 100% worth the money. I highly recommend and will call them again next time I move.

Omar_Olson
Reviewed on: 3/9/2018

Compliment
 5.0/5
  • Origin : New Lenox, IL
    Destination : Lewes, DE
  • Quoted Price : $2,210.00
    Actual Price : $2,220.00

They were fast and efficient
Extremely friendly and courteous guys. Their customer service was A+ as well as their personalities. You will definitely have no problem with these guys as they are ready and willing to do their job with no fuss. They came early and accommodated to the situation. I will be sure to save their contact information and recommend them to any and everybody that I know!

Vincent
Reviewed on: 3/4/2018

Compliment
 5.0/5
  • Origin : Phoenix, AZ
    Destination : San Jose, CA
  • Quoted Price : $1,500.00
    Actual Price : $1,530.00

They made my move easier.
We had a great experience with Family Moving. Their communications before and after the move were very good, clear, and informational. The movers showed up on time, with all the right equipment and quickly began working. They wrapped and packaged all our large items with care and were extremely professional throughout the entire move. Nothing was damaged or broken. I would recommend this company to others looking to for a moving service. I will hire them again.

Vaughn
Reviewed on: 3/2/2018

Compliment
 5.0/5
  • Origin : New Lenox, IL
    Destination : Edison, NJ
  • Quoted Price : $2,200.00
    Actual Price : $2,215.00

Professional movers!!
The movers arrived when they said they would. And efficiently packed and loaded up our stuff. They cheerfully dealt with a narrow steep stairway in our apartment. Thank you, Family moving for making the move as painless as possible.

Thomas
Reviewed on: 3/1/2018

Compliment
 5.0/5
  • Origin : Palatine, IL
    Destination : Dallas, TX
  • Quoted Price : $1,400.00
    Actual Price : $1,430.00

THE BEST MOVERS EVER!
Friendly, flexible, fast and super fun. I've moved many many times and never did I enjoy myself as much as with Family movers and their crew. They were prompt, efficient and extremely flexible. No matter what challenges were presented during the move they were overcome easily at a very reasonable cost. Highly recommend.

William
Reviewed on: 2/25/2018

Compliment
 5.0/5
  • Origin : Beach Park, IL
    Destination : Brooklyn, NY
  • Quoted Price : $2,200.00
    Actual Price : $2,250.00

Best moving experience I've ever had.
These guys were amazing. They were genuinely concerned about my belongings and took great care to make sure I knew what was going on at all times. I will use them again in the future and recommend them highly. Thank you Family Moving.

Randy
Reviewed on: 2/20/2018

Compliment
 5.0/5
  • Origin : Indianapolis, IN
    Destination : Chandler, AZ
  • Quoted Price : $2,600.00
    Actual Price : $2,645.00

Professional moving company!!
We had a great experience with Family moving. Everything was laid out clearly, priced as discussed, and professionally followed up. They were quick to get things rolling, had a courteous staff for both the meeting and the move. They packed everything with care, disassembled and reassembled everything well. Were on time and stayed on time through out the day. I would highly recommend them.

Ron
Reviewed on: 2/16/2018

Compliment
 5.0/5
  • Origin : New Lenox, IL
    Destination : New York, NY
  • Quoted Price : $1,800.00
    Actual Price : $1,830.00

The movers were professional, quick, ...
Family Movers did a great job at a great price, and my wife and I could not be happier with the way the move went. I highly recommend them.

Robert
Reviewed on: 2/15/2018

Compliment
 5.0/5
  • Origin : Oak Lawn, IL
    Destination : Secaucus, NJ
  • Quoted Price : $1,820.00
    Actual Price : $1,865.00

Trustworthy
For long distance moving it is important to get a trustworthy company with honest workers that would help you in that important moment of your life. My family and I moved and even though it was an emotional and hard moving process, the company made sure to make our moving smooth and professional. I have to say that the price was reasonably low; the service on the highest level and our satisfaction is still present. Family Moving Storage Inc is really the best.

Caseyamador
Reviewed on: 1/29/2018

Compliment
 5.0/5
  • Origin : Chicago, IL
    Destination : Saint Paul, MN
  • Quoted Price : $2,800.00
    Actual Price : $2,800.00

DO NOT HIRE THESE GUYS! THEY WILL TAKE ...
I hired Family Moving to help me move from one apartment to the next. I requested 3 guys and they came 45 mins early which was great...but they reeked of marijuana. The move took 2 hours longer than expected and a majority of the time was spent at my old place where the guys weren't moving many boxes. I caught them standing around a lot waiting for boxes to come to them. I helped move a ton of boxes and finish organizing where everything went in the truck. Overall the move out of my old place was slow and made for the guys to crunch to get things done at my new place. Which normally is fine and in the moment was fine to me. After the fact, I noticed that several of my antique and fragile furniture and boxes were damaged, along with the floors in my new apartment. I specifically called out these items to the guys and asked them to be careful with the items. I saw one of the guys drop a box that contained kitchen items...later discovered broke plates. And then my antique dresser was broken...the side of it is split about 6 inches up from the bottom, all the way through the wood wall. I get it that things get broken during a move but I was disappointed to find the items these guys wrapped in blankets and moved for me were broken. I caught a couple of the guys standing around not moving furniture several times and was disappointed by this as I was paying them by the hour and was moving boxes myself. I suggest the guys take their time and listen to the client and not drop boxes. I was very clear from the beginning with my expectations and accommodating throughout the entire move. I will probably consider another company to help me move next time. My advice to those who read this, do your research on each and every moving company. Don't go with one because the price is less than others. Update: they have offered me a settlement of $23 after I spent nearly $800 to hire them. They don't take into consideration how much it costs to replace a dresser, bookcase, broken lamp, broken dishes and damages to my apartment floors. I asked for a full refund, which I think is fair, and they offered me a low ball settlement. What a joke! DON'T HIRE THESE GUYS!

Corey
Reviewed on: 1/17/2018

Compliment
 1.5/5
  • Origin : Chicago, IL
    Destination : Chicago, IL
  • Quoted Price : $500.00
    Actual Price : $737.50

Would certainly use these guys again.
The movers were incredible. They showed up on time and worked their butts off. They unloaded a 16' truck into our third floor apartment being incredibly careful.

Clifton_Smith
Reviewed on: 12/31/2017

Compliment
 5.0/5
  • Origin : New Lenox, IL
    Destination : Newark, NJ
  • Quoted Price : $1,900.00
    Actual Price : $1,950.00

I would recommend them to anyone and ...
Family Moving saved me a lot of hassle! They are very professional and work diligently, while taking extreme care of all my belongings.

Reynaldo
Reviewed on: 12/28/2017

Compliment
 5.0/5
  • Origin : Chicago, IL
    Destination : San Jose, CA
  • Quoted Price : $3,100.00
    Actual Price : $3,270.00

A great moving company and one I would ...
Family Moving was so helpful and had great communication. They were efficient, personable and were all full time employees that obviously knew each other well as they worked so well as a team. A moving company I would always recommend.

Terrence
Reviewed on: 12/21/2017

Compliment
 5.0/5
  • Origin : Chicago, IL
    Destination : Dallas, TX
  • Quoted Price : $2,100.00
    Actual Price : $2,150.00

Thank you for the peaceful move.
My experience with these movers made me to agree that they are really good. I thought that they were just like other bunch of lazy folks that work in other moving company when I first hired them. However, they are powerful, courtesy and work with unmatched demeanor. Nothing was damaged in my move with them which is a sign of professionalism in service. Due to the fact that I have oodles of stuffs I wanted to move, I thought that I will need extra storage unit. But, they guys from Family Moving came with big truck that accommodated the entire stuffs ones without no need for storage unit. The move was timely and peaceful.

John
Reviewed on: 12/12/2017

Compliment
 5.0/5
  • Origin : Chicago, IL
    Destination : Lexington, KY
  • Quoted Price : $2,310.00
    Actual Price : $2,490.00

LOVED these guys!
We moved into a house in Wilmington with over 30 stairs. The crew stayed energetic- bounding up the stairs at times, I kid you not!-and well mannered and pleasant the entire long day. I don't remember the leader's name, but he was organized, pleasant and helpful. I was really impressed with the this crew! Setting the move up over the phone was easy. The sales rep was a huge help with some of my questions and concerns. I highly recommend these guys!

Alan
Reviewed on: 12/10/2017

Compliment
 5.0/5
  • Origin : Chicago, IL
    Destination : Wilmington, DE
  • Quoted Price : $2,410.00
    Actual Price : $2,550.00

Trustworthy!
These guys are great. I've used them on long move. Very efficient and hard working, and I felt very comfortable with them handling all of my stuff and they were super nice too. I will definitely use them again when/if I decide to move again and I would recommend to anyone moving long or short distances.

William
Reviewed on: 12/5/2017

Compliment
 5.0/5
  • Origin : Chicago, IL
    Destination : Charleston, WV
  • Quoted Price : $2,300.00
    Actual Price : $2,410.00

Good job
Great job on both ends. Moved my stuff from IL to California. They were quick, reasonably priced and did exactly what they promised!

Stanley
Reviewed on: 11/27/2017

Compliment
 5.0/5
  • Origin : Beach Park, IL
    Destination : Los Angeles, CA
  • Quoted Price : $2,200.00
    Actual Price : $2,280.00
View all Reviews of Family Moving & Storage Inc

We are a Chicago moving company with 23 years of professional moving experience. With such vast experience we really know what works and what doesn’t. We proudly announce that we have an outstanding record of customer satisfaction. Hiring a professional moving company versus hiring friends or kids who live down the street, makes all the difference in how your valuable possessions arrive at your destination. Our services include residential, commercial, local, long distance, and storage services.

We offer cost effective approach residential, commercial, and specialty moving. As part of our local moves we offer: guaranteed flat rates; full and partial packing; long and short term storage; storage in transit; disassembly and reassembly; and, piano and other large item moves.

Unlike residential move, a commercial move requires the expertise of delicate handling of equipments like computers, communication systems, fax machines, electrical equipment, office desks, cabinets, and returns. Various other elements are also considered while organizing a commercial move. They are lease expiration, work schedule, building and security restrictions. Our consultants will work with you in an efficient manner to save you loss of productivity that is usually associated with moving a business.

We understand clearly the fact that your belongings are valuable, priceless and irreplaceable. Our storage facilities are state of the art and offer highest level of excellence in their services. Long and short term storage options for all-size units are available. Fire safety precautions, 24-hour surveillance system, and alarm are some of the features of our facility. Our prices are competitive and we give first one month free storage for long distance and international moves.

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