Flat Rate Moving & Storage, LLC

I got what I paid for, they were the ...

I got what I paid for. They were the lowest bid, and that's what I got. Everything got up over there. Not so much damage, My wife and I are disabled and they said they would bring someone extra to help. They didn't really do that they just picked it up wrapped it up and brought it over and dropped it off. their boss was calling them to hurry up we have someone else. the other companies were charging so much more so I couldn't go with them and now I know they were charging more because they would do the whole job of packing it up and moving it and unpacking it. That wasn't made clear to me that when they got up here they wouldn't unpack us. They put my bed up which was nice, well sort of put my bed up but I'm still looking for some parts.

They did a really good job.

It was good. It was good. They were great.

Couldn't be more pleased!

They were wonderful, they had it all together, they knew exactly what to do. They didn't mess up any of the furniture. They were on time, they put everything up, they went over and beyond - we couldn't be more pleased!

I didn't have any major issues with my ...

No big damages and the delivery was smooth, so I didn't have any major issues. ...I would recommend them.

They were the most professional ...

It was pretty smooth. We enjoyed it, they were the most professional out of, you know, all the other companies that came - came by to our house to do an on-site quote. They were by far and away the most professional, at least like the sales guy, he was really good. Nothing was broken throughout the move, they got all of our stuff and our furniture and boxes over really quickly once we told them our final address. So we were, we were happy.

They were accommodating and patient ...

It was good ... They showed up on time to do the pick up. They came prepared. Everything was packed up in time and out within the window of time that was allocated to me by the building. In terms of delivery, everything was done according to plan. They pretty much delivered it the day they were gonna deliver it and they were very accommodating because they were moving my stuff to New York City and the city can be quite a pain ... They were very accommodating about the fact that someone else was moving in at the same time and they were very patient and all that. So it worked out pretty good.

Impressed with their services

Very good. Everything went well. They were very careful with everything. Their pricing was reasonable. I mean, it was a flat rate so I already knew what I was going to pay. I received all the services that I requested. If my friends and family are moving, then I would recommend them. Packing was done to my satisfaction and the crew were very good. They were on-time and were very nice.

Most Professional Movers

FlatRate Team in Miami was one of the most professional movers I have ever used. I highly recommend them in every which way. I moved an Art Gallery filled with fragile and valuable goods and the team was careful , friendly & they made one very difficult move very smooth and easy. There is no other movers you should consider whether for your residents or business.

Zero Complaints

I recently used FlatRate for the move to my new place a few miles up the road and have zero complaints with the service I received. I spoke with the customer service representative, he had me tell him everything I needed moved and whether or not stairs would be involved in moving some of the items and I was quoted $450 to move my 1-bed apartment (sans bed - which I replaced). They sent me an inventory of what they recorded, I signed the contract and gave them my credit card, and I was good to go. The day of the move, a guy named Jesse and his assistant showed up with the truck, not only on time, but they were early. They took my stuff and handled it really well. I didn't have any breakage issues and they even let me throw in a couple of small items I forgot to inventory with no price hassle. I signed the forms and credit card receipt while they were carting my stuff away, and with that we were off to the new place. Jesse got everything up into my new place pretty quickly, and provided me pretty friendly service with a smile. He was great to work with and I'd say that it was about as pain-free as a move could get.