Fresh Start Relocation

Mismanaged Company

Fresh Start Relocation Inc. is a mismanaged company that not only made our move stressful and difficult but also would not provide fair restitution for damaged goods. First, they moved the date they were supposed to make the pickup. This caused all kinds of problems with the closing on my house. Then they showed up with a truck that was too small for my items and with only two men, when they should have had more men. Then they could rent an additional truck and I had go and rent a truck in my name and have them pack it and drive it. At the end of the day, they hired day workers and left them unsupervised so that pictures were not properly wrapped, and furniture was not properly set in the truck damaging much of my furniture and ruining many pictures and decorative pictures. Unloading the trucks at our destination also was under maned and again even though they soiled couches and damaged items and took pictures of all the damages, I was only offered $50 for the damages. I do not recommend using these movers. Stay away!

Great job everyone!

Fresh start did an awesome job on my move. They were by far the most efficient, hardworking, and courteous guys . All my furniture arrived completely unscathed. They didn't waste any time and got to work right away. My parents are going to move shortly and I won't think twice to call them!

The KIng of Bait and Switch companies ...

Gave me an estimate of 2200 for my move to North Carolina. Other companies had provided competitive estimates. I accepted the estimate. On the day of the move, an elderly man came with a truck. There was no way he would be able to move my things. He then provided a new estimate of 5500 (written on one of my moving boxes). There were issues with the items to be moved, 50 more boxes, but I had already moved most of my furniture. I called my "go to" person, who , after speaking to the old man, said I had too many boxes and too large of a washer and dryer. To put this in perspective, I had a small master bedroom set, 2 desks (no drawers) and 71 boxes, washer and dryer and a few accent tables, that is it! All other rooms were already emptied. No other company provided me this high of an estimate, and I have proof of one other offer which was 2200$$. The old man and my agent wanted me to have the truck filled (it was a smaller truck then the one that moved me) to see how many things I have. That seemed like some sort of trick to me, so I refused. Called and scheduled another mover (estimate 2200 after looking at my things). Questions I had, how was one older guy going to move my stuff? Were they really planning to move me, or only if I accepted their new 5500 estimate, suddenly real movers would show up. DO NOT CALL THEM - THERE ARE SO MANY GOOD PEOPLE OUT THERE,. They refused to send my my deposit back because the old guy showed up on moving day. I want my money back on principle alone, never mind the law. They will tell you, check the BBB - well guess what, I wish I had:( New company moved me for - 2200

job well done everyone !

The guys that helped me were wonderful! They made the experience non-stressful which was my biggest worry and all i ever told Phyllis who Answered the phone every time i called with a dumb question. The move was completed in about half the time because they showed up and got straight into it Total move time was just under 4 hours. which should have been 6 or 7. There may be a million and one people that call you once you put your number online for a quote but make sure you do your research before choosing!!! trust me!! Fresh start is a GREAT company highly recommended

amazing move

I just wanted to thank Fresh start for their hard work this past week. I was very pleased with the service during a time like this and the guys were very polite and courteous. I had contacted several movers prior to hiring this company and you guys gave me the best deal. I would definitely recommend your services to friends. Thank you for an amazing move.

Great group of skilled men

I have a lot of respect for Fresh Start Relocations as a moving company because they are very different from the other ones. I met some very hardworking and skilled men during my last move. The movers performed excellently as they were always careful to secure the safely of my belongings. They were very cooperative and absolutely satisfying. The day before my move, they provided the boxes for free. One of the boxes was a bit short to pack my huge wall clock but they managed to find a suitable work around. These guys are truly awesome.

thank you

There is no relocation company that I know of which can be compared to Fresh start. There are many relocation companies I have worked with previously but none of them displayed the high level of professionalism that Fresh start did. These people were very awesome and the work they did was so memorable. Those are the kind of services that one would go for over and over again.

My number one choice

The two movers were so polite, professional and worked quickly. They wrapped up my flat screen very carefully. They wrapped up my dresser in plastic so the drawers wouldn't fall out. They experienced some challenges getting items out of our basement but they remained positive. Great move all my items returned same way they left which i have to say was one of my biggest worries throughout this whole process so they deserved a nice review for sure and would highly recommend .

great move

I moved last week and had the easiest possible move! I called them for a booking which was easy and we hired them to help move our items to our new home. They came on time, very respectful, and did an awesome job. They wrapped up my items and assisted us to our new house in no time and I cannot say enough of how quick they were. Try them out you will not be disappointed, they are real professionals, very careful, quick and very good and I highly recommend them to anyone looking for a moving company.

Best American Movers

If I could give Best American Movers ten starts, I would not blink over it. team did a fantastic job and worked very quickly but still took great care with our belongings. They were very professional and patience with us. I have used numerous moving companies in the past and I have never had an experience that was stress free as I did with Best American Movers.

Great company !!

They are very professional and personable they brought our stuff down to my car for us.They arrived early, worked quickly and carefully, and they were so helpful and really a pleasure to deal with. So I highly recommend these movers and will contact them again in the future.

Great job

Prompt, respectful, efficient, professional, ........ quick, polite, speedy, knowledgeable! What more can I say. Took the stress from my day, took heavy lifting "off my table" you might say for the day... sorted and placed all items, boxes respectfully as I wished. Carefully assisted with my electronics to my car, and into my new home. I was overwhelmed with the care received and given. Thank you, Thank you, Thank you till next time.

Amazing job

Both movers were very professional and friendly. They were able to safely move our furniture and did an amazing job transferring them into a tight storage space. Would highly recommend and look forward to using your services again in the future.

I would definitely recommend them!

I’ve moved numerous times and never used a moving company however this was the first house I’ve built and wanted to make sure we had professionals helping us. I was referred from a friend

What a great move

From the first call to you John was fantastic giving me all info I needed. I was unsure of elevator availability for my move but he assured me either of my dates would work for them. Once confirmed he promptly sent all paperwork and info to me. The young men who did the move were outstanding, Bernard and Luis were polite and professional in all aspects. I would highly recommend this company to anyone needing moving services. One of the best move experiences ever for me. Thank you Fresh Start Relocation!!

Thank you

The movers were so cheerful and patient! They displayed a great deal of skill as they maneuvered the large heavy pieces and made sure we were happy with the placement. They dropped off pieces at two different locations for us. Very committed to the job from start to finish and cleaned up after they were finished. We would definitely recommend Fresh Start Relocation and use them again ourselves in the future. Thank you for making the move a great experience!

Great service both times!

2 years ago I had Freddy as a mover from Fresh Start Relocation for a local move .....had great services and terrific young men who did the job. So I hoped to receive the same thing this time around and was so excited when it was Freddy yet again who walked through my door! I most definitely had great service and terrific young men do this job too. Price was reasonable and could not ask for more helpful, pleasant, people. They worked hard and did not waste any time..... worked steady till the job was done . I will recommend your company to everyone I know in need of movers wherever I live. Thank you!

Great job guys

This was the BEST moving experience ever! Your team were friendly, professional, and very good at the task at hand. Their attitudes were outstanding. Great job guys!

Great company

The company it self was was helpful in answering all our questions and the movers were awesome, very friendly and did what they had to do quickly . I would have you move me again if needed. Thank you all

A+

The two movers I had were very polite, caring and extremely helpful. Definitely A+ Would certainly recommend your company! Thank you

Job well done

When I called, they were great in information I needed, also followed up with a quote! Come moving day, they were on time, and the 3 men were fantastic! Courteous and friendly, they did an awesome job! They were fast and efficient! I would hire your company in a second if moving again! I would highly recommend your company to people I know ! Thanks!

Highly recommend

My moving experience from my initial email inquiry to my farewell to the team was exceptional. I highly recommend this company!

Thank you!

My experience with Fresh Start Relocation was a very positive one. The guys were very professional, courteous and kind and they did a wonderful job. I would recommend using your company anytime . Thank-you for a Job well done!

Oustanding job

We were REALLY pleased with the movers who helped us move. They did an outstanding job, worked quickly and took excellent care of our belongings. They did not stall or waste time and completed the move under the estimate time. We are so pleased with the respect these young men showed us and their willingness to do whatever they could to make us happy. I would definitely use them again in future moves and will recommend this company to family and friends!

Great move

The office staff was courteous, consistent and helpful. The movers were also patient, hard-working, and polite - even during a long move in poor weather.

Very Satisfied

Couldn't be happier with my long-distance moving experience with Fresh Start Relocation. The estimate process was great and the price was very reasonable. The 3 movers were courteous and very professional. They were on time at both ends of the move, in fact were finished earlier than they thought. Very satisfied! I would definitely recommend Fresh Start Relocation.

Thank you so much!

My entire experience was absolutely awesome! As a senior this was my first move requiring assistance from a mover. The office was a huge help, and the movers were wonderful. They were very respectful, hard working, careful and quick. I hope I do not need to make another move, but I would be very pleased to if I used Fresh Start Relocation, and to refer them to friends, family and neighbors. Thank you for making my move so easy!

Terrific service

Terrific service. The staff in the office was prompt, professional and kept me informed about arrival time, etc. The two movers were courteous, friendly and very fast and efficient with the move. It was easy and straightforward. Will use them anytime I want furniture moved.

Great exprience

Our company is pleased with the experience we had with your company for our office move. The movers were polite, explained what they were doing throughout the move and took great care with our items. The movers were fast loading up our old office, but a little slow unloading in our new office. But our overall experience was great.

Job well done

The two young men who did the move were courteous, kind, and very competent. The move went very smoothly. Not one piece of furniture or any belongings left behind---they paid attention to detail, assisted in placing furniture, and tidied up. An exceptional moving experience and these two young gentleman are amazing ambassadors for your company. I hope they receive recognition for a job very well done. Thank you.

Very impressed

We have 3 stories and the crew was so accommodating and careful with every piece of furniture going up and down the stairs for 2 hours. Very impressed and happy to move in with so much help!