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Golden State Moving and Storage

Golden State Moving and StorageVerified MoverVerified Mover

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3.1(11) Reviews
Accuracy of Estimate 2.6
Moving Services 3.2
Packing Services 3.5
Professionalism 3.1

50% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 2198678
ICC MC # 762939
Cal PUC # 190863

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Golden State Moving and Storage Location

Address

Golden State Moving and Storage
350 Elan Village Lane Unit 205
San JoseCA 95134 USA


Contact Info

Toll Free: 866-746-7160
Phone: 408-627-4444



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Reviews

No Photo Dexter
May 11, 2017

5.0

No Complaints

It was pretty good. Probably a last minute thing, but it was probably the most inexpensive way to go. They charge by weight, customer service was great and I have no complaints. Right now we are just waiting for our stuff and their ETA for that is less than 14 days but I've been contacting dispatch almost on a daily basis, they're telling me they can be there at the end of the week, in a week and a half , but none the less it's pretty good. They keep in contact with me which is all I care about

Origin : Richmond, CA
Destination : Jacksonville, FL

No Photo Abhilash
November 28, 2016

1.5

They will cheat you.

i wanted to share my experience about my move with Golden state Van lines. They have quoted me the best price and i went a head with them as you were refereed by my friend(who was referred by his friend). you pick-up was the good. you guys came on time and took all the stuff without any issue. i loved it. I was happy that i was moving it with you guys. But the trouble started when you shared the Driver details and when i called him he was rude and said that it might take 10-15 days for delivery. I was patient and when the day came to deliver the stuff, it was Thanks Giving.(11/24) He called me around 11am saying that he is near my leasing office and i took him into the community and then parked as soon as he moved in and said that he cannot drive any further as its a big truck. then i asked him my options and he gave me 2 options 1) pay 500$ more and he will rent a small truck and move my stuff 2) pay 250$ for long move I told him that i dont have money and he was very very rude, saying if i dont pay he will make sure that my stuff is lost and he was threatening me. i tried calling them and they were not available as its thanks Giving. I have shown truck driver both the entrances to enter the community and he was saying that its not possible to enter the community and he was saying that its physics which i dont. I checked with my community and they said that people move here with Big trucks and they have shown me the construction trucks which were parked inside the community and it had 18 wheels there are better ways to Charge customers. i would have been happy if you would have asked me the money upfront, this is not the way you cheat customers and take extra money. Thanks for ruining my thanks givings plans. I will never refer you to any friend and i check with my friend and even he was asked for 250$, but he knew about this trick and he did not pay them. i was not aware of this trick and i paid 250$. PLEASE DONT MOVE WITH THEM. THEY WILL CHEAT YOU

Origin : fremont, CA
Destination : Plano, TX

Quoted Price : $1,236.00
Actual Price : $1,586.00

No Photo Jacqueline
August 15, 2016

The move was delayed

They were late. They did not pick up some of the things so they had to go back several days later to pick them up so the move was delayed about two and a half weeks.

Origin : Berkeley, CA
Destination : Denver, CO

No Photo David
July 14, 2016

4.0

They were very cautious and had a good ...

They came out, moved what we needed and were very efficient. The movers came out later in the day, a little later than their appointment time, but once they got here they visually saw the job that needed to be done, they wrapped the furniture, they moved it from one office to another. The whole process took about an hour and a half. they were very cautious, and very careful of the equipment and had a very good attitude in all that was asked of them.

Origin : West Pittsburg, CA
Destination : West Pittsburg, CA

No Photo Talia
June 5, 2015

1.8

Not a trustworthy company

Please learn from our mistakes and do not use Golden State Van Lines. I wish we had paid more for a legitimate moving company with higher standards of service. Golden State Van Lines lost multiple boxes of ours, more than $2,500 worth of value, and we witnessed them damage other items when they were unloading, including our nicest piece of furniture, by being rough and careless and slamming things around. Since we brought it to the company's attention that several of our boxes were missing, they were slow and disorganized in their response and unclear about the steps they were taking to locate the missing items or the process for recourse. To get any updates from them on what was happening with their search, we would have to call and call their office line until someone picked up. Then we would be told that they were still working on it and needed more time. Two weeks after we told them about our missing items, we were told we could begin the process for filing a claim. Their Claims Department staff consists of one person who was also difficult to reach. And since we had limited liability insurance, we will only get reimbursed 60 cents per pound of missing items. This will be a huge financial loss to us, as this doesn’t take into account the value of the missing items at all. In the end it will save you money to use a better company. But if you do use this company, label all your boxes and document exactly what’s in them, pay for good insurance, and cross your fingers that things turn out okay.

Origin : CA
Destination : VT

No Photo Deepayan
July 28, 2014

3.8

Everything was good except they missed ...

It was good, they were professional. Everything was good except they missed two of our items. So I mailed them that we had two missing boxes, that is not very costly I would say, but it was missing. They said they'd keep an eye and if they found them, they'd send it back to us. Apart form that, everything was good. They did it in the expected time.

Origin : Scotts Valley, CA
Destination : Morrisville, NC

No Photo Raj
July 2, 2014

4.0

Quite fine with the experience

It was very good. They came on time and it took awhile to basically move everything, but finally we got everything. Really have no issues with anything else actually. I'm quite fine with the experience.

Origin : Fremont, CA
Destination : Dublin, CA

No Photo Norm
August 18, 2013

2.0

Watch hidden costs

Web site says free boxes and 10% off materials.My total was $660.Bid said $540 for storage mine was$660(said can,t pro-rate)Gave them 35days notice for delivery,came 6 days after that date.Last thing we gave them was our vacuum cleaner,it did not show.Don,t bother calling them.Just get answering machine offering you a "blessed day".

Origin : Livermore
Destination : Olmpia

Quoted Price : $2,400.00
Actual Price : $4,000.00

No Photo Margie
February 5, 2013

5.0

Excellent service

They were excellent, They showed upon time, they moved everything quickly and efficiently, and they didn't waste any time. The prices were reasonable. I would recommend them.

Origin : Concord, CA
Destination : Tracy, CA

No Photo Alex
September 21, 2012

3.8

Except for the price, the move went ...

The moving company came on time and did a good job. They were hardworking people. There was no damage to our furniture. But the only thing that disappointed us was their pricing. Their initial quote was $600, but we ended up paying $1,200! Except for the price, everything worked out fine. They were nice and friendly and we are satisfied.

Origin : San Jose, CA
Destination : San Jose, CA

No Photo Saundra
September 20, 2012

1.0

Started out well but was a bad ...

They ripped my floor and I am trying to get a hold of them. I paid more than what was quoted and I didn't like it.

Origin : Fairfield, CA
Destination : Modesto, CA

No Photo John
May 17, 2012

2.5

ripped off

when u get charged 350.00 for packing a few entertainment centers i would not consider using this company again. last time i went local and the quoted price was it, packing and all.

Origin : Napa, CA
Destination : Vallejo, CA

Quoted Price : $547.00
Actual Price : $900.00


We have been moving families and businesses of California since 1995 with utmost care and reliability. We are licensed and insured movers that pack your entire household, deliver it, unpack and give you organizing tips, checklists, and perform a final sweep of forgotten items.

Our services include: loading, transportation, and unloading; padding of furniture with blankets; basic movers’ liability protection; punctual, proficient, and efficient crew; and, no extra charge for furniture dis assembly and reassembly.

Long distance move can be a hassle for you and your family. We are a premier interstate moving company and will help you in every step of the way. We offer a 10 percent discount on all of our services for military and state employees, students, and senior citizens. Our specialty is we move on nights, weekends, and holidays.

As part of our packing services, we use materials that are meant specifically for moving. Our crew is trained to pack your belongings safely and efficiently. If you choose to pack we will provide you with the packing materials. We specialize in piano and pool table moving.

When you are faced with conflicting real estate time tables, we offer climate controlled storage facilities for short term and long term use. Our facilities are secure with 24/7 security, CCTV surveillance, and Gate systems. We make a detailed inventory of each of your items to be stored. Vault system that is accessible only to storage manager is also available.

Entity Type: Carrier
Operating Status: Authorized For HHG
Out of Service Date: None
DUNS Number: -
Power Units: 1
Drivers: 1
MCS-150 Form Date: 12/14/2012
MCS-150 Mileage (Year): 10,000 (2011)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
1944 Otoole Way San Jose, CA, 95131
Phone: 408-627-4444
Fax: 866-865-7111

Mailing Address:
1944 Otoole Way San Jose, CA, 95131

Last Updated Date: January 3, 2014

Property Passenger Household Goods Private Enterprise
CloseCloseTickCloseClose

Authority

Type Common Contract Broker
Status Active None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $750,000 Yes No

Authority History

Subno
Auth TypeHousehold Goods Common Carrier
Original ActionGranted
Original Action Dt.03/15/2012
Disposition
Disposition Dt.

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierInfinity Auto Insurance Company
Policy/Surety504657776632001
Posted Date10/21/2013
Converage From and To$0 - $750,000
Effective Date10/21/2013
Cancellation Date

Insurance History

Form34
TypeCARGO
Insurance CarrierUnited Financial Casualty Company
Policy/SuretyCA 8293654
Converage From and To$0 - $5,000*
Effective Dt. From and To 10/25/2011 - 07/11/2012 Cancelled

Insurance Address

CarrierInfinity Auto Insurance Company
AuthTammy Felton
Address3700 COLONADE PARKWAY BIRNINGHAM, AL USA 35243
Telephone205-803-8296
Fax

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 0 0 0 0
Out of Service 0 0 0 0
Out of Service % 0 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
11/22/2013 Satisfactory 12/3/2013 Compliance Review

Unsafe Driving

MeasurePercentileThreshold
00%
65%

Vehicle Miles Traveled (VMT) : 10000
VMT Year : 2011
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 1
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
0< 3 driver insp.65%

Relevant Inspections : 0
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 0
Total Hours-of-Service (HOS) Compliance Violations : 0

Driver Fitness

MeasurePercentileThreshold
0< 5 driver insp.80%

Relevant Inspections : 0
Total Inspections with Driver Fitness Violations : 0
Total Driver Fitness Violations : 0

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 0
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
0< 5 vehicle insp.80%

Relevant Inspections : 0
Total Inspections with Vehicle Maintenance Violations : 0
Total Vehicle Maintenance Violations : 0

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
-Not Public65%

Average Power units : 1
Vehicle Miles Traveled (VMT) : 10000
VMT Year : 2011
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 1
Number of Crashes : 0
Number Tow-aways :
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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