Heartland Moving

Horrible service!

My experience was absolutely terrible. My items were NOT handled well at all. Most everything arrived filthy dirty and/or damaged in some way. Boxes arrived smashed, steel wheel casters broken on my grill (!?!), broken dishes, stained memory foam mattress, ruined finish on kitchen table, just to name a few. Customer service was terrible on top of it. I tried to support a local business and received terrible service! The owner was not willing to work with me at all on damages done and was even rude. I was referred on to a national company to settle, losing all benefits of working with a local, family owned business. I had used Mayflower in the past and wished I had used them again. I would have been way ahead financially to rent my own van and move everything myself. I would have saved money and the headache. Horrible experience and could not recommend them to anyone.