Lenoras Moving Company

Poor customer service

Staff unsure if company does out of state move. Hesitated and off the top of her head without asking or knowing what will be moved she gave an additional quote of $1,900 to the standard quote. I felt it was all about money and not so much about the quality of service. Dis not even know where I was moving to, when I questioned her she put the phone down.

Quality service

The movers were pretty good and I appreciate their efficiency. I received their services with the utmost care and respect. The crew members arrived on time and delivered my stuff on time. They were quick, efficient, and courteous during the moving process. The only thing I didn't like is that they charged a higher price than what they originally quoted to take my stuff.

Swift and brisk service

It was exceptional service. Seeing by their way of work they have good professional moving experience. They brought in various tools with them. I was quite satisfied with their service. I would definitely recommend them to my friends. The crew was on time and were quick at completing the move. That's what I was expecting and I got it. The pricing is reasonable as compared to others.

They were very easy to work with, ...

They did a very good job and their service was prompt. They were very easy to work with, polite people. They were also very fast and efficient. The price was also okay and there was no damage to my belongings. So, I am very happy.

They were very well behaved and strict ...

The people who came over here to assist with my move were very well behaved and completed everything on time too. Their service was pretty good. The careful way they moved our things and handled all our stuff; I am very impressed. Also, they didn’t object when we requested to include some extra stuff for delivery. A very satisfying experience.

They Mean Business

I am running out of words to praise these guys and I am definitely going to use these movers again. Everything went well and they delivered the goods without getting them damaged and with precise estimates. Everyone from the team was attired professionally, and they were quick and very friendly and eager to help. We were happy.

This company is not insured to operate ...

To start with, they lied to me. They said that they are insured to move in the city. Instead, they have a federal license which doesn't give them the right to operate in the city. Then, they damaged my stuff and haven't reimbursed me yet. Also, the job that I hired them for shouldn't have taken more than 3 and a half hours. Instead they took 6 hours to do that. So, instead of $360, I ended up paying $668. My misery doesn't end here. They also charged me $90 extra. When I refused to pay, they left my refrigerator outside. Not only that, they charged me another $57 for something that I didn't ask. At this point, I am so unhappy with them that I am planning to sue them. I would recommend that you don't put them on your site.

Horrible experience

They arrived late and broke my entertainment center. They said about offering discount but didn't give me any. They held my furniture as hostage until I paid them.

Smooth and careful move with a ...

Although they arrived a little late, they managed to give me a call notifying me that they were running a little behind, which I was very happy about. They were very careful in their moving and transfered everything without any damages. The crew was nice and friendly. The pricing was okay also, although they did charge me a little more than what I was originally quoted for.

nice move

polite ,quick and professional . but 2 hours late

Late and not polite

Since my apartment complex made me reserve a move time of 12-3, I scheduled a move for 12pm (or so I thought I did). The day before the move, the Company told me that my move was switched to 9am. I had to provide them with several email confirmations of the 12pm move before they would switch me to 12pm and even then, I was told that the earliest they would arrive was 1pm. I thought this was unprofessional because a moving company should not switch your move time weeks after you agreed to a specific move time. The day of the move, the mover did not arrive by 1pm so I called and was told that they were running late and would be there by 3pm. I told them that I only had the elevator reserved until 3pm and I was told that there was nothing they could do. They ended up not showing up to my apartment until almost 6pm. The actual movers were really nice guys and I think they felt bad about what happened to me and I did not want to take my frustration out on them (and didn't). However, I did tell the agent on the phone that I would never recommend them to anyone and I was very disappointed in the unprofessional treatment I received. I should have moved myself - the experience was terrible.

Local Move

The hourly rate was reasonable...just took a lot longer than expected. The three guys they sent over were wonderful...very friendly and professional. I would recommend them.