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Moving Experts LLC

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3.5(32) Reviews
Accuracy of Estimate 3.4
Moving Services 3.6
Packing Services 3.2
Professionalism 3.6

58% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 1754267
ICC MC # 704224
Year of Estd: 2/28/2008

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Moving Experts LLC Location

Address

Moving Experts LLC
2145 W 117th
ClevelandOH 44111 USA


Contact Info

Phone: 888-211-7845



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Reviews

No Photo Edith
September 1, 2015

I will never use them again!

They stole items from me, they broke items!

Origin : Cleveland, OH
Destination : Bratenahl, OH

No Photo Melanie
July 22, 2015

5.0

Very professional and efficient.

They were just very professional, they were on time, they were helping me and my boyfriend both move and they were very efficient in getting the job done in a timely manner.

Origin : Cleveland, OH
Destination : Rocky River, OH

No Photo Anonymous
August 14, 2014

2.0

I had to get a truck on my own the ...

I wasn't particularly thrilled with them. They didn't move all of the items as instructed. So they didn't move everything. So I ended up having to get a truck on my own the next day to finish stuff that they didn't move. I had made a couple of phone calls and didn't get replies. There was some scratched up furniture because they were careless with it.

Origin : Cleveland, OH
Destination : Willoughby Hills, OH

No Photo Nick
July 15, 2014

1.0

Thieves, lazy, bribery, careless

These guys are the worst! The movers I wanted to hire were booked on the weeked that I needed. I paid for 3 workers for 4 hours. 2 showed up. One of the guys called his boss every 10 minutes threatening to quit. The crew quit working half-way through the job and left. This is when I found my computer in the back seat of his truck. The owner threatened to walk off the job unless I paid up front. As soon as I (reluctantly) paid, they left. When I demanded a refund, the owner, Scott, agreed to give me money back contingent on a 5-star review. I did not agree to that. Any good reviews are based on bribery. After stealing my property and quitting mid-job, the worker asked me to tip him.

Origin : Cleveland, OH
Destination : Cleveland, OH

Quoted Price : $360.00
Actual Price : $360.00

No Photo Karen
April 21, 2014

5.0

Everything was great

Everything was great the only thing was there was a box lost, but besides that it was fine. Just a box of dvds was forgotten, we don't know where it went, they said that they were going to talk to the actually movers but I haven't heard back from them. I didnt have any issues with the crew members or the customer service I would recommend them, and the price was good and it was lower than other companies.

Origin : Mcmurray, PA
Destination : Mcmurray, PA

No Photo Courtney
April 3, 2014

5.0

Very professional

They were on time, very professional and did a good job. They were cheaper than I thought a moving company would have been and I would definitely say to call them first because of their price and how good they were. [The estimate] was pretty much right on target. I went about one hour over time, but we had already talked about what the overtime fees would be ahead of time so it wasn't a surprise. If I didn't have the extra hour of overtime it would have been right on.

Origin : New Castle, PA
Destination : New Castle, PA

No Photo Patty
March 19, 2014

2.2

I'm not happy

My initial contact was very accommodating and I would say that his customer service skills were great. So he made me feel very comfortable in doing the transaction. The movers themselves, I didn't expect to come dressed up in a 3 piece suit or anything, but they weren't very professional in appearance. Basically I wasn't happy with them at all. I've moved before, I've had bigger moves than this, it took them a while to get themselves organized and my expectation was that they would come in and they would move the furniture and know how to do it basically in a organized fashion without receiving any direction from me and for the most part they didn't receive direction from me but they were very slow. And my biggest complaint is that II'm missing three thousand dollars worth of jewelry.

Origin : Leetsdale, PA
Destination : Leetsdale, PA

No Photo Anonymous
March 18, 2014

4.8

The guys were wonderful

They were reasonable, they were cheaper than everybody else, the guys were wonderful they came in and did it in a record timing,answered any questions that i had, they were very professional and they were very good.

Origin : Pittsburgh, PA
Destination : Pittsburgh, PA

No Photo Chrystal
March 17, 2014

1.2

Would Not Use

$3,000 worth of jewelry was stolen by a moving company they used. They have refused to provide me with information on the name and address of the company used. Would not recommend, background checks on these movers are most likely not done so you don't know who is entering your house. Movers were slow and far from professional movers for the price of $75/hr for two movers. Would not use, movers are not bonded.

Origin : Sewickley, PA
Destination : Sewickley, PA

Quoted Price : $299.00
Actual Price : $600.00

No Photo Tom
March 14, 2014

3.8

They were good

The price was right for the amount of time we had to have them, and it was very worth the money. Helped me quite a bit. They were good, not so sure they were too experienced with packing the truck because they kinda relied on me telling them what I thought. I had experience with others where there was one foreman that kinda took care of everything and he knew how to get the most out of the truck. There was a lot of things we left behind I think if we packed it better we would have gotten most of that in.

Origin : Elmore, OH
Destination : Marengo, OH

No Photo Rob
March 7, 2014

1.0

Oh my god -- stay away -- these guys ...

Promised professional movers --- furthest from the truth --- showed up with a 13' box truck -- took 3 trips instead of 1 -- damaged both the house I was moving out of and moving into -- when I complained -- they went dark and didn't respond --- STAY AWAY AT ALL COSTS!!!

Origin : Allentown, PA
Destination : Orefield, PA

No Photo David
March 5, 2014

3.8

Timely service without any hassles

They were on-time, they were very friendly and they did a good job overall. They took care of my belongings well, without any damage. They quoted me a low price, so the final total was a little bit higher, but not by that much. My advice to future customers would be to make sure they're able to finish within the time they quote. Their customer service was pretty good and I was easily able to get a hold of somebody if I needed to. I would recommend them.

Origin : Pleasant Hills, PA
Destination : Pittsburgh, PA

No Photo Christine
March 4, 2014

4.8

No complaints about the move

I had no problems with them, the move was perfect. The pricing was reasonable compared to other companies and the staff was wonderful, they were very careful, very polite and very nice. My advice to future customers would be to go with them, I have nothing but praise for them. The cost was good, the workers were good and I don't have anything bad to say about them. I would recommend them.

Origin : Monongahela, PA
Destination : Pitt, PA

No Photo Sue
November 27, 2013

4.2

Prompt on-time service

They were on-time and they didn't seem to drag their feet. The whole time they were there and they delivered on-time as well. The price was lower by half when compared to others and if anybody needs them in the future, I would definitely recommend them.

Origin : Mckeesport, PA
Destination : Mckeesport, PA

No Photo Sherriann
November 27, 2013

3.0

Terrible experience

It was very ugly at first. I have nothing wrong with the guys that did the move, but they scratched my furniture. My husband kept on saying we need more than two people. When they got out here, they couldn't do the job. We needed four people. Then they dealt with us. They had trouble that day with our truck. This is the story that we got - their truck broke down. They were supposed to be there early in the morning and they didn't show up until 4:30. I don't think it was the movers' fault - the actual guys who were moving. It was just very unorganized. Their boss came out and he was just a super nice kid. They gave us a deal but I still don't have my furniture fixed. Hopefully I'll never have to move again - that is a terrible affair. The price was about the same as other companies because they estimated low and then we knew it was going to take longer than what they estimated. My furniture was very precious to me and the first piece they carried down, they broke. It was very, very stressful. I wouldn't advise anyone to use this moving company. If they would have listened to my husband when he said that we had heavy pieces and needed more help, the moving would have been smoother. The movers themselves were good hustlers and they were good kids but they were maybe not as experienced as other companies.

Origin : Jeannette, PA
Destination : Export, PA

No Photo Bobbie
November 12, 2013

3.0

Not at all a good experience

It was not a good experience. I had some issues with the movers arguing and taking their time. I lost about half an hour with them bickering back and forth between each other. I incurred quite a bit of damage to some of my property. I had a broken chair -- the arm on my chair was broken. I also had some broken dishes. They cracked my mattress and damaged my dresser. I did not have a good experience with them at all.

Origin : PGH, PA
Destination : Monroeville, PA

No Photo Rob
November 5, 2013

3.5

Average service

It was good. The pricing was reasonable. I received all the services that I requested. I probably wouldn't recommend them this time. They had over-billed me - I have to get that dispute corrected first. They didn't really need to do too much of the packing, I kinda handled some of that myself.

Origin : Noblestown, PA
Destination : Imperial, PA

No Photo Summer
July 30, 2013

4.2

great expirence!

Moving experts made my move such a fast, efficient and economic move. M.E. movers and their staff are great!!! Made my move stress free!

Origin : North Olmsted, OH
Destination : Lakewood, OH

Quoted Price : $328.50
Actual Price : $328.50

No Photo Doug
April 23, 2013

5.0

They did a decent job.

They didn't damage anything. They were very careful with my antiques and they put everything where I wanted them to. They were real efficient. They were on time. I thought it was pretty decent. For what they had to move and how fast they moved it, price was real reasonable. I think they did a good job. For future customers I would say they were very professional, they were on time and very efficient.

Origin : Defiance, OH
Destination : Defiance, OH

No Photo Ed
April 11, 2013

5.0

They were right on top of everything

My moving experience was fine, everything was fine, they were on-time when they said they would be and they made the delivery when they said they would make it, it was no damage done, everything was fine. The pricing was reasonable to me. Everything was fine, they arrived here the same way they were picked up. They seemed be right on the top of everything , they know what they were doing, when to do it and how to do it and I had no problem with them whatsoever, I think they got it locked up. I will let them speak for themselves, they don't need any help from me, they were very professional.

Origin : Bridgeville, PA
Destination : Exton, PA

No Photo Brittany
March 27, 2013

3.0

Bad moving experience

My moving experience was horrible. Basically, they didn't come on the day they were supposed to come, I have to wait until the following week for them to come. The prices were reasonable. Moving services were okay. Make sure that before the driver leaves the location because they said that the person is not answering the phone for the manager to call and confirm.

Origin : East Liberty, PA
Destination : Pittsburgh, PA

No Photo Meep
January 25, 2013

3.0

AVOID this company

AVOID this company. Showed up an hour later than the time frame they gave me. Drivers drove 10-25mph under the speed limit (presumably to get overtime charges). Drivers appeared to be ungodly high when they got out of the truck to deliver contents to my destination. Even with their ultra slow driving, the drivers had 30 minutes to make a 15 minute drive to their HQ, and somehow I was charged a $44.50 quot;Extra Time & quot; fee. The only way I could have been more disappointed is if they ruined my belongings in route, which I was fortunate did not happen.

Origin : Cleveland, OH
Destination : Cleveland, OH

Quoted Price : $275.00
Actual Price : $323.00

No Photo Gerald
November 15, 2012

4.0

Professional and friendly service

I recently moved from West Homestead, Pennsylvania to Wexford, Pennsylvania. I am satisfied with the move. They came on time, and they offered the best parts of the move. They charged me reasonably and treated me with professionalism and friendliness. I would use them again and would also refer them to everyone.

Origin : W Homestead, PA
Destination : Wexford, PA

No Photo Raymond
October 31, 2012

3.0

The movers were pricey

We moved from our home to our mother-in-law's home, and I am unhappy with the move as they gave me a non-binding quote of $1,350 and I ended up paying them $1,450. They charged me $100 extra for the service charges and there was no response from them to any of my messages. They didn't have any proper equipment to do the move. 

Origin : Reminderville, OH
Destination : Granger, IN

No Photo Susan
October 24, 2012

1.0

Very unsatisfied with the move

They did not get the right size truck. Everything was crammed and there were damages to my furniture. My recliner's leg got broken. Some of my doors were damaged. I am still waiting for the claims form. I do not recommend them.

Origin : Mcknight, PA
Destination : Wexford, PA

No Photo Karen
October 4, 2012

1.0

Terrible experience

The move was not done professionally. The movers arrived with no tools to take furniture apart which is what I have contracted them to do. Consequently, they shoved the furniture through doorways, damaging the walls and doorways as well as my furniture. That was my biggest complaint. They arrived on time and were courteous, but the manner in which they moved was very disappointing. The dining room table which was brand new ended up being scratched in a number of places and my brand new dresser was also damaged.

Origin : Pittsburgh, PA
Destination : PGH, PA

No Photo Qusai
September 13, 2012

3.5

Aptly named moving experts

Having seen my friend pleased over his move, I chose this company and they have done a great job. The crew came on time and were very friendly. They were kind enough to accommodate some of our last-minute changes. One of the guys helped my wife in cleaning the debris. I will be using their services again if need be.

Origin : Cleveland, OH
Destination : Woodmere, OH

No Photo Jiyuan
July 31, 2012

5.0

Very satisfied with this company

I was very satisfied with my recent move for several reasons. First, the estimate the moving company provided for me was very accurate and I didn't end up paying anything extra at the end of the move. Also, the crew was very friendly and courteous and they got the job done right.

Origin : Glenwillow, OH
Destination : Reminderville, OH

No Photo Paul
July 10, 2012

1.2

Bad, unfortunate experience.

I had a relatively easy move to do. 1st floor wide-open apartment and was quoted a price of $299 for 4 hours and 1 of those hours was designated for travel time. When they arrived, one mover spent about 20 minutes fumbling through an explanation of additional costs. They, of course, counted that as time they were moving and that subtracted from the time of total move. The 2 movers worked hard but took a while...probably because the 1 mover was doing most of the work and the other one mentioned 3 or 4 times that we would be going over our allotted time. When they got to our destination to drop off our things, the one mover started explaining how they have to tack on almost 3 hours worth of additional fees and made sure I knew that tips were "greatly, greatly" appreciated. In this economy, going the extra mile for a customer will go a long way. Word of mouth is huge these days. When I asked for an explanation of the additional costs, the mover handed his phone over to me and the manager from the warehouse was on the other end. He proceeded to raise his voice at me from the very beginning and all I asked for was a reason my quoted price of 299 bucks turned into 600 on a simple move. It was one of the more disrespectful discussions I have ever had.

Origin : Cleveland, OH
Destination : Cleveland, OH

Quoted Price : $299.00
Actual Price : $579.00

No Photo Tanika
January 25, 2012

5.0

excellent service

This company made me enjoy my moving experience ! The movers were very professional and very careful with all my valuebles!! I recommend this company to anybody looking for a good professional company!

Origin : Elyria, OH
Destination : Parma

Quoted Price : $299.00
Actual Price : $310.54

No Photo Crystallynn
January 23, 2012

4.5

Good movers! Great rates! Quality ...

I tried to fill this out before and it didn't work. So here's the real deal. I went with Moving Experts for my move. I moved from a small 2 bedroom duplex to my first home : ) The move went smoothly and the movers had no problems disassembling my bedroom set & putting it back together for me. Happiest that my move stayed within the rates I was quoted. I have already & will recommend their services.

Origin : Cleveland, OH
Destination : Strongsville, OH

Quoted Price : $388.00
Actual Price : $426.00

No Photo Charles
January 23, 2012

4.5

Very happy with the service & pricing

I am a senior on a fixed income. I was very happy with the cost of this move. My move went an hour over the 4 hour min that I was quoted. My bill was exactly what I calculated. The movers were very efficient. Came and did there job & were very polite to me. Moving can be stressfull. It was not with this company. It went very smoothly from the initial call to my final destination! Thank you!!

Origin : North Ridgeville, OH
Destination : North Olmsted, OH

Quoted Price : $299.00
Actual Price : $388.00

No Photo Chanda
November 30, 2011

4.2

Great Service

This was a last minute move, and I called The Moving Experts only 2 days before the move. They were courteous, took the deposit over the phone, and the movers were fast and efficient. I recommend this company and will use them again when I move.

Origin : Garfield Heights, OH
Destination : Lakewood, OH

Quoted Price : $385.00
Actual Price : $419.00


We, Moving Experts are providing the relocation solutions for the people in need. We are experienced in the business for the past few years which taught us the customers concern during relocation. We understand that the safety of the goods is one main reason in almost all the cases that bring stress. With all our learning we made sure that the service we provide must keep you in comfort. Later it became the motive of the company with our dedicated staffs. We share your entire burden replacing your worries for smile without any stress.

Our service comes in affordable price fitting into your budget. The unique system of billing gives you a flat rate without any hidden cost making sure that you will not face any circumstances with a surprise in billing. We begin the deal with an on-site estimation made by one of our experts who has more knowledge in the field and you can also witness the effort we put to make the move cost effective. Once the estimation is made, our skilled staffs take up the job like packing, loading, unloading, unpacking etc. We treat your belongings as our own which gives us the responsibility to reduce the damage to them. Our full service move comes with truck, equipments and as many movers you need. We also disassemble and reassemble furniture.

We deliver the long and local move goods to the destination within the given time frame. There are many more services and discounts available with us. Book us or call us to know more, our customer representatives will keep you updated round the clock.

Entity Type: Carrier
Operating Status: Authorized For HHG
Out of Service Date: None
DUNS Number: -
Power Units: 5
Drivers: 3
MCS-150 Form Date: 4/16/2013
MCS-150 Mileage (Year): 1 (2013)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
4477 Westview Dr North Olmsted, OH, 44070
Phone: 216-255-8773

Mailing Address:
4477 Westview Dr North Olmsted, OH, 44070

Last Updated Date: November 29, 2013

Property Passenger Household Goods Private Enterprise
CloseCloseTickCloseClose

Authority

Type Common Contract Broker
Status None None Active
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $0 No Yes
On File $0 No Yes

Authority History

Subno
Auth TypeHousehold Goods Broker
Original ActionReinstated
Original Action Dt.02/25/2013
Disposition
Disposition Dt.

Revocation

Auth TypeBroker
1st Served Date12/31/2012
Effective Date02/04/2013
ReasonInvoluntary Revocation

Active/Pending Insurance

Form85
TypeTRUST FUND
Insurance CarrierTransport Financial Services, Llc
Policy/Surety26027
Posted Date02/19/2013
Converage From and To$0 - $25,000*
Effective Date02/19/2013
Cancellation Date12/01/2013

Insurance History

Form85
TypeTRUST FUND
Insurance CarrierTransport Financial Services, Llc
Policy/Surety26027
Converage From and To$0 - $25,000*
Effective Dt. From and To 02/15/2013 - 02/19/2013 Replaced

Insurance Address

CarrierArtisan & Truckers Casualty Company
AuthCustomer Service
AddressP.O.BOX 94739 CLEVELAND, OH USA 44101
Telephone800-444-4487
Fax440-603-4555

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 2 2 0 0
Out of Service 0 0 0 0
Out of Service % 0 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
- - - -

Unsafe Driving

MeasurePercentileThreshold
1.36< 3 insp. w/viol.65%

Vehicle Miles Traveled (VMT) : 1
VMT Year : 2013
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 3.7
Total Inspections with Unsafe Driving Violations : 1
Total Unsafe Driving Violations : 1

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
0< 3 driver insp.65%

Relevant Inspections : 2
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 0
Total Hours-of-Service (HOS) Compliance Violations : 0

Driver Fitness

MeasurePercentileThreshold
1< 5 driver insp.80%

Relevant Inspections : 2
Total Inspections with Driver Fitness Violations : 2
Total Driver Fitness Violations : 2

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 2
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
6< 5 vehicle insp.80%

Relevant Inspections : 2
Total Inspections with Vehicle Maintenance Violations : 2
Total Vehicle Maintenance Violations : 4

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 2.3
Vehicle Miles Traveled (VMT) : 1
VMT Year : 2013
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 2.3
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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