STOLE MY BELONGINGS
PLEASE DO NOT GET TRICKED AND ROBBED BY THIS COMPANY THE WAY I WAS!! THEY WAIT UNTIL THEY HAVE YOUR BELONGINGS AND THEN RAISE THE PRICE FROM YOUR CONTRACT BY THOUSANDS OF DOLLARS.PHYLLIS, JEFF AND BOB ARE LITERALLY THIEVES. I rarely write reviews, but never want to see a family lose their personal belongings- including sentimental items such as ashes of deceased family members- the way I did. They will claim the quote they gave you was incorrect, but I sent them the size of my storage unit along with pictures and even a VIDEO to show what the inventory was. They picked up my items, said NOTHING to me and did not contact me at that time, took $500 cash to load items on truck, and then DAYS LATER called to tell me it was more than they anticipated and that they would not deliver my belongings unless I paid an addition $4,500!! Not $400, but over 4 THOUSAND DOLLARS. Obviously the person quoting the move was in on this scam and they wait until they have possession of your belongings before telling you that they need more money. I called them in tears telling them I have my mother's medication on that truck and my deceased father's ashes, along with everything I own, and they refused to work it out with me unless I paid $4,500 MORE than my signed contract. I was warned about moving companies, and I am usually not naive about these types of matters, but I trusted the man I spoke with and even told him about my concerns. He said that "unless I had a piano I failed to mention...the price would not change". Yet it "changed" by over 4 grand. Please do not be subject to this kind of thievery and no matter what mover you go with, make sure you have a solid contract. I do have a signed contract by then quoting the original price of $1200.00 - as opposed to over $5,000.00 which they are now demanding to deliver my items, and I have gone to attorney. I Would rather spend years paying off $5,000 to an attorney to make sure this never happens to anyone else as opposed to letting them rob me of $5,000 and continue to run this "Bait and Switch" scam on other victims. It makes me sad that people are willing to do this to others and hold hostage every single belonging of another human being. It is sad and dishonest and what they are doing is illegal. In my opinion people like this should be in jail. Again, I almost never write reviews unless they are positive reviews, but I don't want to see someone else get scammed by Phyllis, Bob, and the other crooks at "Moving Mania" (I have also been informed by a family member in law enforcement that they change the name of their company often) so please do a BBB check on any mover you hire. After doing more research, I have found they have done this same scam on hundreds of people.