Muscled Up Movers

ALL AROUND HORRIBLE!

Which horrible part of this move should I start with first? I called over a week ago to book this move, I gave the date I wished to have the movers there and Veronica gave me a list of times. Which worked out great for me I booked to movers on 11/3/2020 to be at the house ready to move at 11:00am.... I had no further contact with the moving company after that. The moving date came and 11:00 rolls around then on to 11:30, no movers. Take note that myself and my boyfriend took off work as well as got a babysitter for this move, so on top of the moving expense we are loosing money not working as well as for the cost of a babysitter. So I call around 11:30 and I speak with a gentleman and he tells me that he sees the move on the calendar but no manpower assigned to the job, he advised me he would call me back. Well guess what he didn't call back instead Veronica did she tells me the guys are on the way and that they have ran into an accident so they are running late. Well now its 1:30 and I have yet to see the movers, so I call the office and get no answer, Veronica's cell and again no answer. Well she calls back and no she is telling me they are waiting on a truck it would be 3:00 before they could come... Now here we are at 2:30 I get a call from a mover who says he is 30 minutes away and will see me shortly. Well surprise surprise its 4:00 and nobody has showed up for this move and NOT one single person will answer my calls. I grab my boyfriends phone and call and what do you know they answer. Then gentleman then tells he will call me back... So here is Veronica calling back telling me they are waiting on a supervisor to assist with the move and they will be here. Well then I get a call from a Karla and she tells me that she is trying to find men for the move and she just can't.....So needless to say all the LIES that were told left us with an entire day wasted. I ask multiple times to have a manager call me and they have yet to do so. Sadly I had to use this company anyway because I couldn't find another company to act fast and since our home had sold we had to be out! I can tell you now if I would have been told the truth, which was hey Veronica messed up booking your move than I would have been okay but the wasted day and lies ruined all that! Let alone that whatever Veronica quoted me didn't stand with Karla, so they lie and cannot keep a promise..... I HIGHLY RECOMIND YOU DO NOT USE THIS COMPANY THEY ARE A WASTE OF TIME AND VERY UNPROFESIONAL!

They did a fantastic job, I would ...

It was excellent, it couldn't have been any better ... They busted their butts, they did a wonderful job.

Quick and easy process

They just came in, quick and easy process, pretty much got everything moved out in a couple hours and on its way, moved in exactly where we needed it. Pretty much just a good experience.

Very good!

Very good, it was very very good. They were efficient. They got everything done quickly.. they were very good!