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Muscular Moving Men LLC

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(31) Reviews
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Membership(s) & License Info.

License Info: US DOT # 1829172
ICC MC # 691493
Insurance: On file: $1,000,000
Required: $750,000
Year of Estd: 10/8/2008

Hours of Operation

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Payment Options

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Muscular Moving Men LLC Location

Address

Muscular Moving Men LLC
2255 W Desert Cove Ave, Ste B
Phoenix, AZ 85029 USA

Contact Info

Phone: 602-923-6400


Muscular Moving Men LLC: Gallery


Reviews

No Photo Sunny
August 13, 2024

Extremely Disappointed: Lost,Damaged ...

If I could give zero stars,I would. This company is a nightmare! They completely failed to deliver on time,and to make matters worse,they only delivered half of my belongings. The other half was sent to a different state,and I'm still waiting for it to show up after 10 days. When they finally delivered part of my stuff,it was in terrible condition. Items were broken,the TV wasn't even packed in a box,and several pieces of furniture were missing. The level of care was absolutely appalling. I've tried speaking with the Operations Manager,David A.,and the General Manager,David Orla,but neither has had the decency to return my calls. Instead,they advised me to use their laughable insurance policy of $0.60 per pound. This is a complete joke,especially since half of my items are still missing! To top it all off,they've already charged my credit card in full,despite failing to deliver what I paid for. This company is nothing but a scam. Do yourself a favor and stay far,far away from these crooks. AVOID AT ALL COSTS!

Origin : San Diego
Destination : Pennsylvania

Quoted Price : $9,190.00
Actual Price : $9,190.00

No Photo Nicole
July 29, 2022

DO NOT TRUST THIS COMPANY! NO HONOR! ...

There is not enough words in the dictionary for me to tell you how this company lied, disrespected, fraudulently charged and caused so much stress on a disabled veteran who is also battling cancer. How a company can stand by their name with what they have done is absolutely horrible! We were given a quote/agreement that they did not honor and had so many hidden charges that were not disclosed on hiring them. Was on the phone with the company 4 times during our hired timeframe with issues while their staff stood around awaiting direction from their office. They charge you $225 an hour and that includes their drive time from their home office to you and back to their home office even if they are going to another job 5 min away. They hide this charge. They charge you for any tape/packing supplies they use of their own even though you had all of that available of your own if necessary and tell the movers that but they choose to use their own just so they can charge you and again do not even tell you of this charge either until the end. They damage your property and tell you "it happens you should of purchased the insurance". They load the truck very sparingly and not professionally intentionally creating them to have to make a 2nd trip to try to charge you more. You pay for 5 hours of service and only get 3 hours if your lucky of service and then they try to revise your agreement half way through the move to get more money so when you tell them no way you paid for 5 hours of service your only at 3 hrs (finding out 5 hrs of service really means 4 hrs since 1 hr is their drivetime that wasn't pre-disclosed) so not until you go over that 5 hours of service will you agree to more they slow down and stop working to try to gain more money to go over that timeframe. If there is a rain delay that again is on you they don't accommodate for that. So then when you tell them after 4 calls, damaged goods, not honoring their own contract or their total lies and disrespect over the 4 calls you tell them once your agreement time is over to just go they leave you high and dry not moving all the items you paid for them to move. Now we are left with the hardship of an additional charge of finding someone to move these additional items having to wait for the credit card company to post our claim since this company fraudulently wiped out the card availability. So yes on top of not completing the move, loosing 1 hr drive time and loss of over 1 hr stand around time due to all the calls they charge your card on file a fraudulent amount that was not agreed too way more than the agreement that you already told them NO to any additional time just to finish the job already paid for and go. Let's top it off that the Operations Manager David who lied all day causing stress says to you about your brother who is a disabled vet battling cancer "We are not a charity"! HOW DARE YOU! Total Scam Operation! I have filed complaints!

Origin : Mesa, AZ
Destination : Mesa, AZ

Quoted Price : $975.00
Actual Price : $1,530.00

No Photo Cathy
March 11, 2015

Moving Review

I should have done this in December and I'm sorry I didn't. MMM came to my aide in an emergency. My son and I had just driven, non-stop, from Omaha, NE to Phoenix for me to assume a new travel nursing job. I thought we could move in the few things we had without trouble, but I over estimated our ability. We were both worn to the bone. I called Muscular Moving Men, explained my problem and my needs. They were there within 30 minutes and had my trailer unpacked and moved into our new apartment within half an hour. They were wonderful and I would recommend them to anyone. I plan on asking them for assistance again when he move in August.

Origin : Phoenix, AZ
Destination : Phoenix, AZ

No Photo Jean
February 20, 2015

Fast and careful!

They were on time, they were fast and they were careful.

Origin : Scottsdale, AZ
Destination : Phoenix, AZ

No Photo Barbara
March 10, 2014

They did a good job.

The guys were extremely polite, they were very sensitive to the needs of my mother going into assisted living, did it efficiently, I thought went above and beyond what was asked of them. Everything was where we needed and they got the job done. They had to do some shrink wrap and padding and stuff and they did a good job. They were fairly-priced, they were there when they said they would be. The guys were strong and able to move the things, and very polite to older people which is important. What I expected to be done, they did.

Origin : Peoria, AZ
Destination : Chandler, AZ

No Photo Leslie
May 21, 2013

MMM are terrific!

I used MMM for a Phoenix to Washington state move in May 2013. These guys did a super job & excellent service, careful handling of my goods upon pickup, and through the drop at a storage unit. Even after a snafu at the delivery site - which entailed more work for them - they were professional and retained their good attitude. It was very appreciated. Now all I have to do is find a place to live! and retrieve my things from storage. The hope is that 'all is well' since I have not yet unpacked and inspected. In any case, consider this a recommend; I have confidence the company would exceed your expectations. Leslie ps did not use their packing service

Origin : Phoenix, AZ
Destination : Tacoma, WA

Quoted Price : $2,000.00
Actual Price : $2,000.00

No Photo Maryellen
March 27, 2013

Highly impressed with their service

It was one of the best ones that I ever had. They were all professional. They were all very warm and friendly and very efficient. I was just impressed with all three of the young men. Yes the prices were very reasonable. Definitely I received all the services that I requested. Packing was above for - it was over what I expected. The crew were all fine. They were really nice guys. They were all college students. They were very efficient and professional. They were very good. We will definitely use them again.

Origin : Phoenix, AZ
Destination : Phoenix, AZ

No Photo Deb
March 27, 2013

outstanding

Haren and ben were more than we could have asked for, second time we have used Muscular moving Men and would recommend highly.

Origin : Phoenix, AZ
Destination : Anthem, AZ

Quoted Price : $320.00
Actual Price : $320.00

No Photo James
January 3, 2013

My move was absolutely fabulous

I used them twice for two different moves and it was excellent. They were competent, prepared, on-time and knew what they were doing. They weren't a fly-by-night group. The estimate was right on the mark. They came up with an approximate price. They told what the packaging prices were per hour, there were no additional prices for boxes. They told me how much per hour it was going to be and they gave me an approximate time it would take and they were right on their estimate. The staff and crew members were very pleasant, they listened to any concerns we had and they were very proficient. The packing was excellent. I was in military for 15 years and probably moved 10 or 12 times in the military. These guys were better than a lot of the other movers I had. They took care of everything. If anything, they sometimes overpack stuff. It was excellent, like I said it was one the best moves I've ever experienced, especially these in-town moves and usually in-town moves are not quite as good. But this was just absolutely fabulous. No problems, no complaints, no nothing.

Origin : Phoenix, AZ
Destination : Phoenix, AZ

No Photo Greg
December 20, 2012

Excellent service competitive pricing

They were excellent. The two guys show up and the job was a little bigger than they thought. So he sent out for third guy and they got it done within time frame, within budget. They were great. The prices were very competitive. I would recommend them to my friends and family who will move in the future. They were good. They were very responsive. They followed up the day of the move, day before the move. Good follow up.

Origin : Scottsdale, AZ
Destination : Scottsdale, AZ

No Photo Sara
September 17, 2012

One of the most wonderful moving ...

I have moved quite a few times in my life. This time I am simply bowled over by the quality of this company's service. From the people who physically moved our things to the people on the phone, they were absolutely fantastic. They were on time and their friendly staff and crew was great at packing and unpacking. Moreover, I received my stuff right on time without any damages. It was just amazing!

Origin : Phoenix, AZ
Destination : Scottsdale, AZ

No Photo Vasanth
May 15, 2012

Impressed!

after 3 moves now you have FAR exceeded my expectations! I have been moved by a total of 6 Muscular Moving Men and have had the same great service

Origin : Phoenix, AZ
Destination : Phoenix, AZ

Quoted Price : $150.00
Actual Price : $200.00

No Photo W.
August 15, 2011

I will be using your services in the ...

On Saturday June 5th I put a bid opening on the net for a 3 way move to be carried out on June the 15th. Although I received 6 bids and other bids that were in fact lower, Josh with Muscular Moving men was the only one to call me on Sunday the 6th of June. I went with a gut feeling on this on a since of time efficiently. I can tell you now I was not disappointed. Josh explained everything to me clearly and the move was set for June 15th. I am disabled and we ran into some medical coordination problems, so just 4 days before the move was to take place I was forced to move the date up by one day. I called Josh and he said he would get back to me that the schedule was full on the 14th. In less than one hour I received a call-back as promised. Josh had contacted another customer and was able to accommodate us both. He kept in contact with me and the details were carried out. The move was to start at 8 AM at approx. 7:45 I received a call from the team of Kyle and Adam that traffic was heavy and that they would arrive a little after the set time, being kept appraised of the status is only one of the first professional acts of conduct by your employees, and from the customer point of view it is really appreciated. Now where moving in it's self to me is a horrifying experience, Kyle and Adam made it almost enjoyable if that is ever really possible ! Both of their performances were carried out like it was their money paying for the move ( fast ) and the goods were their own ( carefully ) now thats a fine line to balance upon. They were both professional and personable and you are fortunate to have them in your employ. They took no lunch, they got it all in one trip, and saw to it everything went into our new place in it's proper area. All in all they could not have performed better. I normally do not write this type of letter and I expect good customer service for my dollar, however in this case all concerned performed way above and beyond. I will not hesitate to recommend your company to anyone moving, and I will be using your services in the future!

No Photo R.
August 15, 2011

Thanks for making the move so easy!

I just wanted to thank you again for such a great job on Saturday...as it turned out, Extra Space called to apologize profusely about the problem with the gate - the card reader failed to read my code..what bad timing! Thanks for making the move so easy...and quick. I will definitely keep your company in mind for future moves.

No Photo I.
August 15, 2011

We appreciate the extra care you took!

Josh and Justin, Thank you both for a smooth uneventful move. We appreciated the extra care you took when handling out belongings. We would definitely recommend your services to a friend or family member.

No Photo M.
August 15, 2011

Look forward to working with your ...

Thanks for delivering our large "white" sectional on short notice... and in perfect condition (still white!) Look forward to working with your company again.

No Photo Bettie
August 15, 2011

Highly recommend Muscular Moving Men!

I highly recommend Muscular Moving Men. Both Josh and Justin are Absolutely Awesome! These Muscular Moving Men are the only movers I will use from now on. They do everything right, have a wonderful willing attitude going beyond my expectations. Do yourself a favor. If you have to move anything, large amounts or small call Justin and Josh. You will be so pleased you will call and thank me. Thank you Justin and Josh for helping me out when I was in a real time crunch. Your prompt attention to detail and hard work is greatly appreciated.

No Photo Liz
August 15, 2011

All I can say is WOW AND FANTASTIC!

All I can say is WOW AND FANTASTIC. The move went really well and the guys were great and very conscientious. I can't say enough wonderful things about your company.

No Photo Hillary
August 15, 2011

I would recommend them to everyone!

Justin and Adam were wonderful! They were so nice, professional, timely, everything was moved and done beautifully! They even set up my bedroom furniture, couches, everything totally ready for me to just live in :) What a relief that is when you are in a busy hectic world to have something actually done right, for the right price, by good honest people! I will use them again, I would recommend them to everyone! Thanks again to both of you!!!!

No Photo Ali
August 15, 2011

Both are skilled in the moving ...

Justin and Josh were very professional and cognizant of the fact that my precious possessions were dear to me; they handled them gingerly. It was one of the hottest days of the summer thus far, and I appreciated the fact that either did not complain once about the wonderful AZ heat. I had a bunch of stuff they moved into the 2nd floor of an apartment! Both are skilled in the moving industry; and you can rest assured your move whether large or small will be handled by experts.

No Photo Patricia
August 15, 2011

My last minute move went smoothly!

My last minute move went smoothly. Not only were the movers awesome but Josh and Justin were so professional and personable on the phone! I WILL recommend them to my friends and coworkers in the future! Thanks so much Bill and Mike!!!

No Photo The
August 15, 2011

Luckily we found them!

We are rare. We hate to move. It reminds us of how many ghouls we are dragging around in our life. Furniture we don't use, vacation home that is not built, valuables and priceless collectibles from our time in Europe, irreplaceable guitar collections... and on and on and on... Luckily we found the men of Muscular Moving Men (MMM) in Arizona. What a relief. On the day we decided we wanted movers, we contacted MMM through their website. Their response was within a few hours and Josh came to our home the next day to survey the job and give us a quote. We quoted the job to 3 other companies. MMM's quote was fair and incredibly accurate. However, this is really the easiest part of the moving process. The real colors of these guys showed the day before the scheduled 9am start time, when in a panic we realized that WE were not ready with out part. With rain in the forecast for moving day, we were feeling a high level of anxiety. With a call to MMM we had a "packing/prep" crew in our home in 2 hours. They spent 3 hours helping us with our part of the prep and the team moved the start time up an hour. You will find that this is how this guys work. Professional and flexible. So, cut to the chase. If you are planning a move for business or home and Justin and Josh of Muscular Moving Men are in your area, don't make a mistake and hire amateurs. These guys are professional, timely, and VERY concerned about everything from dog toys to European collectibles. They are licensed and insured so you can feel confident that even if something were to happen, they are ready to take action. We have been in our new home a week and have not found a scratch or anything broken. For us the trimming begins now. Maybe not every piece of lint we collected in Europe is "collectible" and perhaps some of those guitars are actually un-played, and it's time we accept the fact that the vacation home will never be completed... so we'll excise our ghouls. Regardless of what is left, when we move again it will be with Muscular Moving Men. You should do the same!

No Photo Tracey
August 15, 2011

I will definitely refer you!

I just wanted to thank you and your guys for the move over the weekend. It was a challenge, but you and your guys were very accommodating, and were a pleasure to work with. Thank you again, and I will definitely refer you out when I get the opportunity.

No Photo Nancy
August 15, 2011

I would not hesitate to use you again!

Justin: I just wanted to follow up and let you know how pleased I was with the move. Your guys were fast and efficient and most of all pleasant (even some sense of humor). I would not hesitate to use you again or recommend your company to my friends.

No Photo Omar
August 15, 2011

I will definitely refer you to family ...

The two men you sent just finished and I wanted to let you know I felt their service was excellent and your price was competitive! I will definitely refer you to family and friends! Thanks!

No Photo Jeffery
August 15, 2011

I was extremely impressed!

I used Muscular Moving Men for my move on January 4th. My two movers were Bill and John. They were both excellent. I was extremely impressed with their speed in moving all of my items. In addition, they were very professional, used great care with my items, and rearranged the items well to fit in the truck & in my storage unit. I really appreciate their efforts. I will definitely be using Muscular Moving Men again and if Bill and John are still there, I would definitely like to use both of them again. Thank you very much.

No Photo Alicia
August 15, 2011

I do not hesitate to refer your ...

Justin, after 3 moves now you have FAR exceeded my expectations! I have been moved by a total of 6 Muscular Moving Men and have had the same great service from everyone. I do not hesitate to refer your company to anyone who passes by. Your professionalism, timeliness and great physique make your company #1!

No Photo Kevin
August 15, 2011

All my stuff arrived in perfect ...

Today was a sad day. I lost my house to foreclosure. Not only were Jeremy and Ash professional in appearance, they were in attitude and work ethic as well. From the moment the clock started to the moment they were done, they were constantly on the go. All my stuff arrived in perfect condition and thanks to Jeremy and Ash a otherwise dreary day turned out just fine. Thank you guys! As you can see, I am a quality manager. Customer service is tops on my list of things I look for followed closely by getting what I paid for. Today you provided both! I have posted my review on Yelp as well as Facebook. I can only hope to drive in more business for you. Please reward Jeremy and Ash as you see fit. They deserve it! Today, they represented you well. I can only hope my people do as well for us.

No Photo Gerry
August 15, 2011

Thanks again for a flawless ...

Justin, Wanted you to know that YOUR CREW WAS VERY PROFESSIONAL, VERY EFFICIENT, AND THAT THE WHOLE EXPERIENCE WITH YOUR COMPANY WAS AS GOOD AS IT GETS. You should be proud of what you have built and the great team you have assembled. You can be sure that I have/will tell my friends in AZ about MMM. Thanks again for a flawless performance.

No Photo Tim
August 15, 2011

It was a great experience all around!

I had Musclemen Moving move me on Dec. 18, 2010. It was a great experience all around. I was moving to a smaller place and they actually were willing to drop off things that won't fit into my new residence at two other locations (no additional trip charges, etc... - just the cost of time). John and his crew moved me and they were great (professional, friendly and quick). It as a great experience - they should be proud of their employees, from booking (Josh) to moving.

No Photo Brenda
May 21, 2011

Great job

The move took longer than expected, and all of my belongings did not fit on the truck; however I had to change the time at the last minute so it I cannot fault the company for having to use a different and smaller truck to accomodate me. The movers were top notch and very helpful, courteous and professional. I would use them again. Small problem with no having tools but overall good experience and worth the money.

Origin : Peoria, AZ
Destination : Peoria, AZ

Quoted Price : $300.00
Actual Price : $500.00

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