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Neighbors Moving & Storage

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3.6(9) Reviews
Accuracy of Estimate 3.3
Moving Services 3.8
Packing Services 3.3
Professionalism 3.8

78% Recommended based on user reviews

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Membership(s) & License Info.

Member of BBB: Yes
License Info: US DOT # 1207187
ICC MC # 624840
Insurance: On file: $1,000,000
Required: $750,000
Year of Estd: 2/1/2003

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Neighbors Moving & Storage Location

Address

Neighbors Moving & Storage
3155 North Andrews Avenue extension
Pompano BeachFL 33064 USA


Contact Info

Toll Free: 800-609-1939
Phone: 305-223-2006
Fax: 888-435-1939



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Reviews

No Photo William
October 16, 2015

1.5

This is a horrible moving company

This company has lost over $6,000 of my personal property while in their storage and has damaged almost all of my new furniture. The bill to fix the damage will probably exceed $1,500. The worst part though was the attitude of the crew on pickup. they were verbally abusive to me and my family when I refused to provide an imprint of my credit card the second day of the pickup. The office manager also has done very little to resolve the missing furniture. They are crooks and thieves and do not know the first thing about honesty and integrity. Nothing they did on this move was professional or ethical. they have destroyed and lost so much of my property, and only say "file a claim" if you don't like it. Horrible moving experience.

Origin : cutler bay, fl
Destination : doral, fl

Quoted Price : $2,000.00
Actual Price : $2,400.00

No Photo Tamilselvi
July 16, 2014

3.8

They did a good job, but a little ...

They did pretty good except after they came to the new house, it was raining. I wish they could have waited or worn something on their legs to avoid making a mess inside the house, but other than that they did a good job. A little cleanup would have been nice.

Origin : West Palm Beach, FL
Destination : Jupiter, FL

No Photo Erica
February 28, 2014

3.0

It was good

The move was ok, it took a little longer than expected, but everything went well. They got the job done. The quote did change once they got started, which we didn't expect. [The packing] went fine. I would recommend them.

Origin : Homestead, FL
Destination : Leisure City, FL

No Photo Debbie
November 6, 2013

4.5

Did a fine job

They were good. I think they expanded the hours a little more than they should have been but they basically did a good job. They quoted me a price which I knew was way under. He said he was gonna take two hours and I knew it possibly couldn't take less than four. I would recommend them. They were good. They were fine. They did what they were supposed to do. I didn't have the whole house. I had only few pieces to move. So it wasn't like they had to pack anything.

Origin : Boca Raton, FL
Destination : Ft Lauderdale, FL

No Photo Jon
October 2, 2013

4.0

Overall, a pleasant experience

It was pleasant. The actual movers themselves were very professional, very courteous. Apparently the sales guy committed to things that the movers said they don't usually do, but the movers went ahead and did it. They showed up on time and finished it in less than the time proposed. The pricing was reasonable. Packing was done to my satisfaction. I would recommend them. I did receive all the services that I requested.

Origin : Royal Palm Beach, FL
Destination : Royal Palm Beach, FL

No Photo Kristine
September 30, 2013

5.0

Organized and professional service

The move was good. They took their time. They packed the stuff up well with blankets and everything so that nothing would get scratched. They didn't stall or anything like that. They worked. The pricing was reasonable. I did all the packing. They just packed the furniture and put blankets on and packed the truck. They just packed the truck and moved it to the next place. The crew behaved very well. I would recommend them to my friends and family for their future move. They were professional.

Origin : Pembroke Pines, FL
Destination : Hollywood, FL

No Photo Joe
April 27, 2013

1.0

Horrible Experience

Do not use these thiefs. They quote a price jack up the rate and underestimate the total cost and your stuff gets totally trashed by undocumented losers. This company needs to be put out of business.

Origin : Iowa
Destination : Florida

Quoted Price : $1,500.00
Actual Price : $3,100.00

No Photo Don
October 2, 2012

4.5

A real good experience with friendly ...

Recently we moved our stuff within Florida. It turned out to be a really good experience. The staff was friendly and took good care of our things. Nothing was broken or lost. The pricing was also comparable and we are very happy.

Origin : Pembroke Pines, FL
Destination : Hollywood, FL

No Photo Sylvie
March 23, 2010

4.8

Five Stars!!!

This is a five star moving company. I am so impressed with the quality service I received on my move from North Carolina to Maryland. From beginning to end this company was extremely professional. When the men showed up at my home they were in a truck that said Neighbors Van Lines, wearing a uniform that said Neighbors Van Lines, and gave me a contract that said Neighbors Van Lines. The guys that arrived to pick up my things were obviously experienced and knowledgeable about what they were doing. I didn't worry at all because the long distance manager and the driver of the truck both assured that they would be arriving to deliver it in Maryland in 4 days. The guys came right on time and the exact same gentlemen who did the loading were the men delivering at my new home. I even tipped the guys because they had been so nice and hardworking. They did everything for me. I would definitely recommend this company.


Deemed as “Mover of the Year” by Consumer Business Review, Neighbors Moving and Storage is one of the pioneering moving companies in the relocation industry. Operating for almost 70 years, our company has gathered valuable experiences in handling umpteen numbers of customers with varied moving requirements helping us in turn to upgrade our services to the scale of top grade excellence. With Neighbors Moving and Storage you will get a wide range of moving services that are sure to make your relocation a happy experience instead of a troublesome one. To know what we are offering you, just have a glace at our services:
  • We provide both short distance local and long distance interstate moving services all over the country.
  • With us you will get state-of-the-art storage facility where you can keep your valuables for either short or long term purposes.
  • We offer high quality packing materials and a group of well trained and professional moving staffs who take minute care while packing your valuables.
  • Avail our top graded services for both residential and commercial moves no matter whether you are moving for a short distance or undertaking long distance relocation.
  • Neighbors Moving and Storage Company prides itself over the quality, integrity and professionalism with which it undertakes each and every move.
  • We offer special care and expert handling while moving piano and other valuable antiques.
  • Customers can also avail free moving quotes from us which offers them the idea of how much they need to spend on their move and choose the services accordingly.

Relocation is always a hectic business. But a proper planning and organized execution of tasks can take away the tension and worries to replace it with a pleasant move and at Neighbors we precisely strive to achieve that end. What is more, with us you can totally be tension free over the matter of security as we are registered with AMSA, Expert Delivery Nationwide and also FMWA. So, just give us a call and let our professionals offer you the most pleasant move that you can ever have.

DBA Name: Neighbors Moving & Storage
Entity Type: Carrier
Operating Status: Authorized For HHG
Out of Service Date: None
DUNS Number: -
Power Units: 10
Drivers: 11
MCS-150 Form Date: 10/2/2013
MCS-150 Mileage (Year): 310,980 (2012)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
18409 Cascade Ave S Suite E Tukwila, WA, 98188
Phone: 425-656-4444
Fax: 425-728-1100

Mailing Address:
18409 Cascade Ave S Suite E Tukwila, WA, 98188

Last Updated Date: November 28, 2013

Property Passenger Household Goods Private Enterprise
CloseCloseTickCloseClose

Authority

Type Common Contract Broker
Status Active None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $1,000,000 Yes No

Authority History

Subno
Auth TypeHousehold Goods Common Carrier
Original ActionReinstated
Original Action Dt.09/13/2010
Disposition
Disposition Dt.

Revocation

Auth TypeCommon
1st Served Date12/28/2009
Effective Date02/01/2010
ReasonInvoluntary Revocation

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierVanliner Insurance Company
Policy/SuretyTRV5862500
Posted Date02/04/2013
Converage From and To$0 - $1,000,000
Effective Date02/03/2013
Cancellation Date

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierAmerican Automobile Insurance Company
Policy/SuretyMZG80916034
Converage From and To$0 - $1,000,000
Effective Dt. From and To 02/03/2010 - 02/03/2013 Replaced

Insurance Address

CarrierAmerican Automobile Insurance Company
AuthCarolyn Nichols
Address777 SAN MARIN DRIVE NOVATO, CA USA 94998
Telephone714-368-6303
Fax415-899-3600

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 9 21 0 0
Out of Service 0 4 0 0
Out of Service % 0 19 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
2/22/2012 Satisfactory 11/15/2011 Non-Ratable

Unsafe Driving

MeasurePercentileThreshold
1.2231.3%
65%

Vehicle Miles Traveled (VMT) : 310980
VMT Year : 2012
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 15.5
Total Inspections with Unsafe Driving Violations : 3
Total Unsafe Driving Violations : 3

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
2.0784.1%
65%

Relevant Inspections : 22
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 6
Total Hours-of-Service (HOS) Compliance Violations : 7

Driver Fitness

MeasurePercentileThreshold
1.92< 5 insp. w/viol.80%

Relevant Inspections : 22
Total Inspections with Driver Fitness Violations : 4
Total Driver Fitness Violations : 4

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 22
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
2.2721.1%
80%

Relevant Inspections : 10
Total Inspections with Vehicle Maintenance Violations : 5
Total Vehicle Maintenance Violations : 8

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 9.3
Vehicle Miles Traveled (VMT) : 310980
VMT Year : 2011
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 15.5
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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