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NorthStar Moving Corp

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4.0(15) Reviews
Accuracy of Estimate 4.2
Moving Services 3.9
Packing Services 4.0
Professionalism 3.9

75% Recommended based on user reviews

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Membership(s) & License Info.

Member of AMSA: Yes
Member of BBB: Yes
Is a ProMover ?: Yes
License Info: US DOT # 1836576
ICC MC # 665757
Cal T # 182466
Insurance: On file: $1,000,000
Required: $750,000
Year of Estd: 9/23/1994

Hours of Operation

Mon-Fri 7:30 am - 7 pm Sat 9 am - 5 pm and Sun 10 am - 3 pm PST


Payment Options

All major credit cards & cash


If this is your business / listing, Click here to update your info.

NorthStar Moving Corp Location

Address

NorthStar Moving Corp
9120 Mason Avenue
ChatsworthCA 91311 USA


Contact Info

Toll Free: 800-275-7767
Phone: 818-727-0128
Fax: 818-727-7527



NorthStar Moving Corp: Gallery


Reviews

No Photo Garland
September 28, 2016

1.0

Do NOT use this company

I don't typically write online reviews, but I had such a dreadful experience with this moving company that I want to be sure that no one else has to suffer through a move with this company's incompetence. NOTE: Northstar Moving Transportation Co and NorthStar Moving Corp ARE THE SAME COMPANY - both with different addresses, former is in Chicago, IL and the latter is in Chatsworth, CA. This makes it next to impossible to track them down or to report them to the BBB. PLEASE DO NOT USE THIS COMPANY. Our moving experience was horrible. They were rude, unprofessional, and underhanded. I am immensely relieved that it's over, but it's hard to move past the nasty, cheated feeling and the extreme distaste that came from dealing with this wretched company.

Origin : Chicago, IL
Destination : Wilmington, DE

Quoted Price : $1,800.00
Actual Price : $3,100.00

No Photo Vibhuti
January 29, 2016

1.8

They were misleading about the ...

Instead of the way they usually pack the mattresses ... They had rolled it ... I didn't like that kind of packing and it actually spoiled my bed. ...The delivery window that they gave me after calling them 100 times, they gave me a delivery window of four to eight ... They said, "Oh, he's stuck ... Some California inspection happened." ...I had a really bad experience with them, especially because they lied and they didn't keep their word. ...Very unprofessional, very bad service. I would never go with them again.

Origin : El Segundo, CA
Destination : El Segundo, CA

No Photo Anonymous
April 3, 2015

5.0

No complaints!

It was good. They came on time when the said they would and they delivered early, which was great. The guys were very quick and helped me move stuff and out it together. [Pricing] was competitive-no complaints.

Origin : Bulk Mail Center, CA
Destination : Altama, GA

No Photo Connie
January 15, 2015

It was great!

It was great, they were on time and courteous and moved everything just fine!

Origin : Anaheim, CA
Destination : Riverside, CA

No Photo Brenda
January 12, 2015

5.0

It was a pleasant experience

It was a pleasant experience, I had no complaints. I got a lot of different quotes but I went with the higher quote... you know, sometimes you get what you pay for. I thought it was fair, it was comparable, yeah. I'd give them an "A", I highly recommend them... They were on time and they were friendly.

Origin : Richmond, CA
Destination : Richmond, CA

No Photo Anonymous
November 25, 2014

4.8

Very professional!

I would tell them to absolutely use them, they're very professional, efficient and trustworthy company!

Origin : Manhattan Beach, CA
Destination : Forest Park, WA

No Photo Aileen
November 4, 2014

4.8

Everything was done, and it was good!

The picked it up from the storage unit. They packaged everything and then labelled everything. Then they brought it to my apartment in Connecticut and then they unloaded it. And everything was done and it was good!

Origin : Glassell, CA
Destination : Hamden, CT

No Photo Anonymous
October 20, 2014

4.2

Excellent job and professional

It was good. They were professional.

Origin : La Palma, CA
Destination : La Palma, CA

No Photo Vinita
April 18, 2014

3.2

I would give them a good review

It was okay. They were on time. It was fine, it was quick. It was okay, but they charged for every little thing. For packing it was okay, but for moving they shouldn't be charging us for the wrap and tape and I was charged for that.

Origin : San Jose, CA
Destination : Ewing, NJ

No Photo Nancy
May 15, 2013

5.0

Fantastic service

They were wonderful. They were absolutely wonderful. I have never had an item... I moved one thing. I never had anything packed so well. I would definitely would contact them if I could remember who they were. I think price was a lot. I purchased something on ebay and they went to the residence and packed it up for me. It was a seven foot artificial tree. So it was a little bit on the fragile side and they had to do the packing and everything for me. That almost doubled the price but they did a fantastic job. Yes and more so I received all the services. For future customers I would say to definitely use them and not have any reservations because they will totally follow through and take care of you. It was great communication. You can contact them too many times and they are always wonderful on the other end of the phone. Yeah customer service is wonderful and their work was wonderful. I don't have anything negative to say. I wish it had costed me a little bit less but in lieu of nature of items. However, most moving companies charge you minimum of a thousand pounds and I only had a 70 pound, 100 pound items. So they were way out there. They didn't charge me any more than the estimate. Their packing was phenomenal.

Origin : San Leandro, CA
Destination : Goodview, MN

No Photo Rashmi
May 10, 2013

3.0

Unhappy about the move

We were little bit unhappy, no doubt about it because the price they quote and they charge items and everything and all. They didn't want to budge anything. They want cash up in front before even delivered and unloaded the truck. I told them don't worry I am going to pay you the cash the first time I paid. The second time when you deliver the merchandise and everything. You leave everything inside. Let's check it out whether it is broken or not eveything. Then I will pay you the cash. I am telling you right now. I said I am going to pay you cash but they didn't believe me. I had an argument with them. Otherwise they are going to walk away, take away merchandise. I said this is ridiculous. You guys are in business. We are not here not to pay you. I paid you cash upfront, half of the money before you pick up my goods. Believe me North star I was very unhappy. The guy who is in charge here even in Los Angeles area was nasty also. Nasty in the terms of you cannot do this you cannot do that. I told him what ever price you quote me - was of the 2200 pounds. If it is 2200 pounds that is the minimum we charge. I said listen if you charge me all the prices and everything. If it is under $2200 you have to give me the credit. I have no problem. If it is over 2200 pounds I will pay you extra money which I owe you - no doubt about it. Then they don't want to go because it was a minimum load and that they can make more money. That is the reason I stick to the guns. I had no choice because I wanted to deliver everything else. At the same time they broke one of my table leg and everything. They never gave me or called me back yet what needs to be done.

Origin : Sunnyvale, CA
Destination : San Diego, CA

No Photo Scot
April 17, 2013

5.0

Service was of the highest quality

They are high quality. It was reasonable price. They quoted me pretty high but then it didn't take as long as I thought it was gonna take. So it ended up working out good. Yes I have received all the services that I have requested. Packing was excellent. The crew were cool. They were nice. Yes they were on time and friendly. I would let the future customers know that I highly recommend using them.

Origin : West Hollywood, CA
Destination : City Of Industry, CA

No Photo Jody
February 13, 2013

5.0

I have no complaints at all, they ...

Movers were very very good. It was fine, I have no complaints at all. I would recommend them to my friends and family members who would move in future. The prices were reasonable. The packing and unpacking was just fine. I would surely recommend them, they were good in every way.

Origin : Pacheco, CA
Destination : Trophy Club, TX

No Photo John
November 15, 2012

4.2

They did pretty well

For a last-minute job, they did a pretty good job. They were supposed to come on Sunday and they never made it. They came on Monday, a day late. The pricing was not that bad considering it was a last-minute deal. Towards the end of the move they became sloppy. They didn't check the drawer under the stove which had some pans. They didn't bother to pack the refrigerator and we had to lose some food. Other than that my move went well and they did a good job.

Origin : Newark, CA
Destination : Newark, CA

No Photo Lakshman
October 24, 2012

3.0

Highly disappointing service

When they delivered our stuff to us, most of it was not in the right shape. Some of our furniture got broken and scratched. The cartons carrying liquids were broken and spilled all over. The truck driver wanted to extract more money from us because there was a slight inclination. We had to escalate that to the moving company and they did charge me but all in all, I didn't have a very good experience.

Origin : Union City, CA
Destination : Lone Tree, CO

No Photo Marcus
July 30, 2012

4.8

Fabulous experience

Even though this moving company was a bit on the expensive side, they took the hassle out of my move. They arrived on time, packed everything in a professional manner without causing any breaks or damages. Overall, it was a very good experience.

Origin : San Francisco, CA
Destination : Reno, NV


NorthStar Moving Corp., a California mover, is recognized as one of thetop movers in Los Angeles. NorthStar Moving promises to provide comprehensiveestimates before your move and professional service during and after your move.

No one wins awards for service by overcharging. And our awards foroutstanding service are unparalleled in the industry: A+ Rated by the BBB,Angie’s List Super Service Award Winner, More 5 Star Ratings than any othermoving company, Voted CitySearch Best Mover and Best Green practicesvendor.  We could go on and on but visit our website and watch videotestimonials of hundreds of our satisfied clients. There is a reason there is aStar in our name.  Let NorthStar Moving move you across the street oracross the globe. We want to earn our next accolade from you.

We recommend checking the license numbers of any mover you are considering tohire. Here are ours:

CAL PUC T-182466
DOT 1836576
MC-665757

We converted our entire fleet of moving trucks to run on Biodiesel. We are nowpowering our entire fleet of big red trucks with cleaner burning fuel made fromnatural renewable sources such as vegetable oils. Our corporate stationery,business cards and other printed literature have always been printed on 100%recycled paper. All of our moving boxes are made of 100% recycled materials& we encourage our customers to recycle moving boxes.

Local Move
If you are moving into an apartment, new office or into your new home, we offeryou one of the best local move services keeping all your needs in mind. We havethe experience and the staff to handle all your relocation needs-whether it isa residential or commercial move.

Long Distance Move
NorthStar Moving provides long distance move at a low rate. Instead of sendinga moving van across the country with only your shipment on board, weconsolidate your shipment with other customers shipments. This method ofshipping allows you to receive a greatly reduced rate.

NorthStar Moving is the exclusive West Coast authorized agent for MoishesMoving Systems on the East Coast. Our relationship with Moishes allows us toprovide top of the line service from coast to coast.

International Moving
NorthStar Moving is affiliated with a large network of Freight Forwarders whocan deliver your belongings from the West Coast in the United States tovirtually anywhere in the world. A large network of destination agents enablesNorthStar Moving to provide you with options like door to door serviceincluding custom clearance and delivery to any address in the world.

Commercial Move
NorthStar Moving Corporation is well equipped to handle any type of businessmove. We know that your move is as unique as your business. We, at NorthStarMoving Corporation, understand both your companys need to have your employeesettled into their new home and your companys need to control costs.

Storage
NorthStar Moving Corporation has full-service storage facilities. The NorthStarMoving crew comes to you to pick up the belongings you want moved into ourstorage facilities. The NorthStar Moving crew will professionally prepare youritems that need to be placed in storage.

Artwork
We have the packing materials required to safely protect your delicate objectssuch as fine art, antiques. Each piece is wrapped and protected before beingtaken out and securely placed in our moving van.

Packing
Whether you are moving across town or across the country, NorthStar Movingoffers professional packing and crating services to protect your householdpossessions. Trained in the proper packing methods to provide maximumprotection, our professional packers use the industrys finest packing materialsto cushion, cover and protect your belongings.

Entity Type: Carrier
Operating Status: Authorized For HHG
Out of Service Date: None
DUNS Number: -
Power Units: 12
Drivers: 12
MCS-150 Form Date: 6/21/2013
MCS-150 Mileage (Year): 10,000 (2012)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
9120 Mason Ave Chatsworth, CA, 91311
Phone: 800-275-7767
Fax: 818-727-7527

Mailing Address:
9120 Mason Ave Chatsworth, CA, 91311

Last Updated Date: November 29, 2013

Property Passenger Household Goods Private Enterprise
CloseCloseTickCloseClose

Authority

Type Common Contract Broker
Status Active None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $1,000,000 Yes No

Authority History

Subno
Auth TypeHousehold Goods Common Carrier
Original ActionGranted
Original Action Dt.12/30/2008
Disposition
Disposition Dt.

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierTransguard Insurance Company Of America Inc.
Policy/SuretyTCP0000305
Posted Date03/07/2013
Converage From and To$0 - $1,000,000
Effective Date03/07/2013
Cancellation Date

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierVanliner Insurance Company
Policy/SuretyTRV5552100
Converage From and To$0 - $1,000,000
Effective Dt. From and To 03/17/2010 - 03/07/2010 Replaced

Insurance Address

CarrierTransguard Insurance Company Of America Inc.
AuthJudy Sikorski, Director Of Admin
Address215 SHUMAN BLVD., SUITE 400 NAPERVILLE, IL USA 60563
Telephone630-864-8466
Fax630-864-3579

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 29 42 0 0
Out of Service 0 1 0 0
Out of Service % 0 2.4 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
6/9/2009 - - Non-Ratable

Unsafe Driving

MeasurePercentileThreshold
00%
65%

Vehicle Miles Traveled (VMT) : 10000
VMT Year : 2012
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 12
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
1.1861.1%
65%

Relevant Inspections : 39
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 8
Total Hours-of-Service (HOS) Compliance Violations : 8

Driver Fitness

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 39
Total Inspections with Driver Fitness Violations : 0
Total Driver Fitness Violations : 0

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 39
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
0.28< 5 insp. w/viol.80%

Relevant Inspections : 27
Total Inspections with Vehicle Maintenance Violations : 4
Total Vehicle Maintenance Violations : 4

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 12
Vehicle Miles Traveled (VMT) : 0
VMT Year :
VMT Source :
Average Power Units (APU) x Utilization Factor (UF) : 12
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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