Olympian Worldwide Moving & Storage, Inc.

Stay away from them

Gave us 2 days notice they would be showing up one day early to pack, which forced us out of the house when we were not ready and to get a hotel. They would not compensate us for this. Verbally guaranteed to deliver within 3-5 days of the front end of the delivery window but did not actually deliver until 7 days outside the 2 week window. Part of the shipment was left behind that then took 8 weeks for delivery. We were only compensated for the initial delay since the rest was considered a partial delivery. Still missing over $1000 worth of stuff. Communication was horrible throughout. They would rarely respond to phone calls once they had our stuff, our move coordinator was MIA for the final 4 weeks, and we were absent any updates at all unless prompted. the only way our experience could have been worse is if they lost all of our items. Read more

BUYER BEWARE!!!

BUYER BEWARE – RUN (DO NOT WALK) AS FAST & FAR AWAY FROM THIS COMPANY AS YOU CAN. I received a low-ball estimate ($1,350) for packing & move 3 BLOCKS AWAY. Five days later, my father passed away. Plans halted so I could fly East for my father's funeral. I MOVED 13 MONTHS AGO. OLYMPIAN STILL HASN'T PAID $1,500 TO REPAIR DAMAGES. I PAID THE HIGHEST PREMIUM FOR ZERO DEDUCTIBLE. I REQUESTED REFUND FOR PORTION THE EXCESSIVE PACKING. OLYMPIAN'S ATTEMPTING TO BLACKMAIL ME INTO SIGNING A RELEASE FOR "ANY & ALL CLAIMS, KNOWN & UNKNOWN." THEY'RE WITHHOLDING PAYMENT BECAUSE I WON'T SIGN THE RELEASE. THERE ARE 2 SEPARATE ISSUES – DAMAGES & EXCESSIVE PACKING. A truck was taken to their warehouse for a week. I don't know where my property was or how it was treated. Olympian refused to process my claim until I stated I'd unpacked all the boxes. I had nowhere to unpack the boxes, but had to say I had so they would process my claim. Any damages found later wouldn't be covered. I had vacate the home I sold. I planned to downsize & hold an estate sale. When my father passed away unexpectedly, I flew East. When I returned, my house went into full-pack mode. Olympian took full advantage of this – although they couldn't provide additional packers, they still packed in an excessive manner. I moved across country & did all the packing; there was less than $100 in damage. Within 3 blocks, Olympian did $1,500 damage. They ran their operations so lean, they didn't have another packer to help. Two packers were scheduled; one packer showed up 11:30am stating he was "pulled off another job." Packing took 2.5 days. The second day, the packer brought his kid; she was there 1 day. I'm not she was an employee. I told her not to pack my jewelry box. She kept hounding me; I finally just said, "Pack it." She would packed it in box by itself marking it "pillows." After I moved, I opened every box marked "pillows" & couldn't find it. I opened every box marked "Master Bedroom." The jewelry box (12x18x5) alone was in large 4.5 cu.ft. box (18x18x38 with 10lbs. packing paper); it was marked, "Jewelry Box." No boxes are numbered because they "don't do that for a local move." When I asked the packer how he knew which boxes he'd already counted, he gave me a dirty look saying, "I've been doing this a long time." Put numbers on boxes so you can keep track. Olympian has bad reviews for excessive packing. I'm still fighting for reimbursement from 13½ months ago. I lost entire liquor cabinet packed with salad dressing & wall décor. There was approx. 7 lbs. of packing paper in each box. My move exceeded 1,000 lbs. of packing paper. The boxes have no handles; you cannot maneuver them. They weight 50-60 lbs. each & were stacked 3 high. I ha Read more