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One of One Movers LLC

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1.9(5) Reviews
Accuracy of Estimate 1.8
Moving Services 1.8
Packing Services 2.2
Professionalism 1.8

100% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 3268146
ICC MC # 1031259
Insurance: On file: $750.000
Required: $750.000
Year of Estd: 6/22/2016

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One of One Movers LLC Location

Address

One of One Movers LLC
230 E 16th St
PatersonNJ 07524 USA


Contact Info

Toll Free: 866-833-7748
Phone: 866-833-7748



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Reviews

No Photo Jonathan
November 1, 2020

1.0

NEVER USE PLEASE READ

Never use this company they are nothing but scammers. Originally gave us a $1050 quote, and gave up a whopping 4K bill. They then did not follow up after 3 weeks and called my broker. Upon coming they damaged practically everything, refused to carry it inside causing me to break my toes, and worst of all they gave me someone elses belongings (bed, boxes, food) and didn't give me my desk, its contents, and clothes. Im missing all my school diplomas now if someone reading this receives it, please contact me. SCAM please do not use this fake company! UPDATE: have contacted the US Dept. of Transportation and had their operating license suspended as a result.

Origin : Braintree, MA
Destination : Orlando, FL

Quoted Price : $1,050.00
Actual Price : $4,000.00

No Photo Milan
August 7, 2020

1.5

Appalling behavior of the moving ...

This review is for two companies: All United Moving and Storage LLC as well as One of One Movers. I booked my move from Albany to Peoria with All United Moving and Storage (Job No. T6169523) on July 22. Jake Webber from All United Moving and Storage called me and told me that they are 5-star moving company and have not received a single complaint in last 4 years. He told me that I can bring in as many items as I want if the weight of the items is less than 2000 lbs. He confirmed that the goods will be moved by July 30, Thursday. From then on, I started coordinating with Aria Muhammed (Customer Service Coordinator) about the actual day of move. Every day she would tell me that next day someone would come and pick up my belongings from Albany. My goods were supposed to get moved maximum by July 31 as I had to fly to Peoria on Aug 1. It was extremely bad situation for me as I felt trapped having paid $657.00 to them as advance. The total moving cost was agreed on $1718.32. A driver (from One of One Movers) finally showed up 7 days later, on Aug 6 at my Albany apartment. I had only 14 large boxes, 1 IKEA king size mattress, 1 IKEA king size bed completely disassembled (disassembly resulted in 1 bed dismantled in 7 pieces), 1 side dresser (2 * 1), 1 side dresser, 1 COSCO Table Chair Box, 5 Travel Bags (Check-in size Bags). This was quite less than what was agreed upon. When the driver loaded my items in the truck, he tried to mint money out of me by saying that there were many steps in the apartment and also told me that he had to carry my belongings to the truck which was parked a long distance, but I showed him the contract and then he finally played his move by saying that my items are taking more than 486 cubic feet of space. As per contract, I was only entitled to 286 cubic feet of space and for every extra cubic foot, I would need to pay $4 extra which would mean that I would need to pay $800 extra than what was originally agreed. I was annoyed and perplexed. First of all Jake Webber never told me that there is any limitation on volume, all I was told that the items should not weigh more than 2000 lbs. Secondly, as Jake is a moving company, he should know how much space the items (that were mentioned in the contract) would take up. How any customer would know how much is 286 cubic feet and how \ why this figure was mentioned in the contract without discussing with me beforehand? Curiously, I calculated how much should be the volume of my belongings and I found that the volume was only 219 cubic feet. When I asked the driver that I want to verify how much space my belongings have occupied in the truck, he didn’t allow me to do that. This is cheating on my face. The two companies that I am dealing with have tested me to the hilt and I am sure they are an expert 5-star company in harassment and customer mishandling.

Origin : Albany, NY
Destination : Peoria, AZ

Quoted Price : $1,700.00
Actual Price : $2,500.00

No Photo Tonia
July 29, 2020

1.0

Horrible service!

If I could give zero stars I would! There is NO communication about when your belongings will be picked up or delivered. Our stuff cane damaged and missing almost 10 boxes plus some of the kids bigger toys that couldn’t fit in boxes! When I call to tell them about missing items and damages I’m told it’ll take 2-3 days to look in the warehouse. I call 100 times a day and can not get anyone to answer the phone! We hired a moving company to minimize stress and they’ve caused nothing but stress!

Origin : Poughkeepsie ny
Destination : Orlando fl

Quoted Price : $1,600.00
Actual Price : $6,250.00

No Photo Debi
July 24, 2020

1.0

Worst Experience with One of One Movers

Please do not use this company. I was told that I would receive my things in 14 to 21 days. It took over 30 days before I saw my stuff. I was told different stories by different people. The boxes were smashed, furniture was damaged, things were broken and can not be replaced. I had several missing items. I sent an email with pictures of missing items and received confirmation via email which stated that I would receive a phone call. The email also stated those missing items would be sent to me as soon as possible. I never received a phone call back. Ever. In fact I have made several, several phone calls and emails. No response at all! This company has the worst communication possible. I do not recommend "One of One Movers" at all. They obviously do not value their customers or their company.

Origin : Norway, Ma
Destination : Citrus Heights, Ca

Quoted Price : $3,420.00
Actual Price : $3,020.00

No Photo Eman
June 8, 2020

5.0

THE BESTTTt

these guys moved me last week and asked me to write a review because I called the office just to thank them. They warned me that I had placed my deposit with a broker which is why it was so cheap. Jonathan and Logan spoke with me and the dispatcher Dave helped me out in getting my furniture delivered to me the very next day. There wasnt any damages and customer service remained in contact with any questions or updates. Again these guys are the best.

Origin : erie, pa
Destination : charlotte, nc

Quoted Price : $4,300.00
Actual Price : $5,000.00


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