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One Way Van Lines-Local

One Way Van Lines-LocalVerified MoverVerified Mover

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3.5(2) Reviews
Accuracy of Estimate 4.0
Moving Services 3.0
Packing Services 4.0
Professionalism 3.0

100% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 3078816
ICC MC # 65466
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 12/13/2017

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One Way Van Lines-Local Location

Address

One Way Van Lines-Local
8200 Fischer RD Suit A
BaltimoreMD 21222 USA


Contact Info

Toll Free: 855-331-6683
Phone: 301-298-0853



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Reviews

No Photo Elise
July 2, 2019

2.0

One Way Van Lines is unprofessional, ...

%0d%0aWhen loading my belongings into the truck at pick-up, the team did extra packaging (bubble wrap, etc) that they then charged me for. They did not ask me if I wanted to do that (even though I was present the whole time) and I assumed it was a part of the moving/packing estimate I'd negotiated with the company. When I was charged an extra $325, the company representatives refused to discuss any solution. I was told that it was my word against that of their employees and "there was nothing they could do". After multiple attempts to call and email the manager, I filed a claim with my credit card to refuse the charge. Only THEN did I get a prompt reply telling me that I couldn't file a claim for damages while I still owed them money.%0d%0aAnd yes, my belongings were damaged. Multiple boxes squished (even those clearly marked fragile) and two bookcases cracked/shelves broken. %0d%0aIn addition, despite multiple requests for an estimated arrival, I received only 6 hours’ notice of delivery and had to leave work early. The truck traveled from Baltimore to Kansas City, leaving what most would assume is plenty of time to update me that the truck was on its way and to estimate an arrival day. Yet I received ZERO communication until the day of. %0d%0aDo not hire this company.%0d%0a

Origin : Washington, DC
Destination : Kansas City, MO

Quoted Price : $2,000.00
Actual Price : $2,400.00

No Photo Gavin
May 13, 2019

5.0

Impressive service!

The ONE WAY VAN LINES service was excellent! From the Customer Service to the sales department were all friendly and helpful. The loaders and the driver also worked hard to make sure I was successful in my move. I'll recommend them to everyone!

Origin : Baltimore, MD
Destination : New York, NY

Quoted Price : $1,050.00
Actual Price : $970.00


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