One World Van Lines, Austin TX 78728 USDOT 2388619
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One World Van Lines

One World Van LinesVerified MoverVerified Mover

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(8) Reviews
Accuracy of Estimate
Moving Services
Packing Services
Professionalism

70% Recommended based on user reviews

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Membership(s) & License Info.

Member of BBB: Yes
License Info: US DOT # 2388619
ICC MC # 820945
TX DMV # 006718654C
Year of Estd: 5/11/2012

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One World Van Lines Location

Address

One World Van Lines
13802 Dragline Dr
AustinTX 78728 USA


Contact Info

Phone: 512-666-5286



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Reviews

No Photo Melissa
April 2, 2018

TOP OF THE LINE MOVING COMPANY

STRESS FREE MOVE!!! Amazing Company. Moved from Dallas to Austin. Talk to Ahmad in the Sales Department, he made all the arrangements fit my moving schedule. Movers were friendly, fast and efficient and reasonable price. Move was Great. Guys showed up on time, packed quickly with no damage. Moved my items and delivered promptly at given times. THANK YOU, for making my move easier. My First choice moving company from now on.

Origin : Dallas TX
Destination : Austin, TX

No Photo Harold
February 1, 2018

WHAT A STRESS FREE MOVE!! RECOMMEND ...

I was moving a full 4 bedroom house due to a new job opportunity in California. Getting bombarded with calls and emails was overwhelming. A quick search in Austin, TX showed One World Van Lines. My representative, Philip, offered an onsite visual which made everything so much easier. He took his time to walk me through of what to expect and what to do to save money on my end. I chose One World Van Lines based on my agents customer service, attention to detail, and me feel comfortable from day one. Once the movers showed up, they didnt wait or slack off, they got straight to work which finished up pretty quickly for a full house pack. Having expensive decor, collections, and antique furniture made me feel very uneasy at first, however, they were not only careful, they made sure everything was itemized and at the end, NOTHING was missing!! I also shipped my vehicle which needed an enclosed trailer since it was a brand new NSX. My agent got a great price and quick turn around on delivery! I will recommend One World Van Lines to my family and friends!!!

Origin : Austin, TX
Destination : Los Angeles, CA

Quoted Price : $15,000.00
Actual Price : $15,300.00

No Photo James
August 19, 2015

Five Stars

My wife and I needed to move from an apartment in Austin to another in the same city, and we also needed to store our furniture, etc., for a few months in between the moves. Our dealings with One World were handled professionally by their office staff. They kept us informed about the whole process. The 3 guys they sent at both ends of the move were cordial, helpful, and very easy to work with and to discuss how we should do things in terms of packing, etc. They worked quickly and constantly the whole time they were with us and seemed concerned about protecting our furniture, etc. The move cost more than I had originally anticipated, as you pay for their time to and from their storage facility, which was a significant distance. However, we were informed about that and the likely cost before the actual move. I don't know if anything was broken, as I am not in TX at the moment, and my wife has not had time to unpack much of anything. Quote from my wife after the move: "Be sure to say that David is the best foreman possible. He should get a six star rating in a five star system."

Origin : Austin, TX
Destination : Austin, TX

Quoted Price : $1,500.00
Actual Price : $1,800.00

No Photo Anonymous
June 10, 2015

Worst experience ever.

I booked an appointment with them, I paid my deposit with them three weeks prior. Come the day they never showed up never gave me a call. I had the confirmation email and knew it was raining. They asked if they could reschedule so they came the next day and they had to wait, then they were going to charge me for the time they had to wait. It was the worst experience ever.

Origin : Pflugerville, TX
Destination : Pflugerville, TX

No Photo Joann
March 26, 2015

EXCELLENT SERVICE

since David ( the salesman ) start calling me it was a great job there communications is perfect,workers were very Work were very professional courteous , and explained as the process went on by each phase of the work performed, we were happy we choose them to move our household . everything as is nothing damage on time and perfect job, my sister moved with them and she have the same experience .

Origin : TX
Destination : MN

Quoted Price : $7,800.00
Actual Price : $7,800.00

No Photo Rakesh
December 30, 2014

It was nice and good

It was nice. Nice and good. I got a lot of quotes and I went somewhere in-between because I didn't want to go get the cheapest one and get bad services. The prices were... in my range.

Origin : Austin, TX
Destination : austin, TX

No Photo Todd
December 23, 2014

I never heard of a company not being ...

It was a rainy day that we moved... the truck they used was leaking. So because it was leaking, they didn't want to move anything into the truck because it was getting more wet than it was already getting from transporting it from the apartment to the truck. We had to reschedule for the next day. The move took two days - I never heard of a truck company not being able to move because of rain. ...I was disappointed. I won't use their services again, not at all.

Origin : San Marcos, TX
Destination : San Antonio, TX

No Photo Catherine
November 14, 2014

The worst part was just how hateful ...

First of all I had requested that they come to the house to do a walk-through and they said no they don't need to do that, they wouldn't come do that. They knew that the day they came to pick up our stuff we were moving and needed our things the following day. I had to call every single day and I got angry with them because they disappeared with our stuff and didn't tell us where it was and when we were going to get it. Finally I got a hold of somebody who told me that I would have it in 7 to 10 days. Well we were in an empty house. We have three children, two in diapers. We ended up having to stay in a hotel which added more expense to it. We finally get movers in route, They lied to us about when they were going to be there. They were supposed to be there at 10 AM one day and they showed up at 9 pm two days later. It was just horrible. Then the customer service that I got when I called... she was awful. I mean, she argued with me, She told me I was lucky that I was getting my stuff at all. It was really bad. Then we had a chainsaw that was stolen from us. We had a bookcase that was totally demolished. A lot of the boxes were flipped upside down. They either threw things into the boxes or the boxes got flipped upside down somehow between the truck and being delivered into the house because the contents of the boxes were just a mess. But the worst part was just how hateful they were.

Origin : Manheim, TX
Destination : Stones Corner, MO

No Photo Mike
February 3, 2014

Solid moving services

Man this process is as stressful as anything. So many calls and potential companys that want your business. I started with 3 and ended up getting 7 by default. The calls just keep coming and everybody sounds good, but online reviews tell a different story. I finally settled with One World Van Lines. They were in the middle of the road regarding pricing, but they just seemed to disclose more information to me than the others. Question after question I realized this moving process is more difficult that expected. After creating a inventory list, Geoff recommended that we set up a visual estimate service to guarantee the price. They were on time thorough and professional, the price did change a little, but due to some last minute packing request. All in all the experience was good. Its just moving is tough, no matter what. It just helps to have a good company that cares. I'd recommend One World Van Lines to my family and friends.

Origin : Austin, TX
Destination : Chicago, IL

Quoted Price : $1,800.00
Actual Price : $2,010.00

No Photo Jenny
December 4, 2013

Amazing movers!

We are so pleased with the service we received from One World. The whole move was flawless from beginning to end. The entire staff was friendly and professional taking the time to answer all of our questions and concerns every step of the way. The price was very accurate and the service we received on moving day was outstanding. All of our items were well protected and arrived in our new location in the SAME condition as they were picked up with NO damages! We can't say enough about this company and recommend them to anyone looking for a great moving company.

Origin : Dallas, TX
Destination : Round Rock, TX


Entity Type: Carrier
Operating Status: Authorized For HHG
Out of Service Date: None
DUNS Number: -
Power Units: 1
Drivers: 1
MCS-150 Form Date: 7/11/2013
MCS-150 Mileage (Year): -
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
2817 Single Trace Ct Austin, TX, 78728
Phone: 512-529-6852

Mailing Address:
2817 Single Trace Ct Austin, TX, 78728

Last Updated Date: January 3, 2014

Property Passenger Household Goods Private Enterprise
CloseCloseTickCloseTick

Authority

Type Common Contract Broker
Status Active None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $750,000 Yes No

Authority History

Subno
Auth TypeEnterprise Household Goods
Original ActionGranted
Original Action Dt.06/27/2013
Disposition
Disposition Dt.

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierHallmark County Mutual Insurance Company
Policy/SuretyTXA516506
Posted Date11/21/2013
Converage From and To$0 - $750,000
Effective Date06/20/2013
Cancellation Date

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierHallmark County Mutual Insurance Company
Policy/SuretyTXA516506
Converage From and To$0 - $750,000
Effective Dt. From and To 06/20/2013 - 11/30/2013 Cancelled

Insurance Address

CarrierHallmark County Mutual Insurance Company
AuthJanet Steele, Senior Filings Analyst
Address777 MAIN STREET, SUITE 1000 FORT WORTH, TX USA 76102
Telephone877-832-6642
Fax817-348-1726

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 0 0 0 0
Out of Service 0 0 0 0
Out of Service % 0 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
- - - -

Unsafe Driving

MeasurePercentileThreshold
00%
65%

Vehicle Miles Traveled (VMT) : 0
VMT Year : -
VMT Source : -
Average Power Units (APU) x Utilization Factor (UF) : 1
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
0< 3 driver insp.65%

Relevant Inspections : 0
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 0
Total Hours-of-Service (HOS) Compliance Violations : 0

Driver Fitness

MeasurePercentileThreshold
0< 5 driver insp.80%

Relevant Inspections : 0
Total Inspections with Driver Fitness Violations : 0
Total Driver Fitness Violations : 0

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 0
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
0< 5 vehicle insp.80%

Relevant Inspections : 0
Total Inspections with Vehicle Maintenance Violations : 0
Total Vehicle Maintenance Violations : 0

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
-Not Public65%

Average Power units : 1
Vehicle Miles Traveled (VMT) : 0
VMT Year :
VMT Source :
Average Power Units (APU) x Utilization Factor (UF) : 1
Number of Crashes : 0
Number Tow-aways :
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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