PackRite Movers, Paterson NJ 07503 USDOT 3218307
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PackRite Movers

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(64) Reviews
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Membership(s) & License Info.

License Info: US DOT # 3218307
ICC MC # 1006628
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 2/15/2018

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PackRite Movers Location

Address

PackRite Movers
85-99 Hazel St
PatersonNJ 07503 USA


Contact Info

Toll Free: 833-722-5748
Phone: 833-722-5748



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Reviews

No Photo Bryce
January 1, 2021

The Absolute Worst Moving Experience I ...

If you are fine with your property being damaged, broken or missing, this is the right company for you! Extremely unprofessional, this team will ensure they cut any possible corners (even the corners of your dresser, nightstand, bedside table, legs to your couch, dining room chairs or living room table) and will request additional money for doing their job. I was told PackRite had a chance in management mid-2020 and it is very clear this did not go very well. Everything is in cash (extremely sketchy) and claims can only be filed via snailmail to which they will not act quickly (or at all) upon. I submit a claim in November as my bed frame was missing and almost all of my items were seriously damaged either to the point that they can no longer be used or they look as if I pulled them out of a dumpster. Best Cross Country Movers was my primary contact who made a serious mistake in not diligencing their outsourced companies. Stay away from both!

Origin : Boston, MA
Destination : Agoura Hills, CA

No Photo Kelly
December 6, 2020

Worst company ever. Run away

If I could give negative stars I would. This company is completely fraudulent. I was moving from PA to AZ and used a broker, Independence van lines to help secure movers. They contracted with Packrite Movers. Packrite was supposed to pick up my items from a storage unit in PA on 11/13/20. They showed up hours late when it was pitch dark. I was in flight to AZ to secure my new house so my sister was on site in PA to meet them. They had her so busy completing forms that she could not fully watch what they were doing. Then once everything was on the truck, they said it was way over the original binding estimate by 1395 ft. which equated to $7500 additional money. They held my items hostage so she paid half to get them on their way as she didn't know what else to do. They said they would drive that same truck to AZ and would be there by 11/18/20. Not only did they not show but you cannot reach anyone at Packrite. You get a machine everytime and they NEVER call back. For weeks. I was completely stressed as nobody would tell me where my items were and if they would ever be delivered. I got my first call from a different driver on 12/2/20 saying he would be there around 1pm on 12/3 and they only accept cash or money order. So I bought Moneygram money orders. On 12/3, they show up hours late, once again, in the dark. Then they tell me Moneygram money orders would not be accepted. They want Postal money orders. They said I could wire money using Zelle directly to Charl Faltas -- not even a company name. SUPER SKETCHY!!!. They again held my items hostage until I could get Postal money orders. They charged me an additional 650 in overnight fees.. WORST EXPERIENCE OF MY LIFE. THIS COMPANY IS A COMPLETE SCAM. RUN AWAY. I have filed complaints with BBB

Origin : FREEDOM, PA
Destination : SCOTTSDSLE. AZ

Quoted Price : $2,531.72
Actual Price : $9,391.00

No Photo Ft
November 26, 2020

LIERS!WORST COMPANy

Worst company ever! They lie,harass,cheat their customers,DO NOT USE THEM!!!! They also go by name EASY MOVING or LET'S MOVE AMERICA.... our experience w terrible from the time they picked our good,they disappear no contact or updates or email or call response and finally decided to deliver our stuff after a month,called us that morning that a driver is reaching within 1-2 hours but only delivery partial of stuff and that too they lied saying all ur items are in the truck,pay in full and sign before they even open the truck. Even after all that found 15-16 large items missing and a huge drama and stress. Even after 4 months,they are holding our stuff and now after when we filed a complaint,lying they came to deliver our goods and we refused delivery ( which they never did,not even a call) and threatening us to pay re- delivery and storage fees else they will auction our goods.!!! THEIFS

Origin : Nj
Destination : Fl

Quoted Price : $1,600.00
Actual Price : $2,350.00

No Photo Francisco
November 25, 2020

Scam artists - if they show up for ...

They were subcontracted with Independence van lines which I also filed a complaint with regarding this experience. I scheduled a move from Massachusetts to Florida the movers were expected to arrive on Monday, they called me on a Sunday morning saying they were an hour away from pick up. The movers required me to sign their paper work once they arrived. Unbeknownst to me this was the bill of lading they would use to force me to pay their prices despite reassuring me there was no issue

Origin : Revere, Ma
Destination : Clearwater, Fl

Quoted Price : $1,800.00
Actual Price : $5,366.50

No Photo Valerie
October 16, 2020

Worst company

Nothing about this experience was good. I was charged for 1800 sq ft and only 900 was delivered. What was delivered was broken. Not able to get in touch with the company afterwards. They have refused to answer phone calls. I just want the remainder of my stuff. Most of what is missing are precious irreplaceable sentimental items. Horrible service.

Origin : VA
Destination : ID

Quoted Price : $3,400.00
Actual Price : $9,800.00

No Photo Tom
October 5, 2020

Beware of this Company

Horrible horrible experience. Beware of this company! Never on time. We were promised three days in a row and they didn't show up. When they finally did they claimed their truck could not fit in our community (it can - 18 Wheeler's come in here all the time.). Then, they dumped our stuff at the community entrance (about 200 yards from our unit) and drove off, leaving us to figure out how to make it the final leg. Do not use this company or you will certainly be sorry.

Origin : Huntington, NY
Destination : Jacksonville, FL

Quoted Price : $2,000.00
Actual Price : $4,200.00

No Photo Melanie
August 29, 2020

NIGHTMARE

Well being a single Mom , searching for the right moving comp with right price and good reviews I went with General Moving and Storage as they sent these crooks .. The price was first quoted as 1600 then I forgot to add my daughters area rug , floor lamp and long mirror , that I had already bubble wrapped for them so my price went to $1900 .. I was ok with it.. They came in went through all my stuff and I signed the 1900 paperwork... Never mind only one person spoke english out of 3 so the other 2 just yad me to death .. Ok so they put stuff on truck then came to me and said its $3200, I cried not knowing what to do .. As I said Im a single Mom just worked 7 days a week for 2 years to save for this move... I was beside myself , so I didn't know what to do .. But Im trying to show my daughters to be strong . Yet not get taking advantage of... When I look back I wish I had them remove it off truck .. As I found out this is called Bait n switch . Im so disgusted .. So now I have no car here because I had to give them every penny I saved for after rent. So over 3 weeks later my stuff arrives , as I called over and over again nobody knowing where they were ? like what kind of comp is this? So they show up.. Tell me they have no tools .. I said well how you going to put our stuff together .. Mind you. All we had was 3 bedroom sets and boxes and bins ... So my neighbor seen me outside upset and she had a few tools so they say well we don't have your screws .. Ok Im like this is insane .. So my neighbor had some extra screws also .. They were mad and just put our stuff together breaking the wood .. My mirror was smashed and Im missing how conveinant all my boxes of my brand new stuff that was gave to us as gifts are all gone .. Im so upset I don't know what to do . Im waiting fir attorney general general to contact me and if not I will be going to the news .. I don't want this to ever happen to anyone else .. So my daughters and my dream to move became our worst nightmare .. So Do yourself a favor do not go through this company or General moving and storage there crooks and liers and don't care about you or your stuff...

Origin : Weymouth Ma
Destination : Brandon Fl

Quoted Price : $1,900.00
Actual Price : $3,200.00

No Photo Jamie
August 17, 2020

Overcharge

My husband and I hired a moving broker (Alliance Moving and Storage), who in turn, hired PackRite Movers to handle our long-distance move. We were quoted a price based on the cubic footage of our items (~1200 cu. ft.) and were told to expect a minor increase based on our actual items. We were also instructed to deposit 1/3 of the total cost before services are rendered, which amounted to $1229.80. On moving day, PackRite Movers arrived with a 26-foot moving truck, which we later learned can only have a maximum capacity of 1700 cubic feet (per the Penske website). The Forman counted our items and estimated 1400 cubic feet before loading. This seemed reasonable, so we allowed him to proceed. When he was finished loading, he told us that it was 1800 cubic feet (despite the moving truck being 2/3 full), and he charged us additional packing materials, which were supposed to be free of charge (with some exception noted in Alliance Moving and Storage's contract). The Forman on delivery even admitted that there was an additional 300 cubic feet of another person's belongings in the truck, but he would not allow me to take photographs. My husband didn't know any better (I was not present at the time), and since we were at risk of losing our large deposit, and we absolutely had to move that weekend, we had no choice but to sign the contract. We were assured that we could submit a claim to their customer service department to rectify the issue. On delivery, we paid the additional $1932 in cash as we were directed, and I submitted a detailed claim by PDF and by mail to PackRite Mover's customer service department. I provided photographs of the moving van, its licence plate, and our items to ensure proof that we were overcharged. I also provided a full copy of the contract. PackRite Movers has dismissed my claim on the grounds that I signed the contract on moving day. I feel this is an unacceptable response. Not mentioned in my claim were the three pieces of broken particle board furniture, which have survived four full moves when I pack them myself. They are not part of my claim because PackRite Movers forces you to sign a contract that waives them of any responsibility if these items are broken. Even if I do not receive a refund, it is my hope that this business is made to stop taking advantage of customers. I did not hire this company, and I would never hire this company based on customer reviews. (The Better Business Bureau even gives them an F-rating.) I was forced to use them because of the moving broker, Alliance Moving and Storage. It is my hope that Alliance Moving and Storage is made aware of these actions and that they think twice before hiring PackRite Movers again. To anyone considering a moving broker: Don't hire one. They do not communicate effectively with the movers (we had numerous issues not mentioned here), and they put all responsibility on the movers. I work with contractors and subcontractors daily, and

Origin : Orwigsburg, PA
Destination : Atlanta, GA

Quoted Price : $4,150.30
Actual Price : $6,729.80

No Photo Haily
July 11, 2020

Established good rapport

I've used this moving company twice in the past 3 years. I highly recommend their service. They are amazing. They are easy to communicate with and arrive on time.

Origin : NJ
Destination : IL

No Photo Jasmin
July 11, 2020

Deserved the big tip

This place was by far, the most reasonably priced! After answering a few questions, I was given a quote immediately. Recommended.

Origin : NJ
Destination : AZ

No Photo Sophie
July 11, 2020

Very little time to prepare

The movers were fantastic! I hired 3 people to move our things out of storage into our home. They were very efficient, and they were clean. They made sure that nothing was damaged that they moved. I will most definitely hire them again!

Origin : NJ
Destination : MD

No Photo Joel
July 10, 2020

Very good people with unbelievable ...

We called on a a short notice and they got to is within a just a couple hours from my call and were our heroes! They ended up Moving over our rate time just to help us out. Unheard of! Best customer service!

Origin : NJ
Destination : NJ

No Photo Blossom
July 10, 2020

Less expensive

They were incredibly upfront and honest with everything. They were even less expensive than I thought. They moved furniture up my crazy stairs without touching the walls-impressive. I can not say enough good things about them.

Origin : NJ
Destination : IL

No Photo Leandro
July 9, 2020

We were on a budget

They were very professional and very friendly. I will definitely do more business with them in the future.

Origin : NJ
Destination : IL

No Photo Thea
July 9, 2020

Helped my mother move

They were nice , efficient and on time . They were very accommodating and listen to everything my mother had told them to do in regards to her boxes. I would highly recommend this company and was highly satisfied with their work. Very professional.

Origin : NJ
Destination : TX

No Photo Kenneth
July 7, 2020

Quicker than I expected

Fair, fantastic and much appreciated!!! I will recommend them to others!

Origin : NJ
Destination : CA

No Photo Jennifer
July 5, 2020

My boss recommended me

We moved our office yesterday and the movers were awesome! Very quick and professional! Completed the job under estimated time!

Origin : NJ
Destination : AZ

No Photo Sean
July 5, 2020

Real friendly guys that saved the day.

I only had a week to plan my move and they were available! They worked within my budget and made a tough move into an easy one. Real friendly guys that saved the day.

Origin : NJ
Destination : NJ

No Photo Charlotte
July 1, 2020

Cool dudes

They were nice and professional and got a couch in a hard door way to a bedroom. Thanks to the guys that came and helped us moved. Big thanks!

Origin : NJ
Destination : NJ

No Photo Lianna
July 1, 2020

Love these guys!

Love these guys! Hands down will call them again! They really take care of people!

Origin : NJ
Destination : CA

No Photo John
July 1, 2020

Thank you all so much!

Packrite Movers were professional, fast, and very well priced compared to the competition. I was moving a house of 4 large bedrooms plus more and they were able to get everything done, moved and put together at my new location, with only 3 of their guys in just the morning and a couple hours into the afternoon.

Origin : NJ
Destination : NY

No Photo Fabianpascal
July 1, 2020

So pleased with these guys!

They were able to accommodate our extra stop and even loaded up the fridge - no easy task since we had to lift it over the kitchen counter. The final total ended up being lower than the initial quote. My sister recommended them after using Packrite Movers to move out of state.

Origin : NJ
Destination : AZ

No Photo Cody
June 29, 2020

Laughing during this stressful time

They were extremely professional and pleasant to work with. They even had us laughing during this stressful time. They took care to keep the time within our budget and worked extremely hard to do so. I can't tell you how much I appreciated that! They're a great company and I highly recommended them to anyone who's looking to move.

Origin : NJ
Destination : MD

No Photo Colin.B
June 29, 2020

They were the most flexible on dates

They were the most affordable. The three man crew that showed up and worked here were friendly, quick and always asked about something if they weren't sure. They got everything done in 6 hours and we have a big house with lots of stuff!! Highly recommend and will be calling them again in 2 years when we have to move again.

Origin : Paterson, NJ
Destination : Garden City, NY

No Photo Tyler
June 22, 2020

SCAM! BAIT AND SWITCH OPERATION!

SCAM!!!! Bait and Switch operation. PackRite and Mega Van Lines are a complete scam operation who both work hand in hand to scam people. The price of my move doubled at time of pick up. Eddie from Mega Van Lines is useless and did nothing to help or return any phone calls. Jen from PackRite is a rude,unprofessional,terrible person and cursed at me on the phone along with one of her other associates. They delivered my things a week late and showed up at 10 PM! Then demanded CASH at arrival before unloading the truck. They demanded I also give them the customer receipt portions of the money orders I had paid a portion of the move with as well which is completely illegal! My things were damaged and most of my boxes were smashed! These people are the scum of the earth and deserve to be in jail!

Origin : Princeton, WV
Destination : Jackson, TN

Quoted Price : $3,600.00
Actual Price : $6,496.00

No Photo Eliasjakob
June 22, 2020

Thankfully they were available!!

They were flexible to add an extra gentleman at the last minute in order to increase the productivity. We finished at 10:45 pm and I am extremely satisfied by the professionalism and fair pricing offered. This is the second time that I am using them and will do so again when I move next time.

Origin : Paterson, NJ
Destination : San Francisco, CA

No Photo Eliasgabriel
June 17, 2020

Neighbors advised me these guys!

They treated us right and made sure something as stressful as moving was actually as pain free as possible! Never felt so comfortable with all of our belongings and they did it as fast as possible. Highly recommend these guys to absolutely everyone!

Origin : Paterson, NJ
Destination : San Antonio, TX

No Photo Emanue
September 26, 2019

Couldn't recommend them more!

These guys are extremely fast, yet careful. They are also all incredibly nice and very affordable!

Origin : NJ
Destination : NJ

No Photo Antonio
September 25, 2019

No ups No extras

Everything you would want from a mover. On time, quick and clean, priced right, no ups no extras. I had a small move, but would certainly use them for my next one, regardless of size.

Origin : NJ
Destination : NJ

No Photo Laurie
September 23, 2019

Took amazing care of my things

These guys were great! Showed up on time, packed up quickly, wrapped and padded everything, moved me in the same day! And the price was half of many of the quotes I received! All the guys were so polite and took amazing care of my things! I would definitely recommend them!!

Origin : NJ
Destination : FL

No Photo Finley
September 23, 2019

Hassle-free move

These guys did a great job on our move from a third floor walk-up to our new unit. They were on time, worked quickly, but carefully so nothing was damaged. Everyone was super friendly and helpful. This was the most hassle-free move we've ever experienced.

Origin : NJ
Destination : NJ

Quoted Price : $3,700.00
Actual Price : $4,000.00

No Photo Ben
September 23, 2019

Very professional, pleasant and very ...

Great service! Booked them based on a recommendation from a friend and couldn't be happier with the outcome! The two gentleman who moved us were very professional, pleasant and very quick! They were able to get two king size mattresses up a very narrow staircase. Would definitely use them again!

Origin : NJ
Destination : FL

No Photo Josephin
September 19, 2019

Incredible job!!!

They did an incredible job with my move and none of my furniture were damaged. They also made sure everything was set up in my apartment as I wanted it before they left. They were on time and incredibly easy to work with. I couldn't say more good things about them. Highly recommend!!!

Origin : NJ
Destination : NJ

No Photo Amy
September 19, 2019

NOT ONE thing was broken

I am very impressed that nothing - NOT ONE thing was broken. I never saw them throw a box nor mishandle any of my items. Each piece of furniture was handled with care. I could not ask for better service. I highly recommend Packrite Movers.

Origin : NJ
Destination : TX

No Photo Amylee
September 19, 2019

Very personable movers

Very quick and deliberate with everything. Very personable movers. Couldn't recommend this company more, especially for the price. They were also very accommodating as our move took longer than expected as well. Also offered to move certain larger items in to our basement storage. If you are trying to find a reasonably priced moving service pick these guys, no question.

Origin : NJ
Destination : NJ


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