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Premier Relocations, LLC

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here you'll find all the moving reviews, ratings, complaints, and customer testimonials you'll ever need for Premier Relocations, LLC. If you have used this moving company in the past and you wish to share your moving experience, Write a review on Premier Relocations, LLC


3.9(6) Reviews
Accuracy of Estimate 4.3
Moving Services 3.7
Packing Services 3.7
Professionalism 4.0

67% Recommended based on user reviews

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Membership(s) & License Info.

Member of AMSA: Yes
Member of BBB: Yes
License Info: US DOT # 1150201
MPSC #31022
Insurance: On file: $1,000,000
Required: $750,000
Year of Estd: 1/1/2003

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Premier Relocations, LLC Location

Address

Premier Relocations, LLC
45200 Grand River Ave
NoviMI 48375 USA


Contact Info

Toll Free: 800-344-9150
Phone: 248-735-4147
Fax: 248-344-9150



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Reviews

No Photo Daniel
April 14, 2016

5.0

Excellent moving services

From the original contact with estimator Robin to contact with Marissa to the driver Elex and his crew, James, Dave and Junior, the experience was awesome. Moving is a big undertaking but all were great in making it as seamless as possible.

Origin : Lansing, MI
Destination : Bloomington, IN

Quoted Price : $2,990.00
Actual Price : $2,990.00

No Photo Tom
April 14, 2016

5.0

Excellent Experience

From the driver to the loading /unloading crews, to our estimator and the office staff, we couldn't have asked for a better experience. Everyone was very thorough and professional.

Origin : Portland, Mi
Destination : Crossville, Tn

Quoted Price : $4,875.00
Actual Price : $4,725.00

No Photo Kevin
September 17, 2015

5.0

GREAT SERVICE

I've moved a couple of times now, and this by far has been the best move I've had yet. Professional, clean, and over all great people, from setting the appointment to getting unpacked. No problems and just the politest staff.

Origin : Novi, MI
Destination : Northville, MI

No Photo Marlene
September 11, 2015

1.5

The Worst of the Worse. Run!

This company demonstrated unethical tactics when addressing our damaged furniture. They insist on premium insurance and promise to repair or replace damaged items. The salesperson and receptionist are very smooth and rake you in. Don't fall for it. Just about every piece of wood furniture arrived with some type of damage. They arrange to have their appraiser assess the damage and then offer a pittance of the repair which did not include all pieces. If you disagree they then push you into arbitration which is totally wired. Their choice of arbitrator as well as their furniture appraiser are complicit in their deceit. It's doubtful if the arbitrator even reads the paper work based on his decisions. Premier and the arbitrator lack conscience and any sense of fairness. They could care less about the customer. If you see negative reviews heed them. Find an honest moving company and save yourself grief. If I save one customer from the hell we went through for over a year this review will be worth the time taken to write it and I will continue my reviews elsewhere. Premier is the worst of the worse.

Origin : Michigan
Destination : California

No Photo Monica
July 6, 2015

2.0

STAY AWAY!!

Sales person is great but the movers don't follow through tell you adding errors by driver and charge more, didn't show with packing paper, items broken but not discovered until moved out of my storage unit and refuse any claim because over 90 days. Nothing was labeled. Prospective Customers BEWARE!

Origin : Howell, MI
Destination : Novi, MI

No Photo Betty
October 19, 2010

5.0

Great Experience

I was a little hesitant using a mover, as I have always moved myself in the past. The District Manager, Steve, came to my home to discuss all the possible options for my move. Although they were not the cheapest, I got the feeling right away that Premier would do the best job of all the companies I met with. I was in touch with my coordinator throughout the entire process, and move day went just as I anticipated. The crew was prompt and curtious. They protected my old and new homes with floor covering and door jam protection. The crew leader answered all of my questions, an the guys packing my items even showed me some of their techniques to protect my valuable items. Delivery was a breeze. The crew setup the house quickly, reassembled many of my items, and were even willing to help me unpack and take away the empty boxes. I would recommend this company to anyone in metro detroit looking to move. I have some friends that recently used them to move from Michigan to Florida, and they the same wonderful experience.

Origin : Ann Arbor, MI
Destination : Ann Arbor, MI

Quoted Price : $1,650.00
Actual Price : $1,595.00


Premier Relocations having built up our popularity through time is always applauded for keeping its customers in focus. This has also led to some of its great achievements like being declared as the winner for the Customer Choice Award. Specializing in long distance shipments, local moving and office and business moves, we make sure that our very best effort yields successful moves. Commitment and keeping our word is something that we are very particular about. The professionalism that is exhibited in our moving dealings is something that is incomparable.

As we are customer- friendly, even the pricing that we offer our moving services is very cost effective. The local moves are charged on an hourly basis and all the other services are fairly priced. We also offer free estimates for the moving services and accept credit cards payments. The staff is all experienced and needless to say adeptly for a safe and secure move. Being different is also something that we believe in and constantly seek innovative ways to be of the best service.

Moving Services
We offer relocating services, local moves, office and business moves and administer these services with care and diligence. With standardized equipment and skill we relocate your entire household or office. All the moves are pre-planned, and we always work on keeping our commitments and deadlines. Most customers usually worry about damaged items, but all our equipment, even the trucks and vans take the necessary precautions for a safe and sound delivery.

We appreciate personal involvement and are ready to answer all your possible queries. Get the best moving services from us and have a great, safe and comfortable move.

Entity Type: Carrier
Operating Status: Active
Out of Service Date: None
DUNS Number: -
Power Units: 15
Drivers: 13
MCS-150 Form Date: 6/24/2013
MCS-150 Mileage (Year): 244,907 (2012)
Operation Classification: Auth. For Hire
Carrier Operation: Intrastate Only (Non-Hm)
Cargo Carried: General Freight, Household Goods

Business Address:
45200 Grand River Novi, MI, 48376
Phone: 248-344-1144

Mailing Address:
45200 Grand River Novi, MI, 48376

Last Updated Date: November 29, 2013

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 1 3 0 0
Out of Service 0 0 0 0
Out of Service % 0 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
- - - -

Unsafe Driving

MeasurePercentileThreshold
3.07< 3 insp. w/viol.65%

Vehicle Miles Traveled (VMT) : 244907
VMT Year : 2012
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 13.7
Total Inspections with Unsafe Driving Violations : 2
Total Unsafe Driving Violations : 3

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
00%
65%

Relevant Inspections : 3
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 0
Total Hours-of-Service (HOS) Compliance Violations : 0

Driver Fitness

MeasurePercentileThreshold
0< 5 driver insp.80%

Relevant Inspections : 3
Total Inspections with Driver Fitness Violations : 0
Total Driver Fitness Violations : 0

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 3
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
2< 5 vehicle insp.80%

Relevant Inspections : 1
Total Inspections with Vehicle Maintenance Violations : 1
Total Vehicle Maintenance Violations : 1

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 13
Vehicle Miles Traveled (VMT) : 0
VMT Year :
VMT Source :
Average Power Units (APU) x Utilization Factor (UF) : 13
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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