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Prime Relocation Services-CA

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4.6(30) Reviews
Accuracy of Estimate 4.6
Moving Services 4.6
Packing Services 4.7
Professionalism 4.6

100% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 3358332
ICC MC # 1074983
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 1/21/2015

Hours of Operation

N/A


Payment Options

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Prime Relocation Services-CA Location

Address

Prime Relocation Services-CA
180 Promenade Cir Suite 300
SacramentoCA 95834 USA


Contact Info

Toll Free: 888-776-9576
Phone: 888-776-9576



Prime Relocation Services-CA: Gallery


Reviews

No Photo Yasmine
July 6, 2020

1.5

STAY AWAY FROM THEM!!!!

I never post reviews but felt I had to because of what poor service i received. DO NOT USE THIS COMPANY!!!! I spoke to Richard (the sales guy) first, he acted all nice and he told me it takes 3-4 days for my materials to get to me. After 1.5 weeks in my new apartment with no bed, no cooking supplies, or so much as a fork my stuff finally came (after a lot of yelling from me to Felix (customer service) and Soloman (operations)). I was not warned it would take this long and had I been told up front about this I would have planned to take more things with me instead of sending with the movers. They told me if i read the "fine print" of the contract it says it can take up to 2 weeks to receive materials. I guess this is what I get for trusting people. When the movers finally came, Alex gave me a bunch of attitude and plopped down my stuff with no care (there is now a chip on my coffee table). I also noticed that I had 8 boxes on my inventory list and I counted 6. Alex then told me that the boxes they used to pack my bookcase and tv counted in the 8. WRONG!! I am now missing several of my items which they basically stole from me. On top of all that none of the movers were wearing masks in the middle of a global pandemic, I had to provide them with those. HOW MUCH WORSE CAN YOU GET???? I understand that COVID has made things much harder on small businesses, but I would not have been as mad if I had been told up front about how long it would take.

Origin : California
Destination : Utah

Quoted Price : $2,200.00

No Photo Anthony
July 3, 2020

5.0

PRIME RELOCATION SERVICES

I recommended this company to a friend since I moved with them before. He called them and they paid him a visit to assess his move. He lived in a small building without elevator thus moving the furniture would be a little complicated. At the end of the day he moved without any issue, his furniture and appliances arrived in destination safe and with no damages. Everything was properly packed and protected. My friend called me and told me his experience gratefully.

Origin : CALIFORNIA
Destination : CALIFORNIA

Quoted Price : $3,200.00
Actual Price : $3,200.00

No Photo James
July 2, 2020

1.8

BEWARE! My nightmare continues

I cant believe there are good reviews about this company. I feel like I have been scammed the whole time I've been working with them. I got 3 quotes and they were the lowest and I was hesitant to go with them, because I felt like their price was too good to be true and it was. I my day of pick up, 3 days before the closing of my home. They called me and told me that they actually needed to charge me $2K more than what they quoted me. Noting their estimator Nikolas missed things like my babies crib. I know he saw the crib because I asked him not to speak while I toured him through my babies room because my baby was sleeping. The mover said don't worry this is the highest the price could go, so I reluctantly agreed because what choice did I have I had to be moved out that day or the next. This is when Felix stepped in and told me that the person who quoted me $2K more was actual wrong and it would be an additional $1k because he missed some vehicle charge on the estimate. Again pay it or we wont deliver your stuff. They have now had my stuff for 3 weeks and were supposed to deliver last week, but when they went to pick it up from their warehouse didn't bring a big enough truck or something, it doesn't make any sense. I have been trying to get a delivery date for over a week and they cant tell me when my stuff will be coming. I cant even get a hold of Felix most the time I feel like he just dodges my phone calls. Doesn't communicate. If I didn't call him I would never here from the company. Really frustrating, I still don't know when my stuff will be arriving and I have paid them about $10,000 already. Their whole contract seems to be written to cover their scam each step of the way. Highly recommend using a more reputable company, it will likely cost you more in the end with these guys and save you the head ache of working with someone who really just doesn't care about you as a customer. I will update this post if I ever get my stuff.

Origin : Denver
Destination : Evanston

Quoted Price : $7,139.00
Actual Price : $10,500.00

No Photo Alexandra
July 1, 2020

1.0

Worst ever! Not suggested!! ***

If I could give this company no stars at all I would. This move was the worst possible! Not only did my items show up a week and half later than expected, half of my items are damaged and broken and I’m still missing boxes that I don’t even know if I will ever see again. Trying to get ahold of anyone with the company is a joke,(Felix) they give you the run around and up charge you an extra 1800$. I planned on moving all my stuff myself with a uhaul to keep from damaged and missing items and when I was told by my mom they hired a moving company I was skeptical. Go with your first instinct and do it yourself! You’ll save 8000$ and half of your items won’t be damaged. Not to mention we caught the sales guy Felix in a straight lie trying to say they attempted to deliver our items when in reality when I spoke with the mover himself, he had not even left San Jose yet. So unprofessional! This was the worst possible move I could have ever imagined only worse because I’m still missing items!

Origin : Danville California
Destination : Las Vegas Nevada

Quoted Price : $1,800.00
Actual Price : $6,000.00

No Photo Joseph
July 1, 2020

5.0

PRIME RELOCATION SERVICES

The movers did their job quickly and professionally, always with a great attitude. Everything went smoothly. All my items arrived without any damage. Most of my furniture is pretty expensive but fortunately they did a great job protecting it with packing materials. These guys make the difference in moving business.

Origin : CA
Destination : CA

Quoted Price : $4,000.00
Actual Price : $4,000.00

No Photo James
June 29, 2020

5.0

JamesCobb9935@gmail.com

The rep was incredible with the reservation process and planning all details. Movers were efficient and friendly and more than helpful, I felt pretty comfortable leaving my stuff in these guys hands, nothing was broken and they finished in pretty short time. I would recommend them without a doubt.

Origin : California
Destination : California

Quoted Price : $4,000.00
Actual Price : $4,000.00

No Photo Joseph-Marko
June 29, 2020

5.0

Awesome moving day

Management took the time to understand our situation delivering mostly unassembled furniture from a urban area to a rural area. They made sure they had the right equipment for the job, assembled our furniture efficiently and delivered on their promises.

Origin : Coleville, CA
Destination : CA

Quoted Price : $2,130.00
Actual Price : $2,130.00

No Photo Beverly
June 24, 2020

5.0

PRIME RELOCATION SERVICES

Our rep was honest and nice person to us from start to finish. They were very clear that small moves delivery take 2 to 3 days. The truck arrived in promised time. The driver made sure that the items were in good shape. The cost was only 50 dollars above the quote, very fair according to their great job. I would recommend them as a reliable company.

Origin : CALIFORNIA
Destination : CALIFORNIA

Quoted Price : $4,000.00
Actual Price : $4,100.00

No Photo Dylan
June 23, 2020

5.0

PRIME RELOCATION SERVICES

They delivered a very good service, they ran out of packing material but they quickly found a near place to get some extra packing, so this was no big deal at the end. instead I’m grateful that they did the whole move quickly with the best service. All my family and I agree that this company did a great job.

Origin : CALIFORNIA
Destination : CALIFORNIA

Quoted Price : $4,200.00
Actual Price : $4,200.00

No Photo Judy
May 21, 2020

5.0

PRIME RELOCATION SERVICES

I was delighted. It was a busy move but everyone in this company was so helpful, kind and professional. My rep rendered an incredible service and was always there for me. I have no doubt these guys are the best in town!

Origin : las vegas
Destination : florida

Quoted Price : $4,100.00
Actual Price : $4,200.00

No Photo Jean
May 20, 2020

5.0

PRIME RELOCATION SERVICES

I was extremely pleased with their outstanding service. Everyone were courteous, helpful and they always smiled while working. It's good to feel that your stuff is being taken care well. I would recommend these guys.

Origin : MIAMI
Destination : FLORIDA

Quoted Price : $4,000.00
Actual Price : $4,200.00

No Photo Christina
May 15, 2020

5.0

PRIME RELOCATION SERVICES

I needed some last minute movers and I didn't know who to call, but a friend of mine knew this company and recommended them to me like instantly. So I called one of their reps and he took special care of my move. He had the movers at my front door the next day, these guys showed up as promised. The crew leader told me that he knew that my move was urgent and worked hard. These reliable guys.

Origin : miami
Destination : las vegas

Quoted Price : $4,000.00
Actual Price : $4,200.00

No Photo Nathan
May 14, 2020

5.0

PRIME RELOCATION SERVICES

These guys are very professional, they always treat me honestly and respectfully. Their tools, trucks and personnel are neat. Their packing materials kept my things intact and clean. Everything was loaded and unloaded carefully. Nothing got lost during the whole move and that’s something that I really appreciate. I’ll keep using them in the future.

Origin : TEXAS
Destination : TEXAS

Quoted Price : $4,000.00
Actual Price : $4,000.00

No Photo Rebecca
May 5, 2020

5.0

PRIME RELOCATION SERVICES

Although I had a large number of items I feel that price was fair enough and the service was the best. I liked the way the crew did their work, always smiling and willing to do the best for me. I’m amazed on their great work.

Origin : BOSTON
Destination : BOSTON

Quoted Price : $4,200.00
Actual Price : $4,000.00

No Photo Daniel
April 29, 2020

5.0

PRIME RELOCATION SERVICES

I loved their commitment and responsibility. They were available all the time ahd their customer service is amazing. I’m glad I trusted my things to them, they turned out to be professional and reliable.

Origin : BUFFALO
Destination : BUFFALO

Quoted Price : $3,400.00
Actual Price : $4,000.00

No Photo David
April 28, 2020

5.0

DavidCarr45452@gmail.com

A Friend of mine recommended them to move from my old apartment. I don’t have too much things which could mean a not interesting move to many movers, however my representative was always attentive, polite and quick when sending the quote. Things ran just as planned. Also they were available all the time for providing status. It's definitely worth it to give them a try.

Origin : FLORIDA
Destination : FLORIDA

Quoted Price : $4,000.00
Actual Price : $4,000.00

No Photo Brittanny
April 22, 2020

5.0

PRIME RELOCATION SERVICES

I live with my 80 year old mom who's on a wheelchair. These guys helped me to get her downstairs and into my car, this was really helpful and made my move much easier. My stuff got to final destination in good shape, everything was perfect. I would not be able to do it better.

Origin : PHOENIX
Destination : PHOENIX

Quoted Price : $4,200.00
Actual Price : $4,100.00

No Photo Logan
April 21, 2020

5.0

PRIME RELOCATION SERVICES

Our rep was extremely courteous and willing to clarify all our doubts and made sure all our questions were answered. Excellent organization, they always stuck to the plan and handled everything carefully.

Origin : BOSTON
Destination : MIAMI

No Photo Jose
April 7, 2020

5.0

Prime Relocation Services

We couldn’t be happier with this company's service. We move fairly often and this was by far the cheapest and most organized move. Workers were pretty careful with all our items and their attitude was always friendly and helpful. Would definitely recommend.

Origin : boston
Destination : miami

Quoted Price : $4,000.00
Actual Price : $4,200.00

No Photo Stephen
April 1, 2020

4.0

PRIME RELOCATION SERVICES

I made a great deal with this company. Their service was fast and effective, they even made the loading and unloading in less time than expected. They supplied packaging even for our mattress and wardrobe, that was awesome. The crew worked solid till the move was done. They are definitely worth it, give them a try!

Origin : london
Destination : florida

Quoted Price : $4,200.00
Actual Price : $4,500.00

No Photo Melissa
March 30, 2020

5.0

PRIME RELOCATION SERVICES

I had a wonderful experience. Although I live alone and had no relatives to help me out with my move these guys did everything they made my moving experience much less stressful and exhausting. They showed up on time and loading and unloading was really quick. I would like to recommend them, absolutely great movers!

Origin : dallas
Destination : san jose

Quoted Price : $4,200.00
Actual Price : $4,300.00

No Photo Ronald
March 27, 2020

5.0

PRIME RELOCATION SERVICES

These guys did what they promised, took care of my belongings like professionals and charged what they quoted. No hidden prices or extra costs were charged and that’s something really important to me. Thank you for your great service.

Origin : san jose
Destination : denver

Quoted Price : $4,200.00
Actual Price : $4,100.00

No Photo Taylor
March 26, 2020

5.0

PRIME RELOCATION SERVICES

This company took all my stress away and assumed all the responsibility of my move. I just needed to call them once and then they sent me the quote quickly which was the lowest one that I got among several other companies. I confirmed the booking for the next day since I needed to move urgently, and as promised the next day the guys showed up. They handled everything carefully and efficiently. I highly recommend this company.

Origin : san jose
Destination : texas

Quoted Price : $4,100.00
Actual Price : $4,200.00

No Photo Michelle
March 25, 2020

5.0

PRIME RELOCATION SERVICES

My dream was to live in Los Angeles and it came true, so I called these guys to move from Houston to Los Angeles, they answered all my questions patiently before booking with them. They were so respectful and kind during the process, took care of my belongings as if it were theirs and everything arrived safe and sound. Great job!

Origin : Jackson
Destination : Miami

Quoted Price : $4,200.00
Actual Price : $5,000.00

No Photo Wallacerichard6
March 24, 2020

5.0

PRIME RELOCATION SERVICES

Very friendly guys that enjoy what they do. Their commitment to do things right and their care for details were the facts that I liked the most. The crew put together all furniture that was disassembled and I am very satisfied with the job. I plan to move with these guys again in the future.

Origin : san jose
Destination : texas

Quoted Price : $3,100.00
Actual Price : $4,100.00

No Photo Alexis
March 21, 2020

5.0

Excellent job

They responded quickly to my call, sent me a quote shortly and explained me the whole process making sure I had no questions. The truck arrived on time and they handled everything like professionals. I wouldn’t have done it better. A pleasure to find people who love their work and company.

Origin : California
Destination : Iowa

Quoted Price : $4,000.00

No Photo Lauren
March 17, 2020

5.0

PRIME RELOCATION SERVICES

A friend of mine recommended them to move from NY to Atlanta so I called them and they answered at once. The guy was polite and nice to me and sent me a quote in a few minutes. The crew service was even better than I expected, no complaints.

Origin : florida
Destination : Misisipi

Quoted Price : $4,600.00
Actual Price : $5,000.00

No Photo Carl
March 13, 2020

5.0

PRIME RELOCATION SERVICES

What a nice job they did on my move. All the staff was kind to me and made my life easier. Their availability is 24/7. They provided status without having to ask for it. I would definitely recommend their service to my friends.

Origin : Los Angeles
Destination : Denver

Quoted Price : $4,000.00
Actual Price : $4,500.00

No Photo Terry
March 12, 2020

5.0

Prime Relocation Services

Although I only had a 3 hr window with my building elevator I told this to the crew and they were so thoughtful to me that they worked nonstop until they got everything loaded in the truck in 2 hr. Due to the urgency of the situation my mattress was ripped however the Insurance took responsibility of this detail quickly.

Origin : new jersey
Destination : dallas

Quoted Price : $3,000.00
Actual Price : $3,200.00

No Photo Henry
March 10, 2020

5.0

PRIME RELOCATION SERVICES

After calling my sales rep, I received the quote which at the end of the day was pretty accurate. The crew arrived as expected and all of them were polite and compromised with the move. I told one of the guys that my dining table won’t fit through the door, so he immediately checked it out and found that he hadn’t they correct tool to disassemble it, but it was not a problem since he figured out quickly where to get this tool, so he went out and came back shortly. Everything ran smoothly and on time, thanks to the company.

Origin : Buffalo
Destination : Miami

Quoted Price : $3,400.00
Actual Price : $3,500.00


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