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Proace Moving And Storage LLC

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4.4(6) Reviews
Accuracy of Estimate 4.3
Moving Services 4.3
Packing Services 4.5
Professionalism 4.5

83% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 1182644

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Proace Moving And Storage LLC Location

Address

Proace Moving And Storage LLC
122 Gold Kettle Drive
GaithersburgMD 20878 USA


Contact Info

Phone: 301-947-7563
Fax: 801-991-8419



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Reviews

No Photo Otis
June 25, 2015

5.0

Arrived on time and cheaper than ...

I have used the service of ProAce Moving for my local move in Washington DC in 2014 and i decided to use them again for my long distance. The service was impeccable and I am very pleased with how quick it arrived in FL. I asked for a chartered truck but my relocation consultant told me that it the price would be higher so he recommended to use space on a trailer that will be shared with other customers to save me money. It ended up to be cheaper than what he estimated. The move was quick and very efficient. Thanks so much for the great work and will make sure to recommend you to friends and family. Jack S.

Origin : Washington, DC
Destination : Jacksonville, Fl

Quoted Price : $3,200.00
Actual Price : $2,850.00

No Photo Meghan
June 25, 2015

5.0

Careful Mover

I have recently moved and a coworker told me about ProAce he used few years ago. I used one of the big companies in the past and ended up with broken furniture and scratched walls and ended up paying way over the estimate. I wanted to do it the right way this time. ProAce is locally owned and the owner, Dan, is super friendly. I bought a house and moved from a small condo. ProAce crew came on time and carefully protected all of my belongings. Nothing, absolutely nothing, got broken. I had all my walls painted at my new place and the walls had no damage at all. ProAce is worth it - moving is usually a bad experience but not with ProAce.

Origin : Alexandria, VA
Destination : Ashburn, VA

Quoted Price : $1,200.00
Actual Price : $1,300.00

No Photo Lara
June 5, 2015

1.5

Terrible experience

We hired ProAce to move from a townhouse to a house 12 miles away. They gave the job to subcontractors who are full-time academics and do moving on the side to make extra cash. The problem was, they were bad at moving. Not only was it physically difficult for them to move heavy items, they also didn't know much about moving in general. The way they packed up the contents of our home was amateurish. Soft, non-breakable items – such as a foam mattress – were wrapped in six layers of bubble wrap and duct tape. They were also extremely slow. They had budgeted one day for packing and one day for moving. At the end of the first day they had only packed up half of our things. At one point it started raining, and instead of continuing to work, they just hung around the garage waiting for the rain to end. In addition, their truck was really small, meaning they needed to make 3 trips to empty a townhouse instead of being able to do it in one. Because this obviously took more time, we ended up paying the price. Also, although the trip between the two houses took us 30 minutes, somehow each trip took them 70+ minutes. In the end, the entire move took 3 full days. By the evening of the 3rd day, we were so desperate to have them complete the job that we had them drop items in the garage for us to move inside and assemble ourselves – which meant WE did a large chunk of the work we were paying them for. We later discovered that many of the boxes had funny sayings scrawled on them. It was offensive to learn that they had wasted our time amusing themselves. Further, they were adamant that they could not fit our treadmill down our basement stairs. The very next morning, we did it ourselves. They did unnecessary things such as dismantling furniture that could have been moved whole. They removed the banister at our townhouse in order to get the bedroom furniture downstairs (even though the original movers who moved the furniture UPSTAIRS managed to do it just fine with the banister in place) and created a gaping hole that we then had to spend time and money repairing. There’s more. They left a leg of our patio table in their truck, rendering the table useless, and didn’t return it until a week later. They broke our TV stand (but to their credit, they did order a new one.) They lost the railing of a dresser drawer, rendering the entire dresser useless. When told about this, the owner told us that “replacement parts are probably available online.” Why is that our responsibility? When the move was finally over at 2 AM on Day 3, they forgot to return our house key and had to be texted to return in the middle of the night. Later, we found out they had left several items in our townhouse. At the end of it all, the charge was 300% of the original estimate. That meant that a 12-mile move cost us more than our last INTERSTATE move, with the same amount of belongings. When we questioned them, we got nothing but blame and excuses. Excuse #1: It w

Origin : Maryland
Destination : Maryland

Quoted Price : $2,500.00
Actual Price : $7,400.00

No Photo Jack
August 2, 2013

5.0

Absolute best service

I was referred to ProAce Moving by a friend and I am very happy to have taken his advice. ProAce have been very helpful from the beginning of the move till the end. My relocation specialist was in constant contact with me throughout the move making sure all was going up to speed. The crew was very professional. The drive from DC to Suffolk VA went smoothly and arrived within the 4.5 hour estimated time. They delivered the same day. I am delighted with ProAce Moving and Storage services and professionalism. Thanks again Jack

Origin : Washington DC
Destination : Suffolk, VA

Quoted Price : $2,100.00
Actual Price : $1,990.00

No Photo Michele
July 1, 2013

5.0

BEST MOVERS IN THE BIZ!!

ProAce International Moving and Storage is without a doubt the BEST moving company I have EVER worked with. I have moved 10+ times- whether it be from one city to another, or across state lines, and have hired several different movers, and I am happy to say that ProAce International Moving and Storage is by far the most professional, most efficient, and most experienced moving company I have ever hired for a move. The movers were beyond impressive- they not only showed up 30 minutes early, but moved my furniture, personals, and valuables expeditiously-as well as with caution and care. They were courteous, extremely personable, and incredibly thorough. Customer service at ProAce International is outstanding. After requesting a quote, I was provided with a timely response via email- as well as a follow up telephone confirmation call- which made the preparation of my move not only corodinated and organized- but well communicated. ProAce took control, did everything I needed, and made the process as effortless as possible. Additionally, the cost of the move was not only reasonable, but affordable...No hidden fees, no hidden "overtime" work to get the job done, no delay whatseoever with the completion of the move. I highly recommend ProAce International, and I will NEVER use another company for my next move- whether it be within the same building, across the country, or outside of the US. ProAce International is the BEST in the business..

Origin : MARYLAND
Destination : WASHINGTON DC

Quoted Price : $400.00
Actual Price : $400.00

No Photo Phil
June 25, 2013

5.0

Spectacular movers

We had a move that was scheduled with another moving company and they had to reschedule which didn't work for me at all. I contacted ProAce Moving because of so many good reviews and I was amazed by their quality of work and ethics. They quoted me a price but ended up to be cheaper. Thanks for a great job and for your honesty.

Origin : Baltimore, Ma
Destination : London UK

Quoted Price : $8,900.00
Actual Price : $8,600.00


Entity Type: Carrier
Operating Status: Active
Out of Service Date: None
DUNS Number: -
Power Units: 2
Drivers: 2
MCS-150 Form Date: 4/4/2012
MCS-150 Mileage (Year): 7,000 (2011)
Operation Classification: Auth. For Hire, Unauthoriz
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
122 Gold Kettle Drive Gaithersburg, MD, 20878-2725
Phone: 301-947-7563

Mailing Address:
122 Gold Kettle Drive Gaithersburg, MD, 20878-2725

Last Updated Date: November 28, 2013

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 0 0 0 0
Out of Service 0 0 0 0
Out of Service % 0 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
- - - -

Unsafe Driving

MeasurePercentileThreshold
00%
65%

Vehicle Miles Traveled (VMT) : 7000
VMT Year : 2011
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 2
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
0< 3 driver insp.65%

Relevant Inspections : 0
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 0
Total Hours-of-Service (HOS) Compliance Violations : 0

Driver Fitness

MeasurePercentileThreshold
0< 5 driver insp.80%

Relevant Inspections : 0
Total Inspections with Driver Fitness Violations : 0
Total Driver Fitness Violations : 0

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 0
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
0< 5 vehicle insp.80%

Relevant Inspections : 0
Total Inspections with Vehicle Maintenance Violations : 0
Total Vehicle Maintenance Violations : 0

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 2
Vehicle Miles Traveled (VMT) : 7000
VMT Year : 2011
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 2
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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