RMS Movers LLC

DO NOT HIRE! STRESSFUL NIGHTMARE!

It's a shame movers.com doesn't offer a negative scoring system. I can't begin to explain how awful my experience was with this company and I'm sure you do not have 30 minutes to read all the details. 1. When they moved us out they refused to finish the job and charged us a second time to come back and finish what they had not originally taken (Luckily our buyers let us keep items in the garage for a week). They forged my signature for charges I did not authorize. 2. They continued to charge our credit card while we were trying to sort out issues from the moves. 3. They did over $6,000 worth of damage. 4. Some of our things ended up in other peoples' homes and we had others' belongings delivered to our house. Please see the attachment. Our $700 Sonos Soundbar was misplaced and never returned and the owner admitted to it through email. 5. I spent hours jumping through hoops in order to file an insurance claim and after 4 months I was offered $124. Mind you, I paid $80 for the insurance during the 2 months our belongings were in storage.

Terrible, Fraudulent, Movers. ...

I've had a terrible experience with this company. They were supposed to move my family but everything went wrong. The movers arrived and smelled of marijuana. They brought a truck that was way too small and refused to complete the move even though there was space left in the truck. They then attempted to leave with our items and we had to threaten to involve police so that they wouldn't take our belongings away. Finally they moved some of our items to our storage unit and presented an invoice that was $600+ the agreed upon amount. We refused to pay and came to an agreement with the manager to pay the original price over the phone. We paid over phone with credit card and received a receipt. Movers were supposed to come the following day to complete the move. They never came. However, RMS did make a sneaky and unauthorized charge for the additional $600+ after hours. They then forged our signature on the invoice. Wild stuff. This company also deletes negative comments from Google and have several 5 star comments that appear fake. Check Yelp and you will see the truth. I have since learned that they've actually just gotten their moving license revoked for the sixth time, have been fined for defrauding customers and are currently are banned from making intrastate moves. So if they attempt to move you within the state of Illinois- report them.

Great job

The moving crew did an amazing job wrapped up everything with out any damages. the movers were also very noce even offer to throw away my old items