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  Home > Moving Companies > Florida > Jacksonville > Royal Moving & Storage Company

Royal Moving & Storage Company, Jacksonville FL 32211

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Royal Moving & Storage Company 
80% Recommended
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Here you'll find all the moving reviews, ratings, complaints, and customer testimonials you'll ever need for Royal Moving & Storage Company. If you have used this moving company in the past and you wish to share your moving experience, Write a review on Royal Moving & Storage Company

Overall Reviews Rating  
 
4.3/5
based on 15 Review(s)

 Accuracy of Estimate
 4.3
 Moving Services
 4.3
 Packing Services
 4.3
 Professionalism
 4.4

Membership(s) & License Info.
Member of BBB  :Yes
License Info.:US DOT # 1472849
ICC MC # 555712
IM# 426
Insurance:On file: $750,000
Required: $750,000
Year of Estd.:1/1/1985
Address
Royal Moving & Storage Company
6825 Arlington Expy
Jacksonville, FL 32211
USA
 Contact Info.
Toll Free: 904-724-6683
Phone: 904-724-6683
Fax: 904-724-6636
Url: http://www.localmovers.net

Hours of Operation
N/A
Payment Options
N/A

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Service with a smile
Rob and Ron were a great team to work with. Happy, efficient, courteous. Josh handled all aspects of customer service with professionalism.

Merry
Reviewed on: 10/10/2017

Compliment
 4.5/5
  • Origin : Florida
    Destination : Florida
  • Quoted Price : $359.00
    Actual Price : $359.00

Good job, excellent
They were on time and they did it professionally and I don't have any complaints. They did a good job excellent. No damage, the pricing was the cheapest, very reasonable.

Anonymous
Reviewed on: 9/22/2017

Compliment
 5.0/5
  • Origin : Atlantic Beach, FL
    Destination : Atlantic Beach, FL

3rd time and better than ever I'm ...
This is my third time using this moving company and every time I use them they send the best people. They care about my things and are careful with them. The employees are always kind and very respectful. This time I had Mike and Chris. They were awesome. They went above and beyond! They really looked out for me. Each time I use this company it gets better. They have effective time management skills. No joking around they get to work. I recommend this company. The money you pay is worth it!

Donnika
Reviewed on: 7/25/2017

Compliment
 5.0/5
  • Origin : Jacksonville Florida
    Destination : Jacksonville Florsa
  • Quoted Price : $265.00
    Actual Price : $265.00

Great job
They did a great job. They came in and were very professional and courteous. They did great with the furniture, no accidents. They made sure everything was secured.

Amanda
Reviewed on: 6/20/2017

Compliment
 5.0/5
  • Origin : Jacksonville, FL
    Destination : Jacksonville, FL

Who is moving your furniture
I have never hired this company I never will. I found a pic on facebook showing 2 emplyees on the job smoking a blunt and proud of it. I would never want anyone under the influence touching much less moving ny expensive furniture. I just winder id the owners condone this type of behavior

R.D.Schlegel
Reviewed on: 3/7/2017

Complaint
 2.8/5
  • Origin : NA
    Destination : NA

Phenomenal.
Royal was wonderful. They had everything wrapped, they had everything on the truck in two hours. They even took stuff to a storage facility for me.

Frances
Reviewed on: 5/24/2016

Compliment
 5.0/5
  • Origin : Middleburg, FL
    Destination : Jacksonville, FL

Very professional!
They were very professional, and did the job well.

Linda
Reviewed on: 7/20/2015

Compliment
 5.0/5
  • Origin : Jacksonville, FL
    Destination : Orange Park, FL

On-time and communicated well!
They were on-time, they communicated very well. They confirmed the appointment and called the day of and said when they were on their way and that's very, very helpful.

Peggy
Reviewed on: 6/9/2015

Compliment
 5.0/5
  • Origin : Orange Park, FL
    Destination : Jacksonville, FL

They're very accomodating.
They were timely and efficient. The price was good.

Jennifer
Reviewed on: 4/29/2015

Compliment
 5.0/5
  • Origin : Jacksonville, FL
    Destination : Jacksonville, FL

They did a fine job, it just took too ...
It was three guys, two guys doing a lot of the work, one guy packing and loading, but he didn't even do anything when we were moving into the new place, he didn't do anything. So it was really just two guys the entire time. That upset me. I paid for three people to move and I got two and a half. I got three people the first time, two people on the move over. All they did was do nothing and they took a lot of breaks. I would have tipped them if I could have but it was almost $500, it was $200 more than I expected to pay. I paid $700 for a move from Fort Lauderdale to Jacksonville, I paid $500 for a 20-minute drive. I actually had to grab a dolly and move stuff myself. I paid to move myself.

Emrys
Reviewed on: 10/13/2014

Complaint
 2.8/5
  • Origin : Atlantic Beach, FL
    Destination : JAX, FL

They showed up on time and everything ...
It went well. They showed up on time and everything was fine. They were polite and they did what they were suppose to do. I didn't have problems with them at all.

Arletta
Reviewed on: 9/30/2014

Compliment
 5.0/5
  • Origin : Jacksonville N A S, FL
    Destination : Middleburg, FL

They do not stick to their contractual ...
Hired them to do my move within the city both places about 10 min apart. They did stop for lunch on my dime. I am missing 2 valuable boxes, one contained among other things Grandmas Napkin Rings form Germany, Irreplaceable, the other large box contained sheet music which is mostly out of print also irreplaceable. Numerous visits to their office were not successful. Wish to file an Insurance Claim and have not heard from that company. Figures....Do NOT HIRE THEM.... And I just found out that my Complaint and Review I filed with the BBB in Jacksonville about them - is not made public. Wonder how this company managed that one.... again, I absolutely cannot recommend them....

Myeuropeantouch
Reviewed on: 12/18/2013

Complaint
 1.5/5
  • Origin : Jacksonville Fl
    Destination : Jacksonville FL
  • Quoted Price : $380.00
    Actual Price : $580.00

My move went smoothly
They were on time. Their price was good and they handled everything with care. Yes the price was reasonable. My belongings arrived without any damages. No advice to their customer service. For future customers, I would recommend them.

Michael
Reviewed on: 2/28/2013

Compliment
 5.0/5
  • Origin : Jacksonville, FL
    Destination : Jacksonville, FL

It was good service except for bad ...
They were good. However, they were little misleading on the price. The crew members were all good. They were on time. They were friendly. They were efficient except for the main guy. The main guy that quoted me the original price; he messed up. Yes, packing was done up to my satisfaction.

Jamie
Reviewed on: 2/7/2013

Compliment
 3.8/5
  • Origin : Jacksonville, FL
    Destination : Gainesville, FL

Excellent Move
Thank You Royal Moving for providing me with such professional moving help on 03/20/2012. The 3 man crew you sent were exceptional and were very quick. I will highly recommend your moving company to everyone. Keep up the good work.Lindsey H.

Lindsey
Reviewed on: 3/23/2012

Compliment
 5.0/5
  • Origin : Jacksonville, FL
    Destination : Jacksonville, FL
  • Quoted Price : $300.00
    Actual Price : $285.00

We are a family owned moving company serving northeast Florida since 1985. We are licensed and insured and specialize in residential and commercial moving. We have been voted number one in customer service. Our commitment to customer satisfaction and courteous and efficient personnel has made Royal Moving and Storage one of the leaders in local and long distance moving.

Our customers are mostly the ones who have used our services more than once and referral ones who have been satisfied with our excellent service and reasonable rates. We move home, apartment and office over local and long distance areas. We are experts in piano moving.

As part of our residential moves, we load, unload and do packing services. If you intend to do your own packing we supply you with packing materials. Our packing supplies include tape, bubble wrap, stretch wrap, newsprint, boxes in various dimensions, and mirror boxes for paintings and mirrors. We also do packing and unpacking at your current location and the new destination.

Our storage units are sanitized and climate controlled for short term and long term use. They are equipped with fire alarm and sprinkler systems with video surveillance 24 hours. We offer state of the art storage units at reasonable prices and are located near I-95. These storage units are equipped for industrial, commercial, and residential purposes.

A lot of offers are available for the customers to grab like coupons on our website for discounts on various types of moves. Discounts up to $100 are available on your local, and long distance moves. There is also a discount for senior citizens.

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