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Royal Moving & Storage Company, Jacksonville FL 32211

Royal Moving & Storage CompanyFeatured Mover

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(15) Reviews
Accuracy of Estimate
Moving Services
Packing Services
Professionalism

80% Recommended based on user reviews

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Membership(s) & License Info.

Member of BBB: Yes
License Info: US DOT # 1472849
ICC MC # 555712
IM# 426
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 1/1/1985

Hours of Operation

MON-SAT 8AM - 5PM EST


Payment Options

All major Credit cards and Cash


If this is your business / listing, Click here to update your info.

Royal Moving & Storage Company Location

Address

Royal Moving & Storage Company
6825 Arlington Expy
JacksonvilleFL 32211 USA


Contact Info

Toll Free: 904-724-6683
Phone: 904-724-6683
Fax: 904-724-6636



Royal Moving & Storage Company: Gallery


Reviews

Merry
October 10, 2017

Service with a smile

Rob and Ron were a great team to work with. Happy, efficient, courteous. Josh handled all aspects of customer service with professionalism.

Origin : Florida
Destination : Florida

Quoted Price : $359.00
Actual Price : $359.00

Anonymous
September 22, 2017

Good job, excellent

They were on time and they did it professionally and I don't have any complaints. They did a good job excellent. No damage, the pricing was the cheapest, very reasonable.

Origin : Atlantic Beach, FL
Destination : Atlantic Beach, FL

Donnika
July 25, 2017

3rd time and better than ever I'm ...

This is my third time using this moving company and every time I use them they send the best people. They care about my things and are careful with them. The employees are always kind and very respectful. This time I had Mike and Chris. They were awesome. They went above and beyond! They really looked out for me. Each time I use this company it gets better. They have effective time management skills. No joking around they get to work. I recommend this company. The money you pay is worth it!

Origin : Jacksonville Florida
Destination : Jacksonville Florsa

Quoted Price : $265.00
Actual Price : $265.00

Amanda
June 20, 2017

Great job

They did a great job. They came in and were very professional and courteous. They did great with the furniture, no accidents. They made sure everything was secured.

Origin : Jacksonville, FL
Destination : Jacksonville, FL

R.D.Schlegel
March 7, 2017

Who is moving your furniture

I have never hired this company I never will. I found a pic on facebook showing 2 emplyees on the job smoking a blunt and proud of it. I would never want anyone under the influence touching much less moving ny expensive furniture. I just winder id the owners condone this type of behavior

Origin : NA
Destination : NA

Frances
May 24, 2016

Phenomenal.

Royal was wonderful. They had everything wrapped, they had everything on the truck in two hours. They even took stuff to a storage facility for me.

Origin : Middleburg, FL
Destination : Jacksonville, FL

Linda
July 20, 2015

Very professional!

They were very professional, and did the job well.

Origin : Jacksonville, FL
Destination : Orange Park, FL

Peggy
June 9, 2015

On-time and communicated well!

They were on-time, they communicated very well. They confirmed the appointment and called the day of and said when they were on their way and that's very, very helpful.

Origin : Orange Park, FL
Destination : Jacksonville, FL

Jennifer
April 29, 2015

They're very accomodating.

They were timely and efficient. The price was good.

Origin : Jacksonville, FL
Destination : Jacksonville, FL

Emrys
October 13, 2014

They did a fine job, it just took too ...

It was three guys, two guys doing a lot of the work, one guy packing and loading, but he didn't even do anything when we were moving into the new place, he didn't do anything. So it was really just two guys the entire time. That upset me. I paid for three people to move and I got two and a half. I got three people the first time, two people on the move over. All they did was do nothing and they took a lot of breaks. I would have tipped them if I could have but it was almost $500, it was $200 more than I expected to pay. I paid $700 for a move from Fort Lauderdale to Jacksonville, I paid $500 for a 20-minute drive. I actually had to grab a dolly and move stuff myself. I paid to move myself.

Origin : Atlantic Beach, FL
Destination : JAX, FL

Arletta
September 30, 2014

They showed up on time and everything ...

It went well. They showed up on time and everything was fine. They were polite and they did what they were suppose to do. I didn't have problems with them at all.

Origin : Jacksonville N A S, FL
Destination : Middleburg, FL

Myeuropeantouch
December 18, 2013

They do not stick to their contractual ...

Hired them to do my move within the city both places about 10 min apart. They did stop for lunch on my dime. I am missing 2 valuable boxes, one contained among other things Grandmas Napkin Rings form Germany, Irreplaceable, the other large box contained sheet music which is mostly out of print also irreplaceable. Numerous visits to their office were not successful. Wish to file an Insurance Claim and have not heard from that company. Figures....Do NOT HIRE THEM.... And I just found out that my Complaint and Review I filed with the BBB in Jacksonville about them - is not made public. Wonder how this company managed that one.... again, I absolutely cannot recommend them....

Origin : Jacksonville Fl
Destination : Jacksonville FL

Quoted Price : $380.00
Actual Price : $580.00

Michael
February 28, 2013

My move went smoothly

They were on time. Their price was good and they handled everything with care. Yes the price was reasonable. My belongings arrived without any damages. No advice to their customer service. For future customers, I would recommend them.

Origin : Jacksonville, FL
Destination : Jacksonville, FL

Jamie
February 7, 2013

It was good service except for bad ...

They were good. However, they were little misleading on the price. The crew members were all good. They were on time. They were friendly. They were efficient except for the main guy. The main guy that quoted me the original price; he messed up. Yes, packing was done up to my satisfaction.

Origin : Jacksonville, FL
Destination : Gainesville, FL

Lindsey
March 23, 2012

Excellent Move

Thank You Royal Moving for providing me with such professional moving help on 03/20/2012. The 3 man crew you sent were exceptional and were very quick. I will highly recommend your moving company to everyone. Keep up the good work.Lindsey H.

Origin : Jacksonville, FL
Destination : Jacksonville, FL

Quoted Price : $300.00
Actual Price : $285.00


We are a family owned moving company serving northeast Florida since 1985. We are licensed and insured and specialize in residential and commercial moving. We have been voted number one in customer service. Our commitment to customer satisfaction and courteous and efficient personnel has made Royal Moving and Storage one of the leaders in local and long distance moving.

Our customers are mostly the ones who have used our services more than once and referral ones who have been satisfied with our excellent service and reasonable rates. We move home, apartment and office over local and long distance areas. We are experts in piano moving.

As part of our residential moves, we load, unload and do packing services. If you intend to do your own packing we supply you with packing materials. Our packing supplies include tape, bubble wrap, stretch wrap, newsprint, boxes in various dimensions, and mirror boxes for paintings and mirrors. We also do packing and unpacking at your current location and the new destination.

Our storage units are sanitized and climate controlled for short term and long term use. They are equipped with fire alarm and sprinkler systems with video surveillance 24 hours. We offer state of the art storage units at reasonable prices and are located near I-95. These storage units are equipped for industrial, commercial, and residential purposes.

A lot of offers are available for the customers to grab like coupons on our website for discounts on various types of moves. Discounts up to $100 are available on your local, and long distance moves. There is also a discount for senior citizens.

DBA Name: Royal Moving & Storage / Apple Moving & Storage
Entity Type: Carrier
Operating Status: Authorized For HHG
Out of Service Date: None
DUNS Number: -
Power Units: 1
Drivers: 1
MCS-150 Form Date: 9/18/2012
MCS-150 Mileage (Year): 300 (2011)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
6825 Arlington Expwy Jacksonville, FL, 32211
Phone: 904-724-6683
Fax: 904-724-6636

Mailing Address:
6825 Arlington Expwy Jacksonville, FL, 32211

Last Updated Date: November 29, 2013

Property Passenger Household Goods Private Enterprise

Authority

Type Common Contract Broker
Status Active None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $750,000 Yes No

Authority History

Subno
Auth TypeHousehold Goods Common Carrier
Original ActionGranted
Original Action Dt.08/14/2006
Disposition
Disposition Dt.

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierMercury Insurance Company Of Florida
Policy/SuretyFLC7023123
Posted Date04/12/2013
Converage From and To$0 - $750,000
Effective Date04/11/2013
Cancellation Date

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierCastlepoint Florida Insurance Company
Policy/SuretyBAPBY0167612
Converage From and To$0 - $750,000
Effective Dt. From and To 04/11/2012 - 04/11/2013 Cancelled

Insurance Address

CarrierAdriatic Insurance Company
Auth
Address3501 N. CAUSEWAY BLVD. METAIRIE, LA USA 70002
Telephone800-535-7291
Fax504-832-0605

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 8 18 0 0
Out of Service 0 3 0 0
Out of Service % 0 16.7 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
7/24/2007 - - Non-Ratable

Unsafe Driving

MeasurePercentileThreshold
7< 3 insp. w/viol.65%

Vehicle Miles Traveled (VMT) : 300
VMT Year : 2011
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 1
Total Inspections with Unsafe Driving Violations : 1
Total Unsafe Driving Violations : 1

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
1.8771.8%
65%

Relevant Inspections : 17
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 3
Total Hours-of-Service (HOS) Compliance Violations : 4

Driver Fitness

MeasurePercentileThreshold
186.7%
80%

Relevant Inspections : 17
Total Inspections with Driver Fitness Violations : 5
Total Driver Fitness Violations : 5

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 17
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
0.6< 5 insp. w/viol.80%

Relevant Inspections : 8
Total Inspections with Vehicle Maintenance Violations : 2
Total Vehicle Maintenance Violations : 2

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 1
Vehicle Miles Traveled (VMT) : 300
VMT Year : 2011
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 1
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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