SFL Worldwide, Farmers Branch TX 75234

INCOMPETENT LETHARGIC LIARS

Excuse the length but thought it is needed.%0d%0aWe had booked a shipment with SFL Worldwide - Farmers Branch, Texas. Destination from Little Elm, Texas, USA to Saskatoon, Canada.%0d%0aThey took responsibility of the consignment and created label to send the goods via UPS. Consignment had 17 boxes.%0d%0aWe were told the consignment would reach destination within 4-5 business days and we were not made aware of or requested for any other document work.%0d%0aThe first set of consignment (12 boxes) for whatever reasons got DELAYED by 2 weeks. After a month (Aug 13th 2018) we got delivered the second set of consignment (1 box) which %0d%0asums up to 13 boxes. There were boxes that were damaged and we lost few goods and we assumed the delay might be due to clearance with customs and were fine.%0d%0aWe were constantly in touch with SFL to track the remaining boxes (we were told by UPS that they cannot provide us the status information %0d%0aas the shipment was sent by SFL not us) and till this date ( Dec 18th 2018) SFL proves to be incompetent.The actual issue below.%0d%0a On August 13th as per SFL's direction we submitted a claim form witht them for missing 4 boxes. Then after, we hardly got any response from SFL even after trying to reach them %0d%0aumpteen number of times. Unable to stand their lethargic behavior we raised a dispute on Nov 8th 2018 with the credit card company (through which we had made the payment)%0d%0aalthough this is a quality issue and is not directly related to the credit card company.%0d%0aWe got a documented statement response from the credit card company where SFL (One Archana. S) had falsely provided them information that they had paid the claim already on %0d%0aNov 19th 2018. And also, there is a note in the document stating "Claim form was not uploaded in the system"%0d%0aI or my friends/network will never go for SFL services again as it is more than evident they cannot DELIVER their promise and do not care about customers if things end up challenging.%0d%0aHow they are in business so far is a wonder maybe they could manage local deliveries in which case SFL-WORLDWIDE will never apply to them. %0d%0aI also see similar reviews for this low grade company when it comes to shipping out of country%0d%0a%0d%0aOur Shipment Information:%0d%0aPunit Manchanda ( Senior Sales Executive) Mobile : 972-295-9019%0d%0ainvoice number 21338%0d%0ainvoice date 06/18/2018

Glad to hire them

Wow, I thought moving is stressful but SFL Worldwide made it such a breeze! They were on time, careful, clean, and efficient. It was such a relief. Super cool dudes and super fast! It took me less than 3 hours! Thank you for your kindness and professionalism.

Excellent Service Received

Great moving company. Very responsible and always accessible. They were very careful with the items. Nice guys, polite and professional team. The team was all that was promised. I would highly recommend SFL Worldwide!

Awesome movers

Moving is stressful and never easy. I knew I was going to use a moving company just not sure who. I found SFL Wolrdwide and thought I would give it a shot. The guys that they sent were professional and fast. My place was a big 1 bedroom apartment with 24 stairs. I asked them to move everything and they did and so quickly. They were professional and careful with my stuff. I will be using them again.

Great Company

My experience with SFL Worldwide moving last week was phenomenal. They have an excellent team. Super polite and professional. You never know what team you're going to get regardless of the reputation of the company. I was very impressed by his responsiveness and his sincerity to make things right with me. Thanks for making the moving process a lot less stressful!

Good

Great customer service. Very friendly and reliable. Punith is Good Person

Nice customer service

Nice customer service and affordable rates. Need to check if they deliver on time or not.

excellent

Great service and professionalism

SFL service is irreplaceable. It’s the ...

I strongly recommend SFLWORLDWIDE. It provides the most competitive price since I compared their prices with the other companies. They are very cooperative and flexible. You are sending one or many boxes they do not pressurize you to make bulk orders and do not increase the price if you are sendin just one box. Customer service is amazing. They respond promptly and you can shoot them with thousand of questions, they reply all of them specifically and patiently. In all it the best!

SFL is the best

I have shipped with SFL worldwide and they are the best. They gave be best quote and excellent customer service and I strongly recommend SFL WorldWide for your all shipping needs world wide. They are Awesome.

My opinion

This service is good and customer care is friendly

Best service for the money spent

Best service for the money spent

service is good

It is reliable price and good service as well

documents

excellent service ..chat support ..too good

Excellent Customer Service

Very prompt in proving the service and have used the service many times and referred multiple people who are much satisfied with the service being provided

Great Service

This is the 2nd time I've used SFL service and they are GREAT! Punit was very helpful and courteous, which was my last experience with the rep too. Thanks for being so professional.

Fast, cheap and reliable

I have been using SFL worldwide for 3 years now. Extremely satisfied with their service. Easy, convenient and cheaper

Reliable Service

I have used SFL a couple of times to ship to India and I am glad to have to mention that the goods were delivered as promised

Good Accurate information

The executives helped me well with information whenever i had online chat. They also gave me good price and was happy that my friend referred me to go for SFL wordlwide.

Reliable and Customer Friendly

Customer Service is very prompt and helpful though my shipping was delayed by a week due to flight issues.. All goods were received and very reliable. I am sending my next shipment again in a month.

RELIABLE AND ACCURATE

I have been using SFL to send documents to India for some time now. Their services is very prompt and reliable. I highly recommend them. Thank you SFL team.

Excellent, Speedy and Genuine service

I tried them after reading reviews. I send email and rep called in based on my choice of time. Rep explained me how this works. And I was surprised that the rates are actually lower then the one I get directly from big shipping company. But they using same company to deliver (Fed Ex). There customer service is very helpful and answer all my queries. I sent some very important document and as it was dropped by me at Fed ex. I got confident. And it the end even the charges were same as quoted. SO it was very good experience getting same service at lower rates. I have tried them 2 more time since then .

Fast service in same price as USPS

Fast service compares to USPS and got discount also.

Value for money - excellent shipping ...

Value for money - excellent shipping ...

Affordable Services

When I was looking for a reliable courier service after having issues (service

Ship to India

I have used sfl a few times and they provide excellent quick service

Quick and Efficient service

Have used them to send package and documents to India. They have always been cortoues, and very efficient. Will use them for all my dealings to India.

Good services for money

Thank your for great services and will be using for future too.

Thank you SFL worldwide

First time experience with SFL worldwide and extremely satisfied with services. Great response from the SFL team, with spontaneous call assistance. Quality service with extremely reasonable price and the best part was free home pickup! The parcel us yet to be picked up and shipped, but the experience until now is quite satisfactory.

Highly unprofessional

I was quoted a price of $56 and at the time of payment I was simply charged $67 for my shipment which I was not even informed about. On getting back to the person (Punit) regarding this, he initially promptly replied to my email saying he will get back to me the next day. It has been 15 days since then, I have asked for updates on this issue multiple times but I have not got a single response. Highly unprofessional in nature!

Great reliable service

Customer friendly, economic and great reliable service. I have used SFL earlier and using it again to ship shipments between India and US for my personal use. I would definitely recommend SFL.

Best value for money

Speedy service and best bang for your buck --- Mohan

Great Service

Experience with SFL was just awesome. Punit helped me step by step using the Chat feature on the website. It took a total of no more than 5 mins to order the shipment. I have used SFL services two times now, and plan on using much more in future.

Excellent work !

I had a very pleasant experience in shipping my package from NJ, USA to Pondicherry, India It was effortless and shipping arrived in excellent condition. No hidden charges and NO delays. It arrived on time. Thank you very much !

Review of my experience

He is very good, competent and informative. I dealt with him before. He is very resourceful and a gem for a company.