Skyline Van Lines, San Jose CA 95117 USDOT 1958464
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Skyline Van Lines

Skyline Van LinesVerified MoverVerified Mover

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(7) Reviews
Accuracy of Estimate
Moving Services
Packing Services
Professionalism

71% Recommended based on user reviews

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Membership(s) & License Info.

Member of AMSA: Yes
Member of BBB: Yes
License Info: US DOT # 1958464
ICC MC # 694897
puc 190679
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 1/1/2009

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Skyline Van Lines Location

Address

Skyline Van Lines
3510 Moorpark Avenue
San JoseCA 95117 USA


Contact Info

Toll Free: 888-252-9315
Phone: 408-868-5626



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Reviews

No Photo Ryan
October 29, 2013

Worst experience ever

They said by contract it could take up to 14 days but they expected a week. It took three weeks. They broke a globe which I know they did but they won't admit it. The driver parked down the street and wouldn't deliver until we paid him the remainder amount in cash upfront. He wouldn't even come to the house. So I didn't have a choice but to actually give him money. They brought two people to unload which took them till two in the morning. The way everything was boxed up was a complete disaster, like food was opened and spilled in the boxes. It was just a nightmare. And on top of it when I called their dispatcher - I called their main number - they lied to me everyday that it was coming the next day. My family had to drive two hours each way waiting for them and they just never bothered to show day after day. And they never even bothered to call me back. So, finally I somehow got hold of the driver. And the driver was brokered to who I worked with. The company themselves never even returned a single phone call.

Origin : Emerald Hills, CA
Destination : Bloomfield Twp, MI

No Photo Donald
September 16, 2013

Happy with their services.

They were very good. First off, and most importantly, they were on time. They did exactly what they said they were gonna do. Didn't have any excessive pricing or anything like that. They just needed to blanket wrap. They were supposed to take everything apart and they did. And they put everything back together again. I don't have anything bad to say that is for sure. Like I said, they were on time. They were within the pricing they said they would be. So I was very happy with them. I would definitely use them again.

Origin : Redwood City, CA
Destination : San Lorenzo, CA

No Photo Abhijeet
May 13, 2013

Happy with the move

There are some lot of good things which happened with that move, some in my control, some not in my control. So I am very happy with the move. But the move could have been better - Yes. What ended up happening was that at the end of the day. I paid much more than what I anticipated in the beginning. Yes I did not have a choice in moving services. It was just that the price which was quoted to me and what I ended up paying was way too large. I anticipated some change in price but not to the extent which I was charged at the end. Yes packing was done up to my satisfaction. That was no challenge there. There were only two breakages but they did not tell me about that. Those are minor - those two breakages which happened. The crew were very professional, very friendly. Some of the things were not in their control but they did whatever they could on their part to help out. The only thing I would suggest to anybody is that - watch out for any other charges, especially the packing charges. Still they said there were no charge for packing but there was some additional charges for packing. Packing service was good. No problem.

Origin : Milpitas, CA
Destination : Livermore, CA

No Photo Kathleen
May 8, 2013

Went above and beyond our expectations

They really did a good job. We are happy about it. Once we got organized with - it took little bit of logistics to get organized with them. Once they arrived. Once they got organized with them. They really went above and beyond the call of duty. They worked really hard - the three guys. We even got few minutes extra time and they helped us move things from room to room. They just did a really nice job. Everything came out of the truck as they had put it in. So we are very happy. They are nice people. The pricing was good. We received all the services we requested. We got all. It was good. My suggestion to future customers is - if it is possible have a quote on site. We were little bit remote. So if possible have them come out onsite and give you a quote. That would make the beginning part of the move a lot easier. We ended up not having the blanket wrapping because we felt it was going to take too much of time. We didn't had any of that plus they gave us wardrobe boxes and that was pretty much official. We held them to their estimate. They would actually want to change the price. We said that we ain't going to pay more than that. So they did for the price that they had agreed to. So it took a little bit of negotiation on our side but they did for the original price.

Origin : Alamo, CA
Destination : Rescue, CA

No Photo Maria
April 25, 2013

Prompt and responsive service

It was really good. I really liked them. I liked everything about them. They were prompt. They were responsive. They were professional. They were nice. They were on time. They were quick. It was good. Yes pricing was reasonable. I have received all the services that I requested. As I said everything was as I expected. It was really very good. I would recommend them to future customers. Packing was good. Everything was good. I have no complaints at all.

Origin : San Francisco, CA
Destination : San Francisco, CA

No Photo Mita
April 1, 2013

Accommodative and efficient service

They are top notch. They took care of everything. They are very accommodating and well priced. Yes I have received all the services that I have requested. Packing was done up to my satisfaction. For future customers I would say to absolutely use them. The crew members were very good. I have recommended them to other people and we are actually using them again this weekend - same crew.

Origin : San Jose, CA
Destination : Dublin, CA

No Photo Hamad
February 11, 2013

Worst moving experience

It was very very very bad, it was the worst thing ever. There are many hidden prices, they cannot show you when you signature the contract with them. Also they show you the fake experience with the people they said this is the comment from the people have a contract with them that you are the good work, you are big mover company and I read all that then they are said. Then I trust them. After that I make contract with the company, they take my furniture. They said it's gonna take 14 days to come to Austin, Texas. They took 21 days. And then when the came to my apartment here in Austin, Texas, the driver actually they said first thing from the truck to my apartment there was more than 75 feet, I didn't signature for that. No he said to me that we all signature there is no we gonna bill to you that. They said to me we need that $300 bugs extra money. I said to him, okay I cannot give you 300 bugs? He said to to me that he will make my furniture downstairs in front of the office manager. They said to me you take the furniture to my apartment the third floor. I said it's okay. And they go back and they assembled it. They go back and they assemble it and they go back and when my furniture is coming here one big wood is missing. There is a big wood and I said how can I get my money back. There is an insurance for my package, he said to me no, unlike this unlike this kind of stuff, when I called Alex. I think there is someone called Alex, He didn't respond to my phone actually, and I sent an email, he didn't respond to email. I called back to driver again about the wood, he said to me if we found it if I would come back to Texas again. If I found it somewhere I will come back to you and give that. So I think it is the bad move ever.

Origin : San Jose, CA
Destination : Austin, TX


We are one of the leading moving companies, headquartered in Northern California and serving the people of United States. Over the years, the company has been striving hard to give quality service and customer satisfaction. In order to provide an extraordinary service, we assure to maintain professionalism and reliability in all our moves. We are not only a fully licensed, bonded and insured company but also, a member of AMSA (American Moving & Storage Association).

Relocation can never be a tough process, if you chose Skyline Van Lines as your moving partner. We make your relocation simple by offering exceptional services at affordable prices. In order to execute it to perfection without any glitches, we plan your move with precision. Our moving team undergoes through a rigorous training process that includes packing, crating, wrapping and loading and our AMSA licensed drivers assure you the safest move.

Our moving services include local and long distance moves. Our local moves are on the hourly basis, and no additional charges for long carry, stairs or elevators. Long distance move is counted on the weight and mileage from the origin to the destination, and extra charges may apply for long carry, elevator fee, shuttle service, and flight of stairs. We do planning and preparation to move your stuff with extra care. Our motto is to help you make a hassle free transition to your new destination.

To provide the best customer service, our relocation specialists would assist you by providing all the details of your move. Feel free to call our customer representative to know more and to book your move.

Entity Type: Carrier
Operating Status: Not Authorized
Out of Service Date: None
DUNS Number: -
Power Units: 30
Drivers: 2
MCS-150 Form Date: 3/12/2012
MCS-150 Mileage (Year): 15,000 (2011)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
3510 Moorpark Ave C303 San Jose, CA, 95117
Phone: 408-518-1773

Mailing Address:
1353 Essex Way San Jose, CA, 95117

Last Updated Date: November 29, 2013

Property Passenger Household Goods Private Enterprise
CloseCloseTickCloseClose

Authority

Type Common Contract Broker
Status Inactive None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $0 No No

Authority History

Subno
Auth TypeHousehold Goods Common Carrier
Original ActionGranted
Original Action Dt.07/16/2010
DispositionRevoked
Disposition Dt.09/24/2013

Revocation

Auth TypeCommon
1st Served Date09/17/2013
Effective Date
ReasonVoluntary Revocation

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierUnited Financial Casualty Company
Policy/SuretyCA 4473593
Posted Date07/22/2013
Converage From and To$0 - $750,000
Effective Date08/21/2013
Cancellation Date10/14/2013

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierUnited Financial Casualty Company
Policy/SuretyCA 4473593
Converage From and To$0 - $750,000
Effective Dt. From and To 08/21/2013 - 10/14/2013 Cancelled

Insurance Address

CarrierUnited Financial Casualty Company
AuthCustomer Service
AddressP. O. BOX 94739 CLEVELAND, OH USA 44101
Telephone800-444-4487
Fax440-603-4555

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 0 0 0 0
Out of Service 0 0 0 0
Out of Service % 0 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
9/25/2013 - - Non-Ratable

Unsafe Driving

MeasurePercentileThreshold
00%
65%

Vehicle Miles Traveled (VMT) : 25000
VMT Year : 2013
VMT Source : Investigation (MCS-151)
Average Power Units (APU) x Utilization Factor (UF) : 10.7
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
0< 3 driver insp.65%

Relevant Inspections : 0
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 0
Total Hours-of-Service (HOS) Compliance Violations : 0

Driver Fitness

MeasurePercentileThreshold
0< 5 driver insp.80%

Relevant Inspections : 0
Total Inspections with Driver Fitness Violations : 0
Total Driver Fitness Violations : 0

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 0
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
0< 5 vehicle insp.80%

Relevant Inspections : 0
Total Inspections with Vehicle Maintenance Violations : 0
Total Vehicle Maintenance Violations : 0

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 1
Vehicle Miles Traveled (VMT) : 15000
VMT Year : 2011
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 1
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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