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Soft Touch Van Lines Inc

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2.0(1) Reviews
Accuracy of Estimate 3.0
Moving Services 2.0
Packing Services 2.0
Professionalism 1.0

100% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 3332203
ICC MC # 1062076
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 10/1/2017

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Soft Touch Van Lines Inc Location


Soft Touch Van Lines Inc
1129 Northern Blvd Suite 400
ManhassetNY 11030 USA

Contact Info

Toll Free: 888-437-2972
Phone: 718-650-2950

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November 14, 2019


Not at all professional

Never dealt with so much of unprofessional-ism. %0d%0a%0d%0aThey agreed on a pick up date, and did not stick to it, and delayed the pick-up suddenly by one day, that too postponing by calling just a day before the pickup date (due to which I have to postpone other plans).%0d%0a%0d%0aThe inventory made while loading the truck was awful. None of the item counts were correct. The drivers while picking up and drop off both were rude, they both have so much of attitude as if they were trying to hide something.%0d%0a%0d%0aThe office staff forgot to deduct the initial booking amount, in spite of reminding about it, they did not pay attention to it while final billing.%0d%0a%0d%0aThe driver while unloading, rudely insisted to pay the balance money first, even before unloading the truck.%0d%0aAfter unload, one of our big box is missing, and on top of that somebody's else box was delivered to us.%0d%0a%0d%0aAfter calling the head office, nobody is assuring about the missing box (not even the driver). They all are behaving as if this is perfectly normal and easily pointing to insurance claim (without paying much attention to search the truck and warehouse).%0d%0a%0d%0aThe only good thing was that the truck arrived in 4 days.

Origin : Jersey City NJ
Destination : Morrisville NC

Quoted Price : $1,340.00
Actual Price : $2,060.00

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