Suburban Relocation System LLC

Suburban Relocation System is holding ...

I entered into a moving agreement with Suburban Relocation Systems LLC to ship my household goods from Pennsylvania to Florida in August 2021. They did not show up on pick up date. When it was 18 days past the delivery date, they attempted for drop off. Without 24-hour notice, they arrived late and missed the scheduled elevator reservation. Suburban refused to wait and deliver, even if I pay all the hefty fee ($750 per day). In return for their fault, they hold my goods as hostage (demanding double pay). On top of the mover hostage, they charged $1440 on my credit card without my authorization, which is fraud by FBI's definition. Adding insult to injury, it threats to sell my goods at auction, which is theft. Timeline: 1. Based on the original agreement the pickup date was August 2, 2021 and drop off date was August 20th. I paid deposit 10%. 2. On August 2nd Suburban Relocation Systems LLC did not show up and rescheduled the pickup for the following day. They charged me $230 more than the binding estimate. I paid a 50% deposit at this time. 3. On August 20th my household goods were NOT delivered as the original agreement specified. 4. Ann Miller, Suburban's representative, sent me an email on August 23rd saying they will send a truck to my state in 3 days, which again did not happen. 5. Ann Miller's text message on August 27 states that a truck will be back in two days to load my goods, which did not happen again. I asked for advanced notice multiple times, since my association needs to reserve elevator. 6. Suburban's dispatcher agreed and promised "We will make sure you get a 2 day notice." Ann repeatedly promised to "update you as soon as your items are loaded to the truck." 7. At 3:44 pm on September 6, Suburban's driver sent me a text message, stating that the delivery will be from 1 to 3 pm in the following day. This is a 21 hour notice. Suburban Relocation Systems did not give me 2-day notice me as they agreed. They did not even give me 24-hour notice as they claimed. 8. Fortunately I was still able to reserve the elevator for 1-4 pm on September 7th. 9. On September 7 (18 days past due), Suburban's truck arrived later than scheduled delivery time (arrived at 4:10 pm instead of 1-3 pm). This was past my 1-4 pm reservation and the elevator was closed as per my association. 10. Suburban Relocation Systems LLC refused to wait until Thursday when elevator is available, stating that they will not wait to deliver even if we pay all the hefty fee ($750 per day: $450 for day and $300 for night). 11. Suburban returned to its headquarter with my goods, stating that I must pay double fee to deliver again. 12. Suburban charged $1440 on my credit card without my authorization, which is fraud by FBI's definition. 13. Suburban threat to sell my goods at auction, which is theft. You are we

They worked in harmony

This was my first time using a mover and I had heard horror stories about people who used movers and were robbed both financially and physically. I am so happy to say that this experience was nothing like that. Suburban relocation systems is the best at what they do. My movers were the best. They were courteous, patient, thorough, and quiet and most of all efficient .They did this while we were in the middle of a snow storm. They finished the job and never complained. Every detail was taken care of by the movers who had years and years of working experience. Not only would I use this company again, I will use them again and specially request for these exact movers.

Trustworthy movers

I used Suburban relocation systems many times and couldn't say enough great things about their service. Their price was fair and they were careful and professional. They were very responsible at their work. They were expert at packing all items of a fully furnished apartment and they did that without any breakages. They were very trustworthy people. One can trust them with anything and we got absolute pleasure to work with them. Trust is the main asset of any business and they were really trustworthy. Highly recommend!

No hesitation at all

From the first contact with Suburban relocation systems, I was impressed by their friendly communication. Their professionalism was impressive and the price was very good indeed. On the day of the move, they came within their quoted time and they worked very hard to do everything perfectly. They were done in a record time. We were highly satisfied with the quality of their service. The movers were very pleasant and polite throughout the day. I have no hesitation in recommending them to anybody.

Finally I got desired service

Suburban relocation systems did a great job in moving my stuff. I have a hard time giving 5 stars for any moving company that I haven't used more than once, but I would gladly use Suburban relocation systems again. Their pricing was very reasonable and the moving crew was very experienced. They were able to move all of the stuff out of my apartment into my new place in under 3 hours without damaging or breaking anything along the way. They were efficient, didn't waste time, and were very pleasant during the entire process. Most importantly, they showed up on time to start the move. I would use these guys again for any in-town move. As a general piece of advice, don't use anyone who offers you a 2-person team. It's better to pay the premium and get the 3-person team every time.

Finally I got desired service

Suburban relocation systems did a great job in moving my stuff. I have a hard time giving 5 stars for any moving company that I haven't used more than once, but I would gladly use Suburban relocation systems again. Their pricing was very reasonable and the moving crew was very experienced. They were able to move all of the stuff out of my apartment into my new place in under 3 hours without damaging or breaking anything along the way. They were efficient, didn't waste time, and were very pleasant during the entire process. Most importantly, they showed up on time to start the move. I would use these guys again for any in-town move. As a general piece of advice, don't use anyone who offers you a 2-person team. It's better to pay the premium and get the 3-person team every time.

The best people moved us

The sales guy is extremely nice and friendly. The onsite estimator did an in- home estimation and he was very friendly, professional and courteous too; his estimate was very precise. The three guy crew that came to do the moving was absolutely fantastic. They did all my packing and took all the stress from the moving off of my shoulders. They were very professional but at the same time managed to keep me smiling even when I hate moving with passion. Their honesty is also commendable to the max; I could not have asked for better people to help me with the move.

Best among the others

I have used many moving companies till now. Most of them charged me a huge amount. Some of them rendered me low quality service. Some broke my things. I almost lost my faith over these companies unless this time I hired Suburban relocation systems. They were really awesome. They wrapped and packed everything nicely and delivered in my apartment safely just as I expected. They were so quick to finish loading everything from my 3500 sqft house. More surprisingly, not even a glass was delivered broken! I don’t know if every other modern moving company performs the same way but I don’t care!

They kept in touch with me

Suburban relocation systems stayed in constant communication with me throughout my move. Their movers were always very friendly and answered any questions that I had. I was picked up from my old house at the exact time I was quoted and they handled my belongings very carefully. Their representative called me two days before my delivery to give me an estimated time of arrival for my delivery. Again, they showed up right on time. They were very professional in setting up my furniture exactly where I wanted it and before leaving asked if they could do anything else for me. If I should ever move again, I would use these guys again and highly recommend them to anyone looking for a well-established moving company.

Top-class moving company

We were relocating for my new job. We went for Suburban relocation systems because they gave us the lowest quote. They were very efficient at everything. The movers arrived on time and everything went really smoothly. Nothing was broken or damaged when they made the delivery. They made our move so easy. I recommend them very highly.

Moving is easy with them

I can't say enough concerning how Suburban relocation systems is the way to go. Not just did they do the job on locating the ideal price, they answered my various inquiries and was person with me. We had aid packaging as well as all of our points were taken care of with exceptional treatment. It made the relocation less demanding as well as worth every cent. My other half relocated for job as well as we are a family of 4 and also we really did not have the trouble of moving any one of it. I would certainly use them once more if we were to ever before relocate again.

Well done guys

I am not going to write a lot. To cut the long story short – Suburban relocation systems moved u with ease and they were very much pocket friendly. I hired this company because of their quoted price and the reputation. They did justice with their reputation. Excellent packing, loading skills and timely pickup and delivery made the move very bearable. We received our valuables in great condition and ended up paying the same amount which was quoted earlier.

Really reliable and really cheap

I have relocated on my before. Trust me, it was a nightmare. This time I decided to hire Suburban relocation systems for the job. They showed me what it means to have professionals helping you with the move. The movers were so efficient. They arrived on time, packed everything, loaded them onto the van and set off. The whole thing happened so fast. They were so friendly while being absolutely professional. My valuables were moved to my new house without any damages. The final bill was shocking. It was just too cheap. I never thought moving companies would be that cheap while being so efficient. I highly recommend them!

Spotless performance

Relocating is already a difficult enough experience, yet Suburban relocation systems made it an easy painless experience for my move. They dealt with all of my belongings as if they were their own, finishing up my bed mattress, bubble wrapping my fragile items, and also disassembling my furniture and also wrapping it all approximately secure it. The movers were friendly and also considerate during they remained in my residence and also were pleasurable to deal with. My possessions reached here. And there were no delays or no hidden fees.

Their efforts were impressive

Having never used a moving company before, I was a little worried about the process. I talked to several companies but none of them could properly meet my needs. We finally settled on one company. Suburban relocation systems that came highly recommended were professional and worked with me on every aspect of the process- answering every question very quickly. Our initial quote from them was low and they stuck to it till the end. The movers showed up on time the day of the move with two vans. They immediately got to work packing and disassembling furniture, and we were all packed and on the truck in no time. Not a wall or floor was scratched. You could tell they took great care in wrapping furniture. On the other end, they delivered on time too! All our valuables were safe and sound. They were courteous, worked quickly, and asked questions if boxes weren't clear. It just was a great experience.

Excellent movers

Suburban relocation systems did a fabulous job with helping us move during a tough time. They were professional and sensitive to the unique situation that we were in. They were there promptly ready to work. I had labeled everything beforehand on what too take and what was not. I just gave them directions and they followed them perfectly. They were even nice enough to run stuff that I was not taking to charity and the junk yard. The items were delivered timely and in its original condition. Thank you guys so much! You really were a big help in such a trying time. Plus you didn’t charge an outrageous price like others. Considering that it was a massive delivery the price was very fair. We will be using this company in the future.

They played it really well

It was an amazing move by amazing guys – Suburban relocation systems. The quality of their work speaks for itself. However, there is no company that will deliver a moving experience as easy and stress free as Suburban relocation systems. It was nice working with these movers. These guys are very knowledgeable about their work and their manager was with me to ensure that I got the best service. My move with this company was a total success and I recommend them. It took them such a short time getting all the relocation work. I was there personally to witness the great experience and I was so much happy with what they offered.

Politeness overloaded

My husband changed his job and it was two states away so we needed to move and we got the services of Suburban relocation systems. Their supervisor was clear about what the quote was for. There were no hidden fees. It was also clear what was expected from the movers and from us to prepare for the moves. The pickup and the delivery crews were also great. They worked excellently. All moves are stressful but it worked out fine.

Fantastic movers

We were disappointed by a different moving company on our moving day but Suburban relocation systems save the day for us. Most of our belongings were in the garage and ready to go and we had no place to pass the night except our new house. We called them on a short notice and they delivered according to the promise. The movers were fast and careful and the price is reasonable. You guys made our day. We are very happy with the service.

Top notch service

Suburban relocation systems was one of the first five companies that called us. When you first met your information they list off the companies that should be calling so you don’t get calls from random companies. We spoke to them just like we spoke to everybody else but got the best price in the end from them. We also got the most amount of space so that was an extra incentive to move forward. Everybody that works there has been there for a very long time and you can tell by the way that they talk. You can also tell by the way that they listen. They made sure that everything is accounted for because just like us they don’t want any surprises on move day either. Thank you for all your hard work.

This service was just outstanding

I recently moved houses within interstate after moving around the country on 3 other occasions using another moving company. I have to say using Suburban relocation systems for the first time that the service from the outset from, first contact at quoting, follow up, the actual packing, stacking and relocating was outstanding the best service I have ever experienced from a moving company. Their guys on the moving day did an great job even talking to us about what they were doing, asking ahead of time where we wanted big items placed, and keeping us informed. This service was just outstanding, and not what I have experienced from other companies in the past. It’s a shame I hadn’t come across this company earlier but will be using them again and have already recommended them to others I know.

I am very pleased

This company did an amazing job! Great price, on time pick up and early delivery. Very customer service oriented! Great working with them! Car got here in the exact condition it was picked up. Planning to move my household goods with them very soon, I am truly pleased and can't thank them enough.

They made it so comfortable

We found the information about Suburban relocation systems on the Internet- people were gushing over them in hundreds of reviews. I just had to hire them! They were very supportive throughout the process to fix any situation and made sure my move was completed without further issues. I have worked with many local relocation companies but not even one of them have ever displayed the level of excellence that was evident in their crew. Everything was done the same way I wanted it. All my belongings were delivered safe and sound within the promised timeframe and I couldn’t have asked for anything more.

We thought they were flawless

We have used Suburban relocation systems several times now and we were absolutely delighted with the service they provided. We thought the three guys that were provided to help us move were brilliant. All three of them had the most positive, cheerful and enthusiastic attitude to the job. They worked so hard and they were a pleasure to deal with and to talk to. They were completely careful with our belongings and were really skilful when it came to moving heavy pieces down the stairs and stacking the truck with a very large load. They are a real asset to their company and represented them very well. We would recommend these guys to others who are moving.

Great job by all

My husband had bought another apartment and my kids wanted to move in to our new house. So we planned for a move and we hired Suburban relocation systems. It was really easy dealing with them over the phone. They came up with a proper quote within 10 minutes. The moving crew was on time and each of the men was very pleasant. They were able to answer all my questions and had good follow-up. My things were picked up quickly and then delivered within a day without any damages- everything was good. I have referred a lot of people to them.

This company really went over and ...

Let me just start out by saying great job! This company really went over and beyond. I had to move on short notice due to a promotion and I was not prepared at all. I called a bunch of companies but this company really made me feel like they knew what they were talking about. I talked to them for about 2 hours just going back and forth on what I needed done. It had to be a full pack move.

I’ll hire them again

I have to relocate every now and then. So I know how terrible the moving companies. The only exception for me was Suburban relocation systems. I hired them last year when I was moving. They performed exceedingly well. The crew arrived on time, was made of very strong men who knew how to do their job and they were done with everything within a very short period of time. I am at awe with their level of efficiency displayed. My belongings were delivered on the first scheduled day of delivery and everything was in perfect condition. I have never had a more stress-free move before, and I have had many.

Quintessentially efficient

My humble beginning makes me appreciate what I own. I was worried sick for my valuables when I had to move. But to be honest, when I had Suburban relocation systems handling it, I really had nothing to worry about. They were amazing throughout the way. They showed up on time, packed everything quickly and then loaded them to the van. They were extra careful while packing my breakables. The delivery was made on time as well. Absolutely every piece was unharmed. It happens quite rarely that a moving company doesn’t break anything! These men were the definition of efficiency!

They made it so easy

I’m not the type who’d write reviews but after the way Suburban relocation services helped me out during my last move- I just had to! Their movers made it a lot easier for me for me to move with my mountain of valuables that was moving with me. I will definitely be referring these guys to everyone for the sheer quality of work they displayed. They delivered each item unharmed and I just couldn’t be any happier! I will be using these guys again if needs be!

Everything was picture-perfect

All the moving companies we have hired in the past couldn’t even come close to the efficiency levels of Suburban relocation systems. Starting from the moment I called them till they made the delivery, everything was just spot on. I was impressed with their punctuality. We have never had movers arriving on time in the past. The movers were very creative while packing our valuables. Even the furniture was wrapped in shrinking tape. They delivered on time and my valuables traveled very safely. People should always hire this company.

Absolutely outstanding

My past experience with another moving company was horrible so I wanted some professional movers this time. I was in doubt the first time I was seeking the service of Suburban relocation systems. I didn’t hear their name before. When I talked to their manager, I explained everything that I needed. He was very kind to explain to me the process and where my money was actually going. I had a lot of furniture to move but they didn’t overcharge me. The movers arrived on time and started to show their efficiency. I was moved by their focus and dedication. They did it so efficiently; making the entire relocation is a great success.

They are very qualified

Different moving companies would provide you different kind of moving services depending on budget, company’s abilities, distance etc. I hired Suburban relocation systems for my move and movers from this company were highly qualified and well trained as well. They packed and wrapped everything carefully and made the delivery on time. Their workmanship was truly praiseworthy. My move, which I thought would be stressful, was made comfortable and enjoyable by these movers. I strongly advise everyone to hire these guys for a smoother relocation.

Surprisingly incredible

The experience with Suburban relocation systems was smooth and easy. Surprisingly they were cheap but they provided incredible moving service. Many expensive moving companies won't be able to compete with their professional attitude. They were respectful and careful with my furniture as I told them before I have a hobby of collecting antique furniture. The delivery was in time without any damage. If you are moving this is a company.

Experienced movers from a great company

The cost and the experience were the reasons I got Suburban relocation systems for my move. They were very careful with the furniture. All my belongings were unharmed. Everything was systematic and the coordination among the movers was great. They were very professional and everybody I talked to was great and personable. My move went very smoothly. I would be happy to recommend them and would certainly use them again.

I am just thoroughly impressed

My experience with moving companies had been horrible, to put it nicely, in the past. But suburban relocation systems was one company that did what was promised. They didn’t charge a cent over the estimate. Their movers arrived on time and delivered everything safely. I have to mention the crew especially because they were simply the hardest working men I have ever encountered. Everything about them was so professional. They packed everything carefully and then carried everything out methodically. Everything arrived at my new place with no damages caused to them.