SVJ Moving & Storage

Efficient and well-organized

They were cheap when compared to other movers. They were quick, efficient and well organized. They did exactly what they said. I was happy with these movers.

It was good

It was good, so everything went within the scheduled time. OK they came like 2 hours late because they had another delivery in the morning (that's what they said) because they arrived a bit late, unexpected. Once they came, everything went fine, they did the job within the scheduled time. There were some cups that were damaged but other than that everything was fine. Some of the other companies had similar pricing, but they didn't provide any guarantee on the date, so that's why I chose SVJ.

Good, but not perfect

They were on time and they sent 4 people instead of 3 people which was faster with packing, loading and unloading which saved time. The move was not perfect, I have some minor damage on my furniture

Very Good...

They were very helpful, very quick and no problems. Just was a good move.. very good. They had a good price, it was a fair price.

They were a good group of people

They moved everything in a timely manner they were just a good group of people.

Great job

It was very pleasant. They were on time and did a great job.

They were really good

They were really good, they were fast got all my stuff done on time and they tried not to go over the time. They were able to do all that so they were really professional as well.

Kendall, Klye, David

These 3 guys were the best. They were on time they took pride in there work were very careful not to mark up the walls since they had to go up very narrow stairs. Worked fast and did a great job.

Everything was perfect

It was good and they were on time and everything was perfect, there's nothing to complain about.

They did a great job.

They were very good. My only problem is I thought they were a little pricey. But other than that, they did a great job.

I'm completely satisfied with their ...

I'm completely satisfied with their work. No complaints. If I get a chance to use them again I would. Price was reasonable compared to the other I received.

It was a mess.

It wasn't that good. They picked up the stuff. They told me the afternoon but they showed up after 5. Once they got there they moved the stuff out pretty quickly. He told me that it wasn't in the job description to take the doors off, but I told the lady that they need to in order to get the couch out because that's how they got it in. He had an issue doing that. Once they moved to the other house they just put it in the basement and left it there. We had to call them to come back to move the stuff upstairs and they still left stuff down there. They also left the refrigerator door off. My husband had to call them to put it back on. It was a lot. It was a mess.

They did the move fast but they will ...

There are a bunch of things. First of all, they were late. They covered that time by moving fast. They did the whole move in probably an hour and a half. So that's good. But the one thing I wasn't happy about is that I was supposed to get a refund from them because they charged me for three and a half hours. She told me that if it takes less than three hours, they will refund me an additional 30 minutes extra that they charged me. The guy that billed me anyway. She said they already refunded it and it should be there. I don't know what she was looking at but I never got my refund back. To be honest, I feel like she was a little rude as well. Maybe because she was already done. It was different when I was calling for a quote. The same woman was rude to me about the refund... I was not completely satisfied with the service.

They're pretty good.

They were pretty good. They charged up front and didn't charge anything after that. They're very cooperative.

They were in and out sooner than what ...

Four different movers came and did a really good job. They didn't damage any of the stuff. They were in and out sooner than what was estimated.

They were great!

They were great. Those guys were efficient, they were nice and they got everything done without a scratch, they were great!

They were great.

They did end up coming later than originally discussed, which was a little annoying... however when they got there the time that they got there -- between then and the time they got it done they were great. The guys were respectful and quick. My only issue was the timeliness.

Not happy with them at all!

I was not happy with them at all. They damaged some furniture they didn't acknowledge it and said that it was already like that. I found a piece of the furniture that fell of on the floor in my new place, I can prove it's their fault. I've called and they still haven't offered any type of adjustment for the damaged furniture, so I'm not satisfied with them at all.

Pretty good, I was satisfied.

It was pretty good. I would tell [friends and family] that this was the best price and good service and that I was satisfied.

Everything about them was great!

They were excellent that's all I can tell ya! It was very smooth and they were excellent!

Pleasant and careful!

They were wonderful, absolutely wonderful! They were pleasant and careful.

Overall great service

They were very well-mannered, they completed the job. It did start a little late, but overall it was great service.

No major problems

I had no major problems with them, they were pretty punctual. I would recommend them.

The movers were rude and ...

I was supposed to have eight guys, they only sent seven. As tiring a day as moving is, there was a lot of standing around. A lot of inefficiency. The foreman, Michael, was overall kind to me but two of the men started badmouthing me to my face in front of the others and it created a very unprofessional, very uncomfortable scene. ...The following are comments that were said to me and about me within earshot ... "Where's her husband? Why isn't he here directing and sh*t." ...They didn't like the fact that I was making suggestions about my stuff. ...They told me basically to mind my own business. ...I complimented [a mover] on moving a really difficult, heavy piece of furniture. I casually used the term, "good boy." He mocked me to my face. ...As though it were some sort of slur and he carries on for the next five minutes about me calling him a good boy. ...And then at the end of the day as they were leaving they went to my husband and said, "Your wife says you have cash for tip." I never said that. ...Valerie and Ruby were very nice on the phone ... Steve, the guys that came out to quote the move was very professional.

Very bad move

SVJ showed up 2 hours late, with a truck that was half the size needed. The quote was for three, however they had an extra person, neither of them were particularly good at moving or packing the truck. They had to repack the truck twice. They missed a lot of my stuff which I had to pay to have moved by another company and they destroyed a $4000 TV and Valerie only wanted to reimburse me $60 for it. Not to mention, the owner was very nasty to me and insulting. I now have to take them to court to get my TV replaced. Horrible experience. I would stay away.

Courteous and transported everything ...

They were very courteous and they took care of the job in the time frame in which they were supposed to do it and they were quite fast. They took care of the materials and transported everything safely.

Very reasonable

It was good. They did a good job from the phone people to the actual movers.

They were efficient and professional.

They were efficient and very professional and they did an awesome job.

They were awesome!

They were very professional, they were very proficient and pleasant to deal with and affordable!

There was no damage, they came on time ...

It just went well, no complications, they handed everything very well, no damage to any of the furniture that was moved so I was very happy with it and how everything went. ...They were on time as they had predicted.

They were on time, courteous and ...

They were very punctual, very courteous, very careful and very accommodating. ...It was a very appropriate price.

Worst Experience Ever

Steve came out to our home to access what needed to be moved from Bala Cynwyd, PA to Frederica, DE. He assured us a competent crew would be sent with 10 men and 4 trucks. Included in that was to be a "furniture expert" who would carefully dismantle and reassemble furniture. Moving blankets would be used to protect the furniture, etc. Also advised they were fully insured. 11 men arrived with the one individual telling us we owed another $160 for the extra man. Then we were told we needed to purchase additional insurance. The crew sent was sub-par, at best. Some smelled of alcohol at 9:00am. There was a great deal of turmoil amongst the crew with them openly arguing frequently and often. One of the men actually shoved the only person who was working to the ground. The "furniture expert" was never sent and we had to dismantle the furniture ourselves with borrowed tools from the neighbor. No moving blankets were on the trucks. Walls were damaged and we had to repair them that evening, as settlement was the next day. When they arrived to the newly built house, they put a hole in the wall, destroyed a door, stained the carpeting and left cigarette butts in the driveway. Packages marked fragile were destroyed. All the while, multiple calls were placed to Steve and he still has not contacted us.

They did quick work.

They did OK work. They were quick. After moving we found some damages on the furniture. We have to repair it. But the damage is not that great so...its OK. Basically, they did quick work, estimates were accurate. They were good with everything else besides the damages.

Very satisfied!

They were really wonderful, we couldn't recommend them any higher! The personnel were very easy to work with, very cooperative hard-working. We had absolutely no problem working with them whatsoever. Very pleasant. They came early which worked for us, and they got it done quicker than I thought they would, it was just a great experience.

The movers were organized and very ...

It was fantastic. There were four men, they were very organized, very helpful and very very polite. I didn't have any issues, they helped me with a few things that I didn't even have listed just to help me out.