Texas Movers Now

DO NOT USE THIS COMPANY

JUST SO EVERYONE CAN SEE, WE WERE SUED BY TEXAS MOVERS NOW. MATT IS THE MOST UNPROFESSIONAL MANAGER I HAVE EVER COME ACROSS. This is hands down the worst moving company in the state of Texas. They arrived 10 hours late, our goods traveled to Midland back to Austin then back to Midland causing damage to the goods, and there were also goods left behind that were originally agreed upon. We called Matt many times over and over again and we still have not heard from him since the day that the estimate was given to us. We payed 75% of the total estimate because of losses of property, needing to drive back to San Antonio to get the rest of our goods, and our time we waited, and told the movers that if Matt wanted the remaining balance he could call me and we could talk about it. Still no call from Matt. WE WERE THEN SUED OVER THE ISSUE AT HAND WITHOUT TALKING TO THE MANAGEMENT TEAM AT TEXAS MOVERS NOW. The unprofessional-ism of this company has absolutely astounded me, if there is an issue at hand you do not simply sweep it under the rug and forget about it, YOU ANSWER THE PHONE WHEN THE CUSTOMER CALLS. Again, we still have not heard from management and are going to fight this in court. DO NOT USE THIS COMPANY. Read more

Awful!

*CROOKS DO NOT USE* I wish that I had read all of the reviews before booking this company. They loaded up all of my stuff Friday afternoon and were supposed to deliver it Saturday morning around 10. We did not hear from them by about noon so we started calling the manager Matt. Matt said he had no idea where the truck was or what was going on. He made no effort to help us. He eventually stopped answering and returning our phone calls after about an hour. The driver of the truck had given me his phone number so we could keep in contact. The phone number was out of service. Eventually Matt spoke with my fiancé Sunday morning had no answers for us he just said he was out of town and didn't know what was happening. Only when we told him we called the police he magically knew where my stuff was. A lot of my stuff was broken and beat up from them loading it. If I could give them a zero I would. All good reviews must be fake. DO NOT USE Read more

Employee arrested; family accrued ...

As I am limited in space here I am going to severely summarize my experience. We scheduled a move for the afternoon of July 27th. Come moving day I requested at approximately 10am that Matt give me 1 hour notice as to allow amply time to meet the movers at the pick up location; this was my last communication with him where he replied "yes". Come 4pm I was getting nervous and tried to contact him again to no avail. At 4:45 the movers contacted us apologizing repeatedly and we agreed to meet them at 5/5:30. A few moments before 7pm they finally showed up. Due to lack of communication not only were they not able to load everything, my storage unit was left open and I had to return at 6am to finish packing and lock up myself (it is an indoor facility and the doors lock at 9pm). At approximately 10:45 (1.5 hours after heading this way) I received an erratic phone call where I heard an officer and one of the movers involved in a stand off. Williamson County Sheriff's department later disclosed that he had outstanding warrants, was evading arrest, and was originally pulled over for driving a vehicle with NO working lights. He went to jail, but the very kind officer allowed us to pick up our stuff. We repaired the faulty lights (it was an electrical issue) and my husband tried to drive it to save it from impound. The truck, however, had no functioning dash/interior lights and would not accelerate over 40 mph. We hired another set of movers at literally midnight to save our stuff. We also drove the non-arrested employee back to his car (an hour in both directions). Between gas, movers (both for that night and few days later to get our stuff inside), damages, etc we are out of pocket almost $1500 fixing their mess. I was mistakenly willing to let it go as a lesson learned until I a couple days later Christopher Matthew Colbert (the owner) fraudulently charged my account $708.88 (that's $350 an hour for work that was not done, and THEFT). Through this entire process I tried contacting "Matt" and was ignored. Please, for the sake of your sanity avoid this person at all costs! Google his track record, it will speak to you more than this short review will ever be able to. Read more

Awesome experience!!!

The guys were on time. They work quickly and are friendly. We will definitely be using them again!! Read more

I think the experience was good.

I think the experience was good, They arrived on time and they helped me out with moving and packing. And it was delivered on the same day it was expected to. The only thing i would give a suggestion to, when I arrived in austin there were like three guys who came to help put the things inside and when I got to Dallas there was only the driver who was there to put stuff in the house so I had to help. It would have been nice if there had been more there to help him because the driver was so tired from driving for three or four hours. him tdriving all alone was not an acceptable thing it would have been nice if they had 3 more guys to help him out so it wasnt a single person doing this. Read more

Good job

I had a great experience moving. My movers arrived on time and were great. All of my furniture was wrapped. I couldn't get into my new place so they stored it for a few days. Thank God! Read more

They showed up seven and a half hours ...

They told me they would be there at a certain time at 11 o clock and they did not show up until 6:30 that evening which means they worked till 10:30 at night. They lost some of my tools. I wouldn't recommend them to anybody Read more