The Original 3 Men Movers & Storage

tree damage

On august 27th a 3 men movers truck hit part of a tree planted on the city of Houston property in front of my house in between the sidewalk and street. The hit the tree near the trunk and broke a large branch causing it to rest on some utility lines running across the street. The part of the tree was in danger of completely breaking and causing injury to a person or damage to vehicles. The company did not let me know of the incident at all and i was home all day. I noticed it later and called the company. The crew acknowledge that they had broken the tree but was told by the person who they were moving not to worry about it. I sent pictures to the company and got the tree trimmed the next day before it broke completely. I was then asked to send an invoice, which i did. I was then told the issue would be resolved by Tuesday Sept 7th. I did not hear back so I sent several email. I finally got a response on Thursday Sept 9th. I was told that my tree was too low and they were responsible, in spite of the fact that the limb was above the utility lines. If they are not willing to take responsibility for their actions and pay of a small tree trimming bill, i can only imagine how difficult it would be to get a claim settled for property damaged in a move.