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Tlc Moving

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1.0(2) Reviews
Accuracy of Estimate 1.0
Moving Services 1.0
Packing Services 1.0
Professionalism 1.0

0% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 1034774

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Tlc Moving Location

Address

Tlc Moving
601 Bus Loop 70 W Suite 152
ColumbiaMO 65203 USA


Contact Info

Phone: 573-442-6683
Fax: 573-443-2413



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Reviews

No Photo Brian
November 22, 2015

1.0

Actually had to throw them out of my ...

If given the choice between having them move me for free or doing it myself - I'd do it myself!! It was THAT bad! Took twice as long as quoted and they didn't even move everything. They did however break a few things. One guy wreaked of alcohol and blamed everything on the office staff. They even had my 13 year old daughter load/unload to try to stay on time. I guess because pissed off 13 year old girls are well known for being real workhorses?? After contacting the office manager, she told me we had WAY more stuff than we should have...not true and that she was shocked by the actions of her employees. She promised to get to the bottom of things and return my call the next day. Never heard from her again. I guess since my check cleared they really don't give a damn anymore! The number one rule of customer service is that a "Happy" customer will probably only tell 3-4 people about your service. An angry customer will tell at least 20. Here's hoping this reaches AT LEAST 20 people besides the hundreds that I already know in this town. Never again...not even if they offered to move me for FREE!

Origin : sierra vista
Destination : sierra vista

Quoted Price : $200.00
Actual Price : $400.00

No Photo Angela
June 9, 2014

1.0

Damaged most of my belongings and ...

The amount of damage this company did to my belongings and home was extensive. I decided to call them (there were even muddy foot prints on the bottom of my dining room table where they had turned it upside down and walked on it, breaking the leaf). I was told someone would call me. Called again, two days later and was lied to on the phone. She said they sent me an email asking for pictures. I never gave them an email. Again she said someone contact me. After several calls "manager" and one of the original movers came to the house to see the damage. The very first thing I showed them, the mover said they didn't do it. I told them, "Yes you did". He began yelling at me and calling me a liar. I told him to get. He slammed the door as hard as he could on the way out. The "manager" took pictures of the damage and even he argued with me. Saying they didn't do some of it. He finished and told me he would be back at 6pm when my boyfriend was home and tell us what was decided. He never called or showed. I called them again the next day. The woman on the phone said she would get with him and find out what was up. She actually called back, not the "manager" like I requested. She then asked me if they could pick up the furniture to have it repaired. At the same time the "manager" was calling my boyfriend and asking him if they really did the damage. WHAT? They can't believe me? Of course we decided we didn't want them to touch our stuff again and the "manager" told my bf that they would only color the damaged areas. I never received an apology for any of this. If you value your belongings, and don't want the extra stress added to your move, find someone that really cares! Not these people!

Origin : Columbia, MO
Destination : New Bloomfield, MO


DBA Name: Tlc Moving
Entity Type: Carrier
Operating Status: Active
Out of Service Date: None
DUNS Number: -
Power Units: 4
Drivers: 2
MCS-150 Form Date: 12/4/2007
MCS-150 Mileage (Year): 8,500 (2006)
Operation Classification: Auth. For Hire, Private(Property), Applying F
Carrier Operation: Intrastate Only (Non-Hm)
Cargo Carried: General Freight, Household Goods

Business Address:
601 Bus Loop 70 W Suite 152 Columbia, MO, 65203
Phone: 573-442-6683

Mailing Address:
601 Business Loop 70 W Suite 1 Columbia, MO, 65203

Last Updated Date: November 28, 2013

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 0 0 0 0
Out of Service 0 0 0 0
Out of Service % 0 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
- - - -

Unsafe Driving

MeasurePercentileThreshold
00%
65%

Vehicle Miles Traveled (VMT) : 0
VMT Year : -
VMT Source : -
Average Power Units (APU) x Utilization Factor (UF) : 4
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
0< 3 driver insp.65%

Relevant Inspections : 0
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 0
Total Hours-of-Service (HOS) Compliance Violations : 0

Driver Fitness

MeasurePercentileThreshold
0< 5 driver insp.80%

Relevant Inspections : 0
Total Inspections with Driver Fitness Violations : 0
Total Driver Fitness Violations : 0

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 0
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
0< 5 vehicle insp.80%

Relevant Inspections : 0
Total Inspections with Vehicle Maintenance Violations : 0
Total Vehicle Maintenance Violations : 0

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 4
Vehicle Miles Traveled (VMT) : 0
VMT Year :
VMT Source :
Average Power Units (APU) x Utilization Factor (UF) : 4
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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