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True Friends Moving Company

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4.4(22) Reviews
Accuracy of Estimate 4.5
Moving Services 4.4
Packing Services 4.5
Professionalism 4.4

91% Recommended based on user reviews

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Membership(s) & License Info.

Member of BBB: Yes
Year of Estd: 1/1/2012

Hours of Operation

8:00 AM - 7:00 PM Mon-Sat Sunday- Closed


Payment Options

All Major Cards Accepted


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True Friends Moving Company Location

Address

True Friends Moving Company
3606 Old Hickory Blvd
NashvilleTN 37138 USA


Contact Info

Toll Free: 615-MOVE-615
Phone: 615-484-5781



True Friends Moving Company: Gallery


Reviews

No Photo Brenna
September 8, 2020

5.0

Great lengths

Troy and his team went to great lengths to get the job done. If I move again, that will be my first call.

Origin : Johnson City, TN
Destination : Franklin, TN

No Photo Brian
April 9, 2020

5.0

We were pleased

Fast, friendly, efficient, skilled, knowledgeable, fair. We were pleased with their service and thankful they could accomplish moving everything we needed moved, including several difficult pieces from upstairs. Would use again, no question.

Origin : Nashville, TN
Destination : Gatlinburg, TN

No Photo Casey
March 25, 2020

5.0

Very personable

Both my movers were very personable and I enjoyed working with them. I thought they did a great job with my move

Origin : Memphis, TN
Destination : Ashland City, TN

No Photo Mark
March 20, 2020

5.0

Very professional

Guys were great. Very professional. I would like the same 2 guys to move my furniture back in the house when remodel is complete.

Origin : Nashville, TN
Destination : Readyville, TN

No Photo Monique
March 13, 2020

5.0

Professional

Excellent, above and beyond... very polite and accommodating. And professional. Should be more like them.. 10 stars ?? Thankyou

Origin : Nashville, TN
Destination : Memphis, TN

No Photo Julie
March 3, 2020

5.0

They moved our household contents with ...

I have already recommended True Friends to several people. Most of us have had disappointing experiences with moving companies and do not have much faith in them. Your company provided us with a team of the hardest working, efficient and most competent people we could have hoped for. They moved our household contents with care, but were also time sensitive as well. I will continue to recommend your company with faith that other people will have a similar experience. Thanks to you all!

Origin : Nashville, TN
Destination : Columbia, TN

No Photo Bob
February 26, 2020

5.0

Thanks again

The move was great the two men were fantastic did everything that was needed and extremely fast will use again if I ever move thanks again

Origin : Nashville, Tennessee
Destination : Louisville, Kentucky

No Photo Kevin
February 18, 2020

5.0

Efficient and safe

Nick and Kerry were awesome. Quick, efficient and safe. One of my best moving experiences. Thanks guys

Origin : Nashville, Tennessee
Destination : Frankport, Kentucky

No Photo Brandon
January 24, 2020

5.0

Awesome

Nate and Michael were really awesome they worked their butt off did not stop and take a break thanks guys for all your hard work

Origin : Nashville, Tennessee
Destination : Memphis, Tennessee

No Photo Sandi
January 17, 2020

5.0

Well Done

I just want to thank you and the company for excellent service this past Saturday for my move from Goodlettsville to Gallatin. Everything was so well done, from arrival to completion, and I felt Carl and Shaquille went the extra mile in service! They were both professional, yet so easy to work with, friendly and courteous. I have and will continue to recommend True Friends Moving in the future

Origin : Goodlettsville
Destination : Gallatin

No Photo Derrick
October 30, 2019

1.0

WARNING DO NOT RECOMMEND

If you're looking to move and want some help True Friends Moving company IS NOT the place to go! Definitely not a true friend! The truck was not loaded properly, literally thrown into the truck. To the point they had to send a second truck and I had to rent a 26ft uhaul, so 3x 26ft trucks. Broke just about whatever they touched. Freezer broke, smart TVs broke, fridge broke, washer and dryer broke, all beds...broke! I could keep going, but you get the idea. Not to mention they intentionally destroyed my boys bed IN FRONT OF THEM while laughing and saying "this is the most fun I've had all day... learned this move in karate and proceeds to karate kick the bed apart. Twirled bb guns on their finger like they were in the wild west, drops it, then THROWS it while walking away over his shoulder into the truck! All while my son was present. I could keep going on all the things they did wrong just in the move, but we hope the company would at least fix it... right? Nope, the owner Chris knowles is rude and could give 2 craps about his customers. (Example so you see what I mean) i.e. me: sir my dryer was dropped out the back of the truck yes it does still turn on but my vent is crushed in, the knob has fallen off, it's scratched to crap...I want it fixed that's not how you found it! (Mind you we paid and opted for the EXTRA insurance bc our luck sucks so we'd be covered) CHRIS: you're talking like everything is just destroyed, I mean if you scratched your car door you wouldn't throw it away would you? ???? me: uh well no Chris i wouldn't but when a tech says something can't be fixed, you will have to replace it, that doesn't mean that item just go away. It still needs dealt with! THEIR solution they can send a cleanup crew for free (only an hour though??) when I say cleanup crew they want to come and grab everything that's messed up and throw it away for me... not fix them! The insurance is a joke, they say they usually don't have to file people let it go bc they discount their move ?? they have yet to give me the insurance name or number bc they don't want to file and asked me to claim HOMEOWNERS INSURANCE! The cherry on top is the main mover that did the damage was in charge for that move and after talking a while finding out that im a disabled vet, shook my hand thanked me for my service and then turned my family's life upside down. This company took what should have been a wonderful moment for our family and soured it. It's so much more than insulting that this has happened but then they act as if they are going above and beyond because they discounted us not refunded but discounted us money. They have set our family back years once we finally get sorted and settled. The smoot of things we are going to have to replace is daunting. But hey they did ask if 500 dollars would make this go away, then their max offer was 1k. Their own employees were talking amongst themselves about how bad it was and it was gonna suck because over 10k in damages and i

Origin : Portland Tn
Destination : Readyville Tn

Quoted Price : $1,200.00
Actual Price : $3,000.00

No Photo Kyle
July 25, 2019

5.0

Awesome

Justin and Anthony were awesome!!!!!

Origin : Nashville, Tennessee
Destination : Nashville, Tennessee

No Photo Julie
July 19, 2019

5.0

Recommend

There was a little snafu on timing the morning of the move. But Luis and Justin were amazing and did a super fantastic job! Would definitely recommend and use in the future!

Origin : Nashville, Tennessee
Destination : Nashville, Tennessee

No Photo Sammy
July 8, 2019

5.0

Great

Justin and Luis were great.

Origin : Nashville, Tennessee
Destination : Nashville, Tennessee

No Photo Gregory
July 2, 2019

3.0

Brandon and Nick were great

I can not recommend these people enough. Brandon and Nick were great and gave a new meaning to the words "hard work". Polite, thoughtful, easy to talk to, and were able to ease the stress of moving as well as juggled the stress of a mother helping her baby move. I believe it took just a little under 2 hours and moving has never been this easy. I can't thank them enough for their work and upbeat attitude after having moved other houses early in the day. Sorry for the pun but the only way I feel I can end this is the same way Brandon and Nick started the move with me, "your true friends are here". Take care and wish you all well.

Origin : Nashville, Tennessee
Destination : Nashville, Tennessee

No Photo Frank
October 27, 2017

5.0

I was very satisfied

They were polite, professional, efficient, very courteous and took care of all my items. I was very satisfied. None of my stuff was damaged, they were a little bit under some of the other companies and worth every penny; I've already recommended them to some friends.

Origin : Woodbine, TN
Destination : Woodbine, TN

No Photo Yahudi
December 20, 2016

2.0

missing property and damage to ...

we hired true friends to move us about 5 miles away during the move the truck would disappear from 20 to 30 minutes, when they finally got to the new location and unloaded some items were damaged and later I found things were missing and a police report was filled but without proof of which employ took the items nothing ever got recovered, I would never recommend this company to anyone.

Origin : gallatin,tn
Destination : hendersonville ,tn

No Photo Stormy
October 27, 2016

1.5

They were very late. Some of my ...

My move time was between 12 and 1 o'clock. They were supposed to show up. They showed up at almost 5 p.m. with two fellows. So, needless to say, I was moving into a house that was being renovated and it was limited electricity. By the time they got here and started to unload with the travel time, it was dark. It was very late. These guys were working since 6 or 7 o'clock in the morning. They were younger fellows and they were just worn out. So, instead of assembling everything they dissembled, by 9 o'clock, I told them to just set things down outside, set them down wherever. There was limited light. When the company called afterward, I explained that their excuse was that they booked a job beforehand that was a third story apartment across Middle, TN... There was a time issue with the move prior to mine. Therefore, they were extremely late. I explained to them that was something that was not the gentlemen's fault but more so their fault for not having the information from booking the previous move. I shouldn't suffer. There was quite a bit of damage to the furniture. When I talked to them, I wasn't dissatisfied with the two young gentlemen that moved me but the overall situation. When they called afterward, I let them know and they told me that they would call me back. I never received a call back. A week later, I received an email much like this one. I responded by saying, you make $100 an hour, for moving and your time. You wasted 4 or 5 hours of my time.

Origin : Dickson, TN
Destination : Columbia, TN

No Photo Christi
October 25, 2016

5.0

They were great.

They were promptly there on time, they were fast and convenient. They didn't break anything.

Origin : Mount Juliet, TN
Destination : Mount Juliet, TN

No Photo Tiffany
July 6, 2016

5.0

They were great, on time and very fast.

It was great. They were on time and very fast. They were the cheapest. They were great.

Origin : Goodlettsville, TN
Destination : Hendersonville, TN

No Photo Francis
April 6, 2016

5.0

Diligent people

I can’t describe the feeling when the last company you call would actually show up on the moving day. Everyone we have worked with were great guys and helpful. I got a great move, especially since they made sure things would go well for me.

Origin : Nashville, TN
Destination : Nashville, TN

Quoted Price : $300.00
Actual Price : $250.00

No Photo Tara
November 18, 2015

5.0

Awesome Local Company - True Friends ...

We used True Friends this past weekend to move from 3 storage units to our new house. They were phenomenal!! My only regret is because they were done so quickly, I didn't get the chance to meet Ben

Origin : Brentwood, TN
Destination : Franklin, TN

Quoted Price : $1,150.00
Actual Price : $980.00


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