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Uber Movers, Jersey City NJ 07304 - USDOT 2364903

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Uber Movers 
43% Recommended
3,308 Views 

Here you'll find all the moving reviews, ratings, complaints, and customer testimonials you'll ever need for Uber Movers. If you have used this moving company in the past and you wish to share your moving experience, Write a review on Uber Movers

Overall Reviews Rating  
 
2.7/5
based on 14 Review(s)

 Accuracy of Estimate
 2.9
 Moving Services
 2.4
 Packing Services
 2.9
 Professionalism
 2.6

Membership(s) & License Info.
License Info.:US DOT # 2364903
ICC MC # 810742
Insurance:On file: $750,000
Required: $750,000
Address
Uber Movers
42 Halladay Street
Jersey City, NJ 07304
USA
 Contact Info.
Toll Free: 866-386-8237
Phone: 201-942-1010
Fax: 866-386-8237
Url: http://uber-movers.com

Hours of Operation
N/A
Payment Options
N/A

 Verified Mover


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Just like a shell game...
Once you sign a contract, your continually bounced from "facilitator', to manager , to customer service to warehouse manager, to one unprofessional clown to another. And the one that was to be with you 'every step of the way' is only with you till the money is paid. The last payment is to the driver who barely spoke English and knew not one name of anyone in the co. Our stuff arrived a month after it was supposed to full of mold and boxes torn open. No one knew anything and was d sorry , but could not do anything.

Tom
Reviewed on: 7/28/2015

Complaint
 1.8/5
  • Origin : Fla
    Destination : Penna.
  • Quoted Price : $7,885.00
    Actual Price : $9,000.00

Run, don't walk
If you hear the name Uber Movers, run, don't walk away. They moved us the first of October and they were without a doubt the worse company I have ever dealt with. They demolished our bedroom dresser by cramming a drawer in where it did not belong and completely destroyed the drawer, besides putting a BIG dent in the dresser. The drawers of the night stands were also damaged. At one time they had our TV upside down! When questioned about anything, their answer was "we know." They scratched every piece of furniture that we had. We have an antique buffet that they were moving into the house and one of the doors flew open and banged the side. I asked them to please be careful with that because it was an antique and had a lot of sentimental value to us. Before they got it in place, they had banged the other door. They had a complete disrespect for any property what so ever. I wrote an earlier review, but I noticed that it is no longer in place. This makes me wonder if they pick and choose which reviews they leave up for people to read. In the original review that I had written I mentioned that it appeared that the good reviews seem to be written by the same person. I would definitely not put this past this corrupt company. If possible I would give them a -5 review, or lower. If you choose to use this company, then you will only have yourself to blame when they destroy everything, and if you write a negative review, do not look for it to remain on the website very long!

Steven
Reviewed on: 12/4/2013

Complaint
 1.5/5
  • Origin : Harrisburg, IL
    Destination : Cumberland, KY
  • Quoted Price : $3,400.00
    Actual Price : $3,400.00

Worst Moving Company Ever!
This company lies directly to you. Their emails are lies and it is not above them to put fake reviews on this site. I was a real customer and if you look at the grammar of all the reviews below that say positive things you can they all have the same bad diction and syntax. I promise you these positive reviews are fake as the four people I know used them all had serious problems. First of all, no matter what they say they are a broker. They will not guarantee any price. They make you write checks to other companies. They show up late. They brake your stuff if you are lucky enough to get it at all. Do not use this company as I 100% guarantee you will regret it.

Will
Reviewed on: 12/3/2013

Complaint
 1.0/5
  • Origin : Arlington, VA
    Destination : Austin, TX
  • Quoted Price : $1,200.00
    Actual Price : $1,900.00

STAY AWAY FROM THIS RIP-OFF
I would give them 0 stars if it was possible. Run away from this place. They will double the cost and hold your things hostage. They will store your things in a warehouse, move them more than once and things will get lost and damaged. They bring nothing with them to protect the floors or carpeting. They are the WORST!! And the insurance is a joke. You have to provide all kinds of estimates jut to get pennies on the pound for damages. I had broken drawers, cracked chairs, and scratched surfaces of many of my furniture pieces. I did the repairs myself and they wouldn't pay me for the damages. STAY AWAY from Uber Movers!!!! BElieve all the negative reviews. They are true. They say you'll be treated well and they do EVERYTHING they say that won't happen to you. I'm still missing boxes but I can't prove it because if you don't check every carton against the original pickup you are screwed!!

Michelle
Reviewed on: 11/15/2013

Complaint
 1.5/5
  • Origin : Milwaukee, WI
    Destination : Ashburn, VA
  • Quoted Price : $1,400.00
    Actual Price : $3,900.00

Horrible
NOTHING BUT LIES! We hired Uber Movers to move us from Philadelphia, PA to Celebration, FL. They arrived on time on 8/29/13. Our quote was WAY off. We did try to update it over the phone, but they kept telling us to call customer service, which is who we were calling. The driver told us and wrote on our contract that our stuff would be available for delivery within 2-12 days, but they were on their way to GA that night. On 9/7/13 we were told after numerous calls to them, that they would load our stuff on the truck that day and it would be to us in 3 days. On 9/10 our stuff never showed up we called them again. After calling them again they said our stuff would be here on 9/13 or 9/14 and the driver would call us the day before. He never showed up or even called. We were told on 9/14 our stuff was in NC and would be here on 9/16. It didn't show up again. We called for days no one called us back. We filed a complaint with the BBB and finally got a call back. We were told that our complaint was premature since they have 30 days to deliver our stuff. We were then told it would be here on 9/25 and the driver would call us 24hrs ahead of time. It is now 7:47pm on 9/25/13 and we still don't have our stuff after 4 promised delivery dates and to top it off they are charging us an extra 10% on top of everything stating fuel costs. I have two toddlers sleeping on the floor with us. We have nothing except what we could fit in the two cars we drove down here.

Debi
Reviewed on: 9/25/2013

Complaint
 2.2/5
  • Origin : Philadelphia, PA
    Destination : Celebration, FL
  • Quoted Price : $2,500.00
    Actual Price : $3,800.00

Do not use this company
Do not use this company. They will lie and tell you exactly what you want to hear to make the sale, but then you are sitting around waiting for your stuff, with no idea as to when it is going to arrive. And they will tell you repeatedly that it is coming, just to get you off the phone, but you wait around all day with no contact, and they don't come. My movers did eventually bring my stuff, but after days of waiting. And a lot of my boxes were destroyed. Shattered. And it looks like a rat chewed through one of them. And they stole a watch. DO NOT USE THIS COMPANY. Moving is stressful, don't make it worse by going with them.

Leigh
Reviewed on: 9/5/2013

Complaint
 1.5/5
  • Origin : Philadelphia, PA
    Destination : New Hampshire
  • Quoted Price : $1,800.00
    Actual Price : $2,400.00

DO NOT USE THIS COMPANY - REVIEWS ...
"The other reviews were posted by this company not real customers. I'm posting my review on every site I can so hopefully the next person doesn't make the same mistake I did and use this company. After seeing a bunch of great reviews I decided to book with this company. The week of the move they sent us an email at closing the day before pick up changing their pick up date. This was after we called multiple times to confirm a July 3rd pick up. They wanted to change it the July 5th. Since we had non refundable travel arrangements this was unacceptable and after a night of anxiety and a morning of calling until we finally got someone to pick up we forced them to honor our 2 month long reservation. The movers said they would arrive between 3-5pm but they didn't show up till 11pm at night. During pick up the doubled our estimate. They do this by saying a bed is one item on the estimate then when they picked up it is 10 - bed, box spring, bed rails, head board, foot board, screws, etc. It was almost midnight and they had all our stuff already in their truck. We had no option but to pay up. We were told delivery would be 3-10 days but a max of 15. 25 days later and over 100 calls and emails our stuff showed up. During this time we did more research on the company and every other site has awful reviews. They are the worst mover company I have every dealt with. Manisha and Paula specifically are AWFUL at their jobs. Paula, the manager, told me in an email at one point everyone's stuff shows up damaged. We were not expecting much and upon delivery every box was damaged. I should also add the driver called me 4 hours before delivery. We were promised 24 hour notice. A few items were damaged but the biggest item was our brand new entertainment center (purchased June 2012). We will be filing a claim. It arrived destroyed. The tops were ripped off each piece and the sides on two of the three pieces were no longer attached. I wish I could upload pictures. Please be warned if you use this company they will treat you the same way they treated us.

Brynn
Reviewed on: 7/27/2013

Complaint
 1.0/5
  • Origin : West Chester, PA
    Destination : Houston, Texas
  • Quoted Price : $1,300.00
    Actual Price : $2,900.00

WHAT A NIGHTMARE!!
Where do I even begin. My move has been a nightmare for the past 3 WEEKS. First, they quoted us $4400, we ended up being forced to pay $7000 in Cash to move from CT to FL. So they picked up our stuff on one truck on the 25th of June. then they made us hurry and change our plans to accommodate their schedule to drop it off in florida on the 29th. We headed down to florida expecting our stuff and they called and it wouldn't be till the following week, after we payed to rent the house we were moving into early!! Then we waited til the following week, called them they said it would be the NEXT week!! so, after writing a bad review we got a call from someone saying our stuff would be there at the end of last week. So, they came Sunday....with HALF of our belongings. About 75% of our items were damaged, had been opened and gone through, mattresses were filthy (they had my California king mattress strapped to the back of the truck--ON THE OUTSIDE OF THE TRUCK....HELLO PEOPLE EVER HEARD OF RAIN???? So now my bed smells like mildew. And Im not even done. Half of my items are still somewhere in New Jersey being transferred from truck to truck. My son has a brain injury and his medical records and school records are with that stuff..and they say we have to wait on their next truck to florida. MY ASS!!! This is unbelievable, they say legally on their side it can take up to 12 business days from the time of pick up. Well tomorrow is the 12th day and they better hope my stuff is here in one piece or they can expect a nice large lawsuit. OH, and during the whole process of this NO ONE AT UBER MOVERS WOULD SPEAK to us except the secretary. That poor secretary to have to work for such non-responsible ignorant people who have no idea how to run a business!!!!

Ivey
Reviewed on: 7/10/2013

Complaint
 1.0/5
  • Origin : CT
    Destination : FL
  • Quoted Price : $4,400.00
    Actual Price : $7,000.00

scam
Do not use them. Told me packing was free, they charged me for tape at 4.00 roll used 80 rolls. told me to load drawers with clothes which I did. Movers got there I had to unload everything and go buy boxes and use 25 xl boxes and then they charged me for the space. Randy and coby are complete liars. I was told they would be intouch with me at all times. Lets just say RANDY is disappeared from the earth and hasn't called back in 2 weeks and the dispatcher(COBY) said he would call back in a few 1 week later he's still out of the office. (shocker). They asked me to be there on an earlier date which I agreed so I had to pay a mortgage on the house earlier to get the people out and soon as they left they called and said it would be the following week and today we got a call now saying it would be the following week. We have 3 kids and it is lovely living in a hotel for 2 1/2 weeks with only a bag of clothes. They said they will not reimburse use for anything. I BEG YOU NOT TO EVEN THINK OF USING THERE COMPANY!! Also the price increased by almost 3000 dollars

Bill
Reviewed on: 7/1/2013

Compliment
 1.5/5
  • Origin : ny
    Destination : fl
  • Quoted Price : $4,400.00
    Actual Price : $7,000.00

I hired Uber Movers for 2nd time
I have moved several times over last few years. So I have both good and bad experiences. When I see several complaints against a mover then I investigate and find out best one for my instant moving. After using Uber Movers I don't feel any necessary to search for other movers. I had great experience with them when they moved my house hold first time in 2011. This is 2nd time I used them for my shifting from Rochester, NY to Richmond, VA. They were careful with all of my belongings as they were in 1st moving. They delivered on time and my things always arrived without a scratch. I have recommended them to all of my friends and colleagues.

Nicholas
Reviewed on: 6/9/2013

Compliment
 5.0/5
  • Origin : Rochester, NY
    Destination : Richmond, VA
  • Quoted Price : $2,350.00
    Actual Price : $2,350.00

Thanks guys!
I moved from Allentown, PA to Birmingham, AL at the start of the month using Uber Movers. My cousin referred Uber Movers to me because he also used them about 4 months ago and they did well. I called Uber Movers, and spoke with Randy. He was so helpful! Even thought my move was last minute, I feel that everyone at Uber Movers pulled together to find a way to move me within my time limit. Randy came out to our home and gave me a quote on the move, including drive time and estimated hours and his estimate was spot on. After delivering they unloaded everything rapidly and set up my heavy furniture perfectly. No hassles, no price changes, just an overall pleasant experience. I will be using them again. Thanks guys!

David
Reviewed on: 6/6/2013

Compliment
 5.0/5
  • Origin : Allentown, PA
    Destination : irmingham, AL
  • Quoted Price : $2,520.00
    Actual Price : $2,520.00

None of our things got wet or scraped ...
Thanks Bill. You managed everything perfectly. I want to let you know that my move from Austin, TX to Rochester, NY has gone well. The crew showed up on time and really did a super job wrapping up everything. They did not take but one break to eat lunch, which amazed me very much. They were professional and very understanding. They went over and above to verify everything got installed and wrapped perfectly. The rain gave us stress and I thought that we might not be able to get finished but they were very sensible with their time. None of my things got wet or scraped at all. When they showed up in Rochester at my new home they unloaded and took time to make sure the right boxes were in the right rooms. They asked over before settling furniture and were courteous and calm with me. I am still unpacking boxes. I would give these crew 5 stars and they were fantastic as well as useful. I am happy to recommend your service to my friends and family if they have the need for a moving service.

Heurtevant
Reviewed on: 5/17/2013

Compliment
 5.0/5
  • Origin : Austin, TX
    Destination : Rochester, NY
  • Quoted Price : $3,100.00
    Actual Price : $3,100.00

High class and smooth move
It was smooth move from Orlando and the foreman was quite professional and extremely courteous. He worked hard. His crews packed everything the same day and then installed all this on the truck. They covered few things in blankets to ensure safe shipping. All of our properties ended up in exactly the shape that it was picked up in and were delivered in only 5 days, just how could it get better?

Colin
Reviewed on: 5/6/2013

Compliment
 5.0/5
  • Origin : Orlando, FL
    Destination : Columbia, SC
  • Quoted Price : $2,400.00
    Actual Price : $2,400.00

Outstanding Service
I am so glad to had Uber Movers for our move. My moving planner who I spoke to on the cell phone was very friendly with me and told me in depth how the estimate worked. The team arrived in time and pick up all furniture without any damage. Uber Movers was always in contact with me from beginning to end to give me messages about the move and where my things were. When the movers shipped they set almost everything up for me once again and really did an outstanding job.

Joseph
Reviewed on: 5/3/2013

Compliment
 5.0/5
  • Origin : Pennsylvania
    Destination : South Carolina
  • Quoted Price : $2,800.00
    Actual Price : $2,800.00

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