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United American Moving

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4.3(13) Reviews
Accuracy of Estimate 4.2
Moving Services 4.2
Packing Services 4.4
Professionalism 4.2

100% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 3273640
ICC MC # 1033878
Insurance: On file: $750,000
Required: $750,000

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United American Moving Location

Address

United American Moving
2700 W Atlantic Blvd suite 208
Pompano BeachFL 33069 USA


Contact Info

Toll Free: 888-918-0355
Phone: 888-918-0355
Fax: 954-716-7900



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Reviews

No Photo Susan
October 9, 2019

1.5

DO NOT USE!!! These are Brokers not ...

TERRIBLE!! DO NOT USE!! I needed to move 8 items from my dads house in West Virginia to my home in NJ. The items had to be moved in a very small window because we had to drive to WV (7 hours) on Saturday night 10/5 and then turn around and come right back Monday morning 10/7. I was on google to rent a U Haul when I saw the moving company ad and thought wow that would be so much easier. I entered my info to request a quote and before I got off the website my phone started ringing. I didn't answer the first two times but they kept hitting redial so I answered. I explained my situation to Eric and he said "no problem, we can help you". Granted they were odd items but when I requested the quote I told them they were commercial, i.e. two ATV's, a riding lawn mower, a planer, a hutch, a dresser, a chest freezer and a wooden chest. I estimated the sizes because I was in NJ. The items were in WV. The quote was $2600 for 8 items. That was more than I was willing to pay so I was going to go with the U Haul. Before I could get downstairs to tell my husband, they called back and said that they had a cancellation in that area and would rather have my business than a partially empty truck. The quote was 1880. I figured OK and signed the contract on 10-1-19 and paid 635 down payment. WHAT A MISTAKE. On 10/4/19 I received a call from Jordan who said that the items were miscalculated and because they were "bulky" they had to charge more. He gave me an estimate of 2342. I said I could not afford that and said I wanted to cancel. He said because I booked within 7 days of the move I would forfeit my deposit. So, I said fine but I was not paying more than 1880 so he said that they would put as much as they could in the 430 cubic feet on my estimate. On Friday evening and Saturday, I was contacted numerous times to see if they could do the pickup. I explained numerous times that I was in NJ and would not be in WV until 11 am Sunday. Soooo Sunday comes, it is pouring rain, the moving truck arrives and when he opens the back, there is "MAYBE" 6 feet of space on the back of the truck. I said my stuff is not going to fit in there. I showed him what needed to be moved and he just kept shaking his head. He said that my items list said 2 motorcycles, not ATV's (which I reiterated several times to everyone I talked to) and the other items were too big. I said forget it. If I have to rent a truck I might as well do it myself. He said he would take 3 of the items for $2300. I said no. I tried calling United American and go voicemail 3x. The driver got in his truck and then started honking the horn for me to come over (still pouring rain) rolls down his window and said he would take the 3 items for $2200. I said no. He said if you rent a U Haul you will have to pay a lot more than having them do it and I would have to load it myself and stop and pay at weigh stations. (I found out at U Haul that is not true). Finally, he hits the gas a fli

Origin : West Virginia
Destination : New Jersey

Quoted Price : $1,880.00
Actual Price : $2,300.00

No Photo Erica
September 26, 2019

1.0

Do not use

This company completely bait and switched me. It started with Grant telling me that he could move my 1 bedroom apartment for under $2000 (actually $1700 quote). After already giving a $650 deposit,Jordan was the first to bate and switch by telling me that the measurements of my storage unit was off (only by telephone,sight unseen) and my quote doubled to $3300 and he asked for an additional $750 deposit. He assured me that I would only pay for the cubic feet used though,so I went with that. Throughout these conversations with both Grant and Jordan,myself and my family consistently asked the following: "are the people picking up the ones who will be doing the driving and drop off" "will it be taken with other peoples shipments" and "will it be arriving the weekend following pickup as anticipated." Both Grant and Jordan assured me that the people picking up would be the ones doing the driving and drop off,my shipment would not be with others,and it would be arriving the Friday,Saturday,or Sunday requested. Well moving day comes along and they don't show up on the designated day,but rather call late in the day to say the backup date (the next day) would be pick up. Back up day comes and they are late again. When they finally show up it is a couple of middle men with a budget rental truck. They inform us of an extra charge because of walking an additional 75 ft (which was expected),but they also informed us that my shipment was going to a warehouse,would held there,then shipped with other items,and that it would take 14-21 business days (none of which was laid out in my contract). Because I needed my belongings to arrive by that designated weekend,we sent the movers away and are currently uhauling my belongings myself. In addition,I spoke with the supervisor Jaime after numerous unpleasant conversations with customer service. Although Jaime was kind,she would not refund my deposit. I am not an unreasonable person and asked for a partial refund,maybe of just the second deposit,due to the gross lack of communication and inaccuracy of the contract. Still,they would not refund my deposit. Now I am in the process of deciding on next steps to recover full are partial funds. DO NOT USE!!!

Origin : Pasadena, CA
Destination : Auror, CO

Quoted Price : $1,700.00
Actual Price : $3,300.00

No Photo John
September 24, 2019

5.0

efficient and professional

This company are so efficient and professional. The movers were very careful, friendly and fast. They made my moving process to ny super smoothly. I cannot recommend them enough. Definitely worth every penny. Will hire them for my next move.

Origin : Tampa, FL
Destination : New York, NY


Actual Price : $3,700.00

No Photo George
September 16, 2019

4.0

Good move.

The move went well. There were no issues with additional costs or other issues. %0d%0a%0d%0aThe moving team was on time.

Origin : Fort Meyers
Destination : Jacksonville

Quoted Price : $2,200.00
Actual Price : $2,200.00

No Photo Stephen
September 15, 2019

5.0

No issues.

My move for work from Manhattan to Florida went smoothly. United American did a great job for me. They were always on time. There were no cost over-runs. I recommend their services.

Origin : New York City
Destination : Fort Lauderdale

Quoted Price : $6,700.00
Actual Price : $6,700.00

No Photo Sven
September 14, 2019

5.0

Move went well

Great moving team with a lot of experience. They did a great job for me and my family. The price was good and there were no delays or issues.

Origin : Boca Raton
Destination : Atlanta

Quoted Price : $7,700.00
Actual Price : $7,700.00

No Photo Andrew
September 14, 2019

4.0

Good move

The move went well Andre I was happy with the customer service%0d%0a

Origin : Boca Raton
Destination : Saint Petersburg

Quoted Price : $3,300.00
Actual Price : $3,300.00

No Photo Pearce
September 14, 2019

5.0

Great movers.

Not a far move but great job and great pricing.

Origin : Jacksonville
Destination : Daytona

Quoted Price : $2,100.00
Actual Price : $2,100.00

No Photo Jessica
September 13, 2019

5.0

Great team of movers.

United American Movers did a great job for me during my move last week. There was no loss or damage to my things and all went smoothly. Recommend.

Origin : Manhattan
Destination : Boca Raton

Quoted Price : $6,700.00
Actual Price : $6,700.00

No Photo Sarah
September 12, 2019

5.0

Good moving experience.

My recent move from New Jersey to Philadelphia went very well. The cost was fair and the moving team%0d%0awas professional and on time.

Origin : Cherry Hill .
Destination : Philadelphia

Quoted Price : $2,600.00
Actual Price : $2,600.00

No Photo Robert
September 12, 2019

5.0

Flawless Move.

Great experience from the minute I contacted United American. %0d%0a%0d%0aThey sent a very friendly team of movers. I highly recommend their services.

Origin : Miami
Destination : New York City

Quoted Price : $5,500.00
Actual Price : $5,500.00

No Photo Samantha
September 11, 2019

5.0

Flawless Move.

United American Movers recently moved me and my family to Orlando as I accepted a new job. %0d%0a%0d%0aThey packed our things carefully and there was no loss or damage. %0d%0a%0d%0aTheir pricing was fair compared to their competitors. %0d%0a%0d%0aRecommend.

Origin : Fort Lauderdale
Destination : Orlando

Quoted Price : $6,663.00
Actual Price : $6,663.00

No Photo Janet
September 11, 2019

5.0

Great Move

My recent move from Miami to Los Angeles went smoothly. There were no cost over runs or damage to my things. The moving team was highly professional and were always on time. Highly recommend.

Origin : Miami
Destination : Los Angeles

Quoted Price : $6,600.00
Actual Price : $6,600.00


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