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United Transportation Moving & Storage

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3.6(24) Reviews
Accuracy of Estimate 3.3
Moving Services 3.7
Packing Services 3.6
Professionalism 3.6

92% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 1978660
ICC MC # 699570
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 1/1/1983

If this is your business / listing, Click here to update your info.

United Transportation Moving & Storage Location


United Transportation Moving & Storage
6200 DE Soto Ave,
Woodland HillsCA 91367 USA

Contact Info

Toll Free: 888-668-3220
Phone: 818-883-4107
Fax: 818-883-4106

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No Photo Monica
September 2, 2022



AVOID THID COMPANY!!!! I had a very horrible experience with United. I spoke to Sierra to set up the move. She stated all movers/drivers were employees of United. She stated the company did not outsource for work. This was inaccurate. One of the movers who was apart of my delivery told me was hired through Craigslist. There was an ad posted for my move the day before. The driver at the day of pick up requested I pay in cash. He said he needed to "take care of" the movers that were with him- two of them being hired from Craigslist. I felt extremely uncomfortable and called Ben. He was very rude and told me to get a money order. He then hung up on me. Several boxes and items were missing. One being my jewelry box,that contained my deceased partner's ashes inside a mustang charm on a necklace. Items were damaged- tvs,my son's desk. Truly horrible. I will never get these items back. Customer service was THE WORST! Ben,dispatch,hung up on me several times through communication. My items arrived from CA to IN after a month. The day after my items were picked up,Ben called stating my items could be delivered within a week. I called my leasing agent requesting a early move in. Unfortunately,I couldn't move in due to renovations. When I communicated this to Ben,his response was "Why didn't you try harder"? He then told me he didn't know when another truck would be coming to Indiana. This was the start of the waiting game for my things. Paid an additional 600 plus dollars on the day of the move due to a fuel surcharge not being added to my initial quote. Paid an additional 400 dollars on my delivery date due to an United employees Google maps search. She stated the semi truck couldn't fit in my complex. Even though my new leasing agent confirmed BEFORE the move it could and buses and other large vehicles do often. It took a month for my items to be delivered. No follow up,check ins,or updates. I feel so taken advantage of. It really is crazy you pay a couple thousands of dollars and there's no care of your items,time,no customer service. This company literally had my life and had no regard. It's the highest level of disrespect. No one has returned my emails or calls for claim. There's too much to put in a review. AVOID THIS COMPANY AT ALL COSTS!!!Okay

Origin : CA
Destination : IN

Quoted Price : $4,400.00
Actual Price : $5,500.00

No Photo Mark
August 24, 2021


Stay away from these crooks

Took longer than promised. Charged twice to get them to release my items at delivery. Lost and damaged items. Their insurance claim was approved and they will never pay. I filed with the BBB and they lied to get the case closed. Need I say more?

Origin : Sunnyvale, CA
Destination : Aurora, CO

No Photo Ben
January 29, 2021



I dont write reviews, but this one was needed. I would give zero stars if possible. To start, we were quoted 4000 and once the items were loaded we were told 8000. If we said no and unload we would have lost our 2000 dollar deposit.The entire experience with this company has been terrible. Our first date of delivery was December 30th. In the contract they say they can deliver within 21 days of that date for any reason. We lived in an empty house for 18 days till Jan 17th. Communication with office workers was terrible. Asking them questions was terrible, and trying to figure out where our stuff was located or could be delivered seemed like we were bothering them. When we finally got a delivery date and time we were warned by the company to take a picture of the check and send it to the office, and if the driver tried to up charge us or ask for cash call the office. I said "It sounds like youre worried about this guy stealing your money" Silence on the other end. The driver called my wife the day of delivery and said that he wasnt going to come that day and would be there the next day, my wife tried to get him to come that day and explained we had been sleeping on air matresses for a month his reply? "One more night wont kill you". That same night the office called to ask how the delivery went. They had no idea the driver didnt complete it. The communication is so poor. DELIVERY DAY. The first thing you must do is give them a check and sign the paper you later find out that is says you received all your items, how could you know that since everything is on the truck? This is how they get you, and why the things we are missing we will never get. Including all of out wedding photos and photo albums that are unreplacable. They dont care, you signed the paper. WE STILL HAVE 7-10 BOXES MISSING The driver had picked two guys up from home depot and was very rude to them. He also told them to not accept a cash tip and to only let him get the money. (I spoke with the two men after and tipped them individually.) After they had unloaded the items which I helped them do, the driver told me that they normally charge 185 to set up and move the items into the rooms, but he would waive it if I gave him a BIG CASH TIP. I said no way, put the stuff together and leave. Now for the worst parts. Once we had unpacked we noticed we had a box of large paintings that are not ours. I called the office and let them know and sent pictures of the items. WE STILL HAVE THEM! I want to send them to the owner but dont know who. My wife called the office to ask and they said "oh someone did call about missing paintings, but I lost the postit i wrote the customers name on" Sweet. That is the same fate of our missing items. I have called and email the office many times, and have recieved maybe 2-3 calls back in total in the experience. This company isnt in the buisiness of service, they want to get your money with the least possible output of energy in return.

Origin : Ventura California
Destination : Charlotte NC

Quoted Price : $4,000.00
Actual Price : $8,000.00

No Photo Hamilton
August 14, 2019


Excellent Mover

I recently moved from CA to AZ and I hired United Transportation. I was more than happier with my movers. The pickup process went smoothly. Everything was loaded and packed nicely. I was not ready to move in. Tami provided me with free storage. Once I was ready to move in I reached out to Tami and she helped me to schedule my delivery dates. On the day of delivery, everything went smoothly as well with no issues. After delivered, everything arrived in perfect condition. I will gladly and strongly recommend United Transportation to anyone who is moving.

Origin : CA
Destination : ??AZ

Quoted Price : $1,550.00
Actual Price : $2,065.00

No Photo Janell
July 12, 2019


Fire Total Loss

Victim hotline DOT-OMG 1800-424-9071 FEDERAL MOTER CARRIER ADMINISTRATION Online Reporting NATIONAL CONSUMER COMPLAINT 1800-832-5660 ATTORNEY GENERAL OFFICE 1800-952-5225 213-269-6000 Not License in California Under Investigation Always Transportation Inc DBA United Transportation Moving and Storage. DOT #1978660 MC# 699570. Owners: Ute Benjamin Dror and Joan Alexander. 19320 Londeluis St Northridge CA 91324 8923 Balcom Ave, Sherwood Forest CA 91325 Insurance Pennsylvania Manufacture of Association Inc. Blue Pennsylvania # 811-801-9864307 $5000 Cargo Anyhems Claims Managment are there Adjuster, they are not responding to Claims of Fire Victims Fire 7/12/18 19320 Londeluis St Northridge CA

Origin : Sacramento ca
Destination : Saint Peter MN

Quoted Price : $7,000.00
Actual Price : $11,000.00

No Photo David
February 25, 2019


Crooks, thieves and liars

Contacted them for estimate, they gave us guidelines for figuring cubic feet (including furniture), and gave an estimate. It doubled before shipment finally made. Shipment was 5 days late starting (we had already left for Hawaii), took 2 months to complete. During the entire time no one would or could tell us the status of our shipment, kept giving false info, when we could get them to respond at all. Weekend contact was a surly hateful man who couldn't care less, insulted my daughter-in-law. Provided one man to unload whole truck, did not reassemble knocked-down furniture (some items went to third floor of house!) Half of the tools my son and I packed and shipped never arrived, the tool case did, but had been pilfered.

Origin : Tulsa, OK
Destination : Hilo, Hawaii

Quoted Price : $1,900.00
Actual Price : $3,100.00

No Photo John
December 11, 2017


Top professionals

Most of my furniture is old and passed down through generations. I required United Transportation Moving to be really careful while handling those pieces. They really showed a lot of respect and skills while moving those old pieces. They used adequate packing materials and didn’t clutter the truck. I was still worried about them when my pieces were on route. But fortunately, they delivered all my furniture in great condition and on time. I couldn’t believe my eyes when I saw the bill. They didn’t cross that estimate. I’m highly impressed.

Origin : Oakwood, CA
Destination : Dallas, TX

Quoted Price : $2,060.00
Actual Price : $2,060.00

No Photo Ivan
December 7, 2017


Masters of moving

Hiring United Transportation Moving was definitely one of the best decisions I made when it came to my move. I had lots of sensitive decoration pieces; I was very anxious about how these things will be moved. Their foreman and his team have been working on moving sector for a while and they are very experienced at what they do. They wrapped all stuff very carefully and moved all of my stuff quickly and efficiently without damaging anything. I was glad to see their sincerity and caring mentality .Being honest they gave value of my every single penny. I like their pricing. I will be glad if I have them again for my next move.

Origin : Los Angeles, CA
Destination : Seattle, WA

Quoted Price : $2,215.00
Actual Price : $2,215.00

No Photo Daniel
November 30, 2017


Definitely worth hiring

United Transportation Moving is rare breed amongst the inexperienced, inefficient and ridiculously overpriced scams we know as moving companies. They don’t really charge a lot but provide very good service. Cost is always an issue with the movers. They will always give you a quote and then change it afterwards. But these guys have a reputation for sticking to their original quote. They showed up right on time. They were very thorough with taking inventories and packing every possible thing that might break. Nothing was overlooked by them. Even the delivery wasn’t delayed like it is with every other moving company. In my opinion, they are definitely worth hiring.

Origin : San Jose, CA
Destination : Portland, OR

Quoted Price : $1,980.00
Actual Price : $1,980.00

No Photo Antony
October 4, 2017


Well they were very good.

Well they were very good and i would definitely like to recommend them to all my friends and family. In fact I am going to recommend them to my employer as well.

Origin : Torrance, CA
Destination : Frisco, TX

No Photo Linda
July 18, 2017


Happy With The Service

I had to move last minute because my job transfer me from North Carolina to Florida with only one week to move out of state and find a new house just wasn’t enough time, I was so stressed after contacting a couple moving companies but no one seemed to have a solution for me. I needed a company to store my furniture until i figure out my housing situation in Florida. Thanks to United Transportation Moving

Origin : Charlotte, NC
Destination : Fort Lauderdale, FL

Quoted Price : $3,450.00
Actual Price : $3,450.00

No Photo Mole
June 7, 2017


california to honoulu

I moved from Las Vegas to Honolulu and decided to use United Transportation based on their reviews. A lot of the other moving companies had negative reviews. I had a pleasant experience dealing with Tammy and the rest of the staff who were all very helpful and friendly. They were on schedule when they came to pick up my things and they did a great job wrapping my furniture. The guys seemed to be very experienced at their job and were very friendly. When I received all my things nothing was missing or broken which I was afraid of given some other reviews that I had read on other companies. Hector and his boys did their job well, I am very impressed and pleased with this company. They even offer discounts. If your looking for a trust worthy company with excellent customer service, look no further, I would definitely use them again.

Origin : California [CA]
Destination : hawaii honolulu

Quoted Price : $1,200.00
Actual Price : $1,450.00

No Photo Joni
April 25, 2017


The worst experience ever

After 4 months I'm still finding damage to furniture. 2 large mirrors were broken, chairs, the finish was rubbed of antiques.They lost the hinges to my piano. I would never give them a chance

Origin : Los Angeles
Destination : Denver

Quoted Price : $10,500.00
Actual Price : $10,495.00

No Photo Gnanakumar
December 11, 2015


Worst Customer Service

This was one of the worst customer service I came across in United States. The point of contact KIM and BEN always find excuse to avoid listening to our concern. I live in a single bedroom and have very few items to ship. For this shipment they brought very large TRUCK which we can see only on highways. Since because it's a large Truck they cannot find parking space and I have to pay them for long carry of 300$ (long carry alone). The person who came for pickup scarred us saying long carry alone will charge 700$. When I ask on what basis this has been charged he refused say the correct method of estimating it. They are supposed to come for a pickup between 1 PM and 5 PM but they came around 9 PM. Since we are moving out next day to Minnesota, we need to do lot of purchase in terms of winter clothing and they screwed up everything. They are not even giving clear information on when they will be available. It was frustrating to call them every one hour from 3 PM to 8 PM. The point of contact (KIM) also lied us saying they will be available in another 2 hours and she left office by 5 PM sharp without verifying whether they reached us or not. It was finally over by 9.30 PM and I have another 30 minutes to do my entire shopping. When I contacted them post delivery to say all my concerns, they keep ignoring us. Before confirming the order they called us so many times but when we want to talk they turn blind. When I say to Mr.Ben about long carry charge, he asked me how many feet the truck is away from home. I said hardly it could be between 100 to 150 feet (max 200 feet). He said, the Driver says 425 feet and asking me who is lying? The driver didn't even calculate the number of feet and not even told us on what basis this will be charged. The word who is lying? is that a customer should face while doing business? The deviation between original estimate and actual cost is 500$. what kind of estimation is this? Will Never do business again with them.

Origin : Long Beach, CA
Destination : Eden Prairie, Mi

Quoted Price : $1,284.00
Actual Price : $1,794.00

No Photo Zornitsa
June 11, 2015


Stressless move ever

I used United Transportation to move my mom from Dallas TX to California .I got call from The company a month ago from Barbara and she told me that going to have a truck in the aria by the time my mom wanted to move she give me a two days window for the movers to come and pack my mom . When the time come a got a phone call from the dispach that the truck is on the way once the movers come they pack the appartment for few hours. The movers were verry polite and respectful to my mom,few days later we got a call from the driver and we got delivery. My mom and I had the greatest expariance and recomend this company. Thank you

Origin : TX
Destination : CA

Quoted Price : $2,400.00
Actual Price : $2,650.00

No Photo Dane
November 19, 2014


Can't Complain

Hi, my name is Dane Jones, I chose United to relocate me from Nevada to San Diego. Overall had a good experience, though there was a few bumps in the road so to speak, Stephanie was very helpful and Ben with the scheduling issue that were unique to my situation. I give them a 4 out of 5.

Origin : Carson City, NV
Destination : San Diego, CA

Quoted Price : $5,600.00
Actual Price : $6,000.00

No Photo Elizabeth
November 11, 2014


Thank you, United

My things are finally here!!! They took a little while to get to me, but that was expected based on what my rep, Stephanie, explained when I first signed up with them. The good news is that everything looks great, including my apartment-- Olig (I think that's his name) did a great job cleaning up all the tape and debris. Stephanie was fantastic, she really made sure our quote was accurate and at the end of the day we only paid a few extra bucks. Oh, btw my move was from San Jose to Beaverton, OR. Go with United, they're the best!

Origin : San Jose, CA
Destination : Beaverton, OR

Quoted Price : $1,150.00
Actual Price : $1,157.41

No Photo Debbie
November 7, 2014


It doesn't have to be hard

I moved from Corona to Savannah, Georgia and I have to say that United Transportation did an amazing job with my move. I had them do all the packing for me, but it wasn't too expensive. I really think that was the reason that all of my things arrived in perfect condition-- now it's just a matter of where to put it all! Barbara really helped me get prepared for my move and totally came through for me when I needed help coordinating the details of my move. In fact, she really was the key to all of it as the dispatcher's accent is just WAYYY too thick for me to understand him, she became a valuable liason for this move. Boris and Hector (my movers) were also fantastic. I have moved three other times before, but this was my first move across the country. If I ever need to move to another state again, I know who I'll be using.

Origin : Corona, CA
Destination : Savannah, GA

Quoted Price : $1,810.00
Actual Price : $2,160.00

No Photo Michelle
November 6, 2014


very easy move

I used United Transportation moving and storage to relocate to Los Angeles. Ben and his crew packed my whole kitchen they where very nice and very easy to deal with. Monica was my sales rep she was very knowledgeable and told me what to expect on the day of the move. I understood that if i had more items my price would be increased i was given this is writing. I have moved 6 times cross country i was referred to this company by friend Chistine who used this company and had a good move so i said let me try them Iam so happy that I did I will highly recommend them to any one of my friends who are moving.

Origin : Phoenix, AZ
Destination : Los Angeles, CA

Quoted Price : $6,754.09
Actual Price : $6,754.09

No Photo Evelyn
June 21, 2014


Loved it!

United did an amazing job on my move. The sales department explained all the information to me regarding their services. They had sent a visual estimator out, but after I check around it turned out their price was the most fair of the ones I looked into, so I went with them.The day of the pick up, the dispatcher confirmed everything. It was a two day pick up for my 4 bedroom house and 6 of their guys would be coming. They packed all my things on the first day, everything looked perfect. They loaded it all on the second day. Then I got a call from customer service to make sure everything was OK with my move. These guys really have great service.The dispatcher called me to confirm my delivery, and when they arrived, the guys worked fast, were very professional, and they got all of my furniture set up, boxes put where I wanted, and they did a great job cleaning up after they were done.None of my things were broken, stolen, or damaged. Everything was just professional and went over smoothly, very different than what I expected. It was a stress free move, and I would recommend these guys for the great job they did moving my family into our new home.

Origin : Thousand Oaks, CA
Destination : Buffalo, New York

Actual Price : $12,000.00

No Photo Zack
May 8, 2013


Happy Move

I had shoped around for a while and ended up with United because of the price. The service was great and the crew did a good job. I needed to move my stuff out of my CA home before actually leaving to FL. It was really convenient for them to take my stuff and store in their storge till I was ready to have it moved to FL. I did end up adding iteams to move that I didnt think I was going to take to begin with so my price went up but thats understandable. I will use them again.

Origin : Studio City, CA
Destination : Miami, FL

Quoted Price : $4,520.00
Actual Price : $4,550.00

No Photo Dale
January 4, 2013


Professional move but a bit pricey

I thought their price was too high because we don't have too many things. All of our things are in boxes. One company was gonna charge us 6000 and we kind of felt it was steep. We had another one that is going to charge us 5600 and we thought that was kind of steep according to our finances. We got sidetracked by the prices. The price was getting higher, I know because of the gas being higher. We don't want to move during the winter time. We were concerned about the safety. Like I said we had to see some things. They were kind of pricey but we think they should come down a little bit. The staff was really kind but the pricing was kind a high for us. I will highly recommend them. It seemed a lot of money but when we look at what we have. It don't seem like that much. Me and my daughter have done the packing. Everything was already set up for moving. They didn't have to do anything.

Origin : Emeryville, CA
Destination : Virginia Beach, VA

No Photo Tina
October 26, 2012


Shipping of my car without any hassles

My mother moved my car to Washington and they did a good job. The car was picked up and delivered on time. Their staff is friendly and professional. The driver kept us informed about when he is going to come for the pickup and when the car would be delivered. We were satisfied with their services.

Origin : Placerville, CA
Destination : Ritzville, WA

No Photo Jay
July 24, 2012


Late in delivering goods

My most recent moving experience was a terrible one because of the moving company that I hired to do the job. They promised me from the beginning that they would deliver my items within 7 to 10 days, however my belongings didn't arrive for 22 days, which is unacceptable. On top of that, there were some items missing when the shipment arrived at my house and I now have to file a missing items report.

Origin : Fullerton, CA
Destination : Van Buren Township, MI

Are you planning to move? Then United Moving and storage can just do the work for you. We are one of the best moving companies you can ever find. You will find that your job is done with precision and speed, much better than the services offered by our competitors.

Effortless moving just as the breeze blows

Just as breeze which blows effortlessly, we make our works look just like that and will make you stay in a state of peace and happiness. Whether it is an apartment that you wish to move or it is a house moving, you can leave the work to us and see it done. We proudly say that we are the experts in long distance relocation and that you can count on us for all your long distance moves. The tiresomeness and exhaustion of moving can go away with the amount of care we give to your goods.

We have the moving terminology page on our site, so that the customers can get to know the meaning of all the words used in the estimation documents by the relocation companies and thereby reduce the chance being cheated. Our moving tips will help you have a smooth relocation.

The mission of our company is that we handle your items and deliveries in a timely and cost effective manner. We stand by not just our obligations but also the obligations of our clients. The services we offer are long distance moves, International moves, Residential moves, Commercial moves, Full-service storage.

There so many of our customers who have entrusted us with their valuable belongings. The reason for us to be one of the top most in the business is because of our integrity and customer service. Call us today and see your work done with quality.

Entity Type: Carrier
Operating Status: Authorized For Property, HHG
Out of Service Date: None
DUNS Number: -
Power Units: 1
Drivers: 2
MCS-150 Form Date: 7/15/2013
MCS-150 Mileage (Year): 42,000 (2012)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: General Freight, Household Goods

Business Address:
10010 Canoga Ave Suite B8 Chatsworth, CA, 91311
Phone: 888-668-3220
Fax: 818-886-2226

Mailing Address:
Pob 5327 Sherman Oaks, CA, 91413

Last Updated Date: November 29, 2013

Property Passenger Household Goods Private Enterprise


Type Common Contract Broker
Status Active Active None
App Pending No No No


Type BIPD Cargo Bond
Required $750,000 Yes No
On File $750,000 Yes No

Authority History

Auth TypeHousehold Goods Common Carrier
Original ActionReinstated
Original Action Dt.08/16/2013
Disposition Dt.


Auth TypeCommon
1st Served Date07/01/2013
Effective Date08/05/2013
ReasonInvoluntary Revocation

Active/Pending Insurance

Insurance CarrierUnited Financial Casualty Company
Policy/SuretyCA 7917641
Posted Date07/25/2013
Converage From and To$0 - $750,000
Effective Date07/26/2013
Cancellation Date

Insurance History

Insurance CarrierUnited Financial Casualty Company
Policy/SuretyCA 7917641
Converage From and To$0 - $750,000
Effective Dt. From and To 06/12/2013 - 07/26/2013 Cancelled

Insurance Address

CarrierFederal Motor Carriers Risk Retention Group
AuthCarl R Sadler, Underwriting Officer
Address5114 ROUTE 33-34 NORTH., PO BOX 906 FARMINGDALE, NJ USA 07727


Inspection Type Vehicle Driver Hazmat IEP
Inspections 10 23 0 0
Out of Service 4 4 0 0
Out of Service % 40 17.4 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A


Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
12/15/2011 - - Non-Ratable

Unsafe Driving


Vehicle Miles Traveled (VMT) : 42000
VMT Year : 2012
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 3
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance


Relevant Inspections : 21
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 9
Total Hours-of-Service (HOS) Compliance Violations : 12

Driver Fitness

0.24< 5 insp. w/viol.80%

Relevant Inspections : 21
Total Inspections with Driver Fitness Violations : 3
Total Driver Fitness Violations : 3


Controlled Substances and Alcohol


Relevant Inspections : 21
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

6< 5 insp. w/viol.80%

Relevant Inspections : 8
Total Inspections with Vehicle Maintenance Violations : 4
Total Vehicle Maintenance Violations : 10

Hazardous Materials (HM) Compliance

-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator


Average Power units : 4.7
Vehicle Miles Traveled (VMT) : 1
VMT Year : 2012
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 4.7
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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