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Universe Express Inc

Universe Express IncVerified MoverVerified Mover

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3.9(7) Reviews
Accuracy of Estimate 3.9
Moving Services 4.1
Packing Services 3.6
Professionalism 3.9

86% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 1601312
ICC MC # 592337
NJ-PC 96600
Insurance: On file: $1,000,000
Required: $750,000
Year of Estd: 1/1/2006

If this is your business / listing, Click here to update your info.

Universe Express Inc Location

Address

Universe Express Inc
626 16th Street
CarlstadtNJ 07072 USA


Contact Info

Toll Free: 888-600-1020
Phone: 201-918-3828
Fax: 201-604-2692



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Reviews

No Photo
April 21, 2013

5.0

Express

These guys came and did very good job moving us from one house to near by house. Wrap all our furnitures nicely and quickly. Highly recommended.

Origin : Tenafly, NJ
Destination : Tenafly, NJ

Quoted Price : $850.00
Actual Price : $880.00

No Photo Dorian
February 18, 2013

3.5

Quick service fair pricing

I think those guys are hustlers. They said the job would take five to six hours to do. It didn't even took six hours. They finished the job in three hours. I think those guys are hustlers. The pricing was good. It was reasonable but I got to say they were hustlers. No advice to future customers. Nothing to say to their customer service.

Origin : Lodi, NJ
Destination : Garfield, NJ

No Photo Suganya
December 4, 2012

1.0

We were not satisfied with the service

We were not greatly satisfied with the service because some of our goods were lost. At the time of payment they took all the liquids from us and said they will put it in boxes. At the time of delivery they say they wouldn't transport liquid stuff. When we talked with the transportation service, they said another guy would be taking it, but we never heard back from them about it. I did not receive a proper response from them and they started blaming each other. For a box spring for the bed that costs only $40, they charged us an additional $70 to move. The cost was okay though. The moving crew did their job.

Origin : Parsippany Troy Hills, NJ
Destination : Houston, TX

No Photo Godwin
October 4, 2012

3.8

Although they were more expensive than ...

The move went exceedingly well. Especially the lady, Ms. Alexandra Nicole, was really, really fantastic. The movers were very professional. But the best thing about them is that although I just called them a day before, still they accommodated me. So I am glad. Although they were a little bit expensive, I feel that compared to other companies their service was better, so I am okay with that. I am very impressed with their service. Some of my friends are going to relocate, so I would definitely recommend their service to them.

Origin : Montgomery, NJ
Destination : North Branch, NJ

No Photo Lenka
July 25, 2012

5.0

An extremely satisfied customer

I could not be happier with the moving company that I hired for my most recent move. They are the best moving company that I have used in over 10 years and they were super professional. They did the job quickly and they did it in the best way that they could. They were careful with my belongings and there were no damages.

Origin : Secaucus, NJ
Destination : NYC, NY

No Photo Patrick
July 25, 2012

3.8

An acceptable move by all standards

My move was a bit unusual due to two large items that didn't fit into a moving truck of normal dimensions. The movers were very patient in properly dismantling those items and packing them carefully. The move took a little bit longer than what was expected. The movers gave good service in all aspects of the move. I would use their services again if I have to move in the future.

Origin : Greenville, NJ
Destination : Hack, NJ

No Photo Jacob
October 21, 2010

5.0

Excellent Service

Moved with Universe Express last week and was very pleased with the service. Absolutely quality movers. My satisfaction is above and beyond. Integrity, honesty and professionalism is what we received from this company.

Origin : New Jersey
Destination : Closter, NJ

Quoted Price : $1,025.00
Actual Price : $1,025.00


Universe Express, Inc. serves local and interstate peoples relocating requirements. Relocating generally involves personal comfort and memories. For most of the people it is sentimental issue too for getting adapted to the new surroundings. Their main concern is mostly to preserve and shift their memorable possessions. On such situation we accompany you in the move to safeguard your valuable possessions, with our well trained packers to handle all your precious belongings carefully. Our company is insured, bonded and licensed by the ICC and DOT providing shipping and moving anywhere in United States.

The estimation we make for the specific relocation can be relied upon since mostly it is done on-site and by our professionals. Also we give exclusive offers and flat- rate shifting process for our customers. The experienced Customer Care Coordinators and Relocation Specialists provide extensive information about the process and document all the details carefully. Our employees are professional and treat all our customers in a friendly way. All their doubts will be clarified without any delay. Our exchange will be professional with full of dedication to the assigned work. The trucks we use are equipped with air- ride suspension, and large for relocation. We take such things seriously to ensure the belongings safety.

With complete customer satisfaction we take up hundreds of commercial assignments every year. Commercial moving is our core business, with storage facility. According to the need of the customer we store their goods in our climate- controlled and well secured warehouse and we collect an ordinary rent only for the space and the number of days. We deliver the stored goods at your door step on request, and delivery for us becomes easy since we are located in the Tri State area.

DBA Name: Nes Moving & Storage
Entity Type: Carrier
Operating Status: Authorized For HHG
Out of Service Date: None
DUNS Number: -
Power Units: 3
Drivers: 3
MCS-150 Form Date: 10/4/2013
MCS-150 Mileage (Year): 50,000 (2009)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
626 16Th Street Carlstadt, NJ, 07072
Phone: 888-600-1020
Fax: 888-600-1050

Mailing Address:
626 16Th Street Carlstadt, NJ, 07072

Last Updated Date: November 29, 2013

Property Passenger Household Goods Private Enterprise
CloseCloseTickCloseClose

Authority

Type Common Contract Broker
Status Active None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $1,000,000 Yes No

Authority History

Subno
Auth TypeHousehold Goods Common Carrier
Original ActionReinstated
Original Action Dt.06/30/2011
Disposition
Disposition Dt.

Revocation

Auth TypeCommon
1st Served Date05/06/2011
Effective Date06/08/2011
ReasonInvoluntary Revocation

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierAmerican Guarantee & Liability Ins. Co.
Policy/Surety9223475
Posted Date06/14/2012
Converage From and To$0 - $1,000,000
Effective Date08/03/2011
Cancellation Date

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierAmerican Guarantee & Liability Ins. Co.
Policy/Surety9223475
Converage From and To$0 - $1,000,000
Effective Dt. From and To 08/03/2011 - 06/19/2012 Name Changed

Insurance Address

CarrierAmerican Guarantee & Liability Ins. Co.
AuthAnne Mcneish, Dir - Asc
Address1400 AMERICAN LANE T1-18 SCHAUMBURG, IL USA 60196
Telephone800-821-4635
Fax410-261-7955

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 6 8 0 0
Out of Service 2 0 0 0
Out of Service % 33.3 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
9/19/2012 - - Non-Ratable

Unsafe Driving

MeasurePercentileThreshold
3.99< 3 insp. w/viol.65%

Vehicle Miles Traveled (VMT) : 35000
VMT Year : 2012
VMT Source : Investigation (MCS-151)
Average Power Units (APU) x Utilization Factor (UF) : 1.8
Total Inspections with Unsafe Driving Violations : 1
Total Unsafe Driving Violations : 1

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
0.21< 3 insp. w/viol.65%

Relevant Inspections : 7
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 1
Total Hours-of-Service (HOS) Compliance Violations : 1

Driver Fitness

MeasurePercentileThreshold
0.78< 5 insp. w/viol.80%

Relevant Inspections : 7
Total Inspections with Driver Fitness Violations : 2
Total Driver Fitness Violations : 2

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 7
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
13.5< 5 insp. w/viol.80%

Relevant Inspections : 5
Total Inspections with Vehicle Maintenance Violations : 3
Total Vehicle Maintenance Violations : 13

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 1
Vehicle Miles Traveled (VMT) : 35000
VMT Year : 2012
VMT Source : Investigation (MCS-151)
Average Power Units (APU) x Utilization Factor (UF) : 1.8
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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