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US Express Moving Systems, Inc

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4.2(25) Reviews
Accuracy of Estimate 4.0
Moving Services 4.1
Packing Services 4.3
Professionalism 4.2

84% Recommended based on user reviews

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Membership(s) & License Info.

Member of AMSA: Yes
Member of BBB: Yes
License Info: US DOT # 1196999
ICC MC # 477162
PM 000867
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 1/1/2000

Hours of Operation

Monday to Friday 08.00 AM to 05.30 PM EST Saturday 10.00 AM to 02.00 PM EST Sunday Closed


Payment Options

All Major Credit Cards, Cash, Certified Check & Postal Money Order


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US Express Moving Systems, Inc Location

Address

US Express Moving Systems, Inc
139 South Main Street
HackensackNJ 07601 USA


Contact Info

Toll Free: 1-866-766-0500
Phone: 201-488-0500



US Express Moving Systems, Inc: Gallery


Reviews

No Photo Marcus
February 12, 2017

5.0

Accommodating company

I had a great experience with the movers. It was my first move. And I was moving because my mom wanted to move. I was searching a reliable moving company and I found US express moving. I had no issue with the move. And the things I’ve unpacked so far are all intact. I would definitely consider using them again in the future.

Origin : NJ
Destination : NY

No Photo Jack
January 20, 2017

5.0

Nice combination indeed

We are some friends live together and study in a university. Last month we decided to move into a new flat. The main obstacle was to relocate everything into our new flat as we had to concentrate in our study. That’s why we hired US express moving. Their team reached in time and started to pack everything. All belongings were safe and sound. Nothing was damaged or wet. Their team work and combination was great. We highly appreciate them.

Origin : NJ
Destination : SC

No Photo April
January 18, 2017

1.8

Yikes.

Very dissappointed. The quote was 1500 for a one bedroom apartment. On moving day, they changed it to 2600 even though I actually had less items than my original quote. I expect fluctuation in price, but a 60% change is unreasonable. They were constantly changing the price, several times on the pick up day. They loaded the truck, then changed it again. I overpaid on the actual weight. The person in charge was very unprofessional. I paid for a full pack. They were sloppy. Basically throwing everything into wardrobe boxes very illogically, so when i opened them, obviously, an absurd amount of my belongings were damaged. They were 2 days late for arrival at the new house. When we went to assemble, almost all of the hardware was missing or thrown in the bottom of another box where no one could find it. There's no coordination or consideration between the people that pack and the people that unpack. This is my first time using a company where separate teams pick up and deliver. Yikes. Nearly every item was damaged. Every single piece of furniture. They stripped and/or lost the hardware on assembly. Both teams that picked up and delivered where very unprofessional. There was one member of each team that was a good worker and very professional. You know who you are, gentlemen! Work independently, pleeeease. I wish I could have combined them lol. I know what you're thinking.. I must be super picky and unreasonable. I promise I'm not exaggerating! I know it depends a lot on the individual workers, so I hope that US express pays attention and demotes people that are doing such a terrible job.I think some role reversal amongst the teams would have helped make this move more successful.

Origin : Atlanta,ga
Destination : Pennsylvania (PA)

Quoted Price : $1,551.00
Actual Price : $2,600.00

No Photo Hubert
December 15, 2016

5.0

Extremely caring

I hired US express moving right when they came up with the lowest quote. Their manager remained helpful throughout the process and called from the office to confirm the move next day. The crew of four movers arrived right on time and immediately began working. The supervisor and the entire crew were very friendly and devoted to the work. They didn’t stop working until everything was done. I was only moving across town and the delivery was swift. The quality of their work will surely take them a very long way. I am a fan of these guys.

Origin : NJ
Destination : FL

No Photo David
November 24, 2016

5.0

A true delight

US express moving had the lowest quote and so I was expecting nothing but inefficiency. But their services completely surprised me. Their crew was very prompt and efficient. All my belongings were swiftly packed into boxes. They even gave my furniture a coat of tape to protect them during the journey. They used a lot of packing materials. But these little precautions helped safeguarding my valuables. I suppose not every company who charges low does a bad job!

Origin : NJ
Destination : DE

No Photo Mark
November 16, 2016

5.0

They were excellent

We used US Express Moving to pack and move a few months ago and had a great experience. We did most of our packing ourselves, but left the most fragile things for them to pack and they did an excellent job - only a couple of things broke, which is excellent given the amount of belongings we had. The team I got on the moving day was great as well. I specifically want to call out the supervisor because he was on top of his team making sure they were moving as efficiently as possible.

Origin : NJ
Destination : VA

No Photo Kelvin
November 4, 2016

5.0

Master of all moves

I did an internet search for professional moving companies, since I didn’t know anything about them. US Express Moving seemed like a really good option. I called them right away. Getting the quote and setting moving date was simple. Pickup and delivery was on time as promised. They delivered my belongings with no damage done to them. They charged the amount they estimated. These guys are surely the best.

Origin : NJ, NJ
Destination : AL, AL

No Photo Andrea
May 7, 2015

1.0

Unprofessional from the beginning!

They were unprofessional, they quoted me a price and then tried to charge me double than what they quoted me for. They came with an attitude. They were just unprofessional from the beginning and looked like they did not want to work. They promised me things that didn't happen.

Origin : Grove, NJ
Destination : Newark, NJ

No Photo Chuc
December 17, 2014

4.0

Came on the same day and were very ...

The best thing they did was, I gave them a very short time frame... it was the very same day. I only gave them three hours because we needed to move immediately...they said yes, and that kind of shook me actually! I was thinking these guys would say no. Then I thought maybe they would say yes and show up five six hours late but no, they said they'd show up between 2 and 3 and they showed up at 2:45!... They moved everything very efficiently and very fast actually!

Origin : Allamuchy Township, NJ
Destination : Allamuchy Township, NJ

No Photo Anonymous
October 1, 2014

4.5

Overall it was good

It was fine, overall smooth. The crew came on time and did the work they were suppose to do. Overall it was good. They just packed the larger items but other than that nothing else. The movers were fine, professional.

Origin : Middlebush, NJ
Destination : Basking Ridge, NJ

No Photo Maria
August 27, 2014

1.0

Unfortunately some of my items arrived ...

It was not very good. They were late and some of my items came broken, like a bookshelf, a table, a lot of the glass items were broken. And my estimate was $400 off which I was charged on the date of the pick-up. Do absolutely not use them.

Origin : Rockaway, NJ
Destination : Corona, CA

No Photo Janak
May 30, 2014

5.0

Very hassle-free!

It was very hassle-free, they came by and packed everything. They were very polite and it was per the quote we agreed on. It was really hassle-free and we really appreciated the team's hard work.

Origin : New Brunswick, NJ
Destination : S Bound Brook, NJ

No Photo Richard
December 4, 2013

5.0

Appreciate their honest service

I would say just they were straightforward with the pricing and the rep that I worked with was very helpful. He told me the way it was going to be and it ended up being that way. Obviously there were things like traffic and last-minute items that you don't mention in the original scope, but they were good with taking those things into consideration and I just appreciate their honesty. The pricing was absolutely reasonable, it was among the most competitive. I think it may have been the second best price that I got. Just dealing with their rep is kind of what led me to go with them. I would recommend them. For future customers, I would say talk to everyone, once you set up the form on your site obviously a number of companies will reach out. I would just say - my advice to them would be to speak to everyone, do some research on the companies, get a good background and just kind of go with whoever you feel most comfortable with.

Origin : Washington Street, NJ
Destination : Ewing, NJ

No Photo Paula
November 25, 2013

3.2

Fast service but charged me more

The movers were good and they were fast. However, after the quote that I received, they charged me more. Their packing was good and I received all the services, but like I said, they charged me extra. Even though everything was pretty much in black and white. So I would not recommend them.

Origin : Allamuchy Township, NJ
Destination : Allamuchy Township, NJ

No Photo Maria
November 14, 2013

5.0

Delivered what they promised

It was a very pleasant experience. They were very efficient and very quick. Actually, this is my first time hiring a moving company, so I have no other comparison, but I would recommend them. For future customers, I can say give them a try. Packing was very well done. They were very efficient and got it done within the three hours that they claimed that they would do it. Everything was very well-packed. I had lot of glass that needed to be moved and I have a fish tank and they took care of it as well. They delivered as promised.

Origin : West Paterson, NJ
Destination : West Paterson, NJ

No Photo Arun
November 12, 2013

4.0

Overall good service

Overall it was good. The packing was good too. I like the way they handled the equipment and their pricing was reasonable. We actually requested for packing and storage and they accommodated everything. The crew was very professional in their job and they were on-time and friendly. Obviously if any of my friends are moving, I would recommend them.

Origin : Jersey City, NJ
Destination : Tampa, FL

No Photo Jason
July 23, 2013

5.0

AMAZING

The move was flawless. Can't recommend US Express Moving enough they were AMAZING!! I just read a couple negative reviews and I couldn't disagree more. I can't say enough good things. I had a pretty complicated move this summer. I was moving from Bloomfield, NJ to Memphis, TN, but I also had some things in storage. I've never used a moving company before, but I thought I would try one for this move. I got reasonable quotes from Joe at the office for different options and also some tips to help facilitate my packing/unpacking. The moving day went very smoothly. While one truck moved items from my old place, a different truck picked up items from the storage facility and DELIVERED EVERITHING to my new place in TN. US Express Moving handled everything like clockwork. After watching them moving a few items out of my old place, I knew I didn't have to worry about them being careful. Everything was wrapped in blankets and you could tell they were really experienced. They were also really courteous and even made sure to not track in dirt on my carpet by placing tarps down. I got the right team... And that makes one of the most stressful things a family can do (did I mention three kids under 5) an extremely pleasant experience. I would definitely recommend US Express Moving for your move. These guys worked hard! Worth every penny.

Origin : NJ
Destination : TN

Quoted Price : $3,059.00
Actual Price : $3,059.00

No Photo Jeremy
July 11, 2013

5.0

Great Moving Company!

US Express has super competitive prices. They moved my boyfriend and me out of studio (3rd floor walk-up) in about 1.5 hours, and into our new apartment (4th floor with an elevator) in about an hour. 2.5 hours overall, not bad! They gave us all flights of stairs included in their price. I wasn't sure if all of our stuff would fit in their van, but it did (barely) and nothing was broken at all. Great guys, already recommended to a bunch of people!

Origin : NJ
Destination : PA

Quoted Price : $1,956.00
Actual Price : $1,956.00

No Photo Katherine
July 8, 2013

5.0

Outstanding Experience....

This was my second time using US Express, and it was just as outstanding experience as the first time. Oscar and his crew arrived on time, were extremely careful with my items, and operated efficiently. These people understand that your time is valuable and you pay for their time. The quote I got was reasonable, all-inclusive and very detailed. It is very important and shows a lot about the company when they are up front with their customers. If you have plans to move soon, contact Peter from the office. He managed my account and covered every detail to ensure that the move went as smoothly as possible. His customer service skills are supper! Will be using US Express for every move in the future.

Origin : New Jersy
Destination : Colorado

Quoted Price : $2,369.00
Actual Price : $2,315.00

No Photo Nancy
March 18, 2013

5.0

Pleasant to work with

The guys were very good. They were very flexible as for what I needed to have them do. The guys were pleasant to work with. Yes they did had reasonable prices. Yes I received all the services that I have requested. Packing was done up to my satisfaction. For future customers I can say, they were very good and I would recommend them. The crew were very good. They were on time and very friendly.

Origin : Dover, NJ
Destination : East Hanover, NJ

No Photo Elizabeth
February 18, 2013

4.5

Courteous movers

My experience with the movers was very good, excellent. I think the courtesy, I think everyone was very courteous and accommodating. The prices were reasonable. I would recommend them.

Origin : Irvington, NY
Destination : Naples, FL

No Photo Bobby
December 4, 2012

4.2

Punctual service

The movers were prompt, on-time and did a good job of moving me pretty quickly. They were courteous and friendly. The price that was quoted had been changed a few times due to a couple of things. I am pretty much satisfied with their services as nothing got broken or damaged. I would gladly refer them to anyone who intends to move.

Origin : Middlebush, NJ
Destination : Grayson, GA

No Photo Shree
November 30, 2012

4.5

Excellent customer service all the way

The guys were extremely professional and packed our stuff very well. Five guys did the packing, and they did a good job although they delivered our goods late and we received our goods 10 days late because of Hurricane Sandy. The two guys who came to unload the stuff were not so good, and I asked them to remove debris as my apartment has strict restrictions that state not to throw any boxes by the trash area. I am very much impressed with the movers who picked up my stuff but the guys who came to deliver were not so great. The price was within my budget, and as I forgot to count a couple of boxes, the charge was increased. They were very cooperative and communicated very well.

Origin : Woodbridge, NJ
Destination : Glen Allen, VA

No Photo Jorge
October 2, 2012

1.0

Horrid customer service

Some of my stuff was missing and a couple of pieces of furniture were also broken. It annoyed me to pay more than what they quoted initially. They were very rude on the phone, and it was a terrible experience. I will never choose this company again.

Origin : Perth Amboy, NJ
Destination : Boynton Beach, FL

No Photo Michelle
September 30, 2010

5.0

I am one satisfied customer!

I wanted to praise the people who I have come into contact with while working with US express moving systems. Most people are so quick to complain, but they rarely give compliments. I am so happy with all of the people who helped me move. I received such great service that I was actually shocked at how good it was. The gentlemen who showed up to help us move were the best movers I have ever encountered. I had to tell you thank your for a great job! Great pricing was what drew me to your company, but it has turned out to be so much more than that. I cannot say enough about the value for the money. The man who set up our move was so professional both on the phone and through email. He seemed like he really enjoyed his job. He was not faking being nice. He was not your average pushy sales man. All I can say is that US Express moving systems hires the best there is. He never kept us on the phone endlessly with questions and he always got it right the first time. He was really listening! When the movers showed up, the exceptional service continued. They must have a really great training program at US Express moving systems. Those guys really knew their stuff. They packed so quickly I could not believe how organized it all was. I could have never done my own packing that fast or have done such a meticulous job. When they were done unloading at my new house they took the time to ask if I needed anything else. They did not rush off like they were in a hurry to get out. It is so hard to find people with such high standards and who take so much pride in their work, but US Express moving systems seems to have them all. I did not even mind unpacking because I was in such a good mood. I smiled all afternoon because my move was so free of hassles. I am going to tell everyone how great US Express moving systems is. I have no problem recommending them to anyone who is moving. I will definitely be using US Express moving systems for my next move. No other company can rival the service provided by these movers.

Origin : Englewood, NJ
Destination : Englewood, NJ

Quoted Price : $756.00
Actual Price : $699.00


As one of the most respected moving companies in the Tri-state area, U.S. Express Moving has earned reputation for providing exceeding quality in service. Our moving company conducts both local as well as long distance moves for residential and corporate clients.

Whether you are planning to move a new apartment, relocate into your new dream home, or simply move a few household items, our moving company consultants have been trained to help you determine the best means to meet your needs at the budget you could most afford.

We have been known to house some of the most knowledgeable and experienced moving consultants in the industry, ready to address any inquiries as well as concerns in relation to relocation. We service clients from East to West and all the States in-between. We maintain a fully equipped fleet of modern, oversized trucks that are "air-ride" suspension vehicles.

Local move

Our movers are trained professionals who take the utmost care when handling your belongings. The pick-up and delivery are done the same day with exclusive truck and crew.

We wrap and protect your furniture before it leaves your home (there is never a charge for the padded blankets!), and secure it in the truck to ensure your belongings arrive safe and secure.

Long distance move

This type of move involves crossing state lines. The charges for transportation based specifically on items you ship. Our movers are trained professionals who take the utmost care when handling your belongings. We wrap and protect your furniture before it leaves your home (there is never a charge for the padded blankets), and secure it in the truck to ensure your belongings arrive safe and secure.

International Move

U.S. Express Moving is a leading international relocation company. Our full complement of moving experts and professional door-to-door relocation services can handle all your moving needs.

Our competitive prices let corporate clients and their families, private individuals, non-governmental agencies (NGOs), expiate and military clients enjoy our international expertise. We ensure complete satisfaction whether its commercial moving, corporate moving or employee relocations.

Corporate Move

At U.S. Express Moving we understand that the concerns of a business in relocation. Our expertise in moving businesses, whether it is from one floor to another or to a whole other side of the country, will allow your business to be back on its feet in no time at all.

We have the latest in relocation technologies and a staff that knows what needs to be done.

Antique Art, Piano

Our Art Division is specially trained for the extra care and handling for works of art, sculptures, Musical instruments, and collections.

Our professionals will make sure to communicate to the moving crew foreman the need for specific packing materials and equipment that will be required for these items, as well as recommend handling techniques during the transport of your goods.

Storage

U.S. Express Moving offers full service storage. If you need to store your belongings, we can do that for you with our door-to-locker-to-door service.

Packing Supplies

We have various sizes of boxes as well as tape, packing paper, and drop cloths available for purchase. Delivery of materials is always free. To prepare for storage, you should determine the packing accessories needed: bubble wraps, tape, drop cloths, mattress/furniture covers, assorted-size boxes from book to wardrobe-size and labeled boxes, etc.

Packing

We have the expertise and experience to make sure that customers who choose our packing service find their items packed properly and organized room by room. Many customers choose to have U.S. Express Moving do the packing for them.

Entity Type: Carrier
Operating Status: Authorized For HHG
Out of Service Date: None
DUNS Number: -
Power Units: 3
Drivers: 3
MCS-150 Form Date: 8/10/2013
MCS-150 Mileage (Year): 72,000 (2012)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
65 Railroad Ave #6 Ridgefield, NJ, 07657
Phone: 201-488-0500
Fax: 201-840-8862

Mailing Address:
65 Railroad Ave #6 Ridgefield, NJ, 07657

Last Updated Date: November 28, 2013

Property Passenger Household Goods Private Enterprise
CloseCloseTickCloseClose

Authority

Type Common Contract Broker
Status Active None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $1,000,000 Yes No

Authority History

Subno
Auth TypeHousehold Goods Common Carrier
Original ActionReinstated
Original Action Dt.02/12/2008
Disposition
Disposition Dt.

Revocation

Auth TypeCommon
1st Served Date01/09/2008
Effective Date02/11/2008
ReasonInvoluntary Revocation

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierKnightbrook Insurance Company
Policy/Surety150002545
Posted Date10/24/2013
Converage From and To$0 - $1,000,000
Effective Date02/05/2013
Cancellation Date02/05/2014

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierKnightbrook Insurance Company
Policy/Surety150002545
Converage From and To$0 - $1,000,000
Effective Dt. From and To 02/05/2013 - 02/05/2014 Cancelled

Insurance Address

CarrierAri Mutual Insurance Company
AuthTucker Ericson, Svp
Address133 FRANKLIN CORNER ROAD LAWRENCEVILLE, NJ USA 08648
Telephone800-820-4506 109
Fax609-882-4088

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 2 3 0 0
Out of Service 1 0 0 0
Out of Service % 50 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
2/14/2011 Conditional 5/2/2011 Compliance Review

Unsafe Driving

MeasurePercentileThreshold
00%
65%

Vehicle Miles Traveled (VMT) : 72000
VMT Year : 2012
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 3.6
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
0< 3 driver insp.65%

Relevant Inspections : 1
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 0
Total Hours-of-Service (HOS) Compliance Violations : 0

Driver Fitness

MeasurePercentileThreshold
0< 5 driver insp.80%

Relevant Inspections : 1
Total Inspections with Driver Fitness Violations : 0
Total Driver Fitness Violations : 0

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 1
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
0< 5 vehicle insp.80%

Relevant Inspections : 0
Total Inspections with Vehicle Maintenance Violations : 0
Total Vehicle Maintenance Violations : 0

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 2
Vehicle Miles Traveled (VMT) : 0
VMT Year :
VMT Source :
Average Power Units (APU) x Utilization Factor (UF) : 2
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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